Magellan GPS's Profile
  • Magellan GPS
    Check out the new features on our 2010 products. Get free shipping on all 2010 Magellan RoadMate navigators at MagellanGPS.com. Hurry though the offer ends on Friday (June 18)!
    · Comment · June 17, 2010 at 1:34pm ·
      • Troy Schmechel I bought the maestro this year, but didn't come with the 2010 Spring maps... Wish that I could be grandfathered in to receiveing that.
        June 17, 2010 at 2:49pm
      • Dan Black Thats what annoys me with these systems, you are not given any updates for free when you buy and you dont know what is loaded on them until you buy and travel using it.
        June 17, 2010 at 3:04pm
      • Rob Harris How about doing an "update" for the 1470 and then getting it "bricked", sending it in, and getting a refurbished one back in the mail? Wheres our free update???
        June 17, 2010 at 4:47pm
      • Mike Patrick Wow. I'm glad I joined this group. I was actually thinking about buying one of these this weekend and just came in to check out the customer feedback.
        June 17, 2010 at 6:28pm
      • Brannon Gravitt How about an update for the crossover. Good unit but the topo and water nav is lacking. Oh, I forgot this unit has been discontinued. Well how about I send it back to your "CUSTOMER NO SERVICE" department and have them send me something more up to date. To be as such a largely known company in the GPS world, you'd think that Magellan would have some kick ass stuff.
        June 18, 2010 at 5:37am
      • Jennifer D. Atkinson ‎@Mike- Customer service is abysmal. I tried to call this morning and get someone to talk to about a repair and since I couldn't find the option "to speak with an operator or someone actually breathing," the system hung up on me three times. I'm just trying to find out about a repair.
        June 21, 2010 at 7:29am
      • Sue Ide Naegels I have used customer service and found them to be very good. So far - maybe I won't have such a good experience if I need them again.
        June 30, 2010 at 12:07pm
      • Padrino Jorge Franco Dos mundos distintos!
        July 1, 2010 at 11:48pm
      • Richard Errington
        ‎@Mike - if you want my 2 cents worth - run, not walk, and buy something else. I've wished for over a year now I'd bought a Nuvi :(

        BTW - Jennifer has it right. Customer service is truly abysmal. Why does it take a week to get an overnig...ht-shipped product? Why don't they actually fix their software bugs. Why can't we get up-to-date maps.

        Bought Maestro 4350 Feb 2009, 4th unit, also they tried to "upgrade" me to 4700 - lousy screen and less features. Am currently evaluating 4250 (downgrade) but maybe it will actually work.        See More
        July 3, 2010 at 11:11pm · 1
      • Ken Stump Oh, how I wish I had bought something else!
        July 14, 2010 at 11:13am