Every Page will appear in search results on Facebook. When a user becomes a fan of a Page, that Page will appear in the Pages section on the Info tab of the user’s profile. Additionally, all Pages can be found in the Page Directory.

It is currently not possible to convert Facebook groups into Pages. We recommend that you create a Page and notify your group members about it. Note that you will not be able to send your group a message if your group has more than 5,000 members.

Pages can send updates to fans, but cannot send them individual messages. Any messages a Page sends you will appear in the separate "Updates" tab of your Inbox.

Pages will receive News Feed distribution for various actions fans take on the Pages. Users will see these stories and can click through to the Page and can then become of fan of the Page. Alternatively, if a user sees a Page he likes on a friend’s profile, he can visit the Page by clicking on the Page’s profile photo. He can also search for the Page by name, either within Facebook or from a global search portal. On the Page, he can click on the "Become a Fan" button in the upper right hand corner.

Pages will be publicly viewable, so people searching for a particular artist or company on the World Wide Web will find the Page’s Facebook presence and be able to view that Page’s photo and basic information. In order to view a Page in its entirety, become a fan of a Page, and engage with a Page, the individual must join Facebook.

To remove a fan, please follow the steps:

1. Click "See all" under the Fans section
2. Select the "X" next to a user's name
3. Click "Remove."

The "Favorite Pages" section will display all the Pages that Page administrators publically support. Only Page administrators will be able to add other Pages to their "Favorite Pages" section. All users can see the "Favorites Page" sections.

If you are an admin of a Page, you can add a Page to your "Favorite Pages" section. To add a Page to your "Favorite Pages" section, click on "Add a Page to Fans" found in the top, right corner underneath the "Become a Fan" link. That Page will then appear in your "Favorite Pages" section. Please note that the "Add a Page to Fans" link will only be visible if you are an admin of a Page.

The ability to become a fan of another Page allows Page administrators to clearly affiliate with other brands, businesses, and public figures. By becoming a fan of another Page, your Page will publically support that Page.

To remove a Page from your "Favorite Pages" section, you will first need to view the Page you’d like to remove from this section. Then, click on the "Remove from my Page’s Favorites" link found at the bottom of the Page.

As a Page admin you can select who is able to search for and become a fan of your Page. To do this, follow the steps below:

1. Click the "Edit Page" link beneath the Page’s photo.
2. Click the pencil icon in the Settings section and select "Edit" from the drop-down menu that appears.
3. Make country and/or age restrictions.
4. Click the "Save Changes" button.

The Pages with the freshest, most engaging content stand to gain the most from this new product—since each track played, video viewed, review written and event attended can generate News Feed stories that propagate through the social graph. Facebook will accelerate the rate at which unknown entities become popular, and it will also fortify the position of those who are already recognized highly among users. Whether large or small, all artists, businesses, and brands have the potential for exponential distribution through the graph if they can engage users.

Facebook Pages and the natural distribution through News Feed are free to Page Admins. Page Admins will have an opportunity to incrementally increase distribution as well with paid advertising. Paid promotion are the Facebook Ads created specifically to promote traffic to your Facebook Page. To learn more about Facebook Ads start creating your ads to promote your Page, please go here.

News Feed is a feature that tells Facebook users about their friends’ recent activities on the site. The News Feed is the first thing users see on their home page when they log in to their accounts.

News Feed drives the viral spread of information on Facebook through networks of friends. It can cause a snowball effect – as something becomes more popular, more people hear about their friends doing it through News Feed, and then do it themselves. This, in turn, causes even more people to hear about it through News Feed, and so on. This can result in literally hundreds of thousands of people hearing about something in just a matter of days.

Harnessing the power of News Feed is crucial to accruing a high number of supporters and spreading your message to the most people on Facebook.

The "Find Us on Facebook" badge provides your business a way to promote your Page off of our website, and help direct your customers to your presence on Facebook. This Badge can be applied in-store or on location, on the web, and in print collateral. You can learn how to create a badge for your Page from the "Promotion Guidelines" link, in the "Promote your page" section when you are editing your Page, or by clicking here.

Page Admins are welcome to build merchandising, ticketing, and downloading applications, or to use those provided by 3rd party developers. On the canvas pages of these applications, they may choose to run paid 3rd party advertising pursuant to the Platform Terms of Service. The off-network website of any artist, business, or brand may be linked prominently on any Page, so traffic can be directed to an external monetizing site.

Facebook Pages come pre-installed with custom functionality for each Page category. These are the applications and information fields Facebook believes will be most relevant to the category you have selected when creating your Page. For instance, a Band Page comes pre-installed with a music player, video player, discography, reviews, tour dates, and a discussion board.

To control settings and add content to applications, click "Edit Page" when you view your Page. You will see applications currently available, as well as a link to add more at the bottom of the page.

We encourage Page Admins to find and add the applications to their Page that will make their Page most useful and successful. To find new applications for your Page, please visit the Application Directory. If the application you're viewing is available to be added to your Page, you'll see the option to "Add to Page" on the right-hand side.

Certain applications may not be available for Pages. If you have any questions about this, you'll need to contact the developer of the application directly.

It is easy to remove any application you no longer want to appear on your Facebook Page. You can either click on the "X" in the top-right corner of the application’s box in your Facebook Page. Or, on the "Edit Page" for your Facebook Page, you can click the "X" in the upper right corner of an application in the Applications section of that page.

If you want to re-add an application that you removed, go to the Application Directory and search for the name of the application. Click through to the application page, and select "Add to Page" in the upper right part of that page and then select the Page you’d like to add the application to from the drop down menu next to "Add this application to."

Third party developers will also build an array of applications as they compete for Pages to install them. We expect that these tools will range from playing media to merchandising to ticketing. It is up to the developers who create the applications whether they create an application that can only be added only to personal accounts, or only added to Pages, or that can be added to both.

If you cannot find an application to do something that you want to appear on your Facebook Page, or if you have unique functionality that you’d like to add to your Facebook Page, then you should consider building your own application. You can build applications that work just on your Facebook Page, or which works on your Page and can be added by regular users to their own profiles.

While building applications is relatively simple, it does require an engineer to help you develop, deploy and maintain the application. For some tips on how to get started building applications, see Building Applications on the Facebook Platform.

Yes, the application can be added to either a user profile or Page. You can add the application on each Page that you administer. You will only receive a coupon code the first time that you add the application to either your profile or a Page you administer.

Unfortunately, Facebook cannot provide support for applications not built by Facebook. In order to reach the application developer, please visit the application's Page and click the "Contact Developer" link at the bottom left of the screen.

Any applications you aren't seeing on your Page in the new format have probably been moved to one of the tabs on the Page, such as the "Photos" or "Boxes" tab. You can click the pencil icon in the upper right corner of most application boxes and choose to move these applications to another tab. Rest assured old applications have not been removed from your Page in the new format.

To change which tab fans or non-fans will see first when arriving at your Facebook Page, first click the "Wall" tab on your Page, then click the "Settings" link that appears below the blue "Post" button.

You'll need to create events under the "Events" tab on your Page in the new format. If you already have events on your Page, this tab should already be showing.

If you haven't yet created events through your Page, you will first have to add the "Events" tab to your Page. To do so, you can click the "+" sign at the top of the Page Publisher and choose the "Events" option. You should then see a new tab called "Events" from which you can create and edit Page events.

To change the tab which shows by default on your Page, simply click the "Settings" button which appears below the blue Share button on your Wall tab. Then, adjust your settings appropriately.

Only the official representative of a public figure, brand, or organization is permitted to create a Facebook Page. We block a variety of Page title terms to prevent the creation of fake, unauthorized, or otherwise abusive Pages.

If you are the authorized representative of your desired Page subject, please contact us through the form linked from the error message you see when trying to create the Page.

If you aren't the authorized representative and would like to create a space for fans of a certain topic or figure to share their thoughts and opinions, we suggest you create a Facebook group.

Keywords are based on interests, activities, and favorite books, TV shows, movies, or job titles that users list in their Facebook profiles. They may also come from the names of groups or Pages users belong to or are fans of. For example, if you choose to target the keyword "Dave Matthews Band," then your ad will only display on users’ accounts that have listed Dave Matthews Band in the "Favorite Music" section on their profile, or are members of a Dave Matthews Band group or Facebook Page.

Connections targeting allows you to target your ads to users who have become a fan of your Page, a member of your Group, RSVP’d to your Event or authorized your Application. If you are the admin of a Page, Group, Event or Application, use the type-ahead to target your connections or exclude your connections from seeing your ad.

It's not currently possible to target users who have connections with Facebook content for which you are not an admin.

You can target your ad to current fans of your Page using Connections targeting. To do so, simply look for the "Connections: Target users who are connected to:" field in the ad targeting interface. As you begin to type the name of your Page in the field, the names of Pages and other eligible content you manage on Facebook will appear in the type-ahead. This targeting would be useful for advertisers trying to reach their current fans about things like special offers or new products, for example.
This targeting option can also be used to reach members of a Group you manage, or those who have RSVP’d to your Event or authorized your Application.

"Friends of connections" targeting allows you to target friends of your connections. Connections are fans of your Page, users who have RSVP’d Yes or Maybe to your Event, members of your Group, and users who have interacted with your Application.

In addition to harnessing the social graph by targeting your connections’ friends, every "Friends of connection" targeted ad promoting a Page or Event includes social content about a friend’s interaction with your business, amplifying the relevancy of your ad. Let’s take a look at an example. Annie is a fan of the Etsy Page. When Etsy wants to promote their Facebook Page, they can choose to target an ad to Annie’s friends by selecting the "Friends of connection" filter. Annie’s friends will receive the Etsy ad with the following sentence: "Annie Ta is a fan of this Page." Annie’s friends are naturally more interested because Annie’s interaction with Etsy is showcased directly in the ad.

