Accessibility for People with Disabilities

Using Facebook with Screen Readers and Assistive Technology

Facebook is committed to creating a great experience for all people. Learn about the built-in features and technologies that help people with disabilities get the most out of Facebook.

For more information, visit our Accessibility Facebook Page and follow @fbaccess on Twitter.

Accessibility Basics

When you're on a desktop computer, we recommend you go to www.facebook.com using a desktop assistive technology client like VoiceOver, JAWS or NVDA.

When you're on a mobile device, we recommend you either go to m.facebook.com from your mobile browser, or that you use the app built for your operating system, like Facebook for iPhone.

We don't recommend visiting the mobile site (m.facebook.com) when you're using a desktop computer.
Last edited about a month ago
Was this answer helpful? ·
Facebook provides an audio captcha alternative to the written captcha so people who use screen readers can register with the site. Click the link an audio captcha to switch the interface and listen to the security check. If you have any problems with the audio captcha, click here to let us know.
You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about 2 months ago
Was this answer helpful? ·

Timeline Accessibility

Your Timeline is a collection of the photos, stories and experiences that tell your story. You can use the accesskey shortcut 2 to load your Timeline.

Timelines have the following headings that people can navigate using screen readers:
  • The Home link is an h1 heading. This will take you to your News Feed.
  • Your name is an h2 heading. Information in your About section and your posts come after this.
  • Friend requests, messages and notifications at the top of the page have h3 headings. These headings will only show up when you select one of their icons to open a popup.
  • The chat section on the right side of the page has an h4 heading.
  • Posts on your Timeline have h5 headings.
  • Sponsored content has h6 headings.
Last edited about 4 months ago
Was this answer helpful? ·

ARIA document landmarks are used to represent important parts of Timeline. Besides the main, banner, search and content info landmarks, different navigational landmarks are marked on Timeline with appropriate labels. Stories on your Timeline are marked as complementary landmarks to enable easy navigation with screen readers.

You can send someone a message, and add or remove them as a friend from the menu options in the main landmark region on a Timeline.

If you're navigating with a screen reader using headings, you'll likely hear similar headings repeated because of what is shown visually on the screen. If you continue reading below the heading, you should hear the updates from different posts.

You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about 4 months ago
Was this answer helpful? ·

News Feed Accessibility

News feed is a constantly updating list of stories from people and Pages that you follow on Facebook. You can use the accesskey shortcut 1 to load your News Feed.

Your News Feed has headings that you can navigate with screen readers.
  • h1: Home (which takes you to your News Feed)
  • h2: News Feed (which marks the beginning of the stories in your feed)
  • h3: Friend requests, messages and notifications (which will only show up when you click an icon)
  • h4: Chat and the subheadings for favorites, groups, friends, apps, etc.
  • h5: Individual stories in News Feed
  • h6: Sponsored stories and ads
Last edited about 4 months ago
Was this answer helpful? ·

ARIA document landmarks are used to represent major parts of News Feed. Besides the main, banner, search and content info landmarks, other navigational landmarks have appropriate labels. For example, the bookmarks menu in the left column is marked as a navigational landmark with an appropriate heading.

You can change your account settings, privacy settings and go to our Help Center from menu options in the banner landmark region.

Check your messages, friend requests and notifications by using the buttons in the banner landmark region on any page.

You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about 7 months ago
Was this answer helpful? ·
Use the following shortcuts while using News Feed:
  • j and k - scroll between News Feed stories. Up and down arrows will also work once you've started with j or k.
  • c - comment on a selected story. Right now, this only works on single stories that aren't about aggregate actions from multiple people or Pages.
  • q - search for a friend to chat with.
  • Enter - Focus on the text box when making a post.
Learn more about using Facebook with keyboard shortcuts.
Last edited about 9 months ago
Was this answer helpful? ·

iOS Apps Accessibility

Go to the story you want to like, comment on, or share. Tap twice with two fingers and select an option from the menu.
You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about a month ago
Was this answer helpful? ·
Draw the letter "Z" with two fingers to dismiss a pop-up menu while using VoiceOver with Facebook on your iPhone or iPad.
You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about a month ago
Was this answer helpful? ·

Privacy and Account Settings Accessibility

Edit your privacy and account settings from the banner landmark at the top of every page. From there, you'll find the Account Settings menu in the navigation landmark region. The navigaton area has a heading labeled Settings.

You can also use the keyboard shortcut 6 for account settings and 7 for privacy settings.

More Help with Accessibility

If you're experiencing a problem with using assistive software or hardware on Facebook, click here to submit a report. Please include as much information as possible to help us understand the problem.

If you're experiencing other issues that are not related to assistive technology, click here.

You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about 3 months ago
Was this answer helpful? ·
You can zoom the screen in and out using your browser's zoom feature:
  • Hold the Ctrl (PC) or Cmd (Mac) key and press the minus (-) key to reduce size
  • Hold the Ctrl (PC) or Cmd (Mac) key and press the plus (+) key to increase size
Last edited about 3 months ago
Was this answer helpful? ·

Yes. We provide shortcuts (access keys) for keyboard-only users. If you experience any problems with the feature, please contact our accessibility team. The shortcuts are browser-specific, so please refer below for your specific browser:

  • Internet Explorer for PC: Alt + #, then Enter
  • Firefox for PC: Shift + Alt + #
  • Safari for Mac: Ctrl + Opt + #
  • Firefox for Mac: Ctrl + Opt + #
  • Chrome for Mac: Ctrl + Opt + #
  • Chrome for PC: Alt + #

Access Keys

  • 0 - Help
  • 1 - Home
  • 2 - Timeline
  • 3 - Friends
  • 4 - Inbox
  • 5 – Notifications
  • 6 – Account Settings
  • 7 - Privacy
  • 8 - About
  • 9 - Terms
  • m - New Message

Keyboard Shortcuts

  • c - Comment when on a story in News Feed
  • j and k - Scroll between News Feed stories
  • l - like or unlike a selected story
  • q - search for a friend to chat with
  • p - Focus on the text box when making a post
  • / - Search

Web Messenger:

  • CTRL + g - Search conversations
  • CTRL + q - Show/hide keyboard shortcuts
  • CTRL + Delete - Archive/unarchive conversation
  • CTRL + j - Mark as spam
  • CTRL + c - Start a new message
  • CTRL + i - Go to Inbox
  • CTRL + u - Go to Other

Last edited about 3 months ago
Was this answer helpful? ·

You can make your photos more accessible by including captions. A photo caption provides a text description for people who view it using assistive technologies.

To add captions to your photos:

  1. Tab to edit input when you're creating a new photo album
  2. You'll hear, "Say something about this photo" if you're using a screen reader
  3. Type your caption and repeat for all photos in the album

If you're not creating a new album, listen for "Say something about this photo" and enter your caption.

You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about a month ago
Was this answer helpful? ·

Some of our security checkpoints can be difficult to pass using assistive technology. If you add a mobile number to your Facebook account, you'll have an alternate way to verify your account should you need to pass any of these checkpoints.

You can add a mobile number from your mobile settings page. We're working on solving this problem and we're sorry for any inconvenience.

You're reading the Desktop Help answer. Learn more in our other Help Centers.
Last edited about 7 months ago
Was this answer helpful? ·
Was the content on this page helpful to you? ·