
Canadian Marketing Association 90% of Canadian organizations using social media: Survey http://bit.ly/dvY1de

Canadian Marketing Association Key trends that will impact the b-to-b communications function in 2011. http://bit.ly/aVVwAo

Canadian Marketing Association Competition increases importance on brand loyalty. Find out how Home Depot manages customers through the lifecycle of its Garden Club loyalty program at the 2010 CMA Direct Marketing Conference on September 29. Register today. http://bit.ly/ae244v

thesocialcustomer.com
Front-line employees dread these words because they know what’s coming. It will be a one-sided conversation in which their well-intentioned supervisor will proceed to point out a list of things they did wrong (“opportunities for improvement”) when dealing with a customer.

Canadian Marketing Association 5 reasons why the marketing team should own social media http://bit.ly/caiu3t

Canadian Marketing Association Channel Surfing for Influencers: Social Media http://bit.ly/chOJ9w

Canadian Marketing Association To truly engage with your customers, you have to understand them. Discover how the AIRMILES MyPlanet™ program is learning what really matters to their customers at the 2010 CMA Direct Marketing Conference on September 29. Register today. http://bit.ly/ae244v

Canadian Marketing Association The Future of Planning http://bit.ly/bUSG91

Canadian Marketing Association Marketers taking more heat for accountability http://bit.ly/amMCjb

Canadian Marketing Association The Intersection Between Mobile and Social Just Became Much Blurrier http://bit.ly/a0eVTv

Canadian Marketing Association The Success of Marketing A Weekly Publication http://bit.ly/9KkufY

Canadian Marketing Association Spicy Success http://bit.ly/96BTu0
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