Save UK internet privacy - reject ISPs that use Phorm
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Category:
Common Interest - Beliefs & Causes
Description:
PLEASE READ - Internet privacy as we know it could be at stake here!

Three of the six major internet service providers in the UK - BT, Virgin Media and Carphone Warehouse's 'Talk Talk' - signed a deal to allow a company called Phorm to collect what they claim to be 'anonymous' data about people's browsing habits in order to display more 'relevant' advertising on web pages they visit. Phorm offers this under the guise of something called 'Webwise', a service that also claims to offer protection... (read more)
Privacy Type:
Open: All content is public.

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Save UK internet privacy - reject ISPs that use Phorm

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Name:
Save UK internet privacy - reject ISPs that use Phorm
Category:
Common Interest - Beliefs & Causes
Description:
PLEASE READ - Internet privacy as we know it could be at stake here!

Three of the six major internet service providers in the UK - BT, Virgin Media and Carphone Warehouse's 'Talk Talk' - signed a deal to allow a company called Phorm to collect what they claim to be 'anonymous' data about people's browsing habits in order to display more 'relevant' advertising on web pages they visit. Phorm offers this under the guise of something called 'Webwise', a service that also claims to offer protection... (read more)
Privacy Type:
Open: All content is public.

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http://www.badphorm.co.uk
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Privacy Headquarters
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Privateer, SC

Recent News
 

News:
Sign the NEW open Downing Street Petition
http://petitions.number10.gov.uk/dataprofiling/

02-11-09: Brussels criticises UK (the BBC reports, a few days late) http://news.bbc.co.uk/1/hi/technology/8337685.stm

02-11-09: Out-Law on the latest EU action (Out-Law is owned by one of BT's legal advisors, Pinsent Masons) http://www.out-law.com/page-10487

And more on the Tech & Law Blog... http://blog.tech-and-law.com/2009/11/commission-vs-uk-electronic-privacy.html

02-11-09: An amusing tale of Mike Galvin (BT Managing Director-21C Customer Experience & Technology Strategy) is discussed on NoDPI forum... Mike is busy this week displaying the two faces he has developed, to go with his brass neck (and sharp finger!)... https://nodpi.org/forum/index.php/topic,2176.0.html

30-10-09: Lots of coverage following the EU decision to progress to the next stage of action against the UK for failing to do anything about Phorm and BT allegedly because our laws in this country are not sufficient...

Reuters News Agency, "UK data protection laws inadequate - EU":
http://uk.reuters.com/article/idUKTRE59S43J20091029

EU Press Release: http://europa.eu/rapid/pressReleasesAction.do?reference=IP/09/1626&format=HTML&aged=0&language=EN&guiLanguage=en

Blog coverage:
- https://nodpi.org/2009/10/29/eu-commission-move-to-second-phase-of-infringement-proceedings-over-phorm/

- http://blog.planetjamie.co.uk/blog/?p=1069

- http://www.openrightsgroup.org/newsblog/2009/eu-commission-move-to-second-phase-of-infringement-proceedings-over-phorm

The Register, "UK gets final warning":
http://www.theregister.co.uk/2009/10/29/eu_phorm/

The Guardian, "UK government gets a final warning on claims that its laws don't protect Britons from ad targeting companies such as Phorm":
http://www.guardian.co.uk/media/pda/2009/oct/30/digital-media-phorm

PC Pro,"EU threatens Government over Phorm trials":
http://www.pcpro.co.uk/news/352939/eu-threatens-government-over-phorm-trials

ZD Net:
http://news.zdnet.co.uk/security/0,1000000189,39846695,00.htm

ISP Review, "Europe Steps Up UK Legal Action":
http://www.ispreview.co.uk/story/2009/10/29/europe-steps-up-uk-legal-action-over-phorm-and-online-privacy.html

More...
http://www.research-live.com/news/legal/ec-ramps-up-legal-action-over-secret-phorm-trials/4001288.article

23-10-09: Interesting usage of the new Google Sidewiki tool on Phorm related web sites... If you have a Google account, you can vote comments up or down too :)

Try this one, from a user called "Qook Smartweb" >
http://www.google.com/profiles/QookSmartweb?hl=en-GB#sidewiki

And this Sidewiki for Phorm >
http://preview.tinyurl.com/ykbtfft

Or this Sidewiki for BT main site >
http://preview.tinyurl.com/ylpm5rj

And this special one, a Sidewiki for BT Webwise >
http://preview.tinyurl.com/ylfjbwl

17-10-09: A BT researcher says, "Phorm was a dreadful mistake," but criticises a BT customer who he says is "a bit ridiculous and in some ways very naive". On the BT forum in the General Discussion section. It's a post that started as a good customer engagement in the testing of a new "Widget" but testing showed BT hasn't learned much from the dreadful Webwise mistakes... https://www.beta.bt.com/bta/forums/thread.jspa?threadID=13668&tstart=0

15-10-09: APComms, an independent group of MPs and Lords, from all political parties, has published their report "Can we keep our hands off the net?" and it's very encouraging (unless you are Phorm or BT, or another underhand advertising or ISP company that does not want to do the right thing)... In its 46 pages there is one very important point made, and it is a wake up call to the IAB which Phorm and others shouted about:
"We do not believe that it is at all appropriate to consider the deployment of any type of behavioural advertising system without explicit, informed, “opt-in” by everyone whose data is to be processed, and whose behaviour is to be monitored and whose interests are to be deduced. We do not believe that “opt-out”, however commercially convenient, is the way that these systems should be run. To that extent, the Good Practice Principles promoted by the Internet Advertising Bureau [IAB] are insufficient to protect people." An excellent start. Draft legislation proposals to follow, that will actually be enforced perhaps?

It doesn't change the fact that the CPS should be able to give the nod to a prosecution of BT and others but has not done so yet, after a whole year of having evidence in front of them and laws already in place...

APComms report: http://www.apcomms.org.uk/uploads/apComms_Final_Report.pdf

15-10-09: More good news... The Office Of Fair Trading (OFT) has, after an initial announcement in August, decided to examine use of data in online selling. The OFT said their work will "cover behavioural advertising and customised pricing, where prices are individually tailored using information collected about a consumer's internet use", more at these links >
1) Telegraph report http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/digital-media/6338759/OFT-to-examine-online-use-of-personal-data.html
2) OFT Advertising and Pricing market study details (including how you can contribute)
http://www.oft.gov.uk/advice_and_resources/resource_base/market-studies/current/advertising-pricing

14-10-09: Phorm is working to get their system running in another country... Brazil perhaps? Portuguese Channel Analyst at Phorm on LinkedIn (who seems to need two jobs at one time to pay the rent?) > http://www.linkedin.com/pub/jose-carvalho/5/aa3/88a

11-10-2009: Did the Government know? What did they know? Why is it secret? Excellent summary here... http://www.madslug.co.uk/phormgov.html

11-10-2009: The Phorm 'Execeutive Team' page has been deleted (http://www.phorm.com/about_us/executive_team/index.html), along with pages dedicated to each executive director (Kent Ertugrul, Daniel Park, Nan Richards, Andrew Croxson, Sarah Simon, Sharon O'Leary, Brooks Dobbs, Mike Moore, Nick Barnett, Marc Burgess, Chris Hogan, Anton Roslov, Marc Rothschild, Robert Bridge, David Burrows, Sandra Hodgson, Wayne Knight, Alex Laity, Nicole Lesko, Josh Smith, Paul Smith, Alistair Wildman.

One of the deleted directors is a 'Chris Hogan' who has a LinkedIn profile. Google's cache of his profile shows his 'Current' role as "Advertising and Brand Partnerships at Phorm" (as at 24th September 2009). However Chris has recently edited the page, removing ALL Phorm references. It's as if any connection with Phorm is something to consign to the bin and pretend it never happened. Chris now has a role "Advertising and Brand Partnerships at ." People have tried to find this company called "." but a search of Company House records and Google have both returned nothing.

Phorm to change their name (again) perhaps? The once tarnished 121Media became Phorm. What will their new name be? Will it allow them to lose their past? Their behaviour is on record, it is stored on discs, and it has not yet been fully examined and challenged legally. What's in a name? They still have 'phorm'.