To take advantage of this targeting capability, simply look for the "Friends of connections: Target users whose friends are connected to:" field in the ad targeting interface. As you begin to type the name of your Page, Application, Group or Event in the field, the names of eligible content that you manage on Facebook will appear in the type-ahead. You must be an admin of the Page, Application, Group or Event. It's not currently possible to target users who have connections with Facebook content for which you are not an admin.

Personal accounts are optimized for individuals, not artists, businesses, or brands. Facebook Pages allow artists, businesses, and brands to showcase their work and interact with fans. These pages come pre-installed with custom functionality designed for each category. For example, a band Page has a music player, video player, discography, reviews, tour dates, a discussion board that the artists can take advantage of. Third party developers will also build an array of applications that they will compete for Page Admins to add to their Pages. Facebook Pages are also not subject to a fan limit and can automatically accept fan requests.

Facebook Pages enable artists, businesses and brands to communicate through the viral distribution mechanism that leverages Facebook users’ authentic social connections and rich communication channels, including News Feed, Mini-Feed, and Inbox. Because Facebook’s user profiles are authentic and their connections with other users are real, the social influence of these stories is tremendously powerful.

Users want to know what their friends are listening to and try out their recommendations. Whether it’s playing a track, watching a video, writing on the wall, writing a review, or attending an event, a fan’s interaction with a Page can generate News Feed stories to his friends. Since users can immediately click through to that Page and interact with it, engaging Pages will benefit from a virtuous cycle of user attention. Additionally, Pages will be publicly viewable, so Facebook users searching for a particular artist or company on the World Wide Web will find a presence for that group in an environment they know and trust.

Every Page will appear in search results on Facebook. Users will also display any Page that they fan in their "I'm a Fan of..." box on their profile. Each "I'm a Fan of…" box lists a user’s Pages by Page category. Additionally, all Pages can be found in the Page Directory. You can browse to easily see your Pages, your friends' Pages, and view all Pages on the site.

Organic promotion refers to the News Feed stories automatically generated from the actions taken by users on your Facebook Page. You can increase the distribution of these stories to your fans' network of friends with Social Ads.

Powerful reporting and insight tools are provided free to Page Admins. On a cumulative and week-over-week basis, these granular reports will measure reach (e.g., impressions, clicks), viral impact (e.g., fan adds), responder insights (e.g., gender and age), and engagement (e.g., video plays and wall posts) of visitors to the Page. One advantage of using the applications designed by Facebook is the ability to receive these free, regular, detailed updates on the growth of the page.

Page admins now have the ability to see information about their fan base and the fans who interact with their content. For privacy reasons, Facebook will not provide demographic data (such as age and gender) or geographic data (such as country, city, and spoken language) unless there is a significant number of fans in each statistical category. To increase your number of fans and active fans, you may want to write on your Page's Wall, post photos or videos to your Page, or create other content that your fans will find engaging.

An interaction occurs when a fan writes on your Wall, comments on your posts, or likes your content. The total of these actions aggregated over seven days is displayed in this section.

When you create compelling content, your fans may choose to interact with the material by commenting, liking, or writing on your Wall. These fans help to spread your content virally throughout Facebook, as their engagement leads to organic stories being published in their friends' News Feed.

To increase the number of Interactions and improve your Post Quality you may consider:

• Making sure that your posts, whether they are Status Updates, photos, links, or videos, are relevant to your fans. Posting engaging content is the best way to get people to interact with your Page.



• Posting frequently, but not posting an overwhelming amount of content that users may find spammy or burdensome to consume.



• Increasing your total fan base to generate more interactions.

The fan dashboard graph shows trends in fan acquisition and News Feed content distribution:

• Total Fans / Unsubscribers: Total number of fans over time, overlaid with the total number of fans who have chosen to hide your posts in their News Feed (unsubscribe).



• New / Removed Fans: The number of people who have become a fan of your Page or stopped being a fan of your Page.



• Unsubscribes / Re-subscribes: Number of people who have chosen to hide your posts (unsubscribes) in their News Feed, compared to the number of people who have purposely undone that action (re-subscribes).

At this time, it’s not possible to edit a Page category. If you would like to change the category, you will need to delete your current Page and create another one under the correct category.

If you click on the "Create Your Profile" button and fill out the additional information, you will create a personal account to correspond with your business account. Once this final registration step is complete, these changes cannot be reverted. Deactivating your personal account will cause you to loose access to any Pages and Social Ads you've created.

After you have created a personal account, you can manage all the Pages and Socials Ads you’ve created by selecting "Ads and Pages" from the Applications menu, which is located on the bottom right side of your home page. The fans of your Pages will not be able to view or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.

There is currently no way to take away admin status from the creator of a Page. However, Page admins can add or remove other admins by following these steps:

1. Click the "Edit Page" link below the Page’s photo.
2. On the right hand side, click the "Add" link in the Admin section.
3. Select the friend you would like to add as an admin.

Some users are currently not seeing their Pages in Search results. Please report this issue here.

Some users are currently not seeing the Pages section on their Info tab. We hope to resolve this issue as soon as possible. Please report this issue here.

If you are seeing a message that your Page is unavailable right now, this is a temporary result of site maintenance, and is not related to the content of your group or event. Please try accessing it in a few hours, when it should be available again with all content restored. You can also report the issue here.

When a Page admin comments on a fan’s photo, the comment may appear as if it was posted from the admin’s personal Facebook account. No further reports of this issue are needed.

When a Page admin "Likes" a post on their Page, the post may appear as if "Liked" from the Page admin's personal account. No further reports of this issue are needed.

To permanently ban a fan, follow these steps:

1. Click "See all" under the Fans section
2. Select the "X" next to a user's name
3. Check the box next to "Ban Permanently."
4. Click "Remove."

The fans of your Pages will not be able to see or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.

A Page can have multiple administrators. Each Page admin will need their own business account or personal profile. Only the official representative of an artist, business, or brand may create a Facebook Page. The Page creator can then add other admins to help manage the Page. Each Page admin can edit the Page from their own accounts by selecting the "Ads and Pages" icon from the Applications menu in the lower left corner of any Facebook page. The creator has the power to add and remove other Page admins. Admins cannot, however, remove the creator of the Page.

You can choose to stop receiving updates from a Page at any time by clicking the "Unsubscribe" link that appears when you view the individual update. Additionally, you can click on the "Edit Updates Settings" link found in the bottom right corner of the Updates tab in your Inbox.

To report a Page for content that violates our Statement of Rights and Responsibilities, please click on the "Report this Page" link found in the bottom, left corner of every Page.

If you are the official representative of an organization, business, celebrity, or band, you can create a Page here to represent your organization on Facebook.

If you are the official representative of an organization, business, celebrity, or band, you can create a Page here.

Only the official representative of an organization, business, celebrity, or band may create a Facebook Page. The Page creator can then add other representatives to help them manage the Page. Each Page admin will be able to update and edit their Pages from their own accounts.

If you would like to create a Facebook presence for a celebrity or organization and you are not officially authorized to do so, we suggest you create a Facebook group instead, as these may be created and maintained by any user.

You can access your Page by typing your Page name into the search bar in the top right corner of the any Facebook page and selecting it from the drop-down that appears.

Alternatively, you can click "Advertising" at the bottom of any Facebook page, and then click the "Pages" tab on the following page.

Page Admins can update their fans about new Page content, promotions, upcoming events, and more. Pages can send messages to either their entire fan base or target their update to fans in a specific demographic. The messages Pages send their fans will appear in the "Updates" tab of a user’s Inbox.

In order to upload music to your Page, we need you to submit a valid form of identification that identifies you, the admin of the Page. By submitting a valid form of identification you are confirming that you either own the copyright to the content you will be uploading or that you are authorized by the copyright owner to upload that copyrighted content to your Page.

Please note that you can black out any sensitive information on your identification if you wish, other than your name and picture. We currently only accept photo passports, school IDs, and drivers licenses. If you do not wish to upload a form of identification, you will not be able to upload music.

The name I’d like to create a Page for is blocked. How can I create a Page for this artist, brand, or business?

Only the official representative may create a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.

If you aren't the authorized representative and would like to create a space for fans of a certain topic or figure to share their thoughts and opinions, we suggest you create a Facebook group.

There’s already a Page for the artist, brand, or business I represent. How can I gain access to it?

Only the official representative may create or gain access to a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see. Please submit this form with all requested information.

I don’t have a Facebook account. Can I still create a Page?

Yes, you can create a business account. To create a business account, follow the steps below:

1. Create a Facebook Page by clicking here.
2. After entering the required information, you will be prompted to log in to an existing Facebook account or create a new one. If you do not currently have a Facebook account, please select "I do not have a Facebook account."
3. Enter your email address and date of birth.

I can’t find the "Create Page" button.

To get started, please click here.

It’s not currently possible to edit the name of a Page. If you would like to change your Page name, you will need to delete your Page and recreate it. The Facebook team isn't able to change Page names for you.

To delete your Page, please click on "Edit Page" and then on "Delete Page" at the top of the page.

For questions and answers regarding usernames for your Page, click here.

There is no limit to the number of admins a Page can have.

To appoint other users as Page Admins, please select the ‘Edit Admins’ option when you are viewing the Page you currently administer. Simply choose the names of any users on your friends list that you would like to add as Admins. These users will then be able to help you manage the Page. Every Admin can manage the Page from their own Facebook account using the ‘Page Manager’ application. If the individual you wish to invite to admin your Page is not presently a member of Facebook, simply type their email address in the "Reqest Admins via Email". They can then register for the site and will be able to accept the admin request as soon as they join Facebook.

