In the Google Alert Box: Article posted via GoSan Angelo.com "BUSINESS TIPS: Using social media sites may not be the answer" by columnist Paul Howard
Read Article to understand the points made below: http://www.gosanangelo.com /news/2009/jul/05/using-so cial-media-sites-may-not-b e-the-answer
Myths Points Rebuttal
1. Social media sites are free - time vs ad dollars,
In today's landscape many businesses have time vs funds for traditional advertising.
Similarities: Both forms of advertising require labor/man hour efforts. Within both forms, articles, ad or articles are created to communicate idea, topic, brand or product. (time effort wash)
Traditional advertising would pay & engage multiple sources (which takes time to negotiate rates & monitor) to drive views to brand message or product. While effective for quick media pushes, for many small businesses this is cost prohibitive to saturate media outlets. as well as a method for building traffic to the businesses website. Ad buys are time and fund sensitive meaning business appearance with in the placement source stops once ad period ceases.
Social media time and effort dependent. Engaging the audience within your businesses niche, listening and responding is free to appear and the cost is labor/man hours. While social media tends to be slower in traction for quick notice it does provide long term reach and growth if done correctly. SM is better at building consumer/business /brand affinity due to its engagement and participation within its segment.
2.Find new customers- 'but are young people..not typically interested in using your product or service"
Young is a subjective term, article then refers to B of A's site or Intuits business sites ?
While community type sites with forums both are limited in scope (accounting and banking) nor are "social media" as related to this referenced article but are more of a customer service center & engagement platform.
To rebut the "young"
Twitter median age 31
Facebook median age 26
Linkedin median age 40
(demographic via quantcast)
I would say that these median ages fall within decision makers, influencer's and a purchasing demographic.
Note further:
Average time on page landing after search is
Google 1:52:04
Facebook: 3:12:13
(neilson)
Snapshot into Facebook Demographics
http://www.quantcast.com/f cebook.com#demographics
When evaluating, consider the average time spend on a facebook page. Do the numbers indicate the time spend on ave. to be an effective opportunity and cost effective for the labor invested. It also indicates that they are receiving well qualified visitors who are interested in engaging, brand or product.
3. You need to be on all the big sites - don’t spread yourself too thin.
I agree with this point in theory. Appearance in the major trifecta Twitter, Facebook, Linkedin is important and given their fluid nature they are effective funnels and aid to saturate brand reach as well as a methodology to cast a wider net. Of course, active engagement within niche specific communities (which there is for almost any product or service) can result in better returns of efforts. So measure results - goal - desired out come this will be a indication of what platforms or communities are effective for you.
4. Social networking sites are for marketing ...but also for customer service
Again we agree here in the case that Social Media is a effective tool to care for your customers and to provide value services and response. What is not mentioned is that social networking or community sites are also effective for brand monitoring and prospecting so to speak.
5."Social networking is the future — These cool and trendy sites aren’t going to be cool and trendy in the near future"
Don't concur here. The growth of "the trendy" social media platforms are not showing to be a "trend" or fad but a value tool to businesses and the growth pattern of businesses beginning to adopt into the "trend" sites and platforms is growing at a healty clip.
It's not the where- but the how and the method.
Further indicators are media and business are shifting mindsets to even structuring and adopting the methodologies of the top social media sites. Many are integrating cms platforms, facilitating sharing and opening up their onsite communications within their niches.
Furthering the point is when businesses adopt for their own "sites" the social platforms, and cms type systems they also integrate the technologies to be able to broadcast and share to the major Social Platform sites. They are working together not independently Ie: post a press release or article on their site, this post then automatically is pulled into its Facebook and Linked in Page and tweets out a link to the twitter account and stream.
So.. trend or Hip just might convert to necessary.
Closing Statements
"small business owners are not thrilled about committing time and resources to a declining trend"
"just because it has been determined that social networking is “in” doesn’t mean your customers are there."
I disagree with the above statements:
Just with any form of advertising, marketing or customer service efforts results are in the application and know how and quality of effort.
Lack of know how, unwillingness to actively engage or the mindset "I set it up now they will come" mentality is usually the story of the frustrated small business. Similar to businesses that set up websites with all the bells and whistles with no attention to marketing their website via any method and expect search engines and people to find them> A store with no sign.
"Declining trend", well not sure what to say here other than that is a misinformed statement. Facebook, Twitter are experiencing exponential growth and their use also as search engines, informational searches is growing at a healthy clip. Also add in the factor that the major social media platforms are evolving their technologies to rival generic search providers to attract and maintain their user bases.
( note the above integration of feeding information across all networks business travel in.)
If your selling car tires and are participating within a health network you'll run out of gas fast
"The customers are not there" implication well what this means to me is that the implementer of the social marketing plan did not do their due diligence in monitoring where their audience engages, nor understands their audience or their customer.
Personally, we have worked with many brands across multiple segments both in traditional ad buys, seo, sem and social media. In relation to this rebuttal, social media has been a highly effective element in within our clients marketing mix. Indicators are that this is not a fad, trend nor wasted effort within the sales or customer service mix.
