Questions and Answers from Facebook
Privacy: Privacy settings and fundamentals
Privacy on Facebook is controlled primarily from the Privacy Settings ...
Privacy on Facebook is controlled primarily from the Privacy Settings page, which you can access from the Settings link at the top of any Facebook page. From here, there are settings for Profile, Search, News Feed and Wall, and Applications.
Profile privacy refers to the visibility of your profile information. You can control each type of profile content separately. Click the question mark to the right of any content type to learn more about what it includes. If you click "Edit Custom Settings" for any content type, you can exclude specific friends or Friend lists from viewing content by typing the first few letters of the friend or list in the "Except these People" field. There is also a "Contact Information" tab on this page for editing each element of your contact information.
Search privacy refers to who can find your Facebook profile, and what they can see and do when they reach it. On this page, you can select what groups of people can find you in search, and control how your profile looks to someone who can search for your profile but is not your friend. For example, you can prevent anyone who is not your friend from sending you a message or friend request. You can also enable or disable a public search listing, which is a basic Facebook page that people can find if they search for you on the Internet.
News Feed and Wall privacy allows you to control whether actions you take on the site could appear on your profile page or on your mutual friends’ News Feeds. The "Facebook Ads" tab on this page provides additional information about how your information or actions can sometimes be shown near advertisements.
Applications privacy is where you can control what profile information users can see when they participate in third party applications with you.
For any changes to your privacy settings, be sure to click "Save Changes" when your changes are complete.
Profile privacy refers to the visibility of your profile information. You can control each type of profile content separately. Click the question mark to the right of any content type to learn more about what it includes. If you click "Edit Custom Settings" for any content type, you can exclude specific friends or Friend lists from viewing content by typing the first few letters of the friend or list in the "Except these People" field. There is also a "Contact Information" tab on this page for editing each element of your contact information.
Search privacy refers to who can find your Facebook profile, and what they can see and do when they reach it. On this page, you can select what groups of people can find you in search, and control how your profile looks to someone who can search for your profile but is not your friend. For example, you can prevent anyone who is not your friend from sending you a message or friend request. You can also enable or disable a public search listing, which is a basic Facebook page that people can find if they search for you on the Internet.
News Feed and Wall privacy allows you to control whether actions you take on the site could appear on your profile page or on your mutual friends’ News Feeds. The "Facebook Ads" tab on this page provides additional information about how your information or actions can sometimes be shown near advertisements.
Applications privacy is where you can control what profile information users can see when they participate in third party applications with you.
For any changes to your privacy settings, be sure to click "Save Changes" when your changes are complete.
You can customize who can find you in search and restrict access to yo...
You can customize who can find you in search and restrict access to your search listing as you see fit from the Search section of the Privacy Settings page. You can also customize what people can do once they've found you.
You can customize who can add you as a friend from the "Search" sectio...
You can customize who can add you as a friend from the "Search" section on the Privacy page. From here, you will be able to adjust who can find you on the site and add you as a friend.
In addition to being able to restrict content from specific people, yo...
In addition to being able to restrict content from specific people, you can also choose to show content to a select group of people. To do so, follow these steps:
Please make sure that you also adjust your Networks visibility, as the Friends section only affects your list of friends on Facebook. These two sections are independent from one another.
When you are creating content, you can also set the privacy settings for that specific piece of content. For example, if you are uploading a new photo album, you can control the privacy settings for the album during the first step of the album creation process.
- Go to the Profile section of the Privacy page.
- Click the drop-down next to the setting that controls the content you want to adjust and select "Customize."
- Under the section "Who Can See This", select the Some Friends option.
- Enter the name of a friend or Friend List to whom you want to show the content.
Please make sure that you also adjust your Networks visibility, as the Friends section only affects your list of friends on Facebook. These two sections are independent from one another.
When you are creating content, you can also set the privacy settings for that specific piece of content. For example, if you are uploading a new photo album, you can control the privacy settings for the album during the first step of the album creation process.
Facebook is committed to protecting your information. We have industry...
Facebook is committed to protecting your information. We have industry standard and proprietary network monitoring tools constantly running in our system in order to prevent security breaches and protect the security of your data.
In addition, Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the URL (web address), but rest assured our logins are secure.
In addition, Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the URL (web address), but rest assured our logins are secure.
Facebook does not allow users to track profile views or see statistics...
Facebook does not allow users to track profile views or see statistics on how often a particular piece of content has been viewed and by whom without your consent.
If an Application claims to provide this functionality, you can report an application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
If an Application claims to provide this functionality, you can report an application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
Yes. Don’t post content that infringes on the copyrights of others or...
Yes. Don’t post content that infringes on the copyrights of others or that is against our Statement of Rights and Responsibilities. Also, use discretion when posting content, and if you’re considering posting something that could be damaging to you or your friends (no matter who has access to it), don’t.
Facebook is forbidden by federal and many state laws to give unauthori...
Facebook is forbidden by federal and many state laws to give unauthorized access to someone who is not an account holder.
We encourage parents to exercise any discretion they can on their own computers and in overseeing their kids' internet use. Please talk to your kids, educate them about internet safety, and ask them to use our extensive privacy settings.
If you would like to report an underage user (under thirteen years of age), please do so here.
If your child is experiencing abuse on the site, we encourage you to ask them to log in to their account and report it. Detailed information about reporting abuse is available on our Help Center's Report Abuse page.
For more information, please review our Facebook Safety page.
We encourage parents to exercise any discretion they can on their own computers and in overseeing their kids' internet use. Please talk to your kids, educate them about internet safety, and ask them to use our extensive privacy settings.
If you would like to report an underage user (under thirteen years of age), please do so here.
If your child is experiencing abuse on the site, we encourage you to ask them to log in to their account and report it. Detailed information about reporting abuse is available on our Help Center's Report Abuse page.
For more information, please review our Facebook Safety page.
Search: Bugs and Known Problems
If you can't find a friend in search, there may be a few reasons for t...
If you can't find a friend in search, there may be a few reasons for this:
- The other person might have a privacy option that limits your ability to find them in a search.
- The person you are looking for might not be on Facebook yet. Send them an Invite.
- Make sure to utilize the "People" search filter. This filter narrows your search to people on Facebook. From this filter, you can further refine your results by typing a location, school, or workplace in the appropriate field and clicking the "Filter Results" button. Note that searching for people on Facebook will only yield results for people permit their profiles to appear in search."
To make sure that you have enabled this feature, please go to the Priv...
To make sure that you have enabled this feature, please go to the Privacy page and go to the Search section. On the following page, please make sure that you have selected "Everyone" for your search visibility and that you have checked the box next to "Create a public search listing for me and submit it for search engine indexing."
If you are under the age of 18 then you will not appear in external search engine results. When you turn 18, please make sure to review your public search listing privacy settings.
If you are under the age of 18 then you will not appear in external search engine results. When you turn 18, please make sure to review your public search listing privacy settings.
We are aware of the problem that you described and hope to resolve it ...
We are aware of the problem that you described and hope to resolve it as soon as possible. However, please keep in mind that you can narrow your search results by using more targeted Search features, such as Profile Search.
Privacy: Report abuse
If someone has created an account to impersonate or imitate you, pleas...
If someone has created an account to impersonate or imitate you, please go to the impostor profile and click "Report this Person" in the left column. Check the "Report this Person" box, choose "Fake Account" as the reason, and add "Impersonating me or someone else" as the report type. Be sure to add a valid web address (URL) leading to the real profile so that we can review the information.
You can report a profile that violates Facebook’s Statement of Rights ...
You can report a profile that violates Facebook’s Statement of Rights and Responsibilities by clicking the "Report/Block this Person" link in the left column of the profile, selecting "Fake profile" as the reason, and adding the appropriate information. The following categories of profiles are prohibited on the site:
Be sure to choose the correct report type to help us verify the information. Facebook reviews every report we receive in order to determine whether or not the content violates our Statement of Rights and Responsibilities, and will take appropriate action. Rest assured that these reports will be kept confidential.
- Profiles that impersonate you or someone else
- Profiles that use your photos
- Profiles that list a fake name
- Profiles that do not represent a real person
- Profiles that have been hacked
Be sure to choose the correct report type to help us verify the information. Facebook reviews every report we receive in order to determine whether or not the content violates our Statement of Rights and Responsibilities, and will take appropriate action. Rest assured that these reports will be kept confidential.
You can report any photo that you feel is offensive by using the "Repo...
You can report any photo that you feel is offensive by using the "Report" link provided underneath the image. Facebook will monitor these complaints and remove photos as necessary. All reports will be kept confidential.
If your current or ex-boyfriend, girlfriend or spouse is controlling o...
If your current or ex-boyfriend, girlfriend or spouse is controlling or monitoring your activity on Facebook, this could be a sign of relationship abuse. If you think this might be happening to you, please call the National Domestic Violence hotline at 1-800-799-SAFE to find out about resources in your community and get additional safety information.
You may also want to consider restricting privacy on your Facebook account so that certain people can’t access information like your Wall, photos, or profile. Remember that computer usage can be monitored. If you’re afraid that your computer isn’t safe, use a friend's computer or a computer in a public place, or visit http://stoprelationshipabuse.org/techsafe.html to learn more about computer safety.
You may also want to consider restricting privacy on your Facebook account so that certain people can’t access information like your Wall, photos, or profile. Remember that computer usage can be monitored. If you’re afraid that your computer isn’t safe, use a friend's computer or a computer in a public place, or visit http://stoprelationshipabuse.org/techsafe.html to learn more about computer safety.
If you have encountered a direct threat of suicide on Facebook, please...
If you have encountered a direct threat of suicide on Facebook, please immediately contact law enforcement. For reports in the United States, we also recommend that you contact the National Suicide Prevention Lifeline, a 24/7 hotline, at 1-800-273-TALK (8255). If possible, please encourage the user who posted the content to contact Lifeline as well.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
If you find material that promotes terrorist behavior or that raises f...
If you find material that promotes terrorist behavior or that raises funds for a terrorist organization, Facebook strongly encourages you to report this here.
Facebook investigates these reports and determines whether to take action based on our Terms of Use. All abuse reports on Facebook are confidential.
Facebook investigates these reports and determines whether to take action based on our Terms of Use. All abuse reports on Facebook are confidential.
Ads: Report an Ad
If you'd like to report an ad that you've seen on Facebook, please fil...
If you'd like to report an ad that you've seen on Facebook, please fill out this form. Please include as much detail as possible to help us track down the ad.
Please note that we aren't able to reply to any other inquiries made through that form. Additionally, we aren't able to respond directly to all reports, but know that a specialist will investigate your concerns and remove anything that violates our Advertising Guidelines or Terms of Use.
Please note that we aren't able to reply to any other inquiries made through that form. Additionally, we aren't able to respond directly to all reports, but know that a specialist will investigate your concerns and remove anything that violates our Advertising Guidelines or Terms of Use.
It's not possible to block Facebook ads from showing on pages within y...
It's not possible to block Facebook ads from showing on pages within your account.
The 'Like' and 'X' buttons are a way for users to give us quick and ea...
The 'Like' and 'X' buttons are a way for users to give us quick and easy feedback on the ads they are seeing. We will then take this feedback into account as we continue to improve our advertising systems for all advertisers and users. If you choose to provide feedback for an ad, this may not immediately affect how often you see this or similar ads.
Facebook ads may be targeted by your location, sex, age, relationship ...
Facebook ads may be targeted by your location, sex, age, relationship status, professional or educational history, or to keywords in your profile and the Pages and groups you're involved in. Including more content on your profile that relates to your interests may improve the relevance or focus of the Facebook Ads you're seeing. We're constantly working to improve our systems to show you the most interesting ads based on the information you've provided.