Today the tools on the web mean We can all see the entire internet, past and present. It's something we learned to use because of Phorm. The public at large accepts advertising; what they don't like the idea of being tracked and, to use the new buzz word, 'personalisation' of the internet they use. They find it spooky, invasive and unpleasant. More importantly, people know it is not being done in their interest.
Phorm must be stopped, we've said that all along... but Phorm is just a name that might be consigned to a bin. It's what they do that needs to be morally guided and legally bound to certain minimum, enforced standards.

More >
The story as it unfolded... https://nodpi.org/forum/index.php/topic,2111.0.html
Chris Hogan who works at "." (as at 11/10/2009)... http://www.linkedin.com/pub/chris-hogan/0/11a/b43
And where Chris was seemingly pround to work until he moved to "." http://preview.tinyurl.com/yh5pp8v (Google cache will vanish soon)

30-09-09: Why are BT providing "DNS for Phorm"...? If, as they claim, there really is "no contract with Phorm"? (correct as at 30-09-09)
http://www.robtex.com/dns/webwise.bt.com.html#domain

30-09-09: BT has deleted most of their Webwise pages from the company website, leaving just a few now live. There is still the issue regarding the claim from the head of BT Retail at the AGM this year when he said, "There is no contract with Phorm" and the claim of the Phorm CEO who said recently, "We have a commercial agreement with BT". So they're not out of the water yet, are they?

26-09-09: As BT attempts to tidy up the mess of Webwise pages on their internet site this weekend, let us remember what Webwise is and what BT says Adware is...

From a BT page (here: http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_faqid=9188&p_sid=JLaejUIj&p_lva=&cat_lvl1=347&cat_lvl2=482&cat_lvl3=483&cat_lvl4=485&p_cv=4.485&p_cats=347%2C482%2C483%2C485)

BT says... "Spyware and adware are small programs that install themselves on your computer. They track your surfing habits and collect personal data that's then sent back to their creators. They can run behind the scenes on your computer, and you might not even know that they're there."

BT explains that Webwise... "simply analyses web-pages that you visit and terms you search for" - you don't need to install anything because it runs completely transparently at BT. So transparently of course that most people who were in the original trials didn't even know BT were snooping on their internet use! The BT Webwise pages they will be trying to clean up include this one on privacy, where they explain that they use a totally unique and random number (specific to you as an individual, only to you and identifying you amongst all other customers... why did they ever think that could make Webwise acceptable!) http://www.bt.com/static/i/btretail/webwise/your-privacy.html

25-09-09: One we missed this week... How has Phorm performed financially for the first half of this year? They're burning through £1.1m per month now. > http://www.phorm.com/assets/reports/Interim_results_statement-21-09-2009.pdf

24-09-09: You may have heard of Lady Vadera of the UK government? She answered a lot of letters about Phorm when MPs passed them over to her. She defended the governments inaction strongly and many people would say she is "in it up to the neck" in the Phorm affair... Well she's leaving her job and going to work in South Korea (coincidentally, where Phorm are supposedly implementing Webwise as "QookSmartWeb"!) > http://www.guardian.co.uk/politics/2009/sep/24/lady-vadera-to-quit-for-g20

24-09-09: Interesting questions are being raised about BT man Gavin Patterson's claim at the BT AGM this year that "[BT has] no contract with Phorm" (he told a shareholder that) and yet, on the new Phorm website it says, "Phorm continues to hold a commercial agreement with BT"

24-09-09: BT Chairman, Sir Michael Rake, is in favour of privacy and is said to be "sick" of privacy violations and surveillance. How comforting this is for BT customers... Will we soon hear the "S" word, an actual apology, for BT's behaviour? Will they admit is was wrong, even if they don't want to admit it was illegal? Will a director publicly accept that the Phorm/Webwise project is not just suspended because of lack of resources but has been cancelled and will never be repeated? Will BT finally get rid of their brand damaging Webiwse pages?

BT's Sir Michael is hopeful for a company revival... http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/6208882/Holding-the-line-at-BT.html

If you work at BT, remember what your CEO said, speak up if you are worried about something in your company > http://www.btplc.com/TheWayWeWork/

24-09-09: The TWO live BT Webwise sites with confusing differences have been picked up by The Guardian... Charles Arthur reports how the Phorm "adware company is getting low on directors, and possibly cash", also on the sad closing down of the StopPhoulPlay website, the departure of their IT and their Comms Directors > http://www.guardian.co.uk/technology/blog/2009/sep/20/phorm-website-results-preview-directors-leave

BT customers will be aware of the trials of Phorm's Webwise system without their permission being sought to have their every internet action snooped on. It won't be a comfort to read on the live Webwise pages that even now BT Webwise is "free for BT Total Broadband customers and you don't have to download or install any software for it to work" (no, they'll just run it if they want to, because the police won't do anything, the government won't do anything and the ICO won't do anything...)

24-09-09: BT has deleted a web blog from a staff member which tackled the subject of dealing with negative criticism of companies. It was excellent, but can only be found in archives now, such as this one here >
http://web.archive.org/web/20070828062621/http://blog.btbroadbandoffice.com/archive/business-blogging/dealing-with-negative-comments.php

19-09-09: Stratis Scleparis, Ex BT chief technical officer, has quit Phorm. You might recall, he was at BT when they did the secret trials of Phorm's Webwise system on their customers. He is said to have resigned. It's not known where he plans to work next. http://www.theregister.co.uk/2009/09/18/scleparis_phorm_quits/

19-09-09: Oddly, it appears that there are TWO BT Webwise sites...

1) First there is the current easily accessed Webwise site, containing limited information that BT want to share with customers > http://www2.bt.com/static/i/btretail/webwise/

2) But, BT have not actually deleted the original Webwise site. It's not easily accessed from any BT pages, perhaps they meant to deletete the contents, but you can find it here (until someone at BT hears that it is still available and sorts it out!) > http://www.bt.com/static/i/btretail/webwise/

17-09-09: Not only are there some strange goings on at the BT Webwise pages, but it seems like Phorm are busy making major changes to their websites...

The Open Internet Exchange (www.oix.com) is a dead website tonight.

Phorm's amazing "Truth" website which invited readers to judge facts for themselves has been scrapped! This is the ridiculous www.stopphoulplay.com which was shown to contain lies and untruths in it's first 24 hours of existence. Patrick Robertson was hired by Phorm and said to be a supporter of the laughable PR effort. And he has an interesting career... http://www.theregister.co.uk/2009/04/30/phorm_patrick_robertson/
www.StopPhoulPlay.com now redirects to a Phorm webpage titled Technology FAQs which contains the usual carefully worded answers that have to be read and considered carefully to see what they really mean.

Looking at the Phorm main website, it has changed substantially today. More info here > https://nodpi.org/forum/index.php/topic,1465.msg22577.html#msg22577
One thing to take away from the re-write is this... BT and Virgin Media are still interested in Phorm and how they can help them make money out of snooping on their customers to know their interests.

17-09-09: Are they really this stupid at BT? This was found over on the NoDPI.org forum. Try this link...
http://www.bt.com/static/i/btretail/webwise/status-on.html
At 10pm today clicking on the link above results in seeing a "Webwise is ON" message in your browser. Then try this link...
http://www.bt.com/static/i/btretail/webwise/webwise-off.html
At 10pm today this results in seeing a webpage which confirms BT Webwise is on and offers the opportunity to switch it off. Is it a mistake? Or have they got Webwise running again?

If they are so sure at BT that they won't run the snooping system again, why don't they delete all their web pages about webswise?

09-09-09: What's Kent Ertugrul's Phorm team up to next? Here's the new Phorm Patent Application posted 13th August 2009... Watch out for your mobile provider or ISP using this in the future: "A method of providing targeted content includes obtaining behavioral information from client devices or client device users ... causing content (e.g., advertising) to be selected and delivered to a client device based on behavioral information... Information derived from the network activities is collected and rules are applied to the information to **identify a user** to receive the targeted content. The targeted content is thereupon provided to a client device associated with the **identified user**" (is it their "Webwise Discover" con?)