Page Admins can choose whether they wish to send an update to their entire fan base or to target their update to fans in a specific demographic. The "Target this update" option will allow Page Admins to target their update by location, sex, and age. Only fans in the target group selected will receive the update from the Page.

Facebook Pages do not currently have an Inbox, and can't be used to contact individual fans directly. We may add this feature in the future but don't have a date for when this might happen. At this time, if you choose to send a personal message to a user, it will appear to come from you and not from the Page. Similarly, users aren't able to contact Page admins through the Page.

Your Page can now post status messages - short text-only messages like those found on user profiles. Soon, these statuses will appear in fans’ News Feeds.

Yes, you can publish posts, links, photos, and videos to fans based on location and language. This is controlled via the ‘Customize’ option, located in the dropdown next to the ‘Share’ button in the publish box. A post that is published to Facebook users in a specific location or language will only be visible to those users. All other users will never see the post in the News Feed, on your Page, or anywhere else across Facebook.

Mousing-over the ‘people’ icon, which will appear at the bottom of any post published with custom settings, will display which fans a post was published to.

It will only be visible to that fan’s friends if they are also part of the group you specified when selecting custom settings.

At this time, it is not possible to message all the fans attending an event you have created on your Page. You will need to use the Page’s "Updates" feature in order to send out a message to your fans.

The information fields that are available for you to write in are determined by the Page category that you selected when you first set up the Page. You aren't able to change the category of your Page after you've created it, so if you would like different fields, you'll need to delete your Page and create a new one.

Unfortunately, we do not yet provide notifications of activity on your Page. In the future we may provide alerts for certain activities on the Page.

If you click on the "Create Your Profile" button, you will be asked to provide additional information to allow you to transform your business account into a personal account. You will be required to enter your full name, a security question, and an answer to your security question. Once this final registration step is completed, these changes cannot be reverted. You will then permanently have a personal account on the site.

If you convert your business account into a personal account, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the "Ads and Pages" link in the left hand navigation menu entitled "Applications." The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.

No, once you provide the final registration information for creating a user profile, you cannot revert back to your business account.

If you convert your business account into a user profile, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the Ads and Pages link in the left hand navigation menu entitled 'Applications'. The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.

From your Page Manager you can view all of the Facebook Pages that you created or admin.

You can always access your Page Manager at http://www.facebook.com/pages/manage/.

Maintaining multiple accounts, regardless of the purpose, is a violation of Facebook’s Terms of Use. If you already have a personal account, then we cannot allow you to create business accounts for any reason. You can manage all the Pages and Socials Ads that you create on your personal account.

Please keep in mind that the fans of any of the Pages you administer will not have visibility or access to your personal account or profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.

If you wish to manage ads for multiple clients, you will need to do so from one account. We suggest you restrict all ads for each client to separate campaigns. Unfortunately it is not currently possible to designate separate credit cards for each campaign or to have multiple administrators for the same ad account.

The name I’d like to create a Page for is blocked. How can I create a Page for this artist, brand, or business?

Only the official representative may create a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.

There’s already a Page for the artist, brand, or business I represent. How can I gain access to it?

Only the official representative may create or gain access to a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.Please use this form to contact us with all requested information.

I don’t have a Facebook account. Can I still create a Page?

Yes, you can do so by creating a Business Account. To get started, you will need to first create a Facebook Page. To start this process, please click here. Once you’ve entered in the required information, you will be asked to log in to an existing Facebook account, or create a new one. If you do not currently have a Facebook account, please select ‘I do not have a Facebook account.’ You will then need to enter your email address and date of birth. Please be aware that managing multiple accounts is a violation of Facebook’s Terms of Use. If we determine that an individual has more than one account, we reserve the right to terminate all of their accounts.

I can’t find the "Create Page" button.

To get started, please click here.

If you click on the "Create Your Profile" button, you will be asked to provide additional information to allow you to transform your business account into a personal account. You will be required to enter your full name, a security question, and an answer to your security question. Once this final registration step is completed, these changes cannot be reverted. You will then permanently have a personal account on the site.

If you convert your business account into a personal account, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the "Ads and Pages" link in the left hand navigation menu entitled "Applications." The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.

No, once you provide the final registration information for creating a user profile, you cannot revert back to your business account.

If you convert your business account into a user profile, you will still be able to manage all the Pages and Ads you’ve created by clicking the Ads and Pages link in the left hand navigation menu entitled 'Applications'. The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.

Each business account or personal account on the site should only be used by one individual. This individual should be the owner of the email address used as the login email address for the account.

A Page can have multiple administrators. Each Page administrator will need to have their own business account or personal account. Every admin can manage the Page from their own Facebook account using the "Page Manager" application that will appear in the left hand column of the Applications section once they become an admin for a Page. Every admin has equal access to and the same abilities as the other admins for a Page, however the original creator of the Page may never be removed by other Page admins.

Facebook strives to create relevant and interesting advertisements to you and your friends. Here are the facts about Facebook Ads:

* Facebook Ads are sometimes paired with social actions (e.g., becoming a fan of a Page) that your friends have taken.
* You only appear in Facebook Ads to your confirmed friends. If a photo is used, it is your profile photo and not from your photo albums.
* Facebook doesn't sell your information to advertisers.
* Facebook actively enforces policies that help protect your experience with third party applications and ad networks.

With Facebook Ads for Pages and Events, you may see stories about actions your friends have taken on Facebook attached to ads you see. For example, you might see a story about a friend becoming a fan of a Page related to the ad you're seeing. Similarly, your friends might see stories about you that relate to the ads they're seeing. Such stories will only be shown to friends, and will adhere to any privacy settings you've set for your account.

You can see examples of these kinds of ads here.

Facebook runs advertisements from its own advertising system that let your friends know if you have a direct connection with a product or service, in the same way that your friends learn through your News Feed if you're connected with another friend or an organization's Facebook Page. For example, if one of your friends becomes a fan of a Page, you may see an ad with your friend's profile photo next to it, indicating the action that friend has taken with that Page.

These social ads always require that you and your friends have taken an express action to indicate your connections with the product or service and that no data be shared with the third party. Such stories will adhere to any privacy settings you've set for your account.

You can see examples of these kinds of ads here.

Facebook does not give third party applications or ad networks the right to use your name or picture in ads. The ads you see running within application pages are served by ad networks outside of Facebook, and not by Facebook itself.

You can report concerns you have about the content or behavior of any platform application directly to the developer of that application by going to the application's About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.

Please note that your privacy settings for Facebook Ads do not control application behavior, but we will take action on applications that violate our Terms of Use or SSR.

You can edit your ad privacy settings through the "Settings" tab at the top of any page within Facebook, or by clicking here.

Facebook Ads for Pages and Events allow users to engage with your ads the same way they interact with other content on Facebook – without leaving the page they are viewing. Ads for Pages include a "Become a fan" link, while ads for Facebook Events include an "RSVP" link. Users who view these ads can connect with your Pages and Events from the ad itself, automatically creating a story on the user’s profile page and possibly even their friends’ home page Highlights, generating free distribution for you.

You can choose to include a "Become a Fan" link when you create a Facebook Ad for a Page. This will allow users to connect with your Page directly from the ad, without interrupting their Facebook experience. They'll still be able to click on your ad and view the Page directly as well. To set up ads with a "Become a fan" link, click "Promote Page with an Ad" when viewing any Page you manage, and this option will be automatically added to the ad creative. Alternatively, you can create ads with this fan link when you choose to advertise your Page through the normal ad creation page.

If you'd like to advertise an Event you've created on Facebook, you can now also choose to let users RSVP directly from the ad. To do so, simply choose to advertise your Event from the Event page itself, or from the ad creation page as above.

You can choose to include an RSVP link when you create a Facebook Ad for an Event. This will allow users to connect with your Event directly from the ad, without interrupting their Facebook experience. They'll still be able to click on your ad and view the Event directly as well. To set up Event ads with an RSVP link, click "Promote Event with an Ad" when viewing any Event you manage, and this option will be automatically added to the ad creative. Alternatively, you can create ads with this link when you choose to advertise your Event through the normal ad creation page.

If you'd like to advertise a Page you manage on Facebook, you can now also choose to let users "Become a fan" directly from the ad. To do so, simply choose to advertise your Page from the Page itself, or from the ad creation page as above.

When you give users the option to become a fan of your Page, or RSVP to your event directly from the ad they're viewing, you give them a chance to easily connect with your Page or Event without interrupting their Facebook experience. They'll still be able to click through your ad to view the Page or Event itself, but this second option may be less disruptive to their Facebook experience, and increase engagement with your ad.

Once they've become a fan of your Page, or RSVPed to your Event, you'll be able to contact them with updates and other news, just as you can any other fan. In addition, when other users view the same ad, they will see friends who have already become a fan of your Page or are attending your Event, increasing the relevancy of the ad for them.

As with all Facebook Ads, you will bid for Facebook Ads for Pages and Events on a per-click (CPC) or per-impression (CPM) basis. You will never pay more than your maximum CPC or CPM bid. If you choose to pay per click (CPC), this will include clicks on your title, image, or ad body, and clicks on the "Become a Fan" link or "Yes" and "Maybe" RSVPs. You will not be charged when a user clicks on their friends’ names appearing with the ad, or for incomplete or "No" RSVPs.

If you choose to promote your Page or Event with an ad, we require you to use the Page or Event name as your ad title. If you'd like to change the title of your ad, you won't be able to include friend actions with your ad. We require advertisers use the name of their Page or Event as their ad title so that users are clearly aware of what they're engaging with when they become a fan or RSVP to an Event from within the ad.