If you'd like to report a specific ad you've seen on Facebook, please ...
If you'd like to report a specific ad you've seen on Facebook, please fill out this form with as much detail as possible and one of our specialists will investigate your report right away.
If your question about Facebook Ads wasn't answered by the FAQs above, we encourage you to check out our Advertising Guidelines as well as other topics in the Facebook Ads Help Center that may answer your question. If you still aren't able to find the information you're looking for, you can fill out this form to contact the Facebook Ads Team.
If your question about Facebook Ads wasn't answered by the FAQs above, we encourage you to check out our Advertising Guidelines as well as other topics in the Facebook Ads Help Center that may answer your question. If you still aren't able to find the information you're looking for, you can fill out this form to contact the Facebook Ads Team.
General Application Support: Adding, Displaying, and Removing Applications
If you are currently a Facebook user or a potential user who wants to ...
If you are currently a Facebook user or a potential user who wants to learn about what the site has to offer, you can check out all of the cool applications on Facebook by going to the Application Directory. From here you can search for available applications, read about what others have to say about applications, and learn about all of the amazing ways you can interact with your friends through applications. The Application Directory is constantly adding new applications to improve the experience of Facebook for all users. If you would like to use any of the applications that are on Facebook, you can Sign Up for the site.
You can have as many applications as you want on Facebook.
You can have as many applications as you want on Facebook.
If you allow an application to place a box on your profile, you will f...
If you allow an application to place a box on your profile, you will find it on the Boxes tab. We’ve created this tab to help you to keep all of your added applications in a single, organized space. You can change the layout of this page by placing your mouse cursor over an application box title, clicking the box title, holding and dragging the box to a new location on the page.
If there are specific applications you really like that you want to feature on your profile, you can move them to the left-column of your Wall and Info tab. You can feature three applications in this column – the column will appear identically when viewing either the Wall or Info tab. To move the application, go to the Boxes tab where your application appears and click the pencil icon at the top-right of the box. Select "Move to Wall" tab to feature the application. Please keep in mind that not all applications will support a profile box or tab, even if this setting appears (i.e. Facebook Events does not have a Profile Box, even though it has a "Profile Box" privacy setting).
You can also create a new tab for a specific application by clicking the "+" icon that appears to the right of the tabs. You will then be able to select an application from the menu that appears and create a dedicated tab for that application.
If there are specific applications you really like that you want to feature on your profile, you can move them to the left-column of your Wall and Info tab. You can feature three applications in this column – the column will appear identically when viewing either the Wall or Info tab. To move the application, go to the Boxes tab where your application appears and click the pencil icon at the top-right of the box. Select "Move to Wall" tab to feature the application. Please keep in mind that not all applications will support a profile box or tab, even if this setting appears (i.e. Facebook Events does not have a Profile Box, even though it has a "Profile Box" privacy setting).
You can also create a new tab for a specific application by clicking the "+" icon that appears to the right of the tabs. You will then be able to select an application from the menu that appears and create a dedicated tab for that application.
If an application supports profile boxes, you can control whether or n...
If an application supports profile boxes, you can control whether or not it displays on your profile by editing the application’s settings. To do this, click on the "Applications" button at the left end of the Chat bar at the bottom of any Facebook page. In the menu that appears, click on the "Edit" link and you’ll be taken to the Edit Applications page. On this page, click on the "Edit" link to the right of the application in question and then click on the "Profile" tab in the window that appears. Please keep in mind that not all applications will support a profile box or tab, even if this setting appears (i.e. Facebook Events does not have a Profile Box, even though it has a "Profile Box" privacy setting).
General Application Support: Application Safety and Security
Thank you for bringing this to our attention. Facebook is not responsi...
Thank you for bringing this to our attention. Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all third-party developers are following our Terms of Service. Please report this application by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
Be sure to give a detailed, accurate description of the problem and include links (URLs) to the relevant pages. We will then investigate your report and take appropriate action based on our Platform Developer Terms of Service. We also recommend that you check the "I would like a copy of this report to be sent to the developer of the application" box to bring this matter to the attention of the developer.
Please remember that applications on Facebook Platform are maintained by third-party developers, and they can link to content outside of Facebook. We recommend that you keep your anti-virus software up to date and run its virus removal feature if you suspect your computer has been infected. Keep in mind that you can always remove and/or restrict applications from the "Applications" section of the Privacy page.
Be sure to give a detailed, accurate description of the problem and include links (URLs) to the relevant pages. We will then investigate your report and take appropriate action based on our Platform Developer Terms of Service. We also recommend that you check the "I would like a copy of this report to be sent to the developer of the application" box to bring this matter to the attention of the developer.
Please remember that applications on Facebook Platform are maintained by third-party developers, and they can link to content outside of Facebook. We recommend that you keep your anti-virus software up to date and run its virus removal feature if you suspect your computer has been infected. Keep in mind that you can always remove and/or restrict applications from the "Applications" section of the Privacy page.
Because this application was not built by Facebook and is operated by ...
Because this application was not built by Facebook and is operated by an outside developer with its own technical resources, you will need to contact the developer who created the application. You can report this to the developer by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all outside developers are following our Terms of Service. If you find that the developer is unresponsive to your inquiry, please report the application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
To prevent further harassment, we also recommend that you block both the application as well as the user. Blocking an application will prevent you from receiving invites to add it and will disable the application from using your information. This means your friends will no longer be able to communicate with you using this application. It will also prevent the application from publishing stories in your News Feed.
To block an application, go to the Application Directory and find the application you wish to block. Once found, click on the picture for the application to see its About page. On the About page you will have the option to "Block this Application" on the right side of the screen.
To block a user, go to the Privacy Settings page and enter the name of the person you want to block in the "Block People" search field at the bottom of the page. Blocking allows you to prevent all interactions with someone on Facebook. They won't be able to find you in searches, view your profile, or contact you, and will not be notified that you blocked them.
Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all outside developers are following our Terms of Service. If you find that the developer is unresponsive to your inquiry, please report the application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
To prevent further harassment, we also recommend that you block both the application as well as the user. Blocking an application will prevent you from receiving invites to add it and will disable the application from using your information. This means your friends will no longer be able to communicate with you using this application. It will also prevent the application from publishing stories in your News Feed.
To block an application, go to the Application Directory and find the application you wish to block. Once found, click on the picture for the application to see its About page. On the About page you will have the option to "Block this Application" on the right side of the screen.
To block a user, go to the Privacy Settings page and enter the name of the person you want to block in the "Block People" search field at the bottom of the page. Blocking allows you to prevent all interactions with someone on Facebook. They won't be able to find you in searches, view your profile, or contact you, and will not be notified that you blocked them.
Unfortunately, blocking someone on Facebook does not extend to elsewhe...
Unfortunately, blocking someone on Facebook does not extend to elsewhere on the Internet and may not prevent all interactions in applications not built by Facebook. You may want to check with the developer to see if this application has its own blocking feature.
To prevent further harassment from a user in an application not built by Facebook, we recommend that you remove the application and block it, if necessary. To remove an application's association with your account, take the following steps:
To prevent further harassment from a user in an application not built by Facebook, we recommend that you remove the application and block it, if necessary. To remove an application's association with your account, take the following steps:
- Select the "Edit Applications" link from the Applications menu in the bottom left corner of any Facebook page.
- On the following page, click the "X" next to the application you want to remove.
- In the window that appears, click "Remove" to confirm the removal of that application from your profile, bookmarks, and the Edit Applications page.
Third party applications are prohibited by the Facebook Platform Devel...
Third party applications are prohibited by the Facebook Platform Developer Terms of Service from storing certain information for longer than 24 hours, but they do need to interact with this information in order to work on Facebook. In other words, applications are often only useful if they can interact with information that you or your friends have added. However, applications are contractually obligated to respect the privacy settings you’ve chosen for your account. This means that users of an application will not be able to see information you’ve added through Facebook that they wouldn’t otherwise be able to see simply by browsing the site.
If you want to prevent an application from interacting with your information in any way, you can block it from the application’s About page, which can be found by searching for the application in the Application Directory. You can also decide what types of information your friends’ applications can access from the "Applications" section on the Privacy page.
Third party applications access information you’ve added through Faceb...
Third party applications access information you’ve added through Facebook to allow you to connect with your friends in new and interesting ways. The Platform Developer Terms of Service restrict how these applications can access this information, and applications are contractually obligated to respect the privacy settings you’ve chosen for your account. This means that if you’ve blocked a user on Facebook, that user will not be able to see you through an application.
Platform and Developer Support: Platform basics
We released Facebook Platform in 2007 so our developers could create a...
We released Facebook Platform in 2007 so our developers could create applications that allow users to share and stay connected. Now, over one million developers are helping make the Web more social.
You can build rich applications that run on Facebook and let users interact with each other. Or, with Facebook Connect, you can bring the social power of the Facebook Platform to your own website, device or application off of Facebook.com.
Facebook allows you to create rich and engaging applications and websi...
Facebook allows you to create rich and engaging applications and websites by integrating a user's friends into the experience, and allowing your users to share what they are doing with their friends which results in bringing their friends to your application or website as new users.
There are more than 350,000 active applications currently on Facebook ...
There are more than 350,000 active applications currently on Facebook Platform.
Every month, more than 70% of Facebook users engage with Platform appl...
Every month, more than 70% of Facebook users engage with Platform applications.
More than 200 applications have more than one million monthly active users.
More than 200 applications have more than one million monthly active users.
Video: How to use the Video feature and Video privacy
To upload a video to Facebook, please follow the steps below:
Go to y...
To upload a video to Facebook, please follow the steps below:
- Go to your profile.
- Select the Wall tab.
- Click "Video" inside the Publisher box.
- Select which type of video you want to make.
- Follow the on screen directions for your particular upload type.
- When you're done, click "Post" to generate a story about your video and store the video permanently in My Videos.
To record a video on your friend’s Wall, follow the steps below:
Go t...
To record a video on your friend’s Wall, follow the steps below:
To post a video from YouTube or another video site on your friend’s Wall, follow the steps below:
- Go to your friend’s profile.
- Select "Add Video" from the Publisher bar.
- Record a video.
- Click "Post."
To post a video from YouTube or another video site on your friend’s Wall, follow the steps below:
- Go to your friend’s profile.
- Select "Share Link" from the Publisher bar.
- Type a link from an external site into the bar.
- Click "Preview."
- Make changes if necessary and click "Post" when you are done.
There are four main ways to post external content, like videos, to you...
There are four main ways to post external content, like videos, to your profile:
- Click "Share Link" in the Publisher on your profile. Type a link from an external site into the bar and select the "Preview" link. Make changes if necessary and click "Post."
- Go to the Links page, type a link from an external site into the box in the right sidebar, and click "Post." Make changes if necessary and select "Post."
- Find "Share on Facebook" links on partner websites. Clicking on those links will generate a Share Box in a pop up window, where you can select "Post to Profile" and click "Post."
- Go to the Links page and drag the "Share on Facebook" bookmarlet to your browser’s bookmarks bar. Whenever you are on a site and find something you'd like to share, click on the bookmarklet, select "Post to Profile, and click "Post."
When viewing a video that you are allowed to comment on, you should se...
When viewing a video that you are allowed to comment on, you should see an "Write a comment..." box below the video. Please note that you can only comment on your friends’ videos or videos in which your friends are tagged.
Video scaling uses the bicubic algorithm.
Facebook uses the H.264 vi...
