Accessibility for People with Disabilities
Using Facebook with Screen Readers and Assistive Technology
Facebook is committed to creating a great experience for all people. Learn about the built-in features and technologies that help people with disabilities get the most out of Facebook.
For the best experience on Facebook, we recommend you use these combinations:
- If you're using JAWS, use the latest version of Internet Explorer or Firefox with the latest versions of JAWS
- If you're using VoiceOver on your desktop computer, use the latest version of Safari
For the best experience, make sure you go to www.facebook.com when you're on your desktop computer and m.facebook.com when you're on your mobile device.
When you're on a desktop computer, we recommend you go to www.facebook.com using a desktop assistive technology client like VoiceOver, JAWS or NVDA.
Your Timeline is a collection of the photos, stories and experiences that tell your story. You can use the accesskey shortcut 2 to load your Timeline.
- The Home link is an h1 heading. This will take you to your News Feed.
- Your name is an h2 heading. Information in your About section and your posts come after this.
- Friend requests, messages and notifications at the top of the page have h3 headings. These headings will only show up when you select one of their icons to open a popup.
- The chat section on the right side of the page has an h4 heading.
- Posts on your Timeline have h5 headings.
- Sponsored content has h6 headings.
ARIA document landmarks are used to represent important parts of Timeline. Besides the main, banner, search and content info landmarks, different navigational landmarks are marked on Timeline with appropriate labels. Stories on your Timeline are marked as complementary landmarks to enable easy navigation with screen readers.
You can send someone a message, and add or remove them as a friend from the menu options in the main landmark region on a Timeline.
If you're navigating with a screen reader using headings, you'll likely hear similar headings repeated because of what is shown visually on the screen. If you continue reading below the heading, you should hear the updates from different posts.
News Feed Accessibility
News feed is a constantly updating list of stories from people and Pages that you follow on Facebook. You can use the accesskey shortcut 1 to load your News Feed.
- h1: Home (which takes you to your News Feed)
- h2: News Feed (which marks the beginning of the stories in your feed)
- h3: Friend requests, messages and notifications (which will only show up when you click an icon)
- h4: Chat and the subheadings for favorites, groups, friends, apps, etc.
- h5: Individual stories in News Feed
- h6: Sponsored stories and ads
ARIA document landmarks are used to represent major parts of News Feed. Besides the main, banner, search and content info landmarks, other navigational landmarks have appropriate labels. For example, the bookmarks menu in the left column is marked as a navigational landmark with an appropriate heading.
You can change your account settings, privacy settings and go to our Help Center from menu options in the banner landmark region.
Check your messages, friend requests and notifications by using the buttons in the banner landmark region on any page.
- j and k - scroll between News Feed stories. Up and down arrows will also work once you've started with j or k.
- c - comment on a selected story. Right now, this only works on single stories that aren't about aggregate actions from multiple people or Pages.
- q - search for a friend to chat with.
- Enter - Focus on the text box when making a post.
Privacy and Account Settings
Edit your privacy and account settings from the banner landmark at the top of every page. From there, you'll find the Account Settings menu in the navigation landmark region. The navigaton area has a heading labeled Settings.
You can also use the keyboard shortcut 6 for account settings and 7 for privacy settings.
More Help About Accessibility
If you're experiencing a problem with using assistive software or hardware on Facebook, click here to submit a report. Please include as much information as possible to help us understand the problem.
If you're experiencing other issues that are not related to assistive technology, click here.
Yes. We provide shortcuts (access keys) for keyboard-only users. If you experience any problems with the feature, please contact our accessibility team. The shortcuts are browser-specific, so please refer below for your specific browser:
- Internet Explorer for PC: Alt + #, then Enter
- Firefox for PC: Shift + Alt + #
- Safari for Mac: Ctrl + Opt + #
- Firefox for Mac: Ctrl + Opt + #
- Chrome for Mac: Ctrl + Opt + #
- Chrome for PC: Alt + #
- 0 - Help
- 1 - Home
- 2 - Timeline
- 3 - Friends
- 4 - Inbox
- 5 – Notifications
- 6 – Account Settings
- 7 - Privacy
- 8 - About
- 9 - Terms
- m - New Message
- c - Comment when on a story in News Feed
- j and k - Scroll between News Feed stories
- l - like or unlike a selected story
- q - search for a friend to chat with
- p - Focus on the text box when making a post
- / - Search
- CTRL + g - Search conversations
- CTRL + q - Show/hide keyboard shortcuts
- CTRL + Delete - Archive/unarchive conversation
- CTRL + j - Mark as spam
- CTRL + c - Start a new message
- CTRL + i - Go to Inbox
- CTRL + u - Go to Other
Include captions to make sure your photos more accessible. A photo caption provides an alternative text description for people who view it using assistive technologies.
Add captions to your photos by tabbing to edit input when creating a new album. You'll hear "Say something about this photo..." if you're using a screen reader. This is your prompt to type a caption for the photo. Repeat for all photos in the album.
When uploading a single photo, type a caption in the text field that screen readers will announce as "Say something about this...." The text will be used as a caption for the photo.
Some of our security checkpoints can be difficult to pass using assistive technology. If you add a mobile number to your Facebook account, you'll have an alternate way to verify your account should you need to pass any of these checkpoints.
You can add a mobile number from your mobile settings page. We're working on solving this problem and we're sorry for any inconvenience.