
ForeSee Results
Focusing on the Core Customer Experience By: Kevin Ertell
http://bit.ly/40BrhQ
Источник: bit.ly
Kevin Ertell works with the product, delivery, client services, and marketing teams to maximize ForeSee Results’ value to retail clients. He spoke with eMarketer about the outlook for this year’s holi

ForeSee Results ForeSee Results' President and CEO, Larry Freed, Talks about the Latest American Customer Satisfaction Index Results Released Today: http://bit.ly/43hvRV
Источник: bit.ly
Today the American Customer Satisfaction Index (ACSI) released its latest results on customer satisfaction. You can read the full commentary here. Covered in this quarter's results are some of my favorites - Beer and Chocolate. The categories covered in the...

ForeSee Results Amazon is hunting for you this holiday season: http://bit.ly/3DScoU - Retail: Shaken Not Stirred by: Kevin Ertell
Источник: bit.ly
The holidays are hunting season for Amazon, and they've got your business in their sites. Over the years, Amazon has consistently proven to be extremely adept at maximizing their competitive advantages and creating innovations to shore up their disadvantages. ...

ForeSee Results ACSI Q3 Manufacturing/Nondurable Goods says: Consumers are more willing to spend than they were a year ago: http://bit.ly/2S2pai
Источник: bit.ly
The American Customer Satisfaction Index - The Voice of the Nation's Consumer, Third Quarter Scores Last Update: November 17, 2009 (Next Update: November 16, 2010) Manufacturing/Nondurable Goods ...

ForeSee Results Happy World Usability Day! We are in East Lansing,MI today at Michigan State University's Conference http://usability.msu.edu/
Источник: usability.msu.edu
The Usability & Accessibility Center can help you evaluate the design, usability, and accessibility of your Web products to ensure that they exceed your users' expectations.

ForeSee Results
"The Prizes and Perils of Free Shipping," Retail: Shaken Not Stirred by Kevin Ertell
http://bit.ly/44HT2A
Источник: bit.ly
Shipping charges. As customers, we HATE paying for them, and we LOVE getting them free. In fact, our feelings about shipping charges are so strong that we highly overvalue free shipping. We'll spend money ...

ForeSee Results
We are one of 14 established, expanding companies that won the "Deals of the Year" award, given by Ann Arbor SPARK, for three straight years: http://bit.ly/29Myyd
Here is a picture of some of our employees that attended the event: http://twitpic.com/p0kjc
Источник: bit.ly
Local business leaders touted Ann Arbor's role in leading the state out of the economic recession as the 2009 Deals of the Year were unveiled Friday night.

ForeSee Results Wanna be better with metrics? Watch more poker and less baseball. http://bit.ly/1wNcBv As always, Kevin Ertell is serving Retail, Shaken Not Stirred.
Wanna be better with metrics? Watch more poker and less baseball. - Retail: Shaken Not Stirred by Ke
Источник: www.retailshakennotstirred.com
Both baseball and poker are currently televising their World Series championships, and announcers for both frequently describe strategies and tactics based on the numbers of the games. Poker announcers ...

ForeSee Results We are connecting with you: Las Vegas-Healthcare Internet Conf. (Nov.2-4); Detroit-Independent Sector Conf.(Nov.4-6); Virtual-ATG Insight Live Conf. ("Cocktails with Kevin" Nov.4 2-4pm EST)

ForeSee Results
The Right Metrics Why keeping it simple may not work for measuring e-retail performance - By: Kevin Ertell: http://www.internetretailer.com/article. asp?id=32338
Источник: www.internetretailer.com
Our businesses are complex. Our web sites are complex. Our customers are complex. The combination of the three is incredibly complex. So why do we see...

ForeSee Results Have a great Halloween Weekend everyone!

ForeSee Results
Excited to announce our partnership with Greystone.Net: http://bit.ly/3gobAT
Looking forward to a future of positive collaboration!
Источник: bit.ly
Combining the data provided by ForeSee Results with the expertise and support of Greystone.Net consultants will help hospitals and healthcare systems ensure the optimum online experience

ForeSee Results ForeSee Results' Dave Lewan, Director of Government/Public Markets talks with President and CEO, Larry Freed about the significant results from the Q3 ACSI Index

ForeSee Results
Inspiration (a life changing day): Kevin Ertell Blogs about his experience last Wednesday at the TEDxDetroit event
http://bit.ly/OAGa4
Источник: bit.ly
As anyone familiar with my endless supply of analogies and metaphors knows, I'm capable of gaining inspiration from almost anything. But last Wednesday I was lucky enough to attend TEDxDetroit, where inspiration was the order of the day, and the event did not disappoint. ...

ForeSee Results
ACSI Q3 E-Gov Released! DL report here: http://bit.ly/Pqy4b
Engage on Twitter with hashtag #ACSI
Источник: bit.ly
Online Customer Experience Management & Customer Satisfaction Segmentation from ForeSee Results