Video scaling uses the bicubic algorithm.
Facebook uses the H.264 video codec and main-profile AAC (also known as MPEG-4 Audio) for audio, muxed inside the MP4 container.
Facebook uses the H.264 video codec and main-profile AAC (also known as MPEG-4 Audio) for audio, muxed inside the MP4 container.
View the video and click the "remove tag" link next to your name. It w...
View the video and click the "remove tag" link next to your name. It will no longer be linked to your profile.
Remember that you can only tag your friends. If you are having problems with someone constantly tagging you in embarrassing videos, just remove them as a friend (from the Friends page).
If you don't want the video to be shown at all, please talk to the person who posted it. They should be respectful enough to remove unwanted videos. Unfortunately, Facebook CANNOT make people remove videos that do not violate our Terms of Use.
Remember that you can only tag your friends. If you are having problems with someone constantly tagging you in embarrassing videos, just remove them as a friend (from the Friends page).
If you don't want the video to be shown at all, please talk to the person who posted it. They should be respectful enough to remove unwanted videos. Unfortunately, Facebook CANNOT make people remove videos that do not violate our Terms of Use.
If you see a video on Facebook you own the copyright to, select the "R...
If you see a video on Facebook you own the copyright to, select the "Report" option below the video and click the "Is this your copyrighted content?" link. You’ll be directed through the reporting process.
Alternatively, you can report content that you own the copyright to from the Copyright page.
Alternatively, you can report content that you own the copyright to from the Copyright page.
Security: How do I report abuse?
If you are noticing abusive behavior from a person who is currently on...
If you are noticing abusive behavior from a person who is currently on your Friend List, we recommend that you remove this user from your Friend List and report them using the 'Report/Block' link that appears at the bottom of their profile.
If this doesn't resolve the issue, we further recommended that you block the abusive user by listing their name or email address in the "Block List" that appears at the bottom of the Privacy page. You can read more about how to block someone here.
If this doesn't resolve the issue, we further recommended that you block the abusive user by listing their name or email address in the "Block List" that appears at the bottom of the Privacy page. You can read more about how to block someone here.
We suggest that you block the person by listing his or her name in the...
We suggest that you block the person by listing his or her name in the "Blocking People" box at the bottom of the Privacy page. If this does not resolve the problem, please report the user by clicking the 'Report/Block person' link that appears at the bottom of the user's profile. To report a user for a message you have received, use the report link located next to the message in your inbox.
Please keep in mind that only your confirmed friends can contact you v...
Please keep in mind that only your confirmed friends can contact you via Facebook Chat. We recommend that you remove this user from your Friend List. If necessary, you may block the person by listing his or her name in the 'Blocking People' box at the bottom of the Privacy page.
You can report any photo that you feel is offensive by using the "Repo...
You can report any photo that you feel is offensive by using the "Report" link provided underneath the image. Facebook will monitor these complaints and remove photos as necessary. All reports will be kept confidential.
Facebook takes the safety of its users very seriously and takes signif...
Facebook takes the safety of its users very seriously and takes significant efforts to make sure that the interactions encountered on the site are done so in a safe manner. We strongly urge all users to report suspicious people and inappropriate content when they come across it on the site. You can notify Facebook of any inappropriate people or content by clicking on the "Report" link located throughout the site. Users under the age of 18 are also encouraged to talk to a parent or a responsible adult immediately if someone online says or does something to make them feel uncomfortable or threatened in any way.
If you are living in the United Kingdom, under 18, and believe that an adult is acting inappropriately towards you on Facebook, please submit an online report to the Child Exploitation and Online Protection Centre (CEOP). If you are a parent or other adult and concerned about a minor, you can also submit a report by clicking on the link above.
More information about safety on Facebook can be found here.
If you are living in the United Kingdom, under 18, and believe that an adult is acting inappropriately towards you on Facebook, please submit an online report to the Child Exploitation and Online Protection Centre (CEOP). If you are a parent or other adult and concerned about a minor, you can also submit a report by clicking on the link above.
More information about safety on Facebook can be found here.
If you have encountered a direct threat of suicide on Facebook, please...
If you have encountered a direct threat of suicide on Facebook, please immediately contact law enforcement. For reports in the United States, we also recommend that you contact the National Suicide Prevention Lifeline, a 24/7 hotline, at 1-800-273-TALK (8255). If possible, please encourage the user who posted the content to contact Lifeline as well.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
All abuse reports on Facebook are confidential. The user that you are ...
All abuse reports on Facebook are confidential. The user that you are reporting will not know that you have reported them. After the report is submitted, Facebook investigates the issue and makes a determination as to whether or not the content should remain on the site based on our Terms of Use. In certain situations, the circumstances require more severe action. For instance, users who repeatedly violate our Terms of Use can be permanently banned from the site.
Please be aware that not all reported content will be removed. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action. If no violation of our Terms of Use has occurred, then no action will be taken.
Please be aware that not all reported content will be removed. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action. If no violation of our Terms of Use has occurred, then no action will be taken.
Groups: Creating and running a group
While regular members of a group will not be able to search within the...
While regular members of a group will not be able to search within the list of group members, any group admin should be able to find a member by entering a full name into the search box on the Edit Members page. If you are unable to find a particular member using this process, please submit a report to Facebook here.
You can invite people who do not have Facebook accounts to join your g...
You can invite people who do not have Facebook accounts to join your group if the group is set as global, but they will not be able to join until they register for Facebook.
Click the "Invite" tab on the "Edit Group" page and list your friends’ email addresses in the box labeled "Invite People via Email." Next, click "Send Invitations" to send email invitations to these people.
In order to join the group, they will need to register for Facebook. Instructions for joining Facebook will be included in the email they receive.
Click the "Invite" tab on the "Edit Group" page and list your friends’ email addresses in the box labeled "Invite People via Email." Next, click "Send Invitations" to send email invitations to these people.
In order to join the group, they will need to register for Facebook. Instructions for joining Facebook will be included in the email they receive.
Groups and Pages serve different purposes on Facebook. Groups are mean...
Groups and Pages serve different purposes on Facebook. Groups are meant to foster group discussion around a particular topic area while Pages allow entities such as public figures and organizations to broadcast information to their fans. Only the authorized representative of the entity can run a Page.
We are continually looking for ways to enhance overall user experience...
We are continually looking for ways to enhance overall user experience. The improved functionality of Facebook Groups makes it easier for members of groups to connect, share and even collaborate on a given topic or idea. Prior to the enhancements, users sometimes found that it took a lot of effort to keep up with items that were happening in the various groups that they belong to. By making content from Facebook Groups available in users’ News Feed, we are making it easier for them to stay current on all of the group related information that matter to them.
Facebook Connect
Facebook Connect
You do all sorts of interesting things on the internet. Many of these interesting things happen within Facebook, which is why we created News Feed—to let your friends know what you're up to on the site.
But what about interesting things that you do on other sites? Maybe you commented on a blog or dugg an article on Digg. Maybe you put up something for auction on eBay, or found a video you love and wanted to share it. Wouldn’t it be nice if when you were on another site, you could easily find your friends on that site and see what they are doing there, just like you can on Facebook?
This is why we've created "Facebook Connect." When you visit sites that support Facebook Connect, you can choose to "Connect" your Facebook account to those sites. By connecting your Facebook account to a website, you will share some of your profile information with that site (so there’s no need to create another profile!), find and interact with your friends on that site, and be able to publish stories about actions you took on that site into your Wall, and potentially into the News Feeds of your friends.
Facebook Connect works a lot like authorizing an application on Facebook. You have complete control over your information, who sees it, and what information is published back into your Wall on Facebook. You can always choose when a story gets published to your Wall, and if you do not want a Facebook Connect site to publish a story for you, it's easy to opt-out at any time. Sites do not have access to your information unless you or one of your friends explicitly "connect" to that site, and your privacy settings are always obeyed.
But what about interesting things that you do on other sites? Maybe you commented on a blog or dugg an article on Digg. Maybe you put up something for auction on eBay, or found a video you love and wanted to share it. Wouldn’t it be nice if when you were on another site, you could easily find your friends on that site and see what they are doing there, just like you can on Facebook?
This is why we've created "Facebook Connect." When you visit sites that support Facebook Connect, you can choose to "Connect" your Facebook account to those sites. By connecting your Facebook account to a website, you will share some of your profile information with that site (so there’s no need to create another profile!), find and interact with your friends on that site, and be able to publish stories about actions you took on that site into your Wall, and potentially into the News Feeds of your friends.
Facebook Connect works a lot like authorizing an application on Facebook. You have complete control over your information, who sees it, and what information is published back into your Wall on Facebook. You can always choose when a story gets published to your Wall, and if you do not want a Facebook Connect site to publish a story for you, it's easy to opt-out at any time. Sites do not have access to your information unless you or one of your friends explicitly "connect" to that site, and your privacy settings are always obeyed.
When you connect with a website, it can access information you’ve adde...
When you connect with a website, it can access information you’ve added through Facebook to allow you to interact with your friends in new and interesting ways. The Platform Developer Terms of Service restrict how these sites can access this information, and all sites are contractually obligated to respect the privacy settings you’ve chosen for your account. These are the same terms that developers who have created the applications you use on Facebook must follow.
This means that if you’ve blocked a user on Facebook, that user will not be able to see you on a "connected" site. When other users connect with a website, those users will not be able to see information you’ve added through Facebook that they wouldn’t otherwise be able to see simply by browsing Facebook. You can decide what types of information your friends’ applications can access from the "Applications" section on the Privacy page or opt-out of Facebook Platform entirely.
This means that if you’ve blocked a user on Facebook, that user will not be able to see you on a "connected" site. When other users connect with a website, those users will not be able to see information you’ve added through Facebook that they wouldn’t otherwise be able to see simply by browsing Facebook. You can decide what types of information your friends’ applications can access from the "Applications" section on the Privacy page or opt-out of Facebook Platform entirely.
Facebook has enabled third-party websites to use Facebook’s login and ...
Facebook has enabled third-party websites to use Facebook’s login and authentication system through a program called Facebook Connect. Facebook Connect allows users to take their Facebook identity, network, and privacy settings with them as they browse and interact with the rest of the Web. Connect-enabled sites often provide an option to log in to Facebook directly from the site itself. When you see this, you should make sure that the login opens in a separate browser pop-up window, and that the Web address (URL) for the pop-up contains the proper "www.facebook.com" domain. If it does, you’ll know that it’s a legitimate Facebook page and not a phishing attempt, and you can log in safely and securely. Note: if you’re logged in to Facebook, the Facebook Connect partner site should only ask you to "authorize" that site.
Just as News Feed has always enabled you to see what your friends are ...
Just as News Feed has always enabled you to see what your friends are up to on Facebook, now, depending on the privacy settings of everyone involved, people can share many of the actions they take on the rest of the Web as well. People always have the option to refuse a News Feed story from another site. We want to give you the stories we think you’ll find most interesting and relevant; by including the actions you and your friends take both on and off of Facebook, we believe we will make News Feed even better at helping you stay in touch with your friends.
Facebook cannot track your actions on external sites unless you decide...
Facebook cannot track your actions on external sites unless you decide to connect your Facebook account to that site and/or explicitly decide to publish a story to your Wall. For example, if you are on Digg, and digg an article, or comment on an article, Facebook will only be notified of the actions for which Digg wants to create a story. Facebook will have no access to other actions you have taken or other information involving your Digg account.
To take advantage of the ability to generate stories from another site, you must "connect" your Facebook account to that site, or otherwise be logged into Facebook while you interact with one of these sites. You will always be notified and given the opportunity to opt out of having any particular story published.
