I'm trying to register a presence for a business, brand, or product, and:
I'm trying to register a personal profile.
- While signing up for a personal profile, please ensure that your full name does not contain any invalid punctuation and that it contains a last name. If you're still having problems signing up for a personal profile, please click here.
- Check your email application's spam or junk folder or filter.
- Check that you're trying to log in from the correct email address.
- Please note that some emails may be blocked by your ISP (internet service provider).
- If you're still having trouble after the above steps, please click here.
- First, try logging in (with the email address you signed up with).
- If you are unable to log in, copy and paste the full link that you received in the confirmation email into your browser.
- If you're still having trouble after the above steps, please click here.
If you're not receiving the email to reset your password, please check your email application's spam or junk folder or filter. Please note that some emails may be blocked by your ISP (internet service provider).
If you're still having trouble after this step, please click here.
Clear your browser's cache and cookies using the instructions below, then restart your browser and try logging in again.
Internet Explorer 6.0
- On the Internet Explorer Tools menu, click Internet Options.
- The Internet Options box should open to the General tab.
- On the General tab, in the Temporary Internet Files section, click the Delete Files button.
- From the same tab, select "Delete Cookies."
- Click "Close" and restart the browser.
Internet Explorer 7.0
- On the Internet Explorer Tools menu, click "Delete Browsing History."
- In the Temporary Internet Files section click on "Delete Files" and select "Yes."
- In the Cookies section click on "Delete Cookies" and select "Yes."
- Click "Close" and restart the browser.
Safari
- Open Safari.
- Select Empty Cache.
- Click Empty on the "Are you sure" message box.
- Exit and relaunch the browser.
- To delete your cookies, select preferences, then click on: security tab->show cookies->remove all
Firefox 1.5 for PCs
- Click Tools and select Options on the Firefox menu bar.
- Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
- Click Clear across from the Cache option.
- Click Clear across from the Cookies option.
- Click Ok to return to the browser main page.
- Exit and relaunch the browser.
Firefox 1.5 for Macs
- On the Firefox menu bar, click Firefox and select Preferences in the dropdown menu.
- On the Preferences menu bar, click the Privacy Icon to open the Privacy properties.
- Click the Cookies tab. Select "Clear Cookies Now" to clear cookies.
- Click the Cache tab. Select "Clear Cache Now" to clear cache.
- On the Firefox menu bar, click Firefox and select Quit Firefox.
- Relaunch the browser.
Firefox 2.0 for PCs
- Click Tools and select Options on the Firefox menu bar.
- Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
- In the Cookies section, click "Show Cookies" and then "Remove All Cookies."
- In the Private Data section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK."
- Click on the "Clear Now" link.
- Exit and relaunch the browser.
Firefox 2.0 for Macs
- On the Firefox toolbar, click Tools and select "Clear Private Data"
- Make sure that Cache and Cookies are selected
- Click on "Clear Private Data Now"
- Exit and relaunch browser
If you cannot log in after completing step one, reset your password here.
If you are able to reset your password but cannot log back in using the new password, please contact us.
If you are unable to receive the email to reset your password because you have made too many requests to reset your password, contact us here.
If you have already submitted the request and the 24 hours have expired, please submit your report to Facebook.
If you are under 18, please click here.
Please note that privacy settings may limit your ability to see the "Add to Friends" link for some users.
- Log in and go to the Photos page.
- From that page, select Create a Photo Album.
- Provide an album name, description and privacy level, and click "Create Album."
- You will be prompted to install a small application that allows easy uploading of your photos. Please click "Trust" to any prompts that appear while the application is uploading. If you are having any trouble installing or using the photo upload application, try the simple version located at the bottom of the "Add More Photos" tab.
Some groups require administrative approval for you to join. If you try to join these groups, you will have to wait for an admin to let you in.
Finally, there are some groups on Facebook that are invitation only. You cannot request to join these. Only an invitation from a group admin will give you access.
Finally, you can use the Block feature to end all interactions with a user on Facebook by entering their name in the "Block People" box. Once you find them in the search, click the "Block Person" link to the right of their name. They will no longer be able to find you using Facebook.
- Applications cannot track profile views for users who simply visit another person's profile. Facebook has made this technically impossible.
- In order to be tracked by an application, you must explicitly agree to allow the application to access your information.
- Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
If you have already blocked an offender or have been blocked by an offender posting abusive content, please have another user report the abusive content or the offender through the one of the various "Report" links available on the site.
PC:
- Internet Explorer 7.0
- Firefox 2 or 3
- Safari 3.0
- Firefox 2 or 3
Internet Explorer 6.0
- On the Internet Explorer Tools menu, click Internet Options.
- The Internet Options box should open to the General tab.
- On the General tab, in the Temporary Internet Files section, click the Delete Files button.
- From the same tab, select "Delete Cookies."
- Click "Close" and restart the browser.
- On the Internet Explorer Tools menu, click "Delete Browsing History."
- In the Temporary Internet Files section click on "Delete Files" and select "Yes."
- In the Cookies section click on "Delete Cookies" and select "Yes."
- Click "Close" and restart the browser.
- Open Safari.
- Select Empty Cache.
- Click Empty on the 'Are you sure' message box.
- Exit and relaunch the browser.
- To delete your cookies, select preferences, then click on: security tab->show cookies->remove all
- Click Tools and select Options on the Firefox menu bar.
- Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
- Click Clear across from the Cache option.
- Click Clear across from the Cookies option.
- Click Ok to return to the browser main page.
- Exit and relaunch the browser.
- On the Firefox menu bar, click Firefox and select Preferences in the dropdown menu.
- On the Preferences menu bar, click the Privacy Icon to open the Privacy properties.
- Click the Cookies tab. Select "Clear Cookies Now" to clear cookies.
- Click the Cache tab. Select "Clear Cache Now" to clear cache.
- On the Firefox menu bar, click Firefox and select Quit Firefox.
- Relaunch the browser.
- Click Tools and select Options on the Firefox menu bar.
- Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
- In the Cookies section, click "Show Cookies" and then "Remove All Cookies."
- In the Private Data section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK."
- Click on the "Clear Now" link.
- Exit and relaunch the browser.
- On the Firefox toolbar, click Tools and select "Clear Private Data"
- Make sure that Cache and Cookies are selected
- Click on "Clear Private Data Now"
- Exit and relaunch browser.
Deactivation will completely remove your profile and all associated content on your account from Facebook. In addition, users will not be able to search for you or view any of your information. If you reactivate your account, your profile will be restored in its entirety (friends, photos, interests, etc.).
If you do not think you will use Facebook again and would like your account deleted, we can take care of this for you. Keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account deleted, please contact us using this form and confirm your request.