The patent > http://v3.espacenet.com/publicationDetails/biblio?CC=US&NR=2009204706A1&KC=A1&FT=D&date=20090813&DB=EPODOC&locale=en_gb

08-09-09: Couple of news items worthy of mention recently... Firstly, Phorm's claims that they were running a trial in South Korea seem to be questionable because for some reason they have removed all references to Korea Telecom (KT) and "QookSmartWeb" from Phorm's Korean website. You'll recall this was a product which was the wrapper for Phorm's Webwise/DPI system running in KT, the main ISP for South Koreans. Evidence here > http://www.changedetection.com/log/kr/phorm/faq_log.html

And in other related news, we can only hope that the UK Gov has the common sense to do as the US legislators appear to be doing... Because Phorm is not the only unscrupulous group of people wanting to provide the tools to snoop on people for profit > http://www.computerweekly.com/Articles/2009/09/08/237604/congress-drafts-law-to-prevent-web-profiling.htm

08-09-09: Tell the Office Of Fair Trading what you think... They are considering the scope of an investigation into advertising online. This might be a good time to get out your writing paper!

http://www.oft.gov.uk/advice_and_resources/resource_base/market-studies/current/advertising-pricing/

Send your views on the proposed scope of the study to:

Advertising and Pricing Market Study
Office of Fair Trading
Floor 2C, Fleetbank House
2-6 Salisbury Square
London EC4Y 8JX

Emails can be sent also... advertisingandpricing@oft.gsi.gov.uk

You might ask they consider why consumers have to take such evasive Opt Out actions? Ask why BT were able to trial a system without asking customers and they have not been prosecuted for it. Ask why web site owners have to Opt Out of their website content being used by advertisers to generate profit using the creative, copyrighted work of others. And ask why we cannot all have point to point communication that is secure without advertisers or their agents snooping on it (we should not be forced to consider encryption for everyone)

26-07-09: Interesting summary of the situation regarding BT, Phorm (121Media) and what appears to be a complete lack of adherance to the law...
- 121Media were not registered under the Data Protection Act during the trials in 2006 (and 2007)
- In 2006 BT allowed 121Media to conduct processing of personal data, without a contract evidenced in writing
- The processing was conducted without the knowledge or consent of the data subjects (BT's customers and the websites they were visiting)
More on that here... https://nodpi.org/forum/index.php/topic,1806.msg20926.html

26-07-09: BT has deleted two important pages from their Webwise content, the ones that report if Webwise is on or off. Yet, they STILL actually provide Phorm with a link from the main BT site to the Webwise site (webwise.bt.com) which is actually not on BT's servers at all, it's on Phorm's computers. Why don't they just delete it all? If you are a BT customer, ask them!

For reference here's where those 2 deleted web pages were...
1) http://www2.bt.com/static/i/btretail/webwise/webwise-on.html
2) http://www2.bt.com/static/i/btretail/webwise/webwise-off.html

24-07-09: BT has come under some pressure this week, from individuals and online writers. It's been noted that they still have BT Webwise pages on the internet which until today still announced the third (1st legal?) webwise trial. Not only that, but BT Webwise pages still named Virgin and TalkTalk as Phorm partners. Today BT finally acted to fix some of the issues, and the following links no longer work (read the last words to see what the linked pages were about)

http://www2.bt.com/ static/i/btretail/webwise/your-privacy.html
http://www2.bt.com/ static/i/btretail/webwise/how-it-works.html
http://www2.bt.com/ static/i/btretail/webwise/bt-webwise-trial.html
http://www2.bt.com/ static/i/btretail/webwise/help.html

Well done BT!!! Now you just need to remove the rest of the website... then apologise for your bad behaviour and we can all give you a round of applause!.

24-07-09: "Poor Phorm"... A shareholder, a friend of Phorm, a Phorm employee writes? Who knows... You can comment on the story (and I will when I get time!)
http://dazzleships.typepad.com/dazzle_ships/2009/07/poor-phorm.html

21-07-09: Phorm appears to have removed all references to their "ISP Partners", not just on their English language website, but also on their Korean site (even KT "Korea Telecom" seems not to be mentioned)

To borrow the words of a BT Customer:

"We are able to claim, with verification, that
Phorm have no ISP partners publicly named any more... no web publishers publicly named anywhere... NOT to have government approval, rather they have been banned from gov.uk websites, and two government departments have recently denied recent Phorm claims about compliance. Phorm do not even appear to have Korea Telecom named on their website and no advertisers publicly committed to the OIX. Phorm have been banned from Wikipedia, Amazon, and most recently, Nationwide websites."

21-07-09: Nationwide opt out of Phorm Webwise snooping system... Yet Halifax HBOS and HSBC say nothing about it yet? Are you with Halifax or HSBC - perhaps they need to hear from you!

'‘We have had discussions with our online advertising agency on Phorm and as a result of this review we have decided to contact Phorm and ask them not to scan the Nationwide website'

This Money... http://blogs.thisismoney.co.uk/this_is_money_blog/2009/07/nationwide-says-no-thanks-to-controversial-phorm-scanning.html

The Telegraph reports on the Nationwide decision... http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/5879187/Nationwide-is-latest-to-abandon-Phorm.html

17-07-09: Self regulation for advertising is adequate apparently... http://www.zerostrategy.com/industry-news-and-developments/1052123-self-regulation-is-adequate-for-uk-advertising-industry/

17-07-09: Is Phorm "Flogging A Dead Horse"? http://community.brandrepublic.com/blogs/revolutionmediablog/archive/2009/07/17/flogging-a-dead-horse.aspx

17-07-09: Personal Computer World - "Phorm shows its sensitive side" http://www.pcw.co.uk/information-world-review/analysis/2245907/phorm-shows-sensitive-side

17-07-09: ISPreview - "UPDATE Phorm Stills Expects New UK Broadband ISP Partnerships" http://www.ispreview.co.uk/story/2009/07/13/phorm-stills-expects-new-uk-broadband-isp-partnerships-in-2009.html

17-07-09: BT Discontinues Phorm Behavioral Web Tracking http://www.convergedigest.com/Bandwidth/newnetworksarticle.asp?ID=27918&ctgy=

17-07-09: New Scientist - "Innovation: When advertising meets surveillance" http://www.newscientist.com/article/dn17424-innovation-when-advertising-meets-surveillance.html?DCMP=OTC-rss&nsref=tech

17-07-09: Which? Consumer Mag - "TalkTalk follows BT, distances itself from Phorm" http://www.which.co.uk/news/2009/07/talktalk-hangs-up-on-phorm-agreement-179873.jsp

17-07-09: PC Pro - "Trials were bad Phorm" http://www.pcpro.co.uk/realworld/256513/trials-were-bad-phorm.html

14-07-09: "Can we keep our hands off the net?"
The oral evidence given to the All Party Parliamentary Communications Group (apComms) can now be reviewed here: http://www.apcomms.org.uk/category/Activities/

13-07-09: BT continue to be under scrutiny. Their man Mike Galvin attended the recent ApComms parliamentary sessions and apparently lost his cool... http://blog.planetjamie.co.uk/blog/?p=915

We don't believe that BT "kept the ICO informed every step of the way" but let's double check his story... http://www.whatdotheyknow.com/request/mike_galvin_bt_informed_ico_ever

And let's give Mike Galvin an opportunity to correct any confusion he felt in the heat of the moment. He might issue a "clarificatory" reply to the letter he is to receive...
https://nodpi.org/forum/index.php/topic,1722.msg20266.html#msg20266

11-07-09: UK Gov responds to EU challenge http://uk.news.yahoo.com/16/20090710/ttc-government-replies-to-eu-legal-chall-6315470.html

11-07-09: Adam Liversage was BT's Chief PR guru in 2008/9 and worked har to try and limit the damage to BT which their relationship with Phorm and their attitude to customers was causing. What has he had to say this week? He has Twitter'd this week...

"A year of the most intensive, personal-reputation-destroying PR trench warfare all comes to nothing at the end of the day. Phantastic..." https://twitter.com/AdamLiversage/status/2495860515

How we learned Adam had left BT: http://www.beta.bt.com/bta/forums/message.jspa?messageID=63882#63882

And what does the man at the head of BT say their employees should do nowadays? "Have the courage to speak up if you are worried that any activities conflict with our way of working." Ian Livingston, CEO BT Group plc http://www.btplc.com/TheWayWeWork/

Sorry about the battle Adam, we had ethics on our side, you didn't stand a chance, despite BT's and Phorm's cash for marketing. At least you are out of there now eh?