With the challenged economy it has also given our clients a platform in which to engage and attract new business and audiences. Leveling the playing field which may have been prohibitive in the past. The effects of their efforts are longer lived than that of a static ad or traditional media buy.
Quality social media presence / campaigns resulted in build stronger relationships,
increased customer loyalty (retention) and satisfaction leading to increased referrals, sales and viral spreading of message which is longer lived.
So regardless of the platform name,ie facebook, twitter or whats around the bend, the method and ability to engage in conversation, share information within segments which is the power of social media and I don't seeing it going anywhere soon.
This is my opinion and I'm sticking to it.
Read Article to understand the points made below: http://www.gosanangelo.com
Myths Points Rebuttal
1. Social media sites are free - time vs ad dollars,
In today's landscape many businesses have time vs funds for traditional advertising.
Similarities: Both forms of advertising require labor/man hour efforts. Within both forms, articles, ad or articles are created to communicate idea, topic, brand or product. (time effort wash)
Traditional advertising would pay & engage multiple sources (which takes time to negotiate rates & monitor) to drive views to brand message or product. While effective for quick media pushes, for many small businesses this is cost prohibitive to saturate media outlets. as well as a method for building traffic to the businesses website. Ad buys are time and fund sensitive meaning business appearance with in the placement source stops once ad period ceases.
Social media time and effort dependent. Engaging the audience within your businesses niche, listening and responding is free to appear and the cost is labor/man hours. While social media tends to be slower in traction for quick notice it does provide long term reach and growth if done correctly. SM is better at building consumer/business /brand affinity due to its engagement and participation within its segment.
2.Find new customers- 'but are young people..not typically interested in using your product or service"
Young is a subjective term, article then refers to B of A's site or Intuits business sites ?
While community type sites with forums both are limited in scope (accounting and banking) nor are "social media" as related to this referenced article but are more of a customer service center & engagement platform.
To rebut the "young"
Twitter median age 31
Facebook median age 26
Linkedin median age 40
(demographic via quantcast)
I would say that these median ages fall within decision makers, influencer's and a purchasing demographic.
Note further:
Average time on page landing after search is
Google 1:52:04
Facebook: 3:12:13
(neilson)
Snapshot into Facebook Demographics
http://www.quantcast.com/f
When evaluating, consider the average time spend on a facebook page. Do the numbers indicate the time spend on ave. to be an effective opportunity and cost effective for the labor invested. It also indicates that they are receiving well qualified visitors who are interested in engaging, brand or product.
3. You need to be on all the big sites - don’t spread yourself too thin.
I agree with this point in theory. Appearance in the major trifecta Twitter, Facebook, Linkedin is important and given their fluid nature they are effective funnels and aid to saturate brand reach as well as a methodology to cast a wider net. Of course, active engagement within niche specific communities (which there is for almost any product or service) can result in better returns of efforts. So measure results - goal - desired out come this will be a indication of what platforms or communities are effective for you.
4. Social networking sites are for marketing ...but also for customer service
Again we agree here in the case that Social Media is a effective tool to care for your customers and to provide value services and response. What is not mentioned is that social networking or community sites are also effective for brand monitoring and prospecting so to speak.
5."Social networking is the future — These cool and trendy sites aren’t going to be cool and trendy in the near future"
Don't concur here. The growth of "the trendy" social media platforms are not showing to be a "trend" or fad but a value tool to businesses and the growth pattern of businesses beginning to adopt into the "trend" sites and platforms is growing at a healty clip.
It's not the where- but the how and the method.
Further indicators are media and business are shifting mindsets to even structuring and adopting the methodologies of the top social media sites. Many are integrating cms platforms, facilitating sharing and opening up their onsite communications within their niches.
Furthering the point is when businesses adopt for their own "sites" the social platforms, and cms type systems they also integrate the technologies to be able to broadcast and share to the major Social Platform sites. They are working together not independently Ie: post a press release or article on their site, this post then automatically is pulled into its Facebook and Linked in Page and tweets out a link to the twitter account and stream.
So.. trend or Hip just might convert to necessary.
Closing Statements
"small business owners are not thrilled about committing time and resources to a declining trend"
"just because it has been determined that social networking is “in” doesn’t mean your customers are there."
I disagree with the above statements:
Just with any form of advertising, marketing or customer service efforts results are in the application and know how and quality of effort.
Lack of know how, unwillingness to actively engage or the mindset "I set it up now they will come" mentality is usually the story of the frustrated small business. Similar to businesses that set up websites with all the bells and whistles with no attention to marketing their website via any method and expect search engines and people to find them> A store with no sign.
"Declining trend", well not sure what to say here other than that is a misinformed statement. Facebook, Twitter are experiencing exponential growth and their use also as search engines, informational searches is growing at a healthy clip. Also add in the factor that the major social media platforms are evolving their technologies to rival generic search providers to attract and maintain their user bases.
( note the above integration of feeding information across all networks business travel in.)