As with all Facebook Ads, your reports will show you how your ads are performing with impressions, clicks and CTR. Clicks will include clicks on your title, image, body and clicks on the "Become a Fan" link or RSVP "Yes" and "Maybe"s. In addition, you will see a breakdown of your respective friend actions (users becoming fans of your Page, or RSVPing to your Event) so that you can measure how these features are performing for your ads.

Yes. Click on the "I want to advertise a web page." link and you’ll be able to create your own ad: title, body, image and URL which points to your Page but does not include the "Become a Fan" link.

The following terms are used in your Advertising Performance report. Not all terms will appear in every report.

Date: The date on which the activity reported in the row of the report took place. Please note that monthly reports will be dated on the first of each month and weekly reports will be dated on the Sunday that marks the beginning of the week.

Campaign or Ad Name: The name of the ad/campaign reported in the row.

Campaign or Ad ID: The unique ID number of the ad/campaign reported in the row.

Impressions: The total number of times the ad referenced was shown has been shown on the site.

Clicks: The total number of clicks on the ads tracked by that row in the report.

Clicks Rate: The click rate for an ad is calculated as the number of clicks the ad received divided by the number of impressions (times the ad was shown on the site) in the given time period.

Actions: The number of times users have become a fan of your Page or RSVP'ed positively to your Facebook Event. (This data will only appear for Facebook Ads for Pages or Events.)

Actions Rate: The action rate for an ad is calculated as the number of actions the ad received divided by the number of impressions (times the ad was shown on the site) in the given time period.

CPC: The average cost per click in your account's selected currency for the given row.

CPM: The average cost per thousand impressions for the given row.

Spent: The total cost for the activity in the given row.

Unique Impressions: The number of distinct users who viewed the ad(s) tracked by the given row of the report.

Unique Clicks: The number of distinct users who clicked on the ad(s) tracked by the given row of the report.

Unique Clicks Rate: The unique click-through rate. This rate is calculated as the number of unique clicks the ad(s) received divided by the number of unique ad impressions.

Facebook Ads display in the right side column on Facebook pages in the Ad Space. In the Ad Space, up to three ads may show at one time on any given page. These right-hand spaces might include three Facebook ads or one Facebook ad and one banner ad. In the second case, the banner ad will always appear below the Facebook ad.

All Facebook Ads will appear in the Ad Space in the right-hand column of pages throughout Facebook. It is not possible to choose whether your ad appears in the first, second, or third placement within the Ad Space.

The homepage ad placement, located just to the right of the News Feed, is currently only available to a limited set of advertisers who are in direct relationships with our sales team. As this space continues to evolve and improve, we’ll provide more details regarding its availability.

With Facebook Ads for Pages and Events, you may see stories about actions your friends have taken on Facebook attached to ads you see. For example, you might see a story about a friend becoming a fan of a Page related to the ad you're seeing. Similarly, your friends might see stories about you that relate to the ads they're seeing. Such stories will only be shown to friends, and will adhere to any privacy settings you've set for your account.

If you would like to see some of the ads that have been shown to you in the past while you were browsing Facebook, you can visit this page. This will show you the Facebook ads that have been served to your account during the past 24 hours. We aren't able to retrieve any older Facebook ads for you, or ads you may have seen on applications. You can also view this page by clicking the "More Ads" link that appears below most Facebook Ads.

You can view recent conversation history by opening a chat window with your friend. You cannot view older conversations at this time or conversations with friends who are not currently online.

To clear your chat history just click the "Clear Chat History" link at the top of your Chat window. While message history is saved from page to page, and even between login sessions, please note that it is not logged permanently.

To message the event guest list, go to the event’s main page and click "Message All Guests" beneath the event profile photo. You will be able to send a message to all guests, or to different groups of guests based on RSVP status.

Please note that you can only message all guests if the total number of guests who are attending, maybe attending, or who have not yet replied does not exceed 5,000. Also, if an event is hosted by a Page, the Page admin will not see the option to send a message to event guests. Individuals may be added as event admins in order to have this option.

To view a list of known issues concerning the Events application click here.

Find questions and answers from other users here.

You can submit a name change request through the "Name" section of your Account Settings page. Please note that Facebook reviews each name change request that is submitted. Due to the volume of requests we receive, your request may not be processed immediately.

Please note that Facebook account names must adhere to the following authenticity standards:

• Your full first and last name must be listed. Nicknames can be listed if they are a variation of your first or last name, but only in the format "First Name ‘Nickname’ Lastname."
• Accounts are for personal use only. To represent a celebrity, business or brand, please create a Facebook Page. Pages are for representing a real public figure, artist, brand or organization, and may only be created by an official representative of that entity. For more information about Facebook Pages, please click here.
• Professional and religious titles are not allowed in account names.
• You can list your maiden name as your alternate name on the Account Settings page. Please note that account names that include "was," "nee" and "formerly" are not allowed.
• Accounts can represent one person only. Accounts representing groups, families or couples are not allowed.

Facebook reviews every name change request before it is approved. If your name change request is rejected, it could be because our systems have mistakenly prevented the change. If your real, full first and last name has been rejected, you can submit your request for further review by clicking here.

Please note that Facebook account names must adhere to the following authenticity standards:

• Your full first and last name must be listed. Nicknames can be listed if they are a variation of your first or last name, but only in the format "First Name ‘Nickname’ Lastname."
• Accounts are for personal use only. To represent a celebrity, business or brand, please create a Facebook Page. Pages are for representing a real public figure, artist, brand or organization, and may only be created by an official representative of that entity. For more information about Facebook Pages, please click here.
• Professional and religious titles are not allowed in account names.
• You can list your maiden name as your alternate name on the Account Settings page. Please note that account names that include "was," "nee," and "formerly" are not allowed.
• Accounts can represent one person only. Accounts representing groups, families or couples are not allowed.

Facebook reviews every name change request before it is approved. If your name change request is rejected, it could be because our systems have mistakenly prevented the change. If your real, full first and last name has been rejected, you can submit your request for further review by clicking here.

Please select the option that best describes your issue:

• I'm already registered, but I need to change my name: Please submit your name change request and allow 24 hours for the submission to be approved. Facebook reviews each name change request that is submitted. Due to the volume of requests we receive, your request may not be processed immediately. If you have already submitted the request and the 24 hours have expired, please submit your report to Facebook.


• I'm trying to sign up for a new account to use as a personal profile: While signing up for a personal profile, please ensure that your full name does not contain any invalid punctuation and that it contains a full last name. If you're still having problems signing up for a personal profile, please submit a report.


• I'm trying to register a presence for a business, product, or public figure: We do not allow these entities to maintain personal profiles, but you can create a Facebook Page. Pages can only be created to represent a real public figure, artist, brand or organization, and may only be created by an official representative of that entity. Find out more about Facebook Pages.

: If you are seeing a group or event invitation on your home page that still appears after you have taken action on it, or that does not allow you to take action, try clearing your browser's cache and cookies by following the instructions here. If the invite remains after you have taken those steps, please submit a report here.

If your city or town does not appear after typing it into the City/Town field on the Edit Event page, please submit your request here.

The option to message all guests will not appear on an event after it has passed 5,000 guests. This includes guests who are listed as attending, maybe attending, or not yet replied. This measure is in place both for technical reasons and to prevent spam.

Also, if an event is hosted by a Page, the Page admin will not see the option to send a message to event guests. Individuals may be added as event admins in order to have this option.

We understand that these limitations may pose an inconvenience and will keep this in mind as we continue to improve the feature.

Facebook Insights measures user exposure, actions, and behavior relating to your Social Ads and Facebook Page. By understanding activity and performance, fans and ad respondents, and trends and comparisons, you are better equipped to improve your business on Facebook and elsewhere. Insights is a free service for all Facebook Pages and Social Ads.

Only Page admins can view this information, and it is displayed in the left column of the Page. To view comprehensive Insights, click "See All" in the left column.

Page admins now have the ability to see information about their fan base and the fans who interact with their content. For privacy reasons, Facebook will not provide demographic data (such as age and gender) or geographic data (such as country, city, and spoken language) unless there is a significant number of fans in each statistical category. To increase your number of fans and active fans, you may want to write on your Page's Wall, post photos or videos to your Page, or create other content that your fans will find engaging.

Page admins who post engaging, high quality content will have interactive fan bases capable of virally spreading content through the social graph. The Fan Interaction Graph shows how fans are engaging with your posts and consuming your material.

• Interactions: Total number of comments, Wall posts, and likes.



• Interactions Per Post: Average number of comments, Wall posts, and likes generated by each piece of content you post.



• Post Quality: Score measuring how engaging your content is to Facebook users. A higher Post Quality indicates material that better engages users.



• Posts: Number of posts your Page has made either on the Wall or in video.



• Page Views: Number of times your Page has been viewed by Facebook users.



• Stream CTR / ETR: This graph is a measure of the Click Through Rate and Engagement Rate for your content appearing in the Facebook News Feed. If a user clicks on one of your posts, that will be counted as Stream CTR. If a user likes or comments on one of your posts, that will be counted in the Stream ETR. Please note that Stream data is based on a sample and therefore is an estimate of your Stream CTR and ETR. (Coming soon)



• Media Consumption: This graph tracks how many photo views, audio plays, and video plays your content have received.



• Discussion Posts: Total number of discussion posts written by fans.



• Reviews: Number of times your Page has been rated in the Reviews application.

The Post Quality score measures how engaging your Posts have been to Facebook users over a rolling seven-day window.

Post Quality is an important indicator for how fans gauge your posts. This score is calculated with an algorithm that takes into account your number of posts, total fan interactions received, number of fans, as well as other factors. Post Quality scores can potentially be improved by:

• Making sure that your posts, whether they are Wall posts, photos, or videos, are relevant to your fans. Disseminating interesting and meaningful content is the best way to get people to interact with your Page.