BBC: Sir Tim Berners Lee on "Web Snooping" > http://news.bbc.co.uk/1/hi/technology/8144713.stm

Phorm being dropped faster than a whore's drawers...
http://www.daniweb.com/blogs/entry4506.html

10-07-09: How it went down - The Register says "sources report continual internal debate over the legal status of the technology, contrary to public statements" (Three page story) http://www.theregister.co.uk/2009/07/10/phorm/

08-07-09: So BT have not said they won't use Phorm, now Virgin Media does NOT rule out using Phorm technology in the future (If you are with VM, tell them what you think of this) > http://online.wsj.com/article/BT-CO-20090708-708121.html

Phorm issues another "panic statement" today, calling it "Clarificatory" (is that an American word for clarification? Phorm is a US company, it's probably a "George Bushism") http://www.phorm.com/reports/Operational_update_8-July-09.pdf

08-07-09: Talk Talk news picked up by the BBC... http://news.bbc.co.uk/1/hi/technology/8140368.stm

and more on the story here...
http://yro.slashdot.org/story/09/07/07/223251/BT-Drops-Phorm-Citing-More-Pressing-Priorities?from=rss

Beginning of the end? http://www.clickz.com/3634329

PC Advisor...
http://www.pcadvisor.co.uk/news/index.cfm?RSS&NewsID=118799

Which? Consumer Group... http://www.which.co.uk/news/2009/07/talktalk-hangs-up-on-phorm-agreement-179873.jsp?src=rss156452

07-07-09: Carphone Warehouse announces that Talk Talk "were only going to do it if BT did it and if the whole industry was doing it." They say today, "We were not interested enough to do it on our own." http://www.research-live.com/news/technology/now-carphone-warehouse-shuts-door-on-phorm/4000415.article

06-07-09: Whilst observers of Phorm Inc's business performance see further problems ahead for the company, why is it that BT have not 100% ruled it out?

Phorm's share price took a dive today but until ISPs rule it right out there's still a problem. Until the EU takes action against the UK for failing to implement laws to stop interception of communication there is an issue to be addressed... reaction to today's news:

BBC: "Shares in the online ad firm Phorm have fallen by more than 40% after BT said it had no immediate plans to use the service that tracks online behaviour" http://news.bbc.co.uk/1/hi/technology/8135850.stm

Remember what Phorm said in February? "BT system 'most definitely' online by end of 2009" http://www.theregister.co.uk/2009/02/10/bt_phorm_timing/

And now El Reg reports "BT Abandons Phorm" http://www.theregister.co.uk/2009/07/06/bt_phorm/

PC Pro: Why BT might have finished off Phorm
http://www.pcpro.co.uk/blogs/2009/07/06/why-bt-might-have-finished-off-phorm/

Followers of the Phorm saga will recall the repeated assurances from them that Webwise would be rolled out this year... The Wall Street Journal reports on the share price tumbling down after BT's announcement
http://online.wsj.com/article/BT-CO-20090706-703311.html

BT Dumps Phorm, But ISPs Have No Plans to Dump Ads...
http://gigaom.com/2009/07/06/bt-dumps-phorm-but-isps-have-no-plans-to-dump-ads/

BT's news comes as the All Party Parliamentary Communications Group are due to begin an investigation of internet privacy (APComms is comprised of MPs and Peers. Submissions have been made by interested parties, including individual members of the public)
http://www.apcomms.org.uk/

If you did not already write to your MP about this issue, why not do it now? Tell them what you think.

06-07-09: At last... BT says they have dropped Phorm..., "we don't have immediate plans to deploy Webwise today" BUT they will "monitor Phorm's progress …before finalising [their] plans." http://www.guardian.co.uk/business/2009/jul/06/btgroup-privacy-and-the-net

22-06-09: In completely unrelated news, the company mentioned below who wrote about how good Phorm is as an investment opportunity has been fined £225,000 by the London Stock Exchange...
http://www.reuters.com/article/rbssIndustryMaterialsUtilitiesNews/idUSLM68418220090622

20-06-09: Interesting attempts at foot this week trying to ramp up the price of Phorm shares "behind the scenes"... UK broker Astaire Securities wrote a brief (a "Buy" note in the trade) to stock investors. The note is now public thanks to what appears to be a broker with a conscience...
http://wikileaks.org/wiki/UK_firm_Astaire_Securities_pushes_Phorm-Webwise%2C_15_Jun_2009

It was written by Michael Armitage, Head of Equities at Astaire Securities. A man of the same name also wrote a "buy note" in April 2008 promoting Phorm shares when it was predicted that Phorm would be up and running in 2008, and they would achieve $3.4m revenue. They achieved nil. Now Mr Armitage is saying Phorm will achieve $59.6m in sales for 2009. There are some statements in his note which some people would say are misleading. I don't give financial advice. Do your own research.

18-06-09: Phorm financial results are out, shares fell 6%... and they've spent a lot of money... "Phorm incinerates $50m in 12 months" says the Register http://www.theregister.co.uk/2009/06/18/phorm_results/

18-06-09: Phorm financial results are out, shares fell 6%... and they've spent a lot of money... "Phorm incinerates $50m in 12 months" says the Register http://www.theregister.co.uk/2009/06/18/phorm_results/

The FT reports on Phorm cutting back on their expenses, unfortunately giving the US company at least 20 months left to live... http://www.ft.com/cms/s/0/f2e277f6-5c2a-11de-aea3-00144feabdc0.html?nclick_check=1

1. Phorm's own financial statement is here > http://www.phorm.com/reports/2008_Financial_Statements.pdf

2. Phorm claims on page 8 that the UK Gov has confirmed that "Phorm's system is capable of being operated in a lawful, appropriate and transparent fashion" - has it said that? Let's ask... http://www.whatdotheyknow.com/request/berr_endorsement_in_phorm_annual

3. Excellent blog "Planet Jamie" says it all...> http://blog.planetjamie.co.uk/blog/?p=855

4. "It's time to forget behavioural targeting, says Yomego MD"... "EU laws will almost certainly put an end to this form of marketing"... "Phorm’s secret trial with BT, now being looked out by the European Union"...> http://www.realwire.com/release_detail.asp?ReleaseID=12772

5. Guardian: "Who says the dot com days ever eneded?" Phorm burning through £1.1m a month > http://www.guardian.co.uk/media/pda/2009/jun/18/phorm-advertising

6. "Controversial British company Phorm used to be named 121Media and has a history with rootkits and spyware. So it wasn't particularly surprising when privacy advocates began opposing the the company's efforts to push behavioral advertising systems in the UK that were dressed up as anti-phishing solutions" > http://www.dslreports.com/shownews/Phorm-Fighting-Tightening-Balance-Sheet-AND-Critics-103010?nocomment=1

7. Vnunet says: "Behavioural advertising firm Phorm expects to lose an average of £1.1m a month until ISPs start deploying its Webwise technology. Phorm lost £30.4m in 2008, and £20m the previous year." >

18-06-09: Vnunet Video Part 2 released on the web > http://www.vnunet.com/vnunet/video/2244446/phorm-discusses-webwise

18-06-09: Websites are wise to Webwise... Searching for webpages with the following texts finds that since Webwise was tested live on the net by BT, more and more webmasters are adding clauses to their conditions of use.,..

"NO CONSENT IS GIVEN FOR INTERCEPTION" = 12,200+ pages!

http://www.google.co.uk/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-GB%3Aofficial&hs=U2q&q=%22NO+CONSENT+IS+GIVEN+FOR+INTERCEPTION%22&btnG=Search&meta=

The contents of this site, and communications between this site and its users, are protected by database right, copyright" gives 25,200 entries, and if you refine it with "phorm" that search produces 23,800 entries!! No wonder Phorm is losing a lot of money. People don't like it, it's just not wanted.

17-06-09: UK Gov has responded (Home Office) to the EU who are taking action against the UK for failing to implement and uphold laws to protect privacy of communication (BT trials of Phorm on customers in 2006 & 2007).