To take advantage of the ability to generate stories from another site, you must "connect" your Facebook account to that site, or otherwise be logged into Facebook while you interact with one of these sites. You will always be notified and given the opportunity to opt out of having any particular story published.
Facebook Connect launched in December 2008 and is currently available ...
Facebook Connect launched in December 2008 and is currently available on more than 15,000 websites, devices and applications, including CNN, CBS.com, Digg, Yelp, YouTube, Xbox, and Nintendo DSI. If you can’t find Facebook Connect on your favorite sites, contact the website administrators and make the suggestion that they implement the service!
When you "connect" your Facebook account to your account on another si...
When you "connect" your Facebook account to your account on another site, you can automatically see which friends of yours have already connected their accounts, and they can see you as well.
When your friend connects their Facebook account with an external site, they will be able to compare their Facebook Friend List with information from that website in order to invite more friends to connect. For example, if you use Digg.com with the same email info as your Facebook account, and your friend connects their account with Digg, they will be able to see the fact that you have a Digg account unless you check the box discussed below.
When your friend connects their Facebook account with an external site, they will be able to compare their Facebook Friend List with information from that website in order to invite more friends to connect. For example, if you use Digg.com with the same email info as your Facebook account, and your friend connects their account with Digg, they will be able to see the fact that you have a Digg account unless you check the box discussed below.
You can opt-out of being found on other sites by selecting "Don't allo...
Please read the details here and on the Facebook Connect Page here.
Facebook Connect is available in 64 languages and locales. You can fin...
Facebook Connect is available in 64 languages and locales. You can find more information in our Developer Blog post here.
Facebook Pages: How to manage a Facebook Page
Every Page will appear in search results on Facebook. When a user beco...
Every Page will appear in search results on Facebook. When a user becomes a fan of a Page, that Page will appear in the Pages section on the Info tab of the user’s profile. Additionally, all Pages can be found in the Page Directory.
It is currently not possible to convert Facebook groups into Pages. We...
It is currently not possible to convert Facebook groups into Pages. We recommend that you create a Page and notify your group members about it. Note that you will not be able to send your group a message if your group has more than 5,000 members.
Pages will receive News Feed distribution for various actions fans tak...
Pages will receive News Feed distribution for various actions fans take on the Pages. Users will see these stories and can click through to the Page and can then become of fan of the Page. Alternatively, if a user sees a Page he likes on a friend’s profile, he can visit the Page by clicking on the Page’s profile photo. He can also search for the Page by name, either within Facebook or from a global search portal. On the Page, he can click on the "Become a Fan" button in the upper right hand corner.
Pages will be publicly viewable, so people searching for a particular ...
Pages will be publicly viewable, so people searching for a particular artist or company on the World Wide Web will find the Page’s Facebook presence and be able to view that Page’s photo and basic information. In order to view a Page in its entirety, become a fan of a Page, and engage with a Page, the individual must join Facebook.
News Feed is a feature that tells Facebook users about their friends’ ...
News Feed is a feature that tells Facebook users about their friends’ recent activities on the site. The News Feed is the first thing users see on their home page when they log in to their accounts.
News Feed drives the viral spread of information on Facebook through networks of friends. It can cause a snowball effect – as something becomes more popular, more people hear about their friends doing it through News Feed, and then do it themselves. This, in turn, causes even more people to hear about it through News Feed, and so on. This can result in literally hundreds of thousands of people hearing about something in just a matter of days.
Harnessing the power of News Feed is crucial to accruing a high number of supporters and spreading your message to the most people on Facebook.
News Feed drives the viral spread of information on Facebook through networks of friends. It can cause a snowball effect – as something becomes more popular, more people hear about their friends doing it through News Feed, and then do it themselves. This, in turn, causes even more people to hear about it through News Feed, and so on. This can result in literally hundreds of thousands of people hearing about something in just a matter of days.
Harnessing the power of News Feed is crucial to accruing a high number of supporters and spreading your message to the most people on Facebook.
The "Find Us on Facebook" badge provides your business a way to promot...
The "Find Us on Facebook" badge provides your business a way to promote your Page off of our website, and help direct your customers to your presence on Facebook. This Badge can be applied in-store or on location, on the web, and in print collateral. You can learn how to create a badge for your Page from the "Promotion Guidelines" link, in the "Promote your page" section when you are editing your Page, or by clicking here.
Page Admins are welcome to build merchandising, ticketing, and downloa...
Page Admins are welcome to build merchandising, ticketing, and downloading applications, or to use those provided by 3rd party developers. On the canvas pages of these applications, they may choose to run paid 3rd party advertising pursuant to the Platform Terms of Service. The off-network website of any artist, business, or brand may be linked prominently on any Page, so traffic can be directed to an external monetizing site.
Facebook Pages come pre-installed with custom functionality for each P...
Facebook Pages come pre-installed with custom functionality for each Page category. These are the applications and information fields Facebook believes will be most relevant to the category you have selected when creating your Page. For instance, a Band Page comes pre-installed with a music player, video player, discography, reviews, tour dates, and a discussion board.
To control settings and add content to applications, click "Edit Page" when you view your Page. You will see applications currently available, as well as a link to add more at the bottom of the page.
To control settings and add content to applications, click "Edit Page" when you view your Page. You will see applications currently available, as well as a link to add more at the bottom of the page.
Third party developers will also build an array of applications as the...
Third party developers will also build an array of applications as they compete for Pages to install them. We expect that these tools will range from playing media to merchandising to ticketing. It is up to the developers who create the applications whether they create an application that can only be added only to personal accounts, or only added to Pages, or that can be added to both.
If you cannot find an application to do something that you want to appear on your Facebook Page, or if you have unique functionality that you’d like to add to your Facebook Page, then you should consider building your own application. You can build applications that work just on your Facebook Page, or which works on your Page and can be added by regular users to their own profiles.
While building applications is relatively simple, it does require an engineer to help you develop, deploy and maintain the application. For some tips on how to get started building applications, see Building Applications on the Facebook Platform.
If you cannot find an application to do something that you want to appear on your Facebook Page, or if you have unique functionality that you’d like to add to your Facebook Page, then you should consider building your own application. You can build applications that work just on your Facebook Page, or which works on your Page and can be added by regular users to their own profiles.
While building applications is relatively simple, it does require an engineer to help you develop, deploy and maintain the application. For some tips on how to get started building applications, see Building Applications on the Facebook Platform.
Yes, the application can be added to either a user profile or Page. Y...
Yes, the application can be added to either a user profile or Page. You can add the application on each Page that you administer. You will only receive a coupon code the first time that you add the application to either your profile or a Page you administer.
Unfortunately, Facebook cannot provide support for applications not bu...
Unfortunately, Facebook cannot provide support for applications not built by Facebook. In order to reach the application developer, please visit the application's Page and click the "Contact Developer" link at the bottom left of the screen.
Any applications you aren't seeing on your Page in the new format have...
Any applications you aren't seeing on your Page in the new format have probably been moved to one of the tabs on the Page, such as the "Photos" or "Boxes" tab. You can click the pencil icon in the upper right corner of most application boxes and choose to move these applications to another tab. Rest assured old applications have not been removed from your Page in the new format.
To change which tab fans or non-fans will see first when arriving at your Facebook Page, first click the "Wall" tab on your Page, then click the "Settings" link that appears below the blue "Post" button.
To change which tab fans or non-fans will see first when arriving at your Facebook Page, first click the "Wall" tab on your Page, then click the "Settings" link that appears below the blue "Post" button.
To change the tab which shows by default on your Page, simply click th...
To change the tab which shows by default on your Page, simply click the "Settings" button which appears below the blue Share button on your Wall tab. Then, adjust your settings appropriately.
Click Quality
Facebook takes a proactive approach to protect you from invalid clicks...
Facebook takes a proactive approach to protect you from invalid clicks, and we are constantly improving our systems to identify invalid activity. With over three hundred million users interacting with the site every month, we have a lot of data to analyze and help us identify invalid activity quickly. By combining this ongoing analysis with your ad’s click history and your targeting criteria, we are able to implement solutions quickly to ensure that you continue to have a reliable advertising experience on Facebook.
Our goal is to send relevant, genuine traffic to your site. Our syste...
Our goal is to send relevant, genuine traffic to your site. Our systems try to detect and invalidate the following:
* Human clicks that don’t indicate a genuine interest in the ad, like repetitive or accidental clicks, or clicks by Facebook employees.
* Clicks generated through prohibited means, such as bots, scrapers, browser add-ons or other non-human methods.
We’re constantly working to refine our filters and continue to identify and invalidate duplicitous actions.
* Human clicks that don’t indicate a genuine interest in the ad, like repetitive or accidental clicks, or clicks by Facebook employees.
* Clicks generated through prohibited means, such as bots, scrapers, browser add-ons or other non-human methods.
We’re constantly working to refine our filters and continue to identify and invalidate duplicitous actions.
We use a variety of prevention and detection methods to verify that cl...
We use a variety of prevention and detection methods to verify that clicks on your ads are valid. To prevent invalid activity before clicks can even occur, we use tactics such as capping the number of times any ad can be shown to a user. We use filtering methods to detect and invalidate clicks that are repetitive, incomplete, or appear to be accidental. Our methods involve looking at numerous data points for each click as well as traffic patterns across the site.
For specific instances of suspicious click activity, if we detect or are alerted to the activity, our team will perform a manual review to determine the nature of it. You will not be charged for clicks that we determine to be invalid.
We do not disclose the specific methods and thresholds used to analyze click quality to ensure we protect the integrity of our filters and analysis.
For specific instances of suspicious click activity, if we detect or are alerted to the activity, our team will perform a manual review to determine the nature of it. You will not be charged for clicks that we determine to be invalid.
We do not disclose the specific methods and thresholds used to analyze click quality to ensure we protect the integrity of our filters and analysis.
Facebook reports valid clicks. Many third-party reporting tools instea...
Facebook reports valid clicks. Many third-party reporting tools instead count page visits or views, which may not correspond directly to clicks. Additionally, your third-party reporting tool may not count certain clicks because the tool requires that your browser have cookies, Javascript, and/or images enabled in order to record statistics. Your third-party tools may also count clicks that we have already identified and filtered out of your reports and charges. Please remember that statistics measured at daily intervals may be based on different time zones, resulting in different daily totals.
If your ad links directly to the site you're advertising, and you're trying to track clicks on that ad by looking at page visits with facebook.com as the source, it's likely that your statistics will be different than the reports we provide to you. This is an expected discrepancy, as many of the page visit sources will be lost with this kind of tracking process. If you’d like more information about how to successfully use third-party systems to track your page visits, we recommend contacting the tracking company directly.
If your ad links directly to the site you're advertising, and you're trying to track clicks on that ad by looking at page visits with facebook.com as the source, it's likely that your statistics will be different than the reports we provide to you. This is an expected discrepancy, as many of the page visit sources will be lost with this kind of tracking process. If you’d like more information about how to successfully use third-party systems to track your page visits, we recommend contacting the tracking company directly.
If you’re concerned with the amount of time visitors are spending on y...
If you’re concerned with the amount of time visitors are spending on your site, or the number of conversions you’re receiving, we recommend that you visit the Success Stories and Best Practices section of the Facebook Help Center.
Mobile: Facebook Mobile Texts
The process for activating texts varies from application to applicatio...
The process for activating texts varies from application to application. Please consult the desired application’s page to determine how to do this. If you cannot find the directions you're looking for, please contact the application's developer directly using their form on the Help page.
