Claiming a Page for Your Business

To let people check in at your business on a Page you manage, you'll need to choose Local Business for your Page's category and add your business address to the Page. You can choose your Page's category when you create a Page, or if you've already created a Page, you can change your Page's category.

To change your Page's category to Local Business:

  1. Click Settings at the top of your Page
  2. Click Page Info in the left column
  3. Click Category
  4. Select Local Businesses from the first dropdown menu, then select a more specific category (ex: Restaurant/Cafe) from the second dropdown menu
  5. Click Save Changes

To add your business address to your Page:

  1. Click Settings at the top of your Page
  2. Click Page Info in the left column
  3. Click Address and enter your business address
  4. Click to check the box next to Show map, check-ins and star ratings on the Page
  5. Click Save Changes
Last edited about 2 months ago
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A Page may exist for your business even if you or someone else from your business didn't create it. This can happen for a variety of reasons. For example, when someone checks into a place that doesn't already have a Page, a Page is created to represent the location.

If no one is managing the Page, you can request to claim it. From the Page you want to claim:

  1. Click and select Is this your business?
  2. Click to check the box next to I am an official representative of [Page Name] and click Continue.
  3. Enter information about your relationship with the business and click Continue.
  4. Verify your connection to the business by Email or Documentation:
    • Email: Choose this option if you have an email address associated with your Facebook account that's officially issued to you by your business. Email addresses from generic providers like Yahoo! or Gmail will not be accepted. The email address should correspond to your business's name (ex: jane.doe@acmeproducts.com).
    • Documentation: Choose this option to upload a scanned copy or photo of an official document that shows your business's name and address (ex: phone bill, business license, business tax file or articles of incorporation).
  5. Click Submit.

Please allow up to one week for your request to be reviewed. If your request is accepted, you'll become an admin of the Page and may be able to merge it with any duplicate Pages that you have. The Pages must represent the same thing and have similar names to be eligible for merging. If the Pages have physical locations, make sure the addresses are the same.

Last edited about a month ago
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If you're an admin of both Pages, you may be able to merge them. This option is only available for Pages that represent the same thing and have similar names.

To merge your Pages:

  1. Click Settings at the top of the Page you want to keep
  2. Click Merge Pages and click Merge duplicate Pages
  3. Click to check the box next to the Page you want to merge
  4. Click Merge Pages

The people who like your Pages and any reviews, ratings and check-ins will be combined, but all other content such as posts, photos and the username will be permanently deleted from the Page you merge. Content on the Page you want to keep will remain unchanged, except for the addition of people who like your Page, reviews, ratings and check-ins that were merged from the other Page. The Page you don't want to keep will be removed from Facebook, and you won't be able to unmerge it.

Note: If you don't see the option to merge your Pages, it means that your Pages can't be merged at this time.

Last edited about a week ago
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Only places that have a category listed can appear as nearby places. Make sure that you've added all of your basic Page information, including the name, category, address, phone number, store hours, username and short description about your business.

The strength of your Page's connections matter as well. Results are personalized and different for everyone. If someone wants to find restaurants in a particular city, places that their friends have recommended or checked into will be displayed higher. Additionally, results that are similar to the people, places and things that a person is already connected to may be ranked higher.

Last edited about a month ago
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