• Not posting an overwhelming amount of low quality content. It is better to provide interesting posts, less frequently than it is to rapidly publish less engaging material.



• Increasing your total fan base to garner more total interactions (create an ad link).

Your Friends page displays your Friend List, your Fan of List, and your Connections List. Your Friend List is made up of your friends, your Fan of list is made up of Pages that you have become a fan of, and your Connections list includes both.

To create and customize additional Lists, which can contain both profiles and Pages, please follow these steps:

1. Click the "Create" link that appears beneath the filters on the left side of your home page or your Friends page. Or, click the "Create New List" button from the "All Friends" tab of the Friends page.
2. Type the title of your list and hit enter.
3. Add people or Pages to the list by typing their names into the "Add to List" field or selecting them from the list.
4. Select "Save List" to store your changes.

You do not need to submit your app to the directory in order to add it to your Page. Go to the app profile page, click the "more" link, then "add to page".

If "add to page" isn't there, you haven't enabled your app for Pages, and you'll need to do that first.

You can use any available HTML application (like this one) to put your code directly into a box or tab on your page.

Any application you create yourself can also be added to a page if you have marked its settings as installable to users and Pages.

You can find out more about creating a special tab for your application here: Profile Tab documentation

The changes announced today do not affect any canvas page or canvas page URLs. Canvas page URLs will continue to live on the domain http://apps.facebook.com at their current URLs. At the present time, the new username-specific URLs cannot point to canvas pages.

Every Facebook Page or application profile that has more than 1,000 fans as of May 31, 2009, can get one username-specific URL associated with the page. If there are multiple administrators of a Page, the first username selected by any one of the administrators will be associated with the page. If you're an administrator, you can get more details here.

For your application profile, we recommend you choose a username that closely matches the name of your application. For a Facebook Page you maintain to promote your development company, you might choose your company name as your username.

You can sign up for a username starting at 12:01 a.m. EDT on Saturday, June 13, 2009, by visiting www.facebook.com/username. After selecting one for your application or company name, you will see a green check mark indicating that the name is available before you actually claim it. In some cases, your desired username may not be available because someone has already selected it or because we've reserved certain names that have been brought to our attention in an effort to help third parties protect their intellectual property and other rights. If your username is unavailable or you wish to report that another username infringes your intellectual property rights, please click here.

Be sure to check out this FAQ for answers to other common questions.

You can choose to advertise a web page or content you’ve created on Facebook, like a Page or application. On this page, please choose where you’d like users to be directed when they click on your ad. To link your ad to any external website, use the "I have a website I want to advertise" option. To link your ad to any page within Facebook, including a Facebook Page or application, use the "I have something on Facebook I want to advertise" option. If you do not already have a Facebook Page, you can create one by clicking on the "Help me make a Page" option.

A musical artist, business, or brand can create Facebook Pages to share information, interact with their fans, and create a highly engaging presence plugged into Facebook’s social graph. These Pages are distinct presences, separate from users’ profiles, and optimized for these presences’ needs to communicate, distribute information/content, engage their fans, and capture new audiences virally through their fans’ recommendations to their friends. Facebook Pages are designed to be a media rich, valuable presence solution for any artist, business, or brand that can be integrated seamlessly into the user experience with socially-relevant applications.

Click here to create a Page for an organization of which you are an authorized representative.

To learn more about the specific features available to Page and Event advertisements, please click here.

The home page ad placement, located just to the right of the News Feed, is similar to existing Facebook Ads and will display a combination of an image and text. This placement is currently only available to a limited set of advertisers. As this space continues to evolve and improve, we’ll provide more details regarding its availability.

To view a list of known issues concerning the Groups application, click here.

Groups and Pages serve different purposes on Facebook. Groups are meant to foster group discussion around a particular topic area while Pages allow entities such as public figures and organizations to broadcast information to their fans. Only the authorized representative of the entity can run a Page.

If you are an administrator of a Facebook Page, you will be able to choose your username at facebook.com/username just like a user selecting a username for their profile. There will be an interface for you to choose usernames for the Pages you administer.

All Pages are eligible to claim usernames if they have more than 25 fans.

If you are an administrator of a Page, you will be able to choose a username for each Page at http://www.facebook.com. There will be an interface for you to choose usernames for the Facebook Pages you administer.

Usernames allow public entities to easily promote your presence on Facebook with a short URL (http://www.facebook.com/companyname). This username can be used in your marketing communications, company website and business cards.

Usernames were created to make it easier for Facebook users to identify their profile and share with others. As a public figure, business or brand with a Page on Facebook, your username should be straightforward and easy to remember. Facebook encourages you to consider the following when creating a username for Pages:

• Create a username that is as close as possible to your public figure or business name (e.g. AshtonKutcher, PizzaHut).
• If you own the rights to a given name, make it your username so that others cannot obtain it.
• Usernames can only contain alphanumeric characters (A-Z, 0-9) or a period (".").
• Choose a username you will be happy with for the long term. Usernames are not transferable.
• Your username must adhere to Facebook’s Statement of Rights and Responsibilities.

No. Once you have claimed a username by clicking the "Confirm" button, it is not possible to edit it, or to transfer your username to a different account on Facebook. Additionally, when an account is removed from the site, its username will not be made available to other users for security reasons.

No. Only one username is allowed per Page.

If you wish to report that someone’s username infringes your rights, all you need to do is fill out our username IP infringement form here.

At this time, generic words are not available as usernames. Facebook encourages all users and Page administrators to create a username that closely matches the true identity of their name or business.

Yes. People can set one and only one username for their personal profile. Similarly, Facebook Page administrators can only have one and only one username for each Page they administer.

If your account was compromised and a username was selected without your consent, please report the issue here.

Please make sure that the email associated with your account is secure. If you're having trouble logging in with your normal email and password, try resetting your password using the link on the login page. An email will be sent to you with steps for completing the process. If the email on your account has been changed, or if you are unable to access your profile, please send include information about the account in your report so we can look into it further and hopefully restore access.

You can view today’s events and birthdays in the Events section on the right-hand sidebar of your home page. This section is located beneath Highlights. Click the "See All" link to see upcoming events and birthdays, friends’ events and past events.

Any pending requests and invites you have will appear in the Requests section on the right sidebar on your home page. This section is located at the very top, above Suggestions. Follow the links to view details, RSVP, or confirm your requests.

Please make sure you have not adjusted your email notification settings from the Notifications tab of the Account page.

Please check your spam/junk email filter to ensure that emails coming from Facebook have not been incorrectly placed in this folder. Be sure to add the "@facebookmail.com" email domain to your email account's safe senders list.

If you are still not receiving emails from Facebook, please contact your ISP (Internet Service Provider) to ensure that they are not blocking email traffic coming from Facebook.

If you've completed all steps above, please click here to submit your report to Facebook.

Facebook Pages may only be used to represent real entities, and may only be created by authorized representatives of the Page subject. If you believe your Page was removed in error and you can confirm that you are or officially represent this entity, please report this here.

In this case, unless you have selected to always publish stories from that website from the "External Websites" section of the Privacy page, you will have another chance to remove the story the next time you go to your home page. A home page announcement lets you know that there is a story about to be published, and you can click the "Remove" link next to it. This prevents the story from being published and the story will never appear in your Mini-Feed or a friend’s News Feed.

In this case, no story will be published by Facebook.

These stories will not be published in your Mini-Feed or in the News Feeds of your friends. The stories will be removed from your queue of stories and you will not see a notification about those particular stories on your home page again.

When you leave the home page or choose to ignore the home page notification, it will go away after a few days and nothing will be published to Mini-Feed or News Feed. However, when you ignore a story, it remains queued, so that the next time you generate a Beacon story, this home page message will have two stories, instead of one.

Checking the box "Always publish stories sent to my profile from this site" means that you will no longer be notified twice about stories being sent to your profile for that particular site. You will still be notified by a pop-up on the site generating the action, but you will no longer see the second notification on your home page.

Some users are being sent back to their home page or another page when trying to comment on a photo. We are aware of this issue and are working to resolve it. If you would like to submit a report about this problem, please click here.

Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.

Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.

Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.

Automatic authentication is a very lightweight authentication model that replaced the concept of "adding" Platform applications. It was announced on the developers blog.

Automatic authentication means that if a user visits an application canvas page (whether it's an FBML- or iframe-based canvas page), Facebook will pass that visitor's user ID to the application, even if the user has not authorized the application. The UID also gets passed when a user interacts with another user's application tab.

The user ID is passed along to canvas pages as the fb_sig_canvas_user parameter. You can access it from the new version of the PHP client using: $fb->get_canvas_user();

More information is available here: http://wiki.developers.facebook.com/index.php/Automatic_Authentication

Our best recommendation is to create a splash page for your application that users who come to your app will see if they have not authorized the application. Then you can use the Authorize popup dialog to get them to access the application. This is considered a better method than prompting them to go to an install page first.

Please see: http://wiki.developers.facebook.com/index.php/Automatic_Authentication and http://wiki.developers.facebook.com/index.php/Authorizing_Applications.

When attempting to view certain profiles, some users are seeing an error that says: "The page you requested was not found. You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive." If you would like to submit a report about this issue, please click here.

The Pages section on the Info tab is not appearing for some users. We are currently working to resolve this issue, no further reports are needed.

The real-time stream on your home page includes stories about your all friends’ activities. To view only your friends’ application stories, use the Filters under the Applications heading in the left sidebar of your home page. For example, if you click on the "Photos" link, only your friends’ Photos stories will appear.

