Deactivating, Deleting & Memorializing Accounts
A lot of people deactivate their accounts for temporary reasons. This option gives you the flexibility to leave and come back whenever you want. If you deactivate your account:
- Your profile disappears from the Facebook service immediately.
- People on Facebook will not be able to search for you. Some information, like messages you sent, may still be visible to others.
- We save your profile information (ex: friends, photos, interests), just in case you want to come back to Facebook at some point. If you choose to reactivate your account, the information on your profile will be there when you come back.
If you permanently delete your account:
- You will not be able to regain access to your account again.
- Most personally identifiable information associated with it is removed from our database. This includes information like your email address and mailing address. Some personally identifiable information may remain, such as your name if you sent a message to someone else.
- Copies of some material (ex: photos, notes) may remain in our servers for technical reasons, but this material is disassociated from any personal identifiers and completely inaccessible to other people using Facebook.
Deactivate to turn off your account for as long as you want:
- Click the account menu at the top right of any Facebook page
- Select Settings
- Click Security in the left column
- Click Deactivate your account
When you deactivate your account, your profile and all information associated with it disappears from Facebook immediately. People on Facebook will not be able to search for you or view any of your information.
If you’d like to come back to Facebook anytime after you’ve deactivated your account, you can reactivate your account by logging in with your email and password. Your profile will be restored in its entirety (ex: friends, photos and interests). Remember that you will need to have access to the login email address for your account in order to reactivate it.
To permanently delete your account:
Permanently deleting your account means you will not ever be able to reactivate or retrieve any of the content or information you've added. If you would like your account permanently deleted with no option for recovery, please contact us.
Note: Facebook does not use content associated with accounts that have been deactivated or deleted.
If you can't get into your account, you can reset your password.
If you got an email saying your account's been reactivated and you didn't request this, it's possible that another person attempted to log into your account using your email address and password. We recommend that you reset your password.
You should also make sure that any email addresses associated with your account are secure. Remember that anyone who can read your email can probably also access your Facebook account.
We’ve noticed that this isn’t the first time you’re deactivating your account. While we want to make sure you have plenty of options, it can be confusing to your friends when you disappear. Try taking advantage of your privacy settings to control who sees your information.
If you still want to deactivate your account, next time you reactivate it you will need to wait 24 hours before logging in. Just follow the same reactivation process as before. When you log in, you will see a clock showing you how much longer you have to wait. We'll also send you an email when this 24 hour period is up.
If you deactivate your account, your profile disappears from the Facebook service immediately. People on Facebook won't be able to search for you, though some info, like messages you sent, may still be visible to others. We also save your profile information (ex: friends, photos, interests) in case you want to come back.
If you don't think you'll use Facebook again, you can request to have your account permanently deleted. Please keep in mind that you won't be able to reactivate your account or retrieve anything you've added. Before you do this, you may want to download a copy of your info from Facebook. Then, if you'd like your account permanently deleted with no option for recovery, log into your account and let us know.
If you can't log in to your account, you'll need to reset your password first. To do this, go to www.facebook.com and click the Forgot your password? link below the password field. Once you’ve followed the instructions to reset your password and can log into your account, you can deactivate or delete your account using the steps outlined above.
After you request to have your account permanently deleted, we delay the deletion process a few days in case you change your mind. If you log into your account again during this time you'll cancel your deletion request.
Note: Once your account is permanently deleted, there's no way to undo this action. You won't be able to reactivate the account or retrieve anything you've added to it.
If your friend or family member is mentally or physically unable to maintain their Facebook account, we may be able to help you remove it.
- For a child under 13: Since we require our members to be at least 13 years old, we'll delete the account of any child under the age of 13 that's reported to us through this form. Submit a request for a child under the age of 13.
- For someone over 13: Please submit a request here. We'll review the information you provide and let you know what action we can take.
Note: We do not consider someone who is in prison to be incapacitated. If you are a member of law enforcement and would like to report someone on Facebook who is currently imprisoned, please submit a request.
If you have an account:
- Go to your notification settings
- Click Edit next to the notification types you want to receive and make sure the appropriate boxes are checked
You can also follow the unsubscribe link instructions located at the bottom of any email message from Facebook.
If you don't have a Facebook account, you can opt out of receiving emails from Facebook by clicking the link at the bottom of any invitation email. Doing so will put your email address on a "Do not Email" list.
Here are some of the key features of memorialized accounts:
- Facebook does not allow anyone to log into a memorialized account.
- Memorialized accounts cannot be modified in any way. This includes adding or removing friends, modifying photos or deleting any pre-existing content posted by the person.
- Depending on the privacy settings of the deceased person's account, friends can share memories on the memorialized Timeline.
- Anyone can send private messages to the deceased person.
- Content the deceased person shared (ex: photos, posts) remains on Facebook and is visible to the audience it was shared with.
- Memorialized Timelines don't appear in public spaces such as in suggestions for People You May Know or birthday reminders.
- Groups solely belonging to a memorialized account will be able to select new admins, while Pages will be removed from Facebook.
We will memorialize the Facebook account of a deceased person when we receive a valid request. We try to prevent references to memorialized accounts from appearing on Facebook in ways that may be upsetting to the person's friends and family, and we also take measures to protect the privacy of the deceased person by securing the account.
Please keep in mind that we cannot provide login information for a memorialized account. It is always a violation of our policies to log into another person's account.
To report a profile to be memorialized, please contact us.Removing the account:
Verified immediate family members may request the removal of a loved one’s account from Facebook.
We will memorialize the account of a deceased person on Facebook when we receive a request to do so. Once memorialized, the account is locked so that no one will be able to make changes to any of the account's existing content. This includes:
- Posts, shares or photos added by the person to their Timeline
- Privacy settings of any piece of content on the Timeline
- The current profile photo or cover photo
- Confirmed friends
If you have a memorialization or removal request regarding a deceased person's account, please contact us.
If a friend has passed away, you or their family can memorialize their Facebook account. Once the account is memorialized, you will no longer see birthday notifications.
When someone with a Facebook account passes away, we memorialize their account to help maintain their privacy. If you believe we have mistakenly memorialized your account, please let us know.
Please keep in mind that it's a violation of our terms to log into or modify another person's account for any reason. We will only be able to grant you access to this account if we are able to verify that you're the account owner.
We take our responsibility to protect the privacy of people who use Facebook very seriously. We are only able to consider requests for account contents of a deceased person from an authorized representative. The application to obtain account content is a lengthy process and will require you to obtain a court order.
Please keep in mind that sending a request or filing the required documentation does not guarantee that we will be able to provide you with the content of the deceased person's account.
We're sorry for your loss and thank you for reaching out to us. You can request a Look Back video for your loved one if their account is currently memorialized and you're friends with them on Facebook. Please send us a request and we'll be happy to assist you.
When a person passes away, we memorialize their account to protect its privacy and maintain their legacy. If your loved one’s account is not currently memorialized, please send us a request.
We want you to be able to enjoy the movie of your loved one, and we also want to respect your loved one's privacy and ensure that only their confirmed friends can view the video. Because of this, we'll send you a unique link that can’t be shared. Please encourage friends and family who who would like to see the video to contact us.
Unfortunately, we aren’t able to offer the ability to edit the content of this video.
You can only receive a link to the video if you are a confirmed friend with the deceased and if the account has already been memorialized.
If you still can’t get a video, it may be because of a lack of content (ex: photos, posts) created by your loved one. How long someone has been on Facebook and how much they've shared determines whether or not we can create a video. Unfortunately, in some cases there's not enough content to make a video.