Dynowatt

Hello Kartina, We just received word that your Mastcard has been credited back the difference. We apologize for our system malfunction and the inconvenience it has caused you. If you have additional questions, please email customercare@dynowatt.com or call us @ 877-396-6928.

I've been watching to make sure I didn't get charged for the 3 tries I made. Looks like the last one took but the others didn't. Even with this little glitch I'm still glad I chose dynowatt. I've had nothing but the best luck with your billing support. Much more helpful than my last energy company.

Hello Dynowatt, I saw how some people have stated some of their issues with Dynowatt and they have gotten better answers on facebook than by calling the main number. I've only been a customer with Dyno since September. I put a 350 deposit. We have to move in January and I wanted to transfer my service. The customer service lady stated I have to pay... See More another deposit for the new address and wait a few months for my deposit to be returned. I've never heard of a company asking for another deposit when some one is in good standing and already put a deposit. I'm stressed out because it will be right after the holidays and I don't have that size of a deposit. Honestly I rather pay a transfer fee than 350 again. All this does is make me want to look into another company that does not have this kind of process. I like your company but this is stressful. Please help me !!!!!!

Hello Aurora - Thank you for your inquiry. When a customer of ours is moving and we required a deposit on their current plan we look at several account specific items to determine the next course of action. Those specific items can include but are not limited to, length of time as a customer, payment history and overall customer standing. The ... See Morecustomer care representative did explain Dynowatt's procedures for your particular situation accurately. We will refund the current deposit once the current account is paid in full and closed. We appreciate and thank you for your business.

I can't wait till I get my tickets!! Thankyou Dynowatt! I'm proud to be your customer. XD

Did they even have penicillin back in 1776? You all would be dead by now. The good news was that back then a doctor would come right your house, but the bad news was that you were going to die anyway.

how do I sign up for dynowatt's gift ??????

Marcia - By becoming a fan, which you have done, you are automatically entered into the drawing. Thanks.

Thanks for the tips. The landscaping suggestion is a really good idea!

I love Dynowatt, my bills are cut into. I have a 3000 sq foot house with 5 people and we are not frugal and our bill is $140.

Dynowatt > Green Moutain Energy

@Martha - You are correct and we apologize that your online rebate was not fulfilled in a timely manner.

We've been with Dynowatt for about five months now and our electricity bill is lower than it's ever been - nice!

Well it's too late now Dyno. I tried to split one of my HUGE summer bills into two payments, and instead of working with me, you shut our electricity off. You've left a very bad taste in my mouth. Since I've signed on, it's been a difficult relationship.

@Martha, In reviewing your account it is noted that you spoke with a Dynowatt Customer care representative this August and he expressed to you the concern that we had never received the email you had sent requesting a payment plan. Had we known, we would have been more than happy to work with you to prevent the disconnection of your power. In the future, please always contact the customer care team in regards to any payment arrangements that need to be made.

I love my electric bills, I don't stress anymore when it's time for my electric bill to come in

my electric bills have been much better since I switched

@Martha Customer service is an area we take very seriously. We realize this is a never ending process and it is a priority at Dynowatt to improve our overall customer experience. Thank you for bringing up your suggestions.

4th you should be #1