You can view today’s events and birthdays in the Events section on the right-hand sidebar of your home page. This section is located beneath Highlights. Click the "See All" link to see upcoming events and birthdays, friends’ events and past events.

Any pending requests and invites you have will appear in the Requests section on the right sidebar on your home page. This section is located at the very top, above Suggestions. Follow the links to view details, RSVP, or confirm your requests.

Please provide feedback on this issue here.

Some users are experiencing issues with the home page not loading properly. Please report this here.

The stories that appear on your friends’ home pages are based on the content you publish, the privacy settings of everyone involved, and your friends’ filter preferences.

Because your friends can always choose to hide content that you publish, there is no way to guarantee that your stories will always appear on their home pages.

Facebook Connect uses a few techniques to communicate across domains. Check out Cross Domain Communication for details.

Sure -- insert your XFBML via JavaScript, then call FB.XFBML.Host.parseDomTree. This re-parses the DOM and updates the page with any new XFBML.

Any pending requests and invites you have will appear in the Requests section on the right sidebar on your home page. This section is located at the very top, above Suggestions. Follow the links to view details, RSVP, or confirm your requests.

You can view today’s events and birthdays in the Events section on the right-hand sidebar of your home page. Click the "See All" link to see upcoming events and birthdays, friends’ events and past events.

If your friends do not have any upcoming birthdays, you will not see a Birthdays section on your home page. In addition, we will never show your own birthday in this box, but rest assured that we will notify your friends of your upcoming birthday if your privacy settings are set to allow them to view it.

Please also keep in mind that you may be unable to see some notifications depending on a user’s privacy settings. You can update the visibility of your birthday while editing your profile.

When you click "Friends" at the top of any Facebook page, you will be directed to the "Find Friends" tab by default. In addition to finding and inviting friends, the Friends page allows you to organize and view your Friend Lists, browse your networks for friends, and easily access your friends’ mobile phone numbers. Simply navigate to the All Friends tab from the menu on the left side of the page to view all of your friends. Check out the Browse, Phonebook, Recently Added, and Lists tabs to see filtered groups of friends.

You are most likely in Sandbox mode. You can disable Sandbox mode from the Advanced tab of your application's "Edit Settings" page.

To update your status, simply enter your status in the Publisher box (the text field at the top of your home page and at the top of your profile), then click Post or Share.

By default, your friends and people in your networks can see your status. You can restrict this further from the Profile section of the Privacy page.

While status updates have been removed from the Friends page, they have been added in a separate filter on the home page. If you do not see this filter in your left hand menu immediately, just click the "More" link located beneath the menu.

The name you enter as your electronic signature should match the name on your account. If you have a business account with no name or profile, or are trying to create an account when you create your Page, please enter your legal first and last name as your electronic signature.

We are currently experiencing an issue with this feature that may result in an error when you try to create your Page. We are working to resolve this issue, reports are no longer needed.

To view a list of known issues concerning the Home Page, please click here.

To view a list of known issues concerning the Profile Page, please click here.

With recent changes to the site, the friend details that were already established on your account have been converted to Friend Lists. You can filter your view of each Friend List’s stream of activity separately on the home page.

To create and customize your own Friend Lists, please follow these steps:

1. Click the "Create" link that appears beneath the filters on the left side of your home page or your Friends page. Or, click the "Create New List" button from the "All Friends" tab of the Friends page.
2. Type the title of your list and hit enter.
3. Add friends to the list by typing their names into the "Add to List" field or selecting them from the list.
4. Select "Save List" to store your changes.

In addition, if you have more than two Friend Lists, you can easily add or remove friends from lists by using the drop-down menu that appears next to their names on the "All Friends" tab of the Friends page.

To view a list of known issues concerning the Wall, please click here.

Some users have not been able to log in and are receiving this error message. We are aware of this problem and are working on resolving the issue soon. Please report this issue here.

Some Internet Explorer users are seeing the Facebook footer menu in the middle of the page. For a quick fix, please follow these instructions to upgrade your browser.

There's a setting to control who sees your Wall Posts on the Profile section of the Privacy page. It is most likely on the "No One" setting. You can add your Wall to your profile page by adjusting the setting so that it's no longer on the most restricted level.

To optimize your Facebook experience, please download the most up-to-date version of your Internet browser. For more information on upgrading your browser, follow the instructions listed here.

If the problem persists:

1. Click out of the application (e.g., click Profile or Inbox at the top of any Facebook page), and then re-open the application.
2. Refresh the page (Ctrl + R on PCs; Cmd + R on Macs)
3. If the above steps did not resolve the issue, please contact the developer of the application through their "About" page.

Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.

If you continue to experience problems, your security software may be blocking sites that you must be able to access to use Facebook. Be sure to enter "www.facebook.com" and http://fbcdn.net" into your antivirus program's or browser's "safe" list of websites.

Some users are experiencing issues with the pages not loading properly. Please report this here.

Facebook takes appropriate precautions to protect users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as a credit card number or your password), we encrypt that information using secure socket layer technology (SSL). Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the URL (web address), but rest assured our logins are secure.

You can control the content that appears on your home page by adjusting the filters on the left side of your screen. Click here to learn more about filters.

The stories that appear on your friends’ home pages are based on the content you publish, the settings of your Publisher Control, and your friends’ filter preferences. While your friends can always choose to hide content that you publish, you can ensure that they have to option to view your stories by changing the settings on your Publisher Control.

Learn more about the Publisher Control here.

Facebook takes appropriate precautions to protect users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as a credit card number or your password), we encrypt that information using secure socket layer technology (SSL). Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the web address (URL), but rest assured that our logins are secure.

We believe that rendering a user's profile picture on every page of your Connect site makes for the best implementation so that a user recognizes that they are logged in with their Facebook account. It is required to indicate that the user is logged in with their Facebook account in some way on the page.

Please visit http://facebook.com/legal/copyright.php. If you have proof of trademark ownership, we are happy to assign you the associated canvas URL.

The Promotion Guidelines document outlines all of the requirements and resources you can use to promote your application or fan page externally. This includes a "Find us on Facebook" logo badge which you may use in the color given or in black and white.

If you want to add a link or button to your site to make it easier for your content to be shared on Facebook, please visit the Share Partners resource for icons, links, share buttons and troubleshooting.

The stories that appear on your friends’ home pages are based on the content you publish, the settings of your Publisher Control, and your friends’ filter preferences. While your friends can always choose to hide content that you publish, you can ensure that they have to option to view your stories by changing the settings on your Publisher Control.

You can tag the following things in a post:

• Your confirmed friends
• Pages you are a fan of
• Events you are attending
• Your groups
• Applications you’ve used

To tag any of these things, enter the "@" symbol followed by the name.

Groups will show a group icon next to their name in the drop-down menu, and events will show a calendar icon. Pages will show the Page photo, and profiles will show the profile photo.

When you tag an application, the link in your post will lead to the application’s Page. You can only tag applications that you have used.

Some users are seeing an issue where clicking on a friend request refreshes the home page. If you are seeing this on the site, please report it here.

The security of your account may have been compromised. Please select a unique and complex password that is different from other passwords that you use on the Internet, and keep this information completely to yourself. You can reset your password by using the "Change Password" field on the Account page.

You should also make sure that all email addresses associated with your account are secure. Remember that anyone who can read your email may be able to also access your Facebook account. Additionally, please make sure that you log out of your Facebook account after each use and "quit" your browser when you’re done using the site. Never check the "Keep me logged in" box when logging in from a public computer or someone else’s mobile device, as this will keep you logged in even after you close your browser window.

Finally, please make sure that when you access the site, you always log in from a legitimate Facebook page with "facebook.com" in the domain part of the URL (web address). For more information about protecting your account, please visit the Facebook Security Page.

There is no limit to the number of Pages you can manage. You can manage as many Pages as you have been given the authority to manage. The Page Admin who initially creates the Page reserves the right to add or remove other Page Admins at their discretion.

There are four main ways to link external content to your profile:

• Click "Share Link" in the Publisher, which is located on your home page and on your profile. Enter a URL from an external site into the bar, and select the "Preview" link. Make changes if necessary and click "Post."
• Go to the Links page, enter a URL from an external site into the box in the right sidebar, and click "Post." Make changes if necessary, and select "Post."
• Find "Share on Facebook" links on partner websites. Clicking on those links will generate a Share Box in a pop up window, where you can select "Post to Profile" and click "Post."
• Go to the Links page and drag the "Share on Facebook" bookmarlet to your browser’s bookmarks bar. Whenever you are on a site and find something you'd like to share, click on the bookmarklet, select "Post to Profile, and click "Post."

To ensure that links are published when you click "Share", please verify that you have allowed the Links application to publish these stories. To check, follow the steps below:

1. Go to the Application Settings page, accessible from the Settings tab at the top of any Facebook page.
2. Click "Edit Settings" to the right of the Links application.
3. Click the Additional Permissions tab.
4. Make sure that the "Publish to streams" box is checked.

Additionally, please make sure that your "Status and links" privacy setting allows your friends to view your status and shared links. You can adjust this setting from the "Profile" section of your Privacy Settings page.

You can control the content that appears on your home page using the filters on the left side of the page. You can filter by application type or by Friend List. You can also reorder filters by dragging your most used ones to the top of the left column.

If you are seeing a group or event invitation on your home page that still appears after you have taken action on it, or that does not allow you to take action, please follow these instructions to clear your browser's cache and cookies. If the invite remains after you have taken these steps, please submit a report here.

Currently, credit cards and co-branded debit cards (Visa or Mastercard, and American Express or JCB for certain currencies) are the only accepted method of payment for ads. We do not currently offer an invoicing as a payment options for ads.

For more information about which currencies are accepted by Facebook, please click here.

