Text messaging (also known as SMS) is one of the most popular mobile methods for communication, and our 21st century patrons expect information on the go by SMS. Learn how libraries are leveraging SMS, its various roles in scholarly communication, and its value for libraries. Find out how to create and assess SMS services, consider practical managerial and technical considerations, and the skills necessary for librarians to create and manage SMS reference programs. The workshop will also examine the various uses of Twitter, the increasingly popular micro-blog. Learn about basic and advanced applications of micro-blogs for extending and enhancing academic library services and collections. Hear about locally developed standards and suggested best practices for creating and maintaining a variety of services with Twitter for academic and research libraries. Explore solutions to the complex management issues for engaging library patrons in this cutting edge venue.

Visit http://www.ala.org/ala/mgrps/divs/acrl/events/textandtwitter.cfm for complete details.