Expect not to see that response and to hear that the Gov will not release it under the Freedom Of Information Act...
Hardly in line with Gordon Brown's views "I'll consider anything that makes the political elite accountable to citizens" is it? Do you think it should be made public? Can anyone understand why it should not? Ask your MP to get you a copy, and let us know if you do succeed! http://www.independent.co.uk/news/uk/politics/campaign-for-democracy-brown-vs-cameron-vs-clegg-1691210.html

Meanwhile, the Open Rights Group publishes response to "Digital Britain" report http://www.openrightsgroup.org/2009/06/digital-britain-closing-down-the-open-internet/

17-06-09: Virgin Media tells to a customer that they are not going to use Webwise from Phorm; then they say it was a mistake... Last year their CEO said something similar, then they clarified that too! http://www.pcpro.co.uk/news/256633/virgin-tells-customer-weve-dropped-phorm.html

14-06-09: Phorm chief executive, Kent Ertugrul, and senior vice present of technology, Marc Burgess, sit down with Rosalie Marshall of vnunet.com to discuss Webwise Discover. For the first time they announce a "Network Opt In/Out" for Webwise and they claim it has been available for "some um... err.. time" (nothing at all to do with pressure since the trials, to make it legal and acceptable!)
NB: This change does not overcome the interception of communication "to ask the opt in/out question" nor does it address website opt in or copyright issues.
Video: http://www.vnunet.com/vnunet/video/2244091/phorm-executives-discuss

13-06-09: Phorm update newsletter trumpets their new Webwise Discover product (does not exist yet?) Discover something new about Phorm for yourself... http://www.phorm.com/newsletter/02/

13-06-09: Digital Britain - report delayed... http://community.zdnet.co.uk/blog/0,1000000567,10012943o-2000331828b,00.htm

Opn Rights Group: "where will Digital Britain be going?"
http://www.openrightsgroup.org/2009/06/lord-carter-to-quit-where-will-digital-britain-be-going/

12-06-09: Lord Carter to step down.. http://news.bbc.co.uk/1/hi/uk_politics/8097588.stm

12-06-09: A BT customer has posted a reasonable question on their customer forum... but will anyone from BT bother to answer? Or will they lock the discussion down and ignore it? Will they ban the customer for daring to ask about the Phorm/BT Webwise product? http://www.beta.bt.com/bta/forums/thread.jspa?threadID=10832&tstart=0

11-06-09: Brands in legal tangle: should they follow Amazon's lead and opt out of Phorm? http://www.marketingdirectmag.co.uk/news/907369/brands-follow-Amazons-lead-opt-Phorm/

11-06-09: How long can Phorm go on? http://www.guardian.co.uk/technology/2009/jun/11/phorm-internet-advertising

11-06-09: Rupert Neate, Telegraph Journo, still getting his facts wrong! "The UK government ruled it had not breached privacy law." Wrong. The CPS are still considering if there is a case and the police only decided not to prosecute which is not the same as saying it was legal > http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/5497024/Phorm-cash-call-raises-15m-to-bring-Webwise-tracking-technology-to-market.html

11-06-09: The Home Office have met with fellow campaigners against use of Phorm's Deep Packet Inspection technology to deliver targeted adverts. Good to see Phorm are no longer the only people the Home Office are listening to... More here > https://nodpi.org/2009/06/11/nodpi-meets-the-home-office/

11-06-09: Phorm claims getting extra funds this week is "a prudent step to ensure the company remains fully funded through an important stage of its development, particularly as Phorm moves towards deployment in Korea and the UK" on samknows.com > http://www.samknows.com/broadband/news/15m-crunch-time-for-phorm-do-its-predictions-add-up-693.html

10-06-09: Phorm raising more cash - £15million (and the financial accounts for 2008 still not released yet)... meanwhile the reason for this cash? Phorm claims it allows them to continue “discussions with other ISPs both in the UK and internationally.” > http://www.itpro.co.uk/611545/phorm-in-talks-with-other-isps

08-06-09: So Webwsie Discover launched but apparently not being used by anybody? Commentators have asked, "Where is the Privacy Impact Assessment (PIA) report for Webwise Discover?" - According to the Assistant Information Commissioner, a PIA is a "common sense approach to help organisations develop privacy friendly ways of working"... The ICO has updated their PIA advice > http://www.theregister.co.uk/2009/06/08/ico_privacy/

(Members of this group will recall that Phorm was late starting the original PIA for Webwise... Wonder if they have completely forgotten to do it for Webwise Discover!)

08-06-09: Phorm has removed 295 words from their website phorm.com which were from Baroness Miller of Chilthorne Domer on a page for "Endorsers" of Phorm... The Baroness certainly was not endorsing Phorm so it's good to see not much left on that web page now. Indeed, the page used to refer to "the press, ad industry and Parliament" but now it doesn't!

Full details of the changes here: http://www.changedetection.com/log/phorm/news/endorser_quotes_log.html

(Changes tracked by a "Privacy Pirate" on www.NoDPI.org)

04-06-09: Listen to BBC Radio 4's You And Yours interview with Phorm on BBC iPlayer, from 47m 04s
http://www.bbc.co.uk/iplayer/episode/b00kn0kn/You_and_Yours_03_06_2009/

Clickz.com > http://www.clickz.com/3633979

TechWatch > http://www.techwatch.co.uk/2009/06/04/phorm-launches-webwise-discover/
More >
http://www.equimedia.co.uk/index.php?id=98&article=19203072
http://www.infoworld.com/t/business/phorm-fights-back-new-discover-software-219

03-06-09: The anticipated launch of a "Widget" from Phorm has been announced... http://webwise.phorm.com/discover/

(But it still looks like a snooping piece of "Adware", still uses DPI and is still brought to you by the company that distributed adware which Symantec and F-Secure wrote routines to remove... In short it still looks like it would be illegal to run it in Europe. More on that to follow no doubt...)

BBC reaction:
http://www.bbc.co.uk/blogs/technology/2009/06/phorms_phlat_product_launch.html

Tech Radar:
http://www.techradar.com/news/internet/phorm-launches-first-foray-into-targeted-web-605056?src=rss&attr=all

PC Pro:
http://www.pcpro.co.uk/news/254458/phorm-launches-consumer-service-but-where-are-the-isps.html

ZD Net:
http://news.zdnet.co.uk/software/0,1000000121,39659345,00.htm

Join the campaign:
www.NoDPI.org

02-06-09: Rumours are that Phorm is getting ready for a re-launch and announcing a new "product" - a so called "Widget" which people would download on their PC (sounds like Adware? Spyware? maybe it is)

Meantime, MP Patricia Hewitt and Jackie Smith are resigning. Ms Hewitt is a non-exec director at BT, the ISP who trialled Phorm. "Wacky Jackie" is the head of the government department who refused to act against BT for the covert trials of Webwise on customers without their consent - Home Secretary of course. http://news.bbc.co.uk/1/hi/uk_politics/8079205.stm

BT meanwhile are accused of "throttling" the speed of some customer's internet connections if they are using BBC iPlayer (but probably are not throttling customers of BT Vision eh?) BT claim it's something the BBC and other content providers need to consider... er, why? Surely it's a matter for BT and other ISPs to CHARGE for broadband based on usage, not to restrict usage based on what customers use it for and blame the people their customers choose to communicate with? http://news.bbc.co.uk/1/hi/technology/8077839.stm

29-05-09: Shocking news (not) - Downing Street has NO record of a communication to Phorm saying that they or their website managers were "sorry" about allowing a Downing Street petition to go live (the claim Phorm made on launch day of their StopPhoulPlay website before they removed it... Their website that they designed to expose the truth eh?) http://www.whatdotheyknow.com/request/downing_street_petition_website

26-05-09: Following the BBC emails released last week there has been 'lively debate' on a BBC blog dedicated to the subject... Take a look, have a read and add your comments. You might agree with me that Phorm is probably represented by "StarryJennyG" and "PointOfOrder" > http://www.bbc.co.uk/blogs/bbcinternet/2009/05/interesting_stuff_20082105_bbc.html

23-05-09: Dynamite FOI response... The BBC's Richard Cooper says, "From a commercial perspective I can understand why there's value created in having this information, and therefore why ISPs want to do this. From a technical perspective it's evil!"

