Carbonite Online Backup

We have Carbonite on approx. 50 free-standing devices. Have had to do 3 restores, no issues except the slowness of the download (asked a long time ago for media availability). Their regular support is very spotty (a lot depends on who you get connected to)... we use upgraded support, no issues. Typical of a company growing very fast: decent product... See More; support always lags behind product development. Hopefully it will catch up!

Final thought: our backups we use Carbonite for are relatively simple, seldom exceeding 40GB: the problems I hear and see relate to complex backups and configurations. For our complex stuff we use Amazon S3 bucket with proprietary transmission process. I don't think Carbonite is really designed for much above "the masses."

On day 3 of recovery. By the rate its downloading, I could have driven to the data center, burned the 7-8 dvds and driven back. Nothing too complicated to restore either. I had it set to backup only 1 folder.

Linus, Carbonite does support Snow Leopard now. To upgrade to the latest version, log in to your account on Carbonite.com and reinstall the software.

Excellent Carbonite! I thought that you'd post it on you Facebook feed when it was available or in some other way inform the users. This is great news, thank you!

Mike - You can transfer your subscription from PC to Mac. Unfortunately, Carbonite cannot move your files from the PC to Mac b/c of the difference in file structure. However if you move your files manually, or want to start from scratch, you can move your subscription from a pc to a mac. Just call our customer support team for assistance.

what does this mean? One app back up to both? if not, why does it matter?

1000 gig or tetra byte hd's, external not usb powered have gone way down in price...

Please make an agreement with Qnap. Will pay $100/yr

Yes it depends on the upload speed of you Internet connect but I have see it take 2 weeks to complete the first time

thanks.

I asked a chat person this very question if I can uninstall and reinstall and they said to wait.

This was finally successful. Uninstalling and reinstalling did the trick and my backup is in tack. Hope you update the reinstall process to work smoother soon.

5 days in, BackBlaze has completed my full backup of 200gb. Carbonite has been at it for 3 weeks and has only backed up 67gb.

Sorry Carbonite but that's pretty sad. You've got my $50 for this year already but you won't be getting anything from me when renewal time comes.

also try NetCDP, even faster

So which one is hogging your resources the most during the backup phase?

Zina - you must be trying to purchase from one of our affiliates. We don't run their sites, so we don't have much control. Is there contact information for you to reach out to the site admin directly?