You can opt out of receiving texts from an application by clicking "Edit" next to Applications from the left –hand navigation column. From the following page, click "Edit Settings" next to the desired application and uncheck the box titled "Send and receive text messages to and from this application." You can also update this information by unselecting the application on your Edit Mobile Settings page.
You can opt out of receiving texts from an application by clicking "Edit" next to Applications from the left –hand navigation column. From the following page, click "Edit Settings" next to the desired application and uncheck the box titled "Send and receive text messages to and from this application." You can also update this information by unselecting the application on your Edit Mobile Settings page.
You can set a daily limit by visiting the following link: https://www....
You can set a daily limit by visiting the following link: https://www.facebook.com/mobile/?settings=1.
Set Facebook texts to "on" or "off" using following the link: https://...
Set Facebook texts to "on" or "off" using following the link: https://www.facebook.com/mobile/?settings=1.
Alternatively, just text "on" or "off" to FBOOK (32665) from your mobile phone.
Alternatively, just text "on" or "off" to FBOOK (32665) from your mobile phone.
Yes, you can always send texts to FBOOK (32665). Facebook texts on/off...
Yes, you can always send texts to FBOOK (32665). Facebook texts on/off refers only to the automatic texts you receive when someone pokes, messages, writes on your Wall, or adds you as a friend. You can always text to FBOOK (32665) to look up info or perform an action.
Some advertisements that run on third-party applications link to servi...
Some advertisements that run on third-party applications link to services that ask for your cell phone number and subsequently send text messages to your phone. While Facebook is not responsible for these advertisements, we recommend that you send a text message containing the word "STOP" (without the quotation marks) to the number from which you're receiving the messages in order to cancel the service.
You may report an application containing these advertisements to its developer(s) and to Facebook by clicking on the "Report" link that appears in the lower left corner of any page within the application. Unfortunately, we have no control over your mobile service. We suggest you contact your mobile provider and explain the situation to them.
You may report an application containing these advertisements to its developer(s) and to Facebook by clicking on the "Report" link that appears in the lower left corner of any page within the application. Unfortunately, we have no control over your mobile service. We suggest you contact your mobile provider and explain the situation to them.
Photos: Viewing, editing, tagging, and privacy
When you are viewing your album, you will see a "public link" at the b...
When you are viewing your album, you will see a "public link" at the bottom of the page. Sending this link to friends or posting it on a website will allow everyone who clicks on it to view that album. Remember, this link will always work, even if you add photos or change your album privacy settings.
Anyone who can view your profile will be able to view your profile pic...
Anyone who can view your profile will be able to view your profile pictures. If you want to remove any of your profile pictures, you can do this by moving your mouse over your profile picture and selecting the "Change Picture" link that appears in the upper right-hand corner.
Photo album privacy differs from the Photos profile privacy setting on...
Photo album privacy differs from the Photos profile privacy setting on the Application Settings page. The latter setting only controls who can see the Photos tab or box on your profile.
To edit your photo album privacy, just go to the Photos tab at the top of your profile. On this tab, select the "Album Privacy" link in the photo albums section, edit the setting for each album, and click "Save Settings." You can also adjust the album privacy setting every time you create a new album.
Keep in mind that some people may be able to see your albums even when they cannot view them on your profile if your album privacy settings are open. These less restrictive settings include "Everyone," and "Friends of Friends." Please note that the "Everyone" privacy setting allows anyone on Facebook to view the album if they are linked to it.
To edit your photo album privacy, just go to the Photos tab at the top of your profile. On this tab, select the "Album Privacy" link in the photo albums section, edit the setting for each album, and click "Save Settings." You can also adjust the album privacy setting every time you create a new album.
Keep in mind that some people may be able to see your albums even when they cannot view them on your profile if your album privacy settings are open. These less restrictive settings include "Everyone," and "Friends of Friends." Please note that the "Everyone" privacy setting allows anyone on Facebook to view the album if they are linked to it.
If you have permission to comment on a photo, follow the steps below:
...
If you have permission to comment on a photo, follow the steps below:
- Go to a photo and find the text box below it that reads, "Write a comment…"
- Type your comment in the text box and click on the "Comment" link.
To see all the comments on photos you have uploaded, follow the steps ...
To see all the comments on photos you have uploaded, follow the steps below:
- Go to the Photos page.
- Click "My Photos" link.
- Click the "View My Photo Comments" link.
You can tag anyone in a photo, regardless of whether they have a Faceb...
You can tag anyone in a photo, regardless of whether they have a Facebook profile. While tagging your photos, if you type in the name of someone who is not on your Friend List, you have the option of listing their email address. When you are done tagging, they will receive an email that provides a link to the image. They will be able to see the photos in which they are tagged, but nothing else on the site unless they register.
To see all the comments on photos in which you've been tagged, follow ...
To see all the comments on photos in which you've been tagged, follow these steps:
- Go to the Photos Page.
- Click the "Photos of me" link.
- Click the "View Comments" link.
View the photo and click the "remove tag" link next to your name. It w...
View the photo and click the "remove tag" link next to your name. It will no longer be linked to your profile.
Remember that you can only tag your friends. If you are having problems with someone constantly tagging you in embarrassing photos, just remove them as a friend (from the Friends page).
If you don't want the photo to be shown at all, please talk to the person who posted it. They should be respectful enough to remove unwanted photos. Unfortunately, Facebook CANNOT make people remove photos that do not violate our Terms of Use.
Remember that you can only tag your friends. If you are having problems with someone constantly tagging you in embarrassing photos, just remove them as a friend (from the Friends page).
If you don't want the photo to be shown at all, please talk to the person who posted it. They should be respectful enough to remove unwanted photos. Unfortunately, Facebook CANNOT make people remove photos that do not violate our Terms of Use.
Ads: What are Facebook Ads?
For monthly advertising campaign budgets under $30,000 USD we offer Fa...
For monthly advertising campaign budgets under $30,000 USD we offer Facebook Ads, which you can easily create using your own Facebook account.
You can target your ad by location, sex, age, keyword, relationship status, job title, workplace, or college. As you select each targeting criterion, we will display the approximate number of users that your targeting encompasses.
Additionally, there is no set cost for Facebook Ads. If you'd like to see what we recommend you bid for each click (CPC) or thousand impressions (CPM), just enter your targeting criteria and go through to Step 4 of ad creation (you won't have to enter any payment information until the next step, so you can do this without purchasing an ad). The "bid estimator" will show you the range of bids that are currently winning the auction among ads similar to yours.
You can target your ad by location, sex, age, keyword, relationship status, job title, workplace, or college. As you select each targeting criterion, we will display the approximate number of users that your targeting encompasses.
Additionally, there is no set cost for Facebook Ads. If you'd like to see what we recommend you bid for each click (CPC) or thousand impressions (CPM), just enter your targeting criteria and go through to Step 4 of ad creation (you won't have to enter any payment information until the next step, so you can do this without purchasing an ad). The "bid estimator" will show you the range of bids that are currently winning the auction among ads similar to yours.
Facebook Ads display in the right side column on Facebook pages in the...
Facebook Ads display in the right side column on Facebook pages in the Ad Space. In the Ad Space, up to three ads may show at one time on any given page. These right-hand spaces might include three Facebook ads or one Facebook ad and one banner ad. In the second case, the banner ad will always appear below the Facebook ad.
All Facebook Ads will appear in the Ad Space in the right-hand column ...
All Facebook Ads will appear in the Ad Space in the right-hand column of pages throughout Facebook. It is not possible to choose whether your ad appears in the first, second, or third placement within the Ad Space.
The homepage ad placement, located just to the right of the News Feed, is currently only available to a limited set of advertisers who are in direct relationships with our sales team. As this space continues to evolve and improve, we’ll provide more details regarding its availability.
The homepage ad placement, located just to the right of the News Feed, is currently only available to a limited set of advertisers who are in direct relationships with our sales team. As this space continues to evolve and improve, we’ll provide more details regarding its availability.
With Facebook Ads for Pages and Events, you may see stories about acti...
With Facebook Ads for Pages and Events, you may see stories about actions your friends have taken on Facebook attached to ads you see. For example, you might see a story about a friend becoming a fan of a Page related to the ad you're seeing. Similarly, your friends might see stories about you that relate to the ads they're seeing. Such stories will only be shown to friends, and will adhere to any privacy settings you've set for your account.
Usernames: Facebook Pages
If you are an administrator of a Page, you will be able to choose a us...
If you are an administrator of a Page, you will be able to choose a username for each Page at http://www.facebook.com. There will be an interface for you to choose usernames for the Facebook Pages you administer.
Usernames allow public entities to easily promote your presence on Fac...
Usernames allow public entities to easily promote your presence on Facebook with a short URL (http://www.facebook.com/companyname). This username can be used in your marketing communications, company website and business cards.
Usernames were created to make it easier for Facebook users to identif...
Usernames were created to make it easier for Facebook users to identify their profile and share with others. As a public figure, business or brand with a Page on Facebook, your username should be straightforward and easy to remember. Facebook encourages you to consider the following when creating a username for Pages:
- Create a username that is as close as possible to your public figure or business name (e.g. AshtonKutcher, PizzaHut).
- If you own the rights to a given name, make it your username so that others cannot obtain it.
- Usernames can only contain alphanumeric characters (A-Z, 0-9) or a period (".").
- Choose a username you will be happy with for the long term. Usernames are not transferable.
- Your username must adhere to Facebook’s Statement of Rights and Responsibilities.
No. Once you have claimed a username by clicking the "Confirm" button,...
No. Once you have claimed a username by clicking the "Confirm" button, it is not possible to edit it, or to transfer your username to a different account on Facebook. Additionally, when an account is removed from the site, its username will not be made available to other users for security reasons.
At this time, generic words are not available as usernames. Facebook e...
At this time, generic words are not available as usernames. Facebook encourages all users and Page administrators to create a username that closely matches the true identity of their name or business.
Platform and Developer Support: Facebook applications
Check out http://www.facebook.com/apps/ to see for yourself!
Check out http://www.facebook.com/apps/ to see for yourself!
Platform and Developer Support: Integration into Facebook profiles, Pages, and Publisher
Once a user has authorized an application or connected with a website,...
Once a user has authorized an application or connected with a website, they can add a Profile Box or Profile Tab to their profile. But to do this, your application must provide support for profile boxes and/or profile tabs.
Profile Boxes can appear on either the left-hand side of the wall/info tabs on a user profile, or within the Boxes tab. Users can add these from within your application or website via the fb:add-section-button FBML tag. Your application must first set the profile calling the method profile.setFBML. This method is also used to update the profile box for the user. See http://wiki.developers.facebook.com/index.php/Fb:add-section-button and http://wiki.developers.facebook.com/index.php/Profile.setFBML
Profile Tabs are manually added by the user to their profile via the ""+"" shown when the user is viewing their profile. This list will only show tabs for applications that the user has authorized. You must specify a URL for the application tab in the developer app for it to appear in this list. A tab is basically a full page that displays content from your application for the user to share with their friends on their profile. For more details, see here: http://wiki.developers.facebook.com/index.php/New_Design_Tabbed_Profile
Profile Boxes can appear on either the left-hand side of the wall/info tabs on a user profile, or within the Boxes tab. Users can add these from within your application or website via the fb:add-section-button FBML tag. Your application must first set the profile calling the method profile.setFBML. This method is also used to update the profile box for the user. See http://wiki.developers.facebook.com/index.php/Fb:add-section-button and http://wiki.developers.facebook.com/index.php/Profile.setFBML
Profile Tabs are manually added by the user to their profile via the ""+"" shown when the user is viewing their profile. This list will only show tabs for applications that the user has authorized. You must specify a URL for the application tab in the developer app for it to appear in this list. A tab is basically a full page that displays content from your application for the user to share with their friends on their profile. For more details, see here: http://wiki.developers.facebook.com/index.php/New_Design_Tabbed_Profile
Is it possible to add my own app on my Facebook page or do I have to submit it to the app directory?