BBC reveals internal discussions about Phorm and how they clearly desire to block Phorm's interception technology... http://www.whatdotheyknow.com/request/bbc_web_sites_and_phorm_opt_out

Analysis of the above BBC release here >
1. " It is time the people in charge at the BBC stopped worrying about their own self image and started to represent the public who fund their services."
https://nodpi.org/2009/05/22/bbc-on-phorm-foi-response/

2. "Private Emails Reveal BBC Considering Blocking ‘Insidious’ Phorm"
http://www.paidcontent.co.uk/entry/419-bbc-foi-phorm/

3. "Internal Emails Reveal BBC Views Towards Blocking Phorm"
http://www.ispreview.co.uk/story/2009/05/23/internal-emails-reveal-bbc-views-towards-blocking-phorm.html

4. Senior BBC Staff discuss the issues on their Internet Blogs (public comments accepted) at these two blog sites...
Seetha Kumar: http://www.bbc.co.uk/blogs/bbcinternet/2009/05/bbc_online_and_behavioral_targ.html
Nick Reynolds: http://www.bbc.co.uk/blogs/bbcinternet/2009/05/interesting_stuff_20082105_bbc.html

23-05-09: Dowing Street response to petition published (but sadly lacking in terms of a quality response) http://www.number10.gov.uk/Page19318

Investigation call rejected by government >
http://management.silicon.com/government/0,39024677,39433545,00.htm

The Times gets it right - "UK Government Phorm response is a complete waste of webspace" > http://timesonline.typepad.com/technology/2009/05/uk-government-responds-to-phorm-petition.html

British Government Refuses To Investigate Phorm >
http://rinf.com/alt-news/contributions/privacy-british-government-refuses-to-investigate-phorm/5655/

ZDNet - "No 10 Will Not Investigate Phorm"
http://news.zdnet.co.uk/security/0,1000000189,39654384,00.htm

TechWatch reply > http://www.techwatch.co.uk/2009/05/20/government-responds-to-phorm-privacy-laws/

Number 10 Dodges Phorm Investigation Calls > http://www.eweekeurope.co.uk/news/number-10-dodges-phorm-investigation-calls-949

23-05-09: E-commerce lawyer Vanessa Barnett claims that what Phorm does "isn't philosophically different to what Tesco and Amazon are doing" (She must be mad... How does Tesco know what I spend in ASDA? They don't, but Phorm would see ALL internet activity. Silly Vanessa!) Reported in PC Pro > http://www.pcpro.co.uk/news/253152/phorm-no-worse-than-tesco.html
(Vanessa - Right to reply... if you were misquoted, let me know, otherwise we will assume you are misguided or plain clueless)

23-05-09: Phorm announces a consumer product to be launched this year, but more dteails unknown (timing it to announce with their loss making accounts perhaps?)

Will it be bundled software with new laptops/netbooks? Black boxes to plug into your home network? Client software to install on your own PC to do the snooping locally? PeopleOnPage? ContextPlus anyone?

1. http://www.itpro.co.uk/610957/phorm-to-directly-target-consumers

2. http://www.pcpro.co.uk/news/253315/phorm-to-launch-consumer-service.html

23-05-09: A critic compares Phorm's system to industrial espionage > http://www.itpro.co.uk/610933/critic-compares-phorm-to-industrial-espionage

23-05-09: "1 To 1 Media" (not 121media) publishes article on Deep Packet Inspection > http://www.1to1media.com/view.aspx?docid=31588

23-05-09: Whilst NebuAd (like Phorm) closes it's doors (but reappears later with a different name) Justin Griffiths of BT says the company has completed its trial of Phorm's ad-targeting service and expects to deploy it this year > http://www.physorg.com/news162060012.html

11-05-09: What? Campaigners eating muffins with ICO?! Excellent report of a balanced meeting here:

Blog:
https://nodpi.org/2009/05/11/muffins-at-millbank/

Minutes of meeting: http://www.dephormation.org.uk/documents/campaigner_meeting_ICO_May2009.pdf

11-05-09: A reminder of what Phorm has patented (or requested to patent) - yes this is what they want to do and if they managed to do all this... well, it's not very nice really >
http://www.faqs.org/patents/app/20080222283
http://www.faqs.org/patents/app/20080201733
http://www.faqs.org/patents/app/20080201311
http://www.freshpatents.com/Targeted-advertising-system-and-method-dt20060921ptan20060212353.php
http://www.freshpatents.com/Targeted-content-delivery-for-networks-dt20070920ptan20070220010.php
http://v3.espacenet.com/searchResults?locale=en_GB&IN=ERTUGRUL+KENT&compact=false&DB=EPODOC

Send your thoughts about the issue of privacy to the All Party Parliamentary Communications Group (apComms)...
‘Can we keep our hands off the net?’ apComms to investigate the role for Government over Internet traffic. Submissions are invited on 5 questions by 22nd May and evidence sessions will be held in Parliament in June, with the final report expected in the Autumn
http://www.apcomms.org.uk/category/Activities/

04-05-09: Leading online charity YouthNet is one of the first UK charities to opt-out "in order to protect the anonymity of its users." > http://www.youthnet.org/mediaandcampaigns/pressreleases/phormoptout

01-05-09: From Cold War spies to battling web campaigners, profile of Kent Ertugrul > http://www.telegraph.co.uk/finance/5259501/From-Cold-War-spies-to-battling-web-campaigners.html

New Anti-Anti-Phorm website now widely recognised as a PR disaster, headlines include...
"Phorm: Does its stroppy campaign site signal the beginning of the end?"
"Phorm goes off the deep end"
"Phorm boss blogs from a dark, dark place"
"Phiting dirty"
"Foolish Phorm"
"Phorm Starts Foaming At The Mouth Over Its Detractors"
"Bad phorm as company website attacks critics"
"Phorm phights phoul phreedom phighters"
Phorm Phails To Phight Back

Phorm's Stopphoulplay site is a PR disaster > http://blogs.telegraph.co.uk/rupert_neate/blog/2009/05/01/phorms_stopphoulplay_site_is_a_pr_disaster

04-05-09: "If the national law in question isn’t brought in line with EU law, we can refer them to the European Court of Justice,” warned Antonia Mockan, Head of Media at the European Commission > http://www.russiatoday.com/Top_News/2009-05-04/Internet_snooping_lands_UK_in_legal_mire.html?fullstory

01-05-09: A few more mysteries about Phorm... Some odd past nuggets - and present puzzlers - about Phorm's PR offensive need answering > http://www.guardian.co.uk/technology/blog/2009/apr/30/phorm-server-mysteries

01-05-09: "The activities of players like Phorm to use deep packet inspection to target ads has brought the entire concept of DPI into disrepute. That's unfortunate because DPI can actually be a force for good" > http://www.telecomtv.com/comspace_newsDetail.aspx?n=44884&id=e9381817-0593-417a-8639-c4c53e2a2a10#

01-05-09: U.K. Government Accused of Being Too Close to Phorm - See ClickZ > http://www.clickz.com/3633606

30-04-09: Oxford Internet Institute Sets Out the Privacy Threats in 2009 > http://www.nmk.co.uk/article/2009/4/30/exclusive-interview-oxford-internet-institute-sets-out-the-privacy-threats-in-2009

30-04-09: John Lewis praises Phorm? Could this stalwart of a retailer be ready to lower its marketing practices to the gutter where Phorm resides? > http://www.brandrepublic.com/MarketingDirect/News/899131/John-Lewis-digital-marketer-praises-Phorm/

29-04-09: Phorm has been making changes to its new website. Too many chages to list here, but these words have been completely removed:

"The website managers at 10 Downing Street recognised their mistake in allowing a misleading petition to appear on their (Downing Street Petition Website), and have since provided assurances to Phorm that they will not permit this to happen again."

And nothing whatsoever has been put in the place that those words occupied less than 48 hours ago. Was it a complete load of "Weblies"? Maybe removal was prompted by someone's Freedom Of Information Request to the Prime Minister's Office within hours of the launch of the site? http://www.whatdotheyknow.com/request/downing_street_petition_website

28-04-09: Computer Weekly writer Toby Stevens comes to a decision about Phorm... http://www.computerweekly.com/blogs/the-data-trust-blog/2009/04/phiting-dirty.html

28-04-09: El Reg... "Phorm boss blogs from a dark, dark place, "Phorm boss Kent Ertugrul has launched an extraordinary attack on critics of the snooping technology" > http://www.theregister.co.uk/2009/04/28/phorm_blog_oddness/

28-04-09: PC Pro, "Phorm 'edited and approved' Home Office advice" > http://www.pcpro.co.uk/news/251999/phorm-edited-and-approved-home-office-advice.html

28-04-09: Phorm claims the original Downing Street Petition was worded to suggest their system was illegal, and that the Downing Street website managers admit they made a mistake letting it go live... Furthermore they have said it won't happen again...