For more information about creating an advertising account in another currency, or managing a current account, please click here.

Your daily spend limit works like a credit limit on a credit card. This is separate from the daily budgets that you set for each of your campaigns. The daily spend limit represents the most that our system will ever allow you to spend in one day. Our system will never charge you more than the total of the daily budgets that you have set for your active campaigns.

Under normal circumstances, your daily spend limit will automatically increase as you make successful payments. In some cases, we may be able to manually increase your daily spend limit. If you'd like to request a spend limit increase, please fill out this form.

At this time, credit cards are the only accepted method of payment for Facebook Ads. We hope to make more payment options available in the future. If you need a printed invoice, you can access and print one from within your account. When viewing your ad campaigns, simply click the "Account Billing Summary" link at the bottom of the page. On the summary page, you can click on each charge to see more detailed information.

Your daily spend limit works like a credit limit on a credit card. This is separate from the daily budgets that you set for each of your campaigns. The daily spend limit represents the most that our system will ever allow you to spend in one day. Our system will never charge you more than the total of the daily budgets that you have set for your active campaigns.

Under normal circumstances, your daily spend limit will automatically increase as you make successful payments. In some cases, we may be able to manually increase your daily spend limit. If you'd like to request a spend limit increase, please fill out this form.

This filter allows you to view stories about your friends joining and posting content to groups.

If you would no longer like to receive Updates from a public profile, group, or event, click on any Update it has sent to your Inbox. Next, click the "Unsubscribe" link located below the Update.

The Messages folder of your Inbox includes incoming messages. On this page, you can view a preview, one line of text, from the most recently sent message in each thread. For new messages and other messages that you have not replied to, you will see one line of text from the message sender. However, if you have replied to a message, one line of your sent message will appear in the preview space.

To ensure that all of your Notifications are turned off, please follow these steps:

1. Go to the Notifications section of your Account Settings page.
2. Under the "Facebook" section, click the "Show More" link.
3. Select "Off" for all of the Notification types that are listed.

We are aware of the problem that you described and hope to resolve it as soon as possible. However, please keep in mind that you can narrow your search results by using more targeted Search features, such as Profile Search.

"Site Maintenance" usually means that we're making an improvement to the database that your account is stored on. While we're doing this, you will not be able to access your account. In most instances, this maintenance will last only a few hours. Please note:

• After the maintenance is over, you will still be able to login with the same password.
• Your profile and account will not be affected by the maintenance.
• We don't do site maintenance on all accounts at the same time, so it is possible that some of your friends will be able to access the site while your account is unavailable.
• It is not necessary to contact us about Site Maintenance.
• If your maintenance lasts longer than 24 hours, please follow these instructions to clear your browser's cache and cookies.

If you're still having trouble after trying the above steps, please click here.

Some users have not been able to log in and are receiving this error message. We are aware of this problem and are working on resolving the issue soon. Please report this issue here.

Content is released into the "public domain" when the term of the copyright on that content expires. Once content is in the public domain, it can be used freely by the public. You can learn more about content in the "public domain" at the following resources:

• http://www.copyright.gov/fls/fl102.html
• http://fairuse.stanford.edu/Copyright_and_Fair_Use_Overview/chapter9/
• http://www.copyrightwebsite.com/Info/Law/FairUse.aspx

It is possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Facebook. Please carefully follow the steps provided:

1. Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
   • For Windows:
     http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx
   • For Apple/Mac OS:
     http://support.apple.com/kb/HT1222


2. Reset password: From the Account Setting page, you will need to create a new password. Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.


3. Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
   
   Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
   
   To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.

If you are still unable to access your profile, please send us more information regarding the issue so we can investigate. Please submit your report here.

It is possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Facebook. Please carefully follow the steps provided:

1. Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
   • For Windows:
     http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx
   • For Apple/Mac OS:
     http://support.apple.com/kb/HT1222


2. Reset password: From the Account Setting page, you will need to create a new password. Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.


3. Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
   
   Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
   
   To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.

If you are still unable to access your profile, please send us more information regarding the issue so we can investigate. Please submit your report here.

Phishing is an online attempt to trick users into providing login and account information by pretending to be a login page or email from an official organization. Common examples include banks or email providers.

In the case of a phishing login page, the login page may look identical to the login page you would normally go to. However, in these instances the website does not belong to the organization you have an account with (the URL web address of the website should reflect this).

In the case of a phishing email, the email may look like an email you would receive from the organization you have an account with. However, the links provided in these emails typically direct you to the above phishing login page, rather than a legitimate login page for that organization.

To prevent your account information from being obtained in a phishing scheme, please double check the URL of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.

Please note that current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.

Make sure that when you access the site, you always log in from a legitimate facebook.com domain. A good rule of thumb is if a URL ends in facebook.com, it is owned by Facebook. For example, "en-gb.facebook.com" ends in facebook.com and is therefore safe and legitimate.

When in doubt, just type "facebook.com" into your browser's address field. It's a good idea to bookmark the facebook.com address so that you don't have to enter it manually.

Other URLs that look like Facebook but do not follow this criterion could be illegitimate phishing websites. Never submit your login credentials to a site that looks suspicious.

Facebook has enabled third-party websites to use Facebook’s login and authentication system through a program called Facebook Connect. Facebook Connect allows users to take their Facebook identity, network, and privacy settings with them as they browse and interact with the rest of the Web.

Connect-enabled sites often provide an option to log in to Facebook directly from the site itself. When you see this, you should make sure that the login opens in a separate browser pop-up window, and that the Web address (URL) for the pop-up contains the proper "www.facebook.com" domain. If it does, you’ll know that it’s a legitimate Facebook page and not a phishing attempt, and you can log in safely and securely.

Note: if you’re logged in to Facebook, the Facebook Connect partner site should only ask you to "authorize" that site.

You can read about what some other advertisers have achieved with Facebook Ads on our Facebook Ads Page here.

We encourage all advertisers to become fans of the Facebook Marketing Page and the Facebook Ads Page to get examples of what other brands are doing to reach their desired audience.

While you are not guaranteed any number of clicks or impressions, there are often a variety of easy ways to improve your ads. Here are some simple techniques that may help you optimize your ad and increase your return on investment:

Bid Competitively
-For any given ad unit, we select the best ad to run based on the cost per click or cost per thousand impressions and ad performance. Therefore, if you are not receiving as many clicks or impressions as you would like, we suggest increasing your maximum cost per click or maximum CPM.

Be Relevant
-One way to do this is by targeting users who have interests listed in their profile that are related to your business. Make sure you are using relevant keyword targeting, but also think outside the box. Find related keywords of users who may not explicitly mention your product but are interested in similar products/services.

Encourage Action
-Make sure that your ad text includes a strong call to action such as "Click Here!" or "Order online today!". By doing so, you are giving the user an idea of what to expect if they click on your ad.

Get Visual
-Use relevant and compelling images that directly related to the product/service you are promoting. Make sure this images are eye catching and speak directly to your audience.

Think Simple
-Make sure that the landing site you are advertising is easy to navigate and that the landing page presents information related to the ad prominently and clearly.

Rinse, Wash, Repeat
-Find what works and what doesn't work continue to iterate on your campaigns. Constantly refresh your creative after a couple of days to ensure that your ads do not become stale. This could be as simple as using a different image or ad title.

Have users fan your Page and then you can post to your Page and it will appear in the streams of all users who are fans. If you require direct user communication, you can request the extended permission for ""email"" and then email the user directly.

Maintaining multiple accounts, regardless of the purpose, is a violation of Facebook’s Terms of Use. If you already have a personal account, then we cannot allow you to create business accounts for any reason. You can manage all the Pages and Socials Ads that you create on your personal account.

Please keep in mind that the fans of any of the Pages you administer will not have visibility or access to your personal account or profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.

If you wish to manage ads for multiple clients, you will need to do so from one account. We suggest you restrict all ads for each client to separate campaigns. Unfortunately it is not currently possible to designate separate credit cards for each campaign or to have multiple administrators for the same ad account.

1. Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
   
   Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
   
   To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.


2. Have a unique, strong password: From the Account Settings page, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.


3. Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove harmful programs and keep your information secure.
   • For Windows:
     http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx
   • For Apple/Mac OS:
     http://support.apple.com/kb/HT1222

You can reset your password here. When choosing a new password, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.

1. Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
   
   Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
   
   To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.


2. Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove harmful programs and keep your information secure.
   • For Windows:
     http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx
   • For Apple/Mac OS:
     http://support.apple.com/kb/HT1222

You must confirm your account to verify that you have access to the email address you entered during registration. Confirming your account will enable you to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends, comment, join groups, and fan pages.

While your account is unconfirmed, you will not be able to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends in photos or notes, comment on content, join groups, or fan Pages. This limit is in place due to security reasons.

You can confirm your account and enable the ability to take the above actions in any of the following ways:

• Follow the link in your sign up confirmation email.
• Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
• Follow the link in any email notification you receive from Facebook.
• To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.

If you're still having trouble after the above steps, please click here.

At this time, the Friend Finder is capable of looking directly at email address books for certain email domains (e.g., @hotmail.com). If the error message, "Unsupported Email Address" appears, then this feature cannot automatically look at the address book of your email address to find your friends.

However, you can still use this feature if your email client (the program you use to read your email) allows you to export your contacts list as a .csv, .vcf, or .txt file. Uploading this file to Facebook will allow us to use it to tell you which of your contacts are on the site. For more detailed instructions on how to do this with specific clients, please see the bottom of the Friend Finder page.

In the future, we hope to expand the feature's capabilities to serve the needs of a wider range of users. In the meantime, please feel free to utilize our other search and invitation tools.

You must confirm your account to verify that you have access to the email address you entered during registration. Confirming your account will enable you to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends, comment, join groups, and fan pages.

