AFFINA
Since 1973, AFFINA has partnered with many of the world’s most recognized and respected companies to deliver exceptional inbound contact center, customer satisfaction, fulfillment, and back office solutions.

http://www.affina.com
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Location:
Peoria, IL, 61614
Phone:
1-877-4-AFFINA
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AFFINA: AFFINA gives back again! Thanks to our generous employees and match by AFFINA, $1880 was raised for the Red Cross... http://bit.ly/c7iya3
3 Feb 2010, 11:38 am
AFFINA: Donations collected & matched by AFFINA totaling $1880 will be sent 2 the Red Cross Intl Response Fund 2 help with the #Haiti Relief effort!
28 Jan 2010, 9:56 am
AFFINA: This month AFFINA is supporting the American Cancer Society! All monies raised by employees will be matched by... http://bit.ly/7KwP7P
25 Jan 2010, 4:56 pm
AFFINA: A big thanks to Jennifer and her boys! RT @JenniferFlaig Happy that @AFFINA will match the $221 my boys raised to Help Haiti. Thanks AFFINA!
18 Jan 2010, 3:24 pm
AFFINA: Gifts to the American Red Cross support emergency relief and recovery efforts to help those people affected by the... http://bit.ly/7yGXRl
14 Jan 2010, 10:55 pm
AFFINA: This month #AFFINA is supporting the American Cancer Society! All $$$ raised by employees will be match by #AFFINA and donated to the ACS!
7 Jan 2010, 9:19 am
AFFINA: @tonybrust @bpollack @Natures_Pride - thanks for the follow! We look forward to tweeting with you!
6 Jan 2010, 3:25 pm
AFFINA: “It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated... http://bit.ly/7S6Bpp
6 Jan 2010, 11:18 am
AFFINA: RT @tmj_IL_cstsrv: AFFINA is Hiring: Customer Service Representative (Peoria, IL) http://bit.ly/7qZW9o #Jobs #TweetMyJOBS
29 Dec 2009, 12:20 pm
AFFINA: @32fishing @AllensVeggies @yoloneco774 @dBaseMedia @4Svisibility @reneamoore - thanks for the follow! We look forward to tweeting with you!
28 Dec 2009, 9:00 am
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AFFINA

AFFINA AFFINA gives back again! Thanks to our generous employees and match by AFFINA, $1880 was raised for the Red Cross International Response to help with the Haiti Relief effort.

February 3 at 9:38am
AFFINA

AFFINA This month AFFINA is supporting the American Cancer Society! All monies raised by employees will be matched by AFFINA and donated to the ACS!

January 25 at 2:56pm
AFFINA

AFFINA Gifts to the American Red Cross support emergency relief and recovery efforts to help those people affected by the earthquake in Haiti. Assistance provided by the American Red Cross may include sending relief supplies, mobilizing relief workers and providing financial resources and recovery. Consider a donation today. www.americanredcross.org

www.americanredcross.org
AFFINA

AFFINA “It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, every thing else is much easier.” - Unknown

January 6 at 9:18am
Jackie
Jackie
The author is "unknown"? Probbly cuz nobody @ affina would've written anything that profound. If only they treated their phone reps that with the same philosophy.
January 8 at 5:35am
AFFINA
All smiles despite the frigid temperatures, Shari Wagner, employee of AFFINA, gave back to the community by providing volunteer service hours to ring the bells and bring in dollars for The Salvation Army...
AFFINA

AFFINA Quote of the week, "Customers don’t interact with organizations. They interact with people. And it is that experience that determines whether they buy or not; whether they become loyal customers—or a lost opportunity." — Rick Dacri, consultant and author (submitted by AFFINA Fan Valerie Clark)

December 16, 2009 at 9:51am
AFFINA

AFFINA “Every contact is a new opportunity to make a positive impression.” Quote of the week by Randy Krimmer, AFFINA CSR.

December 7, 2009 at 7:43am
AFFINA
AFFINA is proud to announce the 2009 recipients of the prestigious Presidents’ Award— Anna Di Pietro, Scott Yates and Bob Rafferty. Over 96 nominations were sent in for the semi-annual award. No...
Sandy
Sandy
Congratulations Scott - outstanding and well deserved! Thanks for all that you do.
December 3, 2009 at 5:43pm
Emir
Emir
great group of people!
December 4, 2009 at 2:12pm
AFFINA

AFFINA Need some extra holiday spending money? AFFINA is now hiring part-time Customer Service Representatives. Hours 7 am – noon or 5 pm to 11 pm. Pay rates up to $9.25 per hour. Find out more at: http://www.affina.com/careers/

AFFINA

AFFINA "Who makes it a great day? I do!" Quote of the week by Clem Salazar, an AFFINA Team Leader.

November 30, 2009 at 8:22am
Barb
Barb
You are always so upbeat and have a smile on your face - you definitely make it a great day at AFFINA !!!
November 30, 2009 at 8:28am
AFFINA
affinablog.blogspot.com
By Donna J. MalonePresident & CEO – AFFINAI recently attended a conference where speaker and author Steve Gilliland talked about how too often we focus on the destination rather than enjoying the ride. ...
AFFINA

AFFINA AFFINA FANS – We want to read some of your favorite quotes relating to customer service and loyalty! If you know the author, please attribute the quote. If not, mark unknown. We would love to see original ones as well. Just add them to the comment section. Who knows? You may later see the one you submitted as a feature “Quote of the Week.”

November 18, 2009 at 11:52am
Clemente
Clemente
Who makes it a great day? I do! by Clem Salazar
November 18, 2009 at 12:34pm
Valerie
Valerie
“Customers don’t interact with organizations. They interact with people. And it is that experience that determines whether they buy or not; whether they become loyal customers—or a lost opportunity.”
— Rick Dacri, consultant and author
November 18, 2009 at 1:09pm
Rick Dacri
Rick Dacri
Valerie quoted an article I wrote titled Customer Service, Cheers Style http://www.dacri.com/art_customer_service.htm
December 4, 2009 at 9:11am
AFFINA

AFFINA Quote of the week, "To my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it." Author Unknown

November 10, 2009 at 7:47am