Welcome to ENTER2009@Amsterdam www.ifitt.org/enter

Organised by the International Federation for Information Technology and Travel & Tourism (IFITT), ENTER2009@Amsterdam is the 16th ENTER Conference bringing together international experts in all aspects of Information Communication Technologies in Travel and Tourism. In 2009, ENTER will move on to the city of Amsterdam, Netherlands, taking place in the well-known RAI Exhibition and Congress Centre. Amsterdam is centrally located in Europe, easily accessible for international participants, and from its canals to famous historical sights one of the most romantic and beautiful cities in Europe. ENTER offers a unique forum for academic, industry and government representatives to explore the future of ICTs in Tourism through research and dynamic dialogue within the social network of the IFITT community. The chairs of ENTER 2009 are working hard to develop the most comprehensive programme ever for ENTER. With more than 150 presentations over 3 days and more than 450 participants, ENTER is THE event in Tourism and Technology that brings researchers, industry and destinations together. The three tracks, namely Research, Destinations and Industry are designed in a way that enables maximum exchange of information and interaction. Presentations and debates will explore the state-of-the-art research and industry case studies on the application of information and communication technologies to travel and tourism. This year we will concentrate on ICT-enabled dynamic challenges for Travel and Tourism to cover both technology and business and there will also be plenty for local and national government agencies to consider. Issues discussed cover a wide range of cutting-edge challenges and the following gives a flavour of this:

• Customer centricity
• inspire consumers with ICTs
• Recommender systems
• Social networking & Travel
• Web 2.0 and Travel 2.0
• ICT-enabled segmentation
• eTourism and disability
• Accessible eTourism design
• eLearning for Tourism
• Direct vs indirect distribution
• ICT-based Productivity
• Reengineering tourism
• eTourism and Pricing
• Revenue Management
• Web analytics
• Online Security
• ePayments
• eBranding and brand integrity
• Distribution strategies
• ICT-enabled partnerships
• Advanced distribution systems
• Polling services
• Travel Search and Metasearch
• Interoperability & Interconnectivity
• Web 3.0 and Travel 3.0
• Destination web sites & Clusters
• Advanced destination portals
• Geographical Mash ups
• Location Based Services
• Wireless systems and WiMAX
• Mobile solutions
• Usability and web design
• Multimedia convergence
• Affiliate marketing online
• Smart ICT investments
• Online advertising

We look forward to welcome you to ENTER2009@Amsterdam and to engage you more with the IFITT global community.



Professor Dimitrios Buhalis
ENTER2009 Overall Chair

Professor Andrew Frew
Queen Margaret University and IFITT Chair

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CALL FOR PAPERS FOR THE RESEARCH TRACK

ENTER 2009 - CALL FOR PAPERS

16th International Conference on IT and Travel & Tourism IFITT's Global Travel & Tourism Technology and eBusiness Forum

CONFERENCE

Organised by the International Federation for Information Technology and Travel & Tourism, ENTER 2009 offers a unique forum for academics, industry and government to present and debate state-of-the-art research and industry case studies on the application of information and communication technologies to travel and tourism. In 2009, ENTER will move on to the city of Amsterdam, Netherlands, taking place in the well-known RAI Exhibition and Congress Centre. Amsterdam is centrally located in Europe, easily accessible for international participants, and from its canals to famous historical sights one of the most romantic and beautiful cities in Europe.

CALL FOR PAPERS

Papers are invited across a wide spectrum of Information and Communication Technologies applied to the travel and tourism sectors. Applied industry research is particularly welcomed. The conference proceedings (published by Springer-Verlag Wien New York) will include the full text of all accepted research papers. An award for the best research paper will also be presented during the conference.

Papers should clearly state the background, introduction, purpose, theory / issues, methodology, results, conclusions and managerial / industry / social implications of the study, and be fully referenced with appropriate citations. Please refer to the ‘Author Advice’ document as a style guide for standards to follow in the preparation of manuscripts.

Submission is in the form of full papers only, which must be uploaded to the online reviewing platform (http://www.etourism-austria.at/enter) by September 19th 2008. PLEASE USE THE ATTACHED AUTHORS ADVICE-All papers will be double-blind peer-reviewed on a rolling basis by the review committee. Authors should receive initial feedback by October 6th 2008 at the latest. Final acceptance depends on the authors’ response to adequately address reviewers’ comments. Authors must submit their revised manuscripts by October 17th 2008 and must register for the conference by November 17th 2008 in order to have their work included in the Conference Proceedings.

TIME SCHEDULE
Submit full paper 19th September 2008
Initial feedback 6th October 2008
Submit final revised paper 17th October 2008
Final acceptance 31st October 2008
Registration by 17th November 2008
Conference 28th – 30th January 2009



IFITT will also continue its series of Ph.D. workshops immediately prior to the conference. Further details will be available on www.ifitt.org/enter soon.


ENTER 2009 RESEARCH TRACK CHAIRS
Research Track Chair: Wolfram Höpken, eTourism Competence Centre Austria
(wolfram.hoepken@etourism-austria.at)
Co-chair: Ulrike Gretzel, Texas A & M University, USA
Co-chair: Rob Law, Hong Kong Polytechnic University, China