While your account is unconfirmed, you will not be able to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends in photos or notes, comment on content, join groups, or fan Pages. This limit is in place due to security reasons.

You can confirm your account and enable the ability to take the above actions in any of the following ways:

• Follow the link in your sign up confirmation email.
• Use the Friend Finder tool to see which of your email contacts have profiles on Facebook.
• Follow the link in any email notification you receive from Facebook.
• To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.

If you're still having trouble after the above steps, please click here.

You may receive an email from Facebook asking you to confirm your email address. You must confirm your account to verify that you have access to the email address you entered during registration. Confirming your account will enable you to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends, comment, join groups, and fan pages.

If you do not have an account on Facebook and received a confirmation email in error, you can deactivate the account in question by clicking the link at the bottom of the email.

If you are unable to log in to your account and are receiving a warning that your account appears to be compromised, Facebook has detected suspicious activity on your account and has temporarily suspended it as a security precaution. It is possible that your password was "phished," or stolen by a website designed to look like Facebook. You will be able to regain access to your account once you complete the automated security verification process. When you regain access to your account, please be sure to follow all of the suggested security precautions, including:

1. Password Protection: You should select a unique and complex password for your account and keep this entirely to yourself. Be sure that you use a complex string of numbers, letters, and punctuation marks that is at least six characters in length. It should also be different from other passwords you use elsewhere on the internet.
2. Private Browsing: Please make sure that you log out of your Facebook account and quit your browser when you’re done using the site. This is especially important when using a public computer or someone else's mobile device. You should also never check the "Keep me logged in" box when logging in from a public computer, as this will keep you logged in even after you close your browser window.
3. Secure Email: Since anyone who can read your email can probably also access your Facebook account, you should make sure that any email addresses associated with your account are secure. To ensure security, you should change the password for all of your email accounts and make sure that no two are the same. By varying your passwords, you can greatly decrease your account’s risk of being compromised in the future.
4. Security Question: If you have not done so already, you should add a security question to your account from the Account Settings page. You should choose a question and answer that you will remember, and no one else should be able to answer the question that you choose.
5. Log in at Facebook.com: Make sure that when you access the site, you always log in from a legitimate Facebook page with the facebook.com domain. Do not click any unfamiliar links and do not run any executable files (files ending in .exe) on your computer without knowing what they are. If something looks or feels suspicious, go directly to www.facebook.com to log in.
6. Run Anti-Virus Software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
   
   For Microsoft http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx
   
   For Apple http://support.apple.com/kb/HT1222
7. Learn More: You should visit the following page for more information about Facebook security and how to report suspicious material in the future: http://www.facebook.com/security

Keep in mind that only the presentation of the information is changing — no additional information about you or other people is shared outside of what was already available in current search listings.

You can customize who can find you in search from the Search section of the Privacy Settings page. You will always have the option not to appear in search listings at all.

Anyone who is able to find you in search will always be able to click on your search listing in order to view your name and networks. You can further control the information that these users see by changing the options underneath the title "Search Result Content." There are five listed options: see your picture, send you a message, view your friend list, add you as a friend, and view the Pages you are a fan of. Un-checking any of these boxes will prevent the user from being able to perform the action.

Please note that you may see a different version of the site than others when you perform searches from your own account. You will always be able to find your profile in search because you can always view your own profile. However, users who do not have this permission will not be able to find your profile using search.

By default, everyone can find you in search. However, when people click on your search listing in order to view your name and networks, they won’t be able to see all of the information in your profile. Any additional information that they can view when they click on your search listing is determined by your Search Result Content and Profile privacy settings.

You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page. You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.

It depends on the person's privacy settings. From the Search section of the Privacy Settings page, you can adjust your own Search privacy options to be as open or restrictive as you want. In the "Search Visibility" dropdown, you can select any option, ranging from "Everyone" to "Only Friends." By choosing "Customize" you can further control who will be able to find you in search.

From the Search privacy page, you can also establish what people can see about you and how they can interact with your profle when they find you in searches. In the middle of the page, you will see a section called "Search Result Content" with five options. From this section, you can make it so that your profile picture does not appear in your search results. You can also prevent the people who find you in searches from messaging you, adding you as a friend, viewing your friends list, or viewing the Pages you are a fan of. These settings only apply to people who are not permitted to see your profile based on the selection you make in the "Search Visibility" dropdown. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result.

Keep in mind that only the presentation of the information is changing — no additional information about you or other people is shared outside of what was already available in current search listings.

You can customize who can find you in search from the Search section of the Privacy Settings page. You will always have the option not to appear in search listings at all.

Anyone who is able to find you in search will always be able to click on your search listing in order to view your name and networks. You can further control the information that these users see by changing the options underneath the title "Search Result Content." There are five listed options: see your picture, send you a message, view your friend list, add you as a friend, and view the Pages you are a fan of. Un-checking any of these boxes will prevent the user from being able to perform the action.

Please note that you may see a different version of the site than others when you perform searches from your own account. You will always be able to find your profile in search because you can always view your own profile. However, users who do not have this permission will not be able to find your profile using search.

You may receive an email from Facebook asking you to confirm your email address. You must confirm your account to verify that you have access to the email address you entered during registration. Confirming your account will enable you to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends, comment, join groups, and fan pages.

If you do not have an account on Facebook and received a confirmation email in error, you can deactivate the account in question by clicking the link at the bottom of the email.

Facebook has enabled third-party websites to use Facebook’s login and authentication system through a program called Facebook Connect. Facebook Connect allows users to take their Facebook identity, network, and privacy settings with them as they browse and interact with the rest of the Web. Connect-enabled sites often provide an option to log in to Facebook directly from the site itself. When you see this, you should make sure that the login opens in a separate browser pop-up window, and that the Web address (URL) for the pop-up contains the proper "www.facebook.com" domain. If it does, you’ll know that it’s a legitimate Facebook page and not a phishing attempt, and you can log in safely and securely. Note: if you’re logged in to Facebook, the Facebook Connect partner site should only ask you to "authorize" that site.

Facebook only lets you write on your friends' Walls and your own Wall. You can also write on the Wall of any Page you become a fan of.

You can read about what some other advertisers have achieved with Facebook Ads on our Facebook Ads Page here.

We encourage all advertisers to become fans of the Facebook Marketing Page and the Facebook Ads Page to get examples of what other brands are doing to reach their desired audience.

At this time, credit cards are the only accepted method of payment for Facebook Ads. We hope to make more payment options available in the future. If you need a printed invoice, you can access and print one from within your account. When viewing your ad campaigns, simply click the "Account Billing Summary" link at the bottom of the page. On the summary page, you can click on each charge to see more detailed information.

We do our best to consistently bill users. However, we reserve the right to bill users as often as everyday to as little as every few days. To find all of your billing information, please click on 'Account Billing Summary' at the bottom of your 'Ad Campaigns' tab. In order to view your billing for each month, you will need to select the appropriate month from the 'Month of' drop down menu at the top of the page.

Advertisers only pay for the clicks received or impressions delivered. If your ad has not received any clicks or impressions yet, then you will not find any charges on your account.

Our default is to allow anyone on Facebook to contact you via a message. This means that even people who cannot see your profile can message you. If you don't want people who are not your friends and not in any of your networks messaging you, follow these steps:

1. Go to the Search section of the Privacy page.
2. Under the "Search Result Content" section, uncheck the box next to "A link to send me a message."

Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.

If this is your first time advertising through Facebook’s online advertising system, or you wish to create a new Facebook Ad, you can activate your coupon code and then redeem your advertising credits at the final page of the ad creation flow. If you already have a credit card stored to your advertising account, simply click the "I have a coupon to redeem" link located directly above the "Place Order" button. If you do not have a credit card stored to your advertising account, you will need to first enter your credit card information and then click the "I have a coupon to redeem" link.

Please login to your Facebook advertising account by clicking on the "Ads and Pages" link in the Applications column. Click on the "Billing" tab at the top of the Ads Manager. Then click on the "Funding Sources" tab on the Billing Summary page. Click on the "Enter Coupon Code" and enter your coupon code as shown.

Coupon credits cannot be applied to charges you accrued before you added the coupon to your account. Only new charges will be deducted from the coupon.

Your number is only shown if you entered the number in your profile contact info. You can determine what contact information is displayed on your profile and who is permitted to see this information by selecting the "Edit Information" link on the Info tab of your profile.

You can change your phone by following the "Edit Preferences" link on the Mobile page when logged in from a computer.

It's not possible to block Facebook ads from showing on pages within your account.

Facebook ads may be targeted by your location, sex, age, relationship status, professional or educational history, or to keywords in your profile and the Pages and groups you're involved in. Including more content on your profile that relates to your interests may improve the relevance or focus of the Facebook Ads you're seeing. We're constantly working to improve our systems to show you the most interesting ads based on the information you've provided.

Go to the Links page by selecting "Links" from your Applications menu. While there, click "My Friends' Links" under "Subscribe to Links." You will then be able to obtain a RSS feed for all of your friends' links that you can save to your bookmark folder.

The visibility of the content you post is determined by your Privacy Settings. You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page.

You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.

Find out more about search functionality by clicking here.

Unfortunately, Facebook cannot provide any support for applications built by external developers. If you continue experiencing issues with the Gifts feature on one of your applications, we recommend contacting the developer, via the "Contact Developer" link on the application's page.

If you are prompted to reset your password every time you log in, your problem may be related to your internet browser. Please follow these steps to troubleshoot the issue:

1. Follow these instructions to clear your browser’s cache and cookies.
2. If you continue to experience problems, reset your password and log in.
3. If you logout and confirm that you cannot log back in, please contact us."