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From the Funeral Futurist Blog
May 18
It seems like Funeral Directors are going “Facebook Crazy” - every day I am receiving friend requests from Funeral Directors and seeing Funeral Homes creating profiles, pages, and groups.
The problem is that I see a ton of mistakes being made - most inadvertently because there is not a lot of direction and guidance available on [...]
April 9
Funeral Home Radio 11:54am
Host Your Own Funeral Home Radio Show through Podcasting
Although this might be pushing the envelope for everyone save the most tech-savvy funeral director, this is a cost effective initiative would allow a funeral home to start its “narrowcasting” marketing campaign. In the past (and into the future), funeral homes have used forms of “broadcast” [...]
March 22
MEDIA RELEASE: NJSFDA Convention and Expo. Robin Heppell addresses Funeral Directors on Reaching Your Community Via
Offering the same quality programming and networking you have come to expect from the New Jersey State Funeral Directors Association (NJSFDA), Robin Heppell has been requested to speak at the NJSFDA Convention and Expo held in Atlantic City, NJ. Heppell [...]
March 19
In my time of the world of preneed, I have observed two types of sales reps:
Pit Bulls
Golden Retrievers
Pit Bulls are reps who work more leads (to the bone) and get more sales. These are usually professional sales people that have come into the funeral industry from other sales positions.
Golden Retrievers though are more nurturing and [...]
March 9
Jake Johnson of the Johnson Consulting Group just told me about a great package of tools and resources that they are giving away to the funeral industry.
Jake said the reason why they are doing this is to make sure funeral firms like yours are equipped with some of the latest tools and information about the [...]
March 5
Death of Preneed? 9:26am
In Victoria, BC for a ten years period from 1996 to 2006, I was the manager and sales person of a large pre-need program.
There are some benefits and some disadvantages from being in a retirement area such as Victoria. There is a high cremation as I have mentioned before and part of the reason Victoria [...]
February 23
MEDIA RELEASE: 127th FDA of Kentucky Annual Convention - Robin Heppell presents: Technology is a Funeral Director’s Friend
Victoria, BC — Funeral Futurist, Robin Heppell has been secured to speak at the 2009 FDA Kentucky Annual Convention in Louisville, KY. The Funeral Futurist will give Funeral Directors insight on how certain technologies increase efficiency allowing cost [...]
February 19
Click on the play button to listen to the sad news of the passing of the Newspaper Obituary
Funeral Futurist, Robin Heppell reports the sad news of the passing of the Newspaper Obituary…
Newspaper Obituary: 1831 - 2010
In the early years the Newspaper Obituary served its community well, disseminating the biographical and funeral service information about its [...]
February 8
For Your Eyes Only! Check out this video that I recorded for you.
It is true, the Internet is the Information Highway - so much information - and maybe some information that your competitors don’t want you to see.
This video is just a quick peak into what tools are out there for you to use [...]
January 30
You’ve heard of John Callaghan, haven’t you?
To refresh your memory, he’s one of the industry’s top speakers on funeral home marketing.
In his new book, “2009 Strategic Marketing Plan for Funeral Service Professionals” he reveals how funeral homes should market in during tough economic times.
Why am I telling you this?
I’m telling you this because I convinced [...]
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