- Visit this FOI request for more details:
http://www.whatdotheyknow.com/request/downing_street_petition_website

- Visit this link to let the UK Prime Minister (and Phorm) know what you think in a new petition:
http://petitions.number10.gov.uk/dataprofiling/

28-04-09: The Home Office colluded with Phorm? BBC News (see also Hansard link below) > http://news.bbc.co.uk/1/hi/technology/8021661.stm

28-04-09: Phorm, 'hoping to stop Phoul play' - BBC Blog of Darren Waters and very well written it is too, with links to find more information independantly > http://www.bbc.co.uk/blogs/technology/2009/04/phorm_hoping_to_stop_phoul_pla.html

(Update: Darren 'Tweeted' on Twitter later > 'Phorm appears to have abandoned answering reporters' questions and is now directing me to the Stop Phoul Play website for company responses.' - Maybe they did not like his blog... too much truth in it?)

28-04-09: View From Planet Jamie... An excellent summary of events from Feb 08 to today if you are new here. Why not send this to friends and ask them to join this group? Get the facts here > http://blog.planetjamie.co.uk/blog/?p=649

Take a look at Hansard, to see what was said in the House Of Lords last year... "I find it extraordinary—shocking, even—that the Home Office, when drawing up what was legal under RIPA, would consult the very company that may or may not be acting legally. That is beyond any question of “poacher turned gamekeeper"... http://www.publications.parliament.uk/pa/ld200809/ldhansrd/text/90423-0010.htm

28-04-09: In a comical move (I really don't know how else to describe it) Phorm launches a new website "StopPhoulPlay" http://www.stopphoulplay.com/

And Alex (the "Angry Activist"!) of NoDPI responds: https://nodpi.org/2009/04/28/privacy-pirates-and-angry-activists/

"The decision to publish this site feels to me like a sign that Phorm is dying, and this is one of its final throes," in The Guardian > http://www.guardian.co.uk/media/pda/2009/apr/28/phorm-startups

Phorm Goes Off The Deep End...> http://www.dslreports.com/shownews/Phorm-Goes-Off-The-Deep-End-102136

Bad phorm as company attacks web critics...> http://www.bitterwallet.com/bad-phorm-as-company-website-attacks-critics/10681

PC Plus: Phorm phails to phight back...> http://www.pcplus.co.uk/content/blog-phorm-phails-phight-back

"Phorm Screws Up Again"...> http://uk.techcrunch.com/2009/04/28/as-phorm-screws-up-again-feeva-is-in-the-rear-view-mirror/

Open Rights Group: "Phorm and the Home Office"...> http://www.openrightsgroup.org/2009/04/28/phorm-and-the-home-office/

Phorm launches new website...> http://www.ispreview.co.uk/story/2009/04/28/phorm-launches-new-website-to-counter-smear-campaign.html

Phorm responds to claims it's evil... http://www.thespoof.com/news/spoof.cfm?headline=s5i32206

FT on Phorm controversy...> http://blogs.ft.com/techblog/2009/04/phorm-controversy-sparks-up-again/

"Nice concept, Phorm, pity about the execution"...> http://www.nevillehobson.com/2009/04/28/nice-concept-phorm-pity-about-the-execution/

"Phorm 'Edited and Approved' UK Government Advice"...> http://yro.slashdot.org/article.pl?sid=09/04/28/1759254

27-04-09: An attempt to discredit one name in the campaign against Phorm's system of Deep Packet Inspection... Read all about it on the thread here > https://nodpi.org/forum/index.php/topic,1305.0.html

But when all is said and done, the issues are Phorm, Deep Packet Inspection and the ISPs doing it or wanting to, and more than that, how the heck they managed to get it past our authorities and government... For an excellent summary of the issues as they stand today, click here > https://nodpi.org/forum/index.php/topic,1309.0

24-01-09: Government consultation on RIPA 2000 Act reform. They want your input and we need to remind them about the interception by BT with Phorm's Webwise and any future similar systems, done without a warrant and without consumer consent. If all of us write, then they will get a strong message that the law must make what BT and Phorm did an offense that the police can easily deal with. http://www.homeoffice.gov.uk/documents/cons-2009-ripa

Letters by post are better than emails, so send yours... to Tony Cooper, Home Office, 5th Floor Peel Building, 2 Marsham Street, London SW1P 4DF

21-04-09: Phorm denies ISPs are looking to distance themselves from Webwise (but ISPs are not commenting) http://www.paidcontent.co.uk/entry/419-phorm-says-isp-trialists-not-looking-to-defect/

21-04-09: Amazon is one of the top ten sites in the UK. If 50-60% of the top 20 sites decided to 'Opt Out' of Phorm, imagine what might happen... Click the link below and write to the biggest websites to add your voice to the calls for them to Opt Out >
https://nodpi.org/2009/04/22/a-final-push-urgent-action-required/

Meanwhile Virgin Media are thought to be distancing themselves from Phorm and are about to sign a deal with behavioural advertising company Audience Science (who do not use DPI as proposed by Phorm and their Webwise system)

21-04-09: An interesting blog considers that all blogs should opt out of Phorm's Webwise and explains how and why > http://www.thepickards.co.uk/index.php/200904/opting-out-of-phorm-two-easy-steps/

21-04-09: Michael Moore, the new commercial director of Phorm was reported to be "on fine defending form" ... "Enough on privacy and back to business," he said (yeah, cause privacy is not something people should be entitled to expect first Michael?) - Great news though, Moore stressed that "participation is opt in" which is not what Phorm usually say publicly! http://www.rightbrainleftbrainblog.com/2009/04/phorm-is-not-a-threat-uk.html

21-04-09: The Times Online... "Wikipedia latest to reject Phorm 'snooping' technology". What does Phorm Chief Executive Kent Ertugrul says opponents are a "small fringe who have managed to create a lot of noise while willfully misunderstanding the technology and how it works". Wrong Kent. We understand it really well. http://technology.timesonline.co.uk/tol/news/tech_and_web/the_web/article6143577.ece?Submitted=true

20-04-09: Phorm AND 121Media make the top 3 most likely to get up the noses of privacy bods... fanshttp://www.vnunet.com/vnunet/analysis/2240672/top-privacy-beefs

20-04-09: Today Alex Hanff was invited to join Privacy International and accepted, which should be a good thing. PI published a press release: if you search their site for Phorm you get no results (search engine broken?)... but you can find it, if you look really hard down the page, or 14 links down from the top of their right hand navigation menu, under Press Releases, or you can click on my trusty link here (open the TinyURL Preview then open the PI page from there) > http://preview.tinyurl.com/ce3qu8

And we'll be watching Privacy International and hoping that Alex can influence them to do a bit more of what you would expect of them, like actually being critical of the use of "Phorm's" system (by actually using the names Phorm or Webwise) on their website.

18-04-09: One of the largest forums on the internet will ban Phorm's Webwise system from profiling their site's visitors. "Yes, we will request opt-out," says one of the team... http://www.cableforum.co.uk/board/12/33648289-phorm-coming-soon-page-5.html

18-04-09: Norwich based web hoster tells Phorm to stay away from ALL their customers' hosted web sites... And they have a neat "No Phorm" logo... http://www.wow4.ltd.uk/wow4_news_alerts.html
More on that logo here > http://blog.planzero.org/2009/04/no-phorm-logos/

18-04-09: It seems that Phorm told a public lie about the view of legality of their system. They said, "Phorm's technology is fully compliant with UK legislation and relevant EU directives. This has been confirmed by BERR and by the UK regulatory authorities." BERR said yesterday, "BERR has never provided such a statement to Phorm and has never confirmed to the company “that their technology is fully compliant”" - Phorm directors and employees appear to be on a different planet to the rest of us. http://www.whatdotheyknow.com/request/10390/response/24103/attach/html/3/Reply%20to%20I%20cooper%20foi%2009-0529.pdf.html

More here > https://nodpi.org/2009/04/17/phorm-protests-berr-says-we-are-fully-compliant/

17-04-09: Wikipedia and a big list of the other Wikimedia sites have told Phorm not to profile their visitors because they consider it an invasion of privacy... http://techblog.wikimedia.org/2009/04/wikimedia-opting-out-of-phorm/

16-04-09: ISBA, the British advertising body says that concerns over Phorm's DPI technology "can and should be addressed by the UK's successful system of advertising self-regulation"... Phorm is a member of ISBA - could that have influenced this statement? http://www.nma.co.uk/Articles/42236/ISBA+urges+EC+to+quit+legal+action+over+Phorm.html

16-04-09: "...the controversial spyware like program by BT will be blocked out by websites like Amazon, LiveJournal, mySociety and Netmums from scanning their sites." More > http://myadlets.blogspot.com/2009/04/amazoncouk-livejournal-mysociety-and.html

