It seems the longer you’re in business, the quicker each year passes by. Was it really 12 months ago our team was sitting around the office with sore hands after writing on hundreds of Christmas cards? Apparently!

With this time of year comes our regular Christmas and New Year break.

Our office will be closed from the 20th of December 2009 to the 24th of January 2010.

During this time, we’ll be jetting to London and Rome - just to make sure we actually stay away from the office!

If any urgent matters arise during this time, please head to our support page and fill out a support request. This will be the easiest and fastest way to each us. Please note that we will not be checking phone messages during this time.

We’ll be back in the office on Monday the 25th of January, 2010. We hope you have a safe and enjoyable Christmas and New Year!

We would like to say a big thank you to all of our fantastic Central Coast clients, friends and supporters for voting for us in the 2009 Central Coast Business Achiever Awards. Your votes were enough to push us through and make it to the finals again!

On Wednesday November 25th, we’ll be heading along to the Central Coast Express Advocate 2009 Business Achiever Awards Dinner to celebrate with other finalists and business people, and find out the results!

If you’re interested in coming along to the Awards Dinner for a great night of fun, food and entertainment, buy your tickets online or call 02 9553 4820.

As business owners, we’re always told to go above and beyond the call of duty, to do more of what’s required of us, to get the job done quicker than we said we would. It occured to me recently though, that sometimes just doing what you say you’ll do is as good, if not better.

There have been times over the last few years where suppliers have promised one thing, then gone out of their way to do 20 other things to make me happy. I know it would have meant a lot more to me if they had forgotten about the other 20 and simply done the one thing I was expecting.

It’s always nice to put those extra touches on your service - but not if it means compromising on what you’re meant to deliver.

How do you do things in your business? Do you do only what’s expected or do you go above and beyond? Are you making sure you’re not sacrificing the basics?