You do not need to submit your app to the directory in order to add it...
You do not need to submit your app to the directory in order to add it to your Page. Go to the app profile page, click the "more" link, then "add to page".
If "add to page" isn't there, you haven't enabled your app for Pages, and you'll need to do that first.
If "add to page" isn't there, you haven't enabled your app for Pages, and you'll need to do that first.
You can use any available HTML application (like this one) to put your...
You can use any available HTML application (like this one) to put your code directly into a box or tab on your page.
Any application you create yourself can also be added to a page if you have marked its settings as installable to users and Pages.
You can find out more about creating a special tab for your application here: Profile Tab documentation
Any application you create yourself can also be added to a page if you have marked its settings as installable to users and Pages.
You can find out more about creating a special tab for your application here: Profile Tab documentation
You'll need to add the "meta" tags as described here.
You'll need to add the "meta" tags as described here.
Please follow the instructions on the Share Partners page.
Please follow the instructions on the Share Partners page.
Platform and Developer Support: Policies and terms
Please check out our Statement of Rights and Responsibilities, particu...
Please check out our Statement of Rights and Responsibilities, particularly the Special Provisions Applicable to Developers/Operators of Applications and Websites and the Platform Guidelines.
We believe that rendering a user's profile picture on every page of yo...
We believe that rendering a user's profile picture on every page of your Connect site makes for the best implementation so that a user recognizes that they are logged in with their Facebook account. It is required to indicate that the user is logged in with their Facebook account in some way on the page.
The Promotion Guidelines document outlines all of the requirements and...
The Promotion Guidelines document outlines all of the requirements and resources you can use to promote your application or fan page externally. This includes a "Find us on Facebook" logo badge which you may use in the color given or in black and white.
If you want to add a link or button to your site to make it easier for your content to be shared on Facebook, please visit the Share Partners resource for icons, links, share buttons and troubleshooting.
If you want to add a link or button to your site to make it easier for your content to be shared on Facebook, please visit the Share Partners resource for icons, links, share buttons and troubleshooting.
Using a trademarked term in your application violates section I.13 of ...
Using a trademarked term in your application violates section I.13 of the Platform Guidelines. More details on trademarked terms and specific policies are outlined in I.13.
Facebook’s trademarks include but are not limited to FACEBOOK, FACEBOOK LOGO, F LOGO, FB, WALL, POKE and 32665, or any trademarks or terms confusingly similar to Facebook’s trademarks, in any way that may suggest that Facebook is affiliated with, endorses, or sponsors the developer or the developer’s application.
Facebook’s trademarks include but are not limited to FACEBOOK, FACEBOOK LOGO, F LOGO, FB, WALL, POKE and 32665, or any trademarks or terms confusingly similar to Facebook’s trademarks, in any way that may suggest that Facebook is affiliated with, endorses, or sponsors the developer or the developer’s application.
Search: New Facebook Search
When you enter a search on Facebook, you will land in the "All Results...
When you enter a search on Facebook, you will land in the "All Results" filter by default. This filter includes all of the most relevant content from Facebook in addition to the web. To refine your search, select a filter from the menu on the left side of the search results page. Selecting one of these filters will display search results exclusively from that filter, and will also give you the option to narrow your search even more.
Search filters include:
Search filters include:
- People: helps you find people you know on Facebook. To narrow your people search, just type a location, school, or workplace in the appropriate field and click the "Filter Results" button.
- Pages: helps you find Pages that interest you on Facebook. To narrow your Pages search, select a Page type from the drop-down menu and click the "Filter Results" button.
- Groups: helps you find groups on Facebook that are related to your search. Groups that can be seen by everyone are viewable in search results; secret groups are not viewable in search results. To further refine your groups search, select a group type from the drop-down menu and click the "Filter Results" button.
- Applications: helps you find applications by outside developers that interest you.
- Events: helps you find events on Facebook that are related to your search. Events that can be seen by everyone are viewable in search results; secret events are not viewable in search results. To narrow your events search, select a date and/or event type from the drop-down menus and click the "Filter Results" button.
- Web Results: helps you find relevant web information outside of Facebook that is related to your search.
- Posts by Friends: helps you find status updates and other content your friends have posted that are related to your search. To narrow your search, select a post type from the drop-down menu or type in a location that interests you and click the "Filter Results" button.
- Posts by Everyone: helps you find status updates and other content from anyone who enables their posts to be viewed by people other than friends. To narrow your search, select a language and/or post type from the drop-down menus and click the "Filter Results" button.
Search has been expanded to provide richer results that span the vario...
Search has been expanded to provide richer results that span the various different types of content on Facebook. This now includes status updates and other content posted via the Publisher. If you want to see what your friends are saying about a topic you’re interested in (eg., election, playoffs) check the "Posts by Friends" filter. You can broaden your search to "Posts by Everyone" to view content from those who have enabled their posts to be viewed by people other than friends.
The visibility of the content you post is determined by your Privacy S...
The visibility of the content you post is determined by your Privacy Settings. You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page.
You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.
You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.
Currently, you can only search for content that has been posted in the...
Currently, you can only search for content that has been posted in the last 30 days. The range of the search history may be expanded in the future.
Search is a powerful tool for finding out what people on Facebook thin...
Search is a powerful tool for finding out what people on Facebook think about the world around them. Search for your favorite band to see thoughts about their new album or for a political leader to read reactions to a recent speech.
To see what your friends are saying about a topic you’re interested in, check the "Posts by Friends" filter. You can broaden your search to "Posts by Everyone" to view content from those who have enabled their posts to be viewed by people other than friends.
Currently, you can only search for content that has been posted in the last 30 days. The range of the search history may be expanded in the future.
To see what your friends are saying about a topic you’re interested in, check the "Posts by Friends" filter. You can broaden your search to "Posts by Everyone" to view content from those who have enabled their posts to be viewed by people other than friends.
Currently, you can only search for content that has been posted in the last 30 days. The range of the search history may be expanded in the future.
Find out more about search functionality by clicking here.
Find out more about search functionality by clicking here.
Links
There are four main ways to link external content to your profile:
Cl...
There are four main ways to link external content to your profile:
- Click "Share Link" in the Publisher, which is located on your home page and on your profile. Enter a URL from an external site into the bar, and select the "Preview" link. Make changes if necessary and click "Post."
- Go to the Links page, enter a URL from an external site into the box in the right sidebar, and click "Post." Make changes if necessary, and select "Post."
- Find "Share on Facebook" links on partner websites. Clicking on those links will generate a Share Box in a pop up window, where you can select "Post to Profile" and click "Post."
- Go to the Links page and drag the "Share on Facebook" bookmarlet to your browser’s bookmarks bar. Whenever you are on a site and find something you'd like to share, click on the bookmarklet, select "Post to Profile, and click "Post."
To post content from Facebook on your profile, follow the steps below:...
To post content from Facebook on your profile, follow the steps below:
- Click the "Share" link beneath any item.
- Select the Post to Profile tab.
- Click the "Post" button.
Sharing links helps facilitate the flow of information on Facebook. If...
Sharing links helps facilitate the flow of information on Facebook. If you click the "Share" link below any piece of content, you will have the option to send that content in a message or post that content to your profile. If you send the content in a message, the recipients will see it in their Inbox and be able to reply to you. If you post it on your profile, it will display in your Links section.
To ensure that links are published when you click "Share", please veri...
To ensure that links are published when you click "Share", please verify that you have allowed the Links application to publish these stories. To check, follow the steps below:
1. Go to the Application Settings page, accessible from the Settings tab at the top of any Facebook page.
2. Click "Edit Settings" to the right of the Links application.
3. Click the Additional Permissions tab.
4. Make sure that the "Publish to streams" box is checked.
Additionally, please make sure that your "Status and links" privacy setting allows your friends to view your status and shared links. You can adjust this setting from the "Profile" section of your Privacy Settings page.
1. Go to the Application Settings page, accessible from the Settings tab at the top of any Facebook page.
2. Click "Edit Settings" to the right of the Links application.
3. Click the Additional Permissions tab.
4. Make sure that the "Publish to streams" box is checked.
Additionally, please make sure that your "Status and links" privacy setting allows your friends to view your status and shared links. You can adjust this setting from the "Profile" section of your Privacy Settings page.
Actions from External Websites
You have control over your information and who sees it. Affiliate webs...
You have control over your information and who sees it. Affiliate websites can only generate stories about your actions if you are logged in to Facebook at the same time. You will always be notified when another website wants to publish a story about you. To opt out of having a story published, simply click "No, thanks."
If you change your mind after you’ve granted permission, you will have one more opportunity to opt out before the story is published on Facebook. You will also have the option to specify whether you want that website to always publish stories, notify you before publishing stories, or never publish stories about you.
Keep in mind that affiliate websites never have access to your profile information, nor does Facebook receive any personal data about you from an affiliate site.
If you change your mind after you’ve granted permission, you will have one more opportunity to opt out before the story is published on Facebook. You will also have the option to specify whether you want that website to always publish stories, notify you before publishing stories, or never publish stories about you.
Keep in mind that affiliate websites never have access to your profile information, nor does Facebook receive any personal data about you from an affiliate site.
Just as News Feed has always enabled you to see what your friends are ...
Just as News Feed has always enabled you to see what your friends are up to on Facebook, now, depending on the privacy settings of everyone involved, people can share many of the actions they take on the rest of the web as well. People always have the option to refuse a News Feed story from another site. We want to give you the stories we think you’ll find most interesting and relevant; by including the actions you and your friends take both on and off of Facebook, we believe we will make News Feed even better at helping you stay in touch with your friends.
Facebook's communication with your actions on external sites is limite...
Facebook's communication with your actions on external sites is limited to the stories that site attempts to send back to Facebook. For example, if you are on eBay, and place a bid, put something up for sale, and write a review of a seller, Facebook will only be notified of the actions for which eBay wants to create a story. Thus, if eBay only wants to publish a story when you put something up for sale, only one story will be sent to Facebook after you have been notified. Facebook will have no access to other actions you have taken or other information involving your eBay account. Additionally, eBay has no access to information from your Facebook account.
To take advantage of the ability to generate stories from another site, you must be logged into Facebook while you interact with one of these affiliated sites. You will always be notified and given the opportunity to opt out of having any particular story published. Please keep in mind that affiliate websites never have access to your profile information, nor does Facebook receive any personal data about you from an affiliate site.
To take advantage of the ability to generate stories from another site, you must be logged into Facebook while you interact with one of these affiliated sites. You will always be notified and given the opportunity to opt out of having any particular story published. Please keep in mind that affiliate websites never have access to your profile information, nor does Facebook receive any personal data about you from an affiliate site.
Facebook is currently affiliated with the following sites:
AllPoster...