If your selling car tires and are participating within a health network you'll run out of gas fast
"The customers are not there" implication well what this means to me is that the implementer of the social marketing plan did not do their due diligence in monitoring where their audience engages, nor understands their audience or their customer.
Personally, we have worked with many brands across multiple segments both in traditional ad buys, seo, sem and social media. In relation to this rebuttal, social media has been a highly effective element in within our clients marketing mix. Indicators are that this is not a fad, trend nor wasted effort within the sales or customer service mix.
With the challenged economy it has also given our clients a platform in which to engage and attract new business and audiences. Leveling the playing field which may have been prohibitive in the past. The effects of their efforts are longer lived than that of a static ad or traditional media buy.
Quality social media presence / campaigns resulted in build stronger relationships,
increased customer loyalty (retention) and satisfaction leading to increased referrals, sales and viral spreading of message which is longer lived.
So regardless of the platform name,ie facebook, twitter or whats around the bend, the method and ability to engage in conversation, share information within segments which is the power of social media and I don't seeing it going anywhere soon.
This is my opinion and I'm sticking to it.
1. 9 Ways to a Smart Blog - interesting is selective adsense show/not show, if you like this suggestions http://bit.ly/FvGAH
2. Top 5 Reasons PR Matters in a Recession | Little Pink Book http://bit.ly/z9FRz
3. JBOWS (Just a Bunch of Web Services) that can't communicate w/ each other Reading Virtualization-Planning & VMs http://bit.ly/4g0r7X
4. Tool: http://convotrack.com/ loads comments frmTwitter, FriendFeed, Digg, Reddit, +& blog mentioning the article will load it in sidebar
4. Google Suggest Adds Hyperlinks, Personalization And Yes, Ads http://ff.im/-35Xzu
5. Shouting at Digg soon to turn into tweeting and facebook sharing http://bit.ly/w9OEp
6. Tool for the " blog has spelling errors or grammar issues & it drives me nuts" crowd sourced Copyediting http://www.goosegrade.com/
7. "The Benefits of Distraction and Overstimulation -- New York Magazine" http://ff.im/-30ysV @AlexSchleber
8. FAVOTTER - How Many Times Have You Been Favored? >> http://cli.gs/Up0ej7 @JamesRivers
9. Six Ways to Identify Top Blogs in Any Niche - http://virl.com/be08c @AlexKaris
10. LinkedIn SuperGuide -Tutorials, Tips and Tools http://twurl.nl/qx5qt7 @BILL_ROMANOS
2. Top 5 Reasons PR Matters in a Recession | Little Pink Book http://bit.ly/z9FRz
3. JBOWS (Just a Bunch of Web Services) that can't communicate w/ each other Reading Virtualization-Planning & VMs http://bit.ly/4g0r7X
4. Tool: http://convotrack.com/ loads comments frmTwitter, FriendFeed, Digg, Reddit, +& blog mentioning the article will load it in sidebar
4. Google Suggest Adds Hyperlinks, Personalization And Yes, Ads http://ff.im/-35Xzu
5. Shouting at Digg soon to turn into tweeting and facebook sharing http://bit.ly/w9OEp
6. Tool for the " blog has spelling errors or grammar issues & it drives me nuts" crowd sourced Copyediting http://www.goosegrade.com/
7. "The Benefits of Distraction and Overstimulation -- New York Magazine" http://ff.im/-30ysV @AlexSchleber
8. FAVOTTER - How Many Times Have You Been Favored? >> http://cli.gs/Up0ej7 @JamesRivers
9. Six Ways to Identify Top Blogs in Any Niche - http://virl.com/be08c @AlexKaris
10. LinkedIn SuperGuide -Tutorials, Tips and Tools http://twurl.nl/qx5qt7 @BILL_ROMANOS
Selective Twitter Status lets you update your Facebook status from Twitter -
BUT you can choose which tweets you want - just end a tweet with #fb when you want to post it as your Facebook status - simple!
For multiple twitter id mgrs. from browsers (keep in mind the browser you have twitter opened inr ie firefox/ ie or flock etc- the twitter account you have opened within the same browser as your facebook will post to your status)
Note: If you're currently using the Twitter application or other app to update your status, remember to remove or disable it so that it doesn't keep updating with all your tweets.
Thanks to Twitter Pal<a http://twitter.com/AlexKar
The Media Collective's Notes
Rebuttal to: BUSINESS TIPS: Using social media sites may not be the answerJul 6, 2009
10 Top Info Shares From the Twitter Stream 5*22*09May 22, 2009
Update your FB with Selective TwittersApr 4, 2009
Twitter - Looking for twitter people near by to connect with?Mar 16, 2009
Process I used to Make Memorable Urls for my Page and GroupsMar 13, 2009
The Great Divide - Small Businesses on LineJan 21, 2009
10 Places To Start Talking - Social NetworksOct 23, 2008
Tough Economy? Is the sky falling on your advertising and mark...Oct 16, 2008











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