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Karen Sams BTW - I will keep posting complaints to this page until someone at Dell contacts me to rectify this situation.
Karen Sams Dell customer service is TERRIBLE. I've only ever had bad experiences with Dell and urge others NEVER to buy a Dell computer. We recently bought my mother-in-law a Dell computer. Dell failed to send her the Microsoft Office CD so she couldn't register her product. When we called Dell, their response was "you're out of luck because 21 days have passed." We paid for Microsoft Office and Dell won't give us what we paid for. Absolutely unacceptable. Dell = daylight robbery.
Ronda Collicutt
I've had awesome service with Dell. The man I spoke to on the phone was very helpful and the man that came to my door to fix my laptop screen was very helpful as well.
I've had positive experience with Dell.
*thumbs up* to Dell Canada.
Ronda Collicutt I love my Dell Inspiron 1525 that I bought in February. I chose the Sunshine Yellow because yellow is my favorite color. However, the only thing I do not like about my laptop is that the yellow cover is not a glossy shiny yellow...it's a dull micro felt yellow. I was a bit disappointed that it was not glossy shiny.
Kris So I was watching a video on Youtube about the exposure of Lithium-Ion batteries to temperatures in excess of 60 Celcius a short time ago. I couldn't help but notice the placement on my 9 cell battery on my inspiron 9400 was rather close to that of my problematic exhaust port (yes, the one that never had the plastics removed from the vents)... As a direct result of this issue, my battery has been exposed to internal temperatures around 70 Celcius. Can I ask why in the hell I was told a replacement / resolution would take 15-20 business days?
Vikta
Another question would be; Why does Dell Canada carry inferior products to Dell USA.
I was looking at the processors for Ubuntu laptops - they are no were close to the Inspiron 15n, sold by DELL USA. Dell Canada and Acer are just the same. Acer is even better coz the price tag matches the merchandise.
Wayne Van Petten Has anyone got a Mystery coupon code???? Where do you get one? Or is it just something... a person wants but doesn't exist?
Karen Sams Dell customer service is TERRIBLE. I've only ever had bad experiences with Dell and urge others NEVER to buy a Dell computer. We recently bought my mother-in-law a Dell computer. Dell failed to send her the Microsoft Office CD so she couldn't register her product. When we called Dell, their response was "you're out of luck because 21 days have passed." We paid for Microsoft Office and Dell won't give us what we paid for. Absolutely unacceptable. Dell = daylight robbery.