Facebook is currently affiliated with the following sites:
- AllPosters.com
- Blockbuster
- BustedTees
- CBSSports.com
- CBSSports.com Fantasy
- Citysearch
- College Humor
- Davematthewsband.com
- Dotspotter
- Epicurious.com
- Expo TV
- Fandango
- Flip.com
- GameFly
- Hotwire
- IWON
- JOINRED.COM
- Joost
- KeithUrban.net
- Kiva.org
- Kongregate
- Live Nation
- LiveJournal
- Mercantila
- Overstock.com
- Pronto.com
- Seamlessweb
- SHOP.COM
- STA Travel 193
- Station.com
- The Knot
- The New York Times
- Travelocity
- Trip Advisor
- TypePad
- Viagogo
- Walk Hard
- Warehouse.davematthewsband.com
- WeddingChannel.com
- Yelp
- Zappos.com
If you are logged in to Facebook and take an action on an affiliated s...
If you are logged in to Facebook and take an action on an affiliated site, the website will alert you that it has a story it would like to send to your Facebook profile. You can then choose to take the following actions:
- You can click the ‘Learn More’ link to find out more about that story or edit your privacy settings for these external stories.
- You can click the ‘This isn’t me’ link if the Facebook account does not match the person using the external site. In this case, Facebook will never publish the story or otherwise share any information with the user’s friends on Facebook.
- You can click ‘No Thanks’ in which case Facebook will never publish that story or otherwise share any information with your friends on Facebook.
- You can click 'Close' or simply ignore the notification in which case the story will be sent to Facebook, but will not be published on the site. Next time you navigate to the Facebook Home page after interacting with an affiliate site, you’ll receive a second reminder that the affiliate website would like to publish a story on your behalf. There are three things you can do with this story—approve the story by clicking Okay, remove the story by clicking "Remove", or ignore the entire message by doing nothing. If you approve the story and click "Okay", the story will be published in your Mini-Feed and may appear in your friends' News Feeds. If you remove the story using the "Remove" link next to it, the story will never appear in your Mini-Feed or a friend’s News Feed. If you ignore the whole message, it will go away after a few days and nothing will be published to Mini-Feed or News Feed. However, when you ignore a story, it remains queued, so that the next time you generate a Beacon story, this home page message will have two stories, instead of one.
When a Facebook user takes a Beacon-enabled action on a participating ...
When a Facebook user takes a Beacon-enabled action on a participating site, information is sent to Facebook in order for Facebook to operate Beacon technologically. If a Facebook user clicks "No Thanks" on the affiliate site notification, Facebook does not use the data and deletes it from its servers. Separately, before Facebook can determine whether the user is logged in, some data may be transferred from the participating site to Facebook. In those cases, Facebook does not associate the information with any individual user account, and deletes the data as well.
If you ignore the pop-up box, the story generated will be sent to Face...
If you ignore the pop-up box, the story generated will be sent to Facebook, but will not be published. The next time you visit your home page, you’ll see a message remind you that this story is being sent. You can then choose to approve the story and publish it, remove the story and never publish it, or ignore the story and act on it at a later time.
What happens if an action I take triggers In this case, unless you have selected to always publish stories from that website from the "External Websites" section of the Privacy page, you will have another chance remove the story the next time you go to your home page. A home page announcement lets you know that there is a story about to be published, and you can click the "Remove" link next to it. This prevents the story from being published and the story will never appear in your Mini-Feed or a friend’s News Feed.
Don't worry, your friend will see that a story has been sent to their ...
Don't worry, your friend will see that a story has been sent to their profile the next time they see their home page. They can then remove the story and prevent it from being published. If you share a computer, make sure you log out of Facebook when you leave to prevent this from happening.
These stories will not be published in your Mini-Feed or in the News F...
These stories will not be published in your Mini-Feed or in the News Feeds of your friends. The stories will be removed from your queue of stories and you will not see a notification about those particular stories on your home page again.
Checking the box "Always publish stories sent to my profile from this ...
Checking the box "Always publish stories sent to my profile from this site" means that you will no longer be notified twice about stories being sent to your profile for that particular site. You will still be notified by a pop-up on the site generating the action, but you will no longer see the second notification on your home page.
This program is no longer available to new sites. To integrate actions...
This program is no longer available to new sites. To integrate actions into your website, you can use Facebook Connect.
Profile: Profile and Contact Information Privacy
You can adjust your privacy settings from the Profile section of the P...
You can adjust your privacy settings from the Profile section of the Privacy Settings page, which you can reach by selecting the "Privacy Settings" option from the Settings dropdown menu at the top of any Facebook page. .
By default, only users within your networks and your confirmed friends...
By default, only users within your networks and your confirmed friends can view your profile. You can adjust who can view your profile by following these steps:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Select the Profile section.
- The Profile setting will allow you to customize who can view your profile page.
Facebook currently does not provide an application that allows users t...
Facebook currently does not provide an application that allows users to track profile views or statistics on the views of any specific user content. Third party developers, however, may offer applications that provide some of this functionality. Please keep a few things in mind for these applications:
Applications CANNOT track profile visits for users who simply go to another person's profile; Facebook has made this technically impossible.
In order to be tracked by an application, you will need to specifically agree to allow the application to track your actions.
Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
Applications CANNOT track profile visits for users who simply go to another person's profile; Facebook has made this technically impossible.
In order to be tracked by an application, you will need to specifically agree to allow the application to track your actions.
Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
Facebook does not allow users to track profile views or see statistics...
Facebook does not allow users to track profile views or see statistics on how often a particular piece of content has been viewed and by whom. Third-party developers, however, may offer applications that provide some of this functionality. However, please keep a few things in mind when using these:
- Applications cannot track profile views for users who simply visit another person's profile. Facebook has made this technically impossible.
- In order to be tracked by an application, you must explicitly agree to allow the application to access your information.
- Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
Your privacy settings allow you to determine how much of your profile ...
Your privacy settings allow you to determine how much of your profile other users are permitted to view.
To see how your profile currently appears to one of your friends, you can use the "View As" mode. To do so:
If you do not see this information, then you are not viewing your profile as your friend, but rather as you see it while logged in to your own account.
To see how your profile currently appears to one of your friends, you can use the "View As" mode. To do so:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Select the Profile section.
- At the top of this page, you’ll see the prompt "See how a friend sees your profile." Enter the name of any of your friends in the search field next to the prompt.
If you do not see this information, then you are not viewing your profile as your friend, but rather as you see it while logged in to your own account.
Keep in mind that only the presentation of the information is changing...
Keep in mind that only the presentation of the information is changing — no additional information about you or other people is shared outside of what was already available in current search listings.
You can customize who can find you in search from the Search section of the Privacy Settings page. You will always have the option not to appear in search listings at all.
Anyone who is able to find you in search will always be able to click on your search listing in order to view your name and networks. You can further control the information that these users see by changing the options underneath the title "Search Result Content." There are five listed options: see your picture, send you a message, view your friend list, add you as a friend, and view the Pages you are a fan of. Un-checking any of these boxes will prevent the user from being able to perform the action.
Please note that you may see a different version of the site than others when you perform searches from your own account. You will always be able to find your profile in search because you can always view your own profile. However, users who do not have this permission will not be able to find your profile using search.
You can customize who can find you in search from the Search section of the Privacy Settings page. You will always have the option not to appear in search listings at all.
Anyone who is able to find you in search will always be able to click on your search listing in order to view your name and networks. You can further control the information that these users see by changing the options underneath the title "Search Result Content." There are five listed options: see your picture, send you a message, view your friend list, add you as a friend, and view the Pages you are a fan of. Un-checking any of these boxes will prevent the user from being able to perform the action.
Please note that you may see a different version of the site than others when you perform searches from your own account. You will always be able to find your profile in search because you can always view your own profile. However, users who do not have this permission will not be able to find your profile using search.
If I restrict the visibility of my email address, will users still be able to search for me with it?
While you can restrict the visibility of an email address on your prof...
While you can restrict the visibility of an email address on your profile, there is no way to prevent individuals from locating you on the site via an email address attached to your account. However, you can adjust your email address preference from the Account Settings page, if you would prefer to operate your account under a different email address (one which you would not mind be located through on the site).
Search: Searching for people and their content
Keep in mind that only the presentation of the information is changing...
Keep in mind that only the presentation of the information is changing — no additional information about you or other people is shared outside of what was already available in current search listings.
You can customize who can find you in search from the Search section of the Privacy Settings page. You will always have the option not to appear in search listings at all.
Anyone who is able to find you in search will always be able to click on your search listing in order to view your name and networks. You can further control the information that these users see by changing the options underneath the title "Search Result Content." There are five listed options: see your picture, send you a message, view your friend list, add you as a friend, and view the Pages you are a fan of. Un-checking any of these boxes will prevent the user from being able to perform the action.
Please note that you may see a different version of the site than others when you perform searches from your own account. You will always be able to find your profile in search because you can always view your own profile. However, users who do not have this permission will not be able to find your profile using search.
You can customize who can find you in search from the Search section of the Privacy Settings page. You will always have the option not to appear in search listings at all.
Anyone who is able to find you in search will always be able to click on your search listing in order to view your name and networks. You can further control the information that these users see by changing the options underneath the title "Search Result Content." There are five listed options: see your picture, send you a message, view your friend list, add you as a friend, and view the Pages you are a fan of. Un-checking any of these boxes will prevent the user from being able to perform the action.
Please note that you may see a different version of the site than others when you perform searches from your own account. You will always be able to find your profile in search because you can always view your own profile. However, users who do not have this permission will not be able to find your profile using search.
First, make sure that your Privacy page settings allow you to be found...
First, make sure that your Privacy page settings allow you to be found in searches. Click on the "Search" section of the Privacy page, and make sure that you have made yourself visible to everyone that you want.
To show up in Classmates Search, you need to indicate what high school and/or college you attended in the section of your profile. To show up in Coworkers Search, you need to enter all of the places you have worked in the section of your profile.
To show up in Classmates Search, you need to indicate what high school and/or college you attended in the section of your profile. To show up in Coworkers Search, you need to enter all of the places you have worked in the section of your profile.
By default, everyone can find you in search. However, when people clic...
By default, everyone can find you in search. However, when people click on your search listing in order to view your name and networks, they won’t be able to see all of the information in your profile. Any additional information that they can view when they click on your search listing is determined by your Search Result Content and Profile privacy settings.
You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page. You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.
You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page. You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.
The person that you searched for has probably adjusted his or her sear...
The person that you searched for has probably adjusted his or her search privacy to prevent these actions from being available. From the "Search" section of the Privacy page, all users can adjust what people can do with their search results. These options allow them to prevent people who cannot see their profile from messaging them or requesting them as a friend.
Facebook Search allows you to search for anything on the site, includi...
Facebook Search allows you to search for anything on the site, including people on other networks, provided they haven't restricted their privacy settings. When you are on the Search page, just type in the individual's name. You can also specify which network you want to search. Select "Other Network," then begin typing the name of the network, and we'll give you possible matches.
You can also use the special Classmate Search and Coworker Search to find people you know from school or work. Classmate Search allows you to search for people that attended a specific high school or college. You can search a specific school, or specify a class year to narrow down your results. Coworker Search lets you search for people based on what companies they worked at according to their profiles.
You can also use the special Classmate Search and Coworker Search to find people you know from school or work. Classmate Search allows you to search for people that attended a specific high school or college. You can search a specific school, or specify a class year to narrow down your results. Coworker Search lets you search for people based on what companies they worked at according to their profiles.
It depends on the person's privacy settings. From the Search section o...
It depends on the person's privacy settings. From the Search section of the Privacy Settings page, you can adjust your own Search privacy options to be as open or restrictive as you want. In the "Search Visibility" dropdown, you can select any option, ranging from "Everyone" to "Only Friends." By choosing "Customize" you can further control who will be able to find you in search.