16-04-09: Phorm told ZDNet UK on Wednesday that it was the company's policy to not comment on specific cases of publishers opting out of the tracking system > http://www.zdnetasia.com/news/internet/0,39044908,62053215,00.htm?scid=rss_z_nw

16-04-09: Amazon's Opt Out reported in Retail Week > http://retaillive3.retail-week.com/technology/amazon-opts-out-of-phorm-advertising-system/5001983.article

And in Computer Weekly > http://www.computerweekly.com/Articles/2009/04/16/235668/amazon-blocks-phorm.htm

Open Rights Group responds to the recent news of sights blocking BT's Webwise system > http://www.openrightsgroup.org/2009/04/15/open-rights-group-welcomes-decisions-to-block-phorm/

16-04-09: They are suggesting Amazon only Opted Out because they are scared?? > http://blogs.telegraph.co.uk/rupert_neate/blog/2009/04/16/websites_should_back_phorm_as_it_could_be_the_answer_to_monetising_the_internet

16-04-09: "A Deeper Peeper" > http://www.iksmedia.ru/news/news_otrasli/2628638.html

15-04-09: "I can confirm that we have emailed Webwise requesting we 'opt-out' for all of our domains. Best regards, Brian McBride, Managing Director, Amazon.co.uk" - Well done Amazon. Chris Kelly, Facebook Chief Privacy Officer, we're waiting for your answer (the admin of this group has written to the California address quoted below on 26/3/09... have you written yet?)

More here> http://www.techradar.com/news/internet/amazon-opts-out-of-phorm-advertising-service-592462?src=rss&attr=newsintern

And also in Reuters > "Amazon.com blocks UK-based Phorm from its Web pages" (Will Facebook do the same? Write to them - see address down this page) http://www.reuters.com/article/internetNews/idUSTRE53E5QL20090415

15-04-09: NoDPI and ORG to head off to Brussels? If you feel strongly about the issue of deep packet inspection and Phorm's Webwise/Websmart system, if you can donate to the cause, the facility is on the NoDPI site> https://nodpi.org/2009/04/15/nodpi-is-going-to-brussels/

15-04-09: What exactly is going on... when a Phorm director is an advisor to the government minister responsible for broadband comms in the UK? http://www.theregister.co.uk/2009/04/15/kip_meek_berr/

15-04-09: Dr Richard Clayton writes in the Guardian today > http://www.guardian.co.uk/commentisfree/2009/apr/15/phorm-internet-privacy-european-union

15-04-09: EC takes legal action against UK over Phorm; "UK putting web users' privacy at risk, says European Commission" > http://www.computeractive.co.uk/computeractive/news/2240409/eu-begins-legal-action-against

More here > "EU opens case over privacy and personal data"... http://www.thinkbroadband.com/news/3931-eu-opens-case-over-privacy-and-personal-data.html

14-04-09: An interesting day for anyone who considers Webwise to be wrong...

After much effort from campaigners all around the UK, perhaps the government and enforcing authorities will eventually have to do what they should always have done...

European Commission starts legal action over Phorm >
http://news.bbc.co.uk/1/hi/technology/7998009.stm

Phorms says (in a Reg story, link below)... "Phorm's technology is fully compliant with UK legislation and relevant EU directives. This has been confirmed by BERR and by the UK regulatory authorities and we note that there is no suggestion to the contrary in the Commission's statement today." Of course, BERR actually said it was not up to them to decide if Phorm's system was legal, the ICO said it must be Opt IN and the Home Office said they are not a law court and cannot say if it is legal or not. Not quite that clear if it is legal really, is it Kent!

The Reg - including Phorm statement and "confused" reply from the ICO also... > http://www.theregister.co.uk/2009/04/14/eu_phorm_formal/

20/20 Thinking was paid by Phorm to produce a Privacy Impact Assessment (PIA) report; copy available way down this page. 80/20 is headed by Mr Simon Davies who also has a leading role in Privacy International (PI). Some suggested a conflict of interest, and they could have been right because PI have said nothing about Phorm's use of Deep Packet Inspection to intercept web communication and snoop on people to generate advertising revenue (how could they criticise Google Streetview but ignore Phorm's Webwise DPI system for so long?)...

The privacy firm has dropped its advisory work for Phorm > http://news.bbc.co.uk/1/hi/technology/7997838.stm

Computer Weekly - European Commission sues UK over Phorm > http://www.computerweekly.com/Articles/2009/04/14/235618/european-commission-sues-uk-over-phorm.htm

How will the EU enforce the law? > http://ec.europa.eu/information_society/policy/ecomm/implementation_enforcement/infringement/

The ICO requested Phorm engage with people about its Webwise product. And Phorm said they would too (see quote below on 10-04-09). RobertJ has written a detailed letter with questions for Phorm to respond to, over on the excellent NoDPI forum > https://nodpi.org/forum/index.php/topic,902.msg12223.html#msg12223

10-04-09: A personal invitation to Kent Ertugrul, Phorm CEO... You said on Tuesday that you are struck by the fact there are, "...some people who seem to be quite intent on not understanding how [your] system works." Do please get in touch Kent. I'm actually willing to listen and understand. I have a list of questions for you and I'll certainly listen to your answers.

10-04-09: Interesting concerns in Canada relating to Deep Packet Inspection and Phorm. The Office of The Privacy Commissioner of Canada is debating the issue on line - here's a link to the site and an essay from Dr Richard Clayton, 'Objecting to Phorm' > http://dpi.priv.gc.ca/index.php/essays/objecting-to-phorm/

09-04-09: A user request to the Live Journal website has resulted in them deciding to block Phorm's Webwise > https://secure.grepular.com/blog/index.php/2009/04/08/livejournal-opt-out-of-phorm/

Have you asked Facebook to block Phorm yet? Tell Phorm to Eph Off! See below in 26th and 23rd March news.

08-04-09: Much in the news today of Phorm's 2nd "Town Hall Meeting"...

You can read an account of the meeting here: http://www.inphormationdesk.org/Phorm_Town_Hall_2009.pdf

Phorm moves beyond privacy - except when slating rivals... in The Register > http://www.theregister.co.uk/2009/04/08/phorm_town_hall/

"There was a certain weariness about Kent Ertugrul, the chief executive of Phorm, as he took questions," says the FT (whilst correctly noting there is a big difference between Google and Cookies and Phorm and snooping with DPI equipment) > http://blogs.ft.com/techblog/2009/04/no-storm-at-second-phorm-town-hall/

Reuters - The Phuss Over Phorm > http://blogs.reuters.com/uknews/2009/04/08/the-phuss-over-phorm/

Phorm... said that it may consider paying internet users to sign up to its service" (but would it really be worth it?) - in the Telegraph > http://www.telegraph.co.uk/scienceandtechnology/technology/technologynews/5125086/Phorm-could-pay-web-surfers-to-use-service.html

07-04-09: CEO of Phorm, Kent Ertugrul tells the BBC he has "no regrets whatsoever" about the events leading up to the first trials of the Phorm technology with BT which involved thousands of customers without asking their consent. Now why is that not a surprise from the ex-CEO of 121Media? Still on schedule to launch in 2009 (or 2010) he says - More > http://news.bbc.co.uk/1/hi/technology/7988154.stm

05-04-09: Were YOU a BT customer in 2006, 2007 or in the 2008 Webwise trial? If you were and you had a web site or a facebook page at the time please post details on the discussion board or send a message to the admins of this group. How did the 2007 trial manifest itself? See here > http://www.techimo.com/forum/general-tech-discussion/188184-help-me-bury-dns-sysip-net.html

04-04-09: Tuesday 7th April is the date of the Phorm "Town Hall Meeting"...

25 Challenging Questions about Phorm, the legal challenges, privacy, interception, website permission, copyright, and the covert BT Trials of 2006 & 2007. Phorm won't want to answer these...
https://nodpi.org/2009/04/03/nodpi-wants-answers-from-phorm/

BBC Blog about this: http://www.bbc.co.uk/blogs/technology/2009/03/phorm_one_year_on.html

02-04-09: Dotcom companies consider boycott of Phorm's online advertising technolog... Major setbacks ahead for Phorm? http://www.guardian.co.uk/technology/2009/apr/02/dotcom-boycott-advertising-phorm

(There's so much more to tell, but I've saved it to disc as it was getting too long and hard to edit)