From the Search privacy page, you can also establish what people can see about you and how they can interact with your profle when they find you in searches. In the middle of the page, you will see a section called "Search Result Content" with five options. From this section, you can make it so that your profile picture does not appear in your search results. You can also prevent the people who find you in searches from messaging you, adding you as a friend, viewing your friends list, or viewing the Pages you are a fan of. These settings only apply to people who are not permitted to see your profile based on the selection you make in the "Search Visibility" dropdown. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result.
From the Search privacy page, you can also establish what people can see about you and how they can interact with your profle when they find you in searches. In the middle of the page, you will see a section called "Search Result Content" with five options. From this section, you can make it so that your profile picture does not appear in your search results. You can also prevent the people who find you in searches from messaging you, adding you as a friend, viewing your friends list, or viewing the Pages you are a fan of. These settings only apply to people who are not permitted to see your profile based on the selection you make in the "Search Visibility" dropdown. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result.
You can use a vertical line (the | character, also known as a "pipe") ...
You can use a vertical line (the | character, also known as a "pipe") to separate two queries and search for them at the same time.
For example, the search results displayed after searching John Doe | Jane Doe includes both John Doe search results with Jane Doe search results in the same list.
For example, the search results displayed after searching John Doe | Jane Doe includes both John Doe search results with Jane Doe search results in the same list.
Search: Public search listings on internet search
When someone who is not a Facebook user searches for your profile outs...
When someone who is not a Facebook user searches for your profile outside of Facebook, they will see your public search listing. Your public search listing contains the same information as your regular search listing within the site - your name and profile picture thumbnail. The listing will also contain your friends' thumbnails if available, as well as your username URL if you have created a username. Your public search listing will only be available if you allow "Everyone" to search for you and have the "Create a public search listing for me and submit it for search engine indexing" box checked. You can adjust these settings from the Search section of the Privacy page.
Also note that people who do not yet use Facebook will not be able to interact with you or view your full information without registering for the site. Your public search listing will not affect any of your normal Search privacy settings. A non-Facebook user viewing your result would see the same search result if they registered with the site.
Your public search listing will also appear in search engine indexes if this box is checked, making it even easier for your friends to connect with you. By more efficiently connecting people, we hope that we can make your experience more meaningful on the site.
Also note that people who do not yet use Facebook will not be able to interact with you or view your full information without registering for the site. Your public search listing will not affect any of your normal Search privacy settings. A non-Facebook user viewing your result would see the same search result if they registered with the site.
Your public search listing will also appear in search engine indexes if this box is checked, making it even easier for your friends to connect with you. By more efficiently connecting people, we hope that we can make your experience more meaningful on the site.
Please make sure that you have enabled your public search listing to b...
Please make sure that you have enabled your public search listing to be found by going to the Privacy page and clicking the Search section. On the following page, please make sure that you have selected "Everyone" for your search visibility and that you have checked the box next to "Create a public search listing for me and submit it for search engine indexing." Keep in mind that once you’ve changed your settings on Facebook, there may be a delay until the external search directory updates. To request an immediate change, you will have to contact the search engine in question.
If you are under the age of 18 then you will not have a public search listing. When you turn 18, please make sure to review your public search listing privacy settings.
If you are under the age of 18 then you will not have a public search listing. When you turn 18, please make sure to review your public search listing privacy settings.
The public search listing shows the profile picture thumbnail and link...
The public search listing shows the profile picture thumbnail and links to interact with you on Facebook. People will have to register in order to message or add you as a friend. You can also restrict what information shows in your public listing by going to the Search privacy page and editing the section called "How Can People Contact You?" For instance, if you do not want your profile picture to be shown, you can uncheck that box.
By default, a public search listing is created for all Facebook accoun...
By default, a public search listing is created for all Facebook accounts that belong to users 18 years of age and older. If you do not want people to be able to find you in a search engine result, please go to the Privacy page and click the Search section. On the following page you can deselect the option to "Create a public search listing for me and submit it for search engine indexing." Please note that once you’ve changed your settings on Facebook, there may be a delay until the external search directory updates. To request the immediate removal of this search listing, you will have to contact the search engine in question.
Please keep in mind that your search engine result will not allow anyone to view sensitive information about you. The most a search engine will be able to display is your name, profile picture thumbnail, and friends' thumbnails. We’ve added this functionality to make it easier for your friends to connect with you on Facebook.
Please keep in mind that your search engine result will not allow anyone to view sensitive information about you. The most a search engine will be able to display is your name, profile picture thumbnail, and friends' thumbnails. We’ve added this functionality to make it easier for your friends to connect with you on Facebook.
Please keep in mind that once you have changed your settings on Facebo...
Please keep in mind that once you have changed your settings on Facebook, there may be a delay until the external search directory updates. During this time period, your public search listing link may appear in an external search engine result, but users will be unable to actually view the public search listing. Clicking the search result link will not display your public search listing.
However, this information may still be saved in the search engine’s cache or search memory. Unfortunately, Facebook does not have control over content that has already been indexed and cached in search engines. To request the immediate removal of this search listing, you will have to contact the specific search engine’s support team.
Please contact the appropriate support team using one of the links below:
However, this information may still be saved in the search engine’s cache or search memory. Unfortunately, Facebook does not have control over content that has already been indexed and cached in search engines. To request the immediate removal of this search listing, you will have to contact the specific search engine’s support team.
Please contact the appropriate support team using one of the links below:
Privacy: Search privacy settings and the Suggestions feature
By default, all users will be able to find you in a search. You can cu...
By default, all users will be able to find you in a search. You can customize who can find you through search by following these steps:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Select the Search section.
- Using the Search Visibility drop-down menu, choose an option to determine who can find you in a search.
- If you select an option other than "Everyone," you can further control your Search privacy via the checkboxes below.
The Suggestions feature was built to connect you with people or Pages ...
The Suggestions feature was built to connect you with people or Pages on Facebook that you are likely to know. If you don't want to appear in this box for other people, you can restrict your search privacy settings from the Privacy Settings page under the Settings drop-down menu. You will want to adjust the Search Visibility section so that it is restricted to the kinds of people you want to be able to find you in Search. If you are available in Search to someone, you may appear in their Suggestions section.
Privacy: Information For Parents
Facebook takes the safety of its users very seriously and makes a sign...
Facebook takes the safety of its users very seriously and makes a significant effort to take down any objectionable material that may be posted on the site. We encourage users to report offensive profiles, messages, groups, events, shares, notes and photos. Reported items are then reviewed by Facebook administrators and removed if deemed in violation of our Statement of Rights and Responsibilities. Users also have the option of "blocking" other users, which will ensure that they are unable to find them in a search, view their profile or send them a message.
Sign Up: There is a yellow banner prompting me to confirm my account.
You can confirm your Facebook account in any of the following ways:
F...
You can confirm your Facebook account in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
While your account is unconfirmed, you will not be able to send messag...
While your account is unconfirmed, you will not be able to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends in photos or notes, comment on content, join groups, or fan Pages. This limit is in place due to security reasons.
You can confirm your account and enable the ability to take the above actions in any of the following ways:
You can confirm your account and enable the ability to take the above actions in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
The yellow banner indicates that your Facebook account is still unconf...
The yellow banner indicates that your Facebook account is still unconfirmed. Once you confirm your account, the banner will disappear. You can confirm your account in any one of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
Facebook Pages: Promoting your Page and Page Insights
Every Page will appear in search results on Facebook. Users will also ...
Every Page will appear in search results on Facebook. Users will also display any Page that they fan in their "I'm a Fan of..." box on their profile. Each "I'm a Fan of…" box lists a user’s Pages by Page category. Additionally, all Pages can be found in the Page Directory. You can browse to easily see your Pages, your friends' Pages, and view all Pages on the site.
Friends: Friend Lists and Limited Profile
Friend Lists provide organized groupings of your friends on Facebook. ...
Friend Lists provide organized groupings of your friends on Facebook. For example, you can create a Friend List for your friends that meet for weekly book club meetings. You can filter your view of each list’s stream of activity separately on the home page. Friend Lists are easy to manage and allow you to send messages and invites to these groups of people all at once.
To create and customize your own Friend Lists, please follow these steps:
To create and customize your own Friend Lists, please follow these steps:
- Click the "Create" link that appears beneath the filters on the left side of your home page or your Friends page. Or, click the "Create New List" button from the "All Friends" tab of the Friends page.
- Type the title of your list and hit enter.
- Add friends to the list by typing their names into the "Add to List" field or selecting them from the list.
- Select "Save List" to store your changes.
You can customize who can view your Friends List by going to the "Priv...
You can customize who can view your Friends List by going to the "Privacy Settings" page under the Settings drop-down menu and clicking on "Profile." If you want to hide the Friends List from specific people only, simply enter their names in the "Except These People" section, while keeping the overall Privacy setting on something more lenient.
Please note that you will also need to restrict this ability for Search privacy. Near the bottom of this section, you will need to un-check the box for "View your Friend List" to prevent people from seeing this information on the search result page.
Please note that you will also need to restrict this ability for Search privacy. Near the bottom of this section, you will need to un-check the box for "View your Friend List" to prevent people from seeing this information on the search result page.
You can customize who can view your Friends List by going to the Priva...
You can customize who can view your Friends List by going to the Privacy page and clicking on Profile. If you want to hide the Friends List from specific people only, select the "Customize" setting and enter their names in the "Except These People" section in the box that appears. You can still keep the overall Privacy setting on something more lenient.
Please note that you will also need to restrict this ability for Search privacy. In the "Search Result Content" section, you will need to un-check the box for "My friend list" to prevent people from seeing this information on the search result page.
Please note that you will also need to restrict this ability for Search privacy. In the "Search Result Content" section, you will need to un-check the box for "My friend list" to prevent people from seeing this information on the search result page.
With recent changes to the site, the friend details that were already ...
With recent changes to the site, the friend details that were already established on your account have been converted to Friend Lists. You can filter your view of each Friend List’s stream of activity separately on the home page.
To create and customize your own Friend Lists, please follow these steps:
To create and customize your own Friend Lists, please follow these steps:
- Click the "Create" link that appears beneath the filters on the left side of your home page or your Friends page. Or, click the "Create New List" button from the "All Friends" tab of the Friends page.
- Type the title of your list and hit enter.
- Add friends to the list by typing their names into the "Add to List" field or selecting them from the list.
- Select "Save List" to store your changes.
You can have up to 1,000 friends per Friend List. You can have the sam...
You can have up to 1,000 friends per Friend List. You can have the same friend on multiple lists as well.
The Limited Profile functionality is a type of Friend List. You can li...
The Limited Profile functionality is a type of Friend List. You can limit the privacy settings for any friend list you create. If you had people on your Limited Profile, they have been moved to a new friend list called "Limited Profile," and this friend list has been added to the appropriate places on your privacy settings. For example, if you hid your Wall Posts in your Limited Profile, the new Limited Profile friend list has been placed under the "Except These People" setting for Wall Posts.
You are now able to customize which friends and Friend Lists are (or a...
You are now able to customize which friends and Friend Lists are (or are not) allowed to view your content. To use these options, select the "Privacy Settings" option from the "Settings" drop-down menu at the top of any Facebook page. You can also review and edit your Friend Lists from the Friends page.
To add someone to your Limited Profile list, follow the steps below:
...
To add someone to your Limited Profile list, follow the steps below:
- Select "All Friends" from the Friends drop-down menu.
- Click on the "Limited Profile" Friend List in the left sidebar. If you do not see a "Limited Profile" friend list in this section, you can create one by clicking the "Make a New List" button and then naming the list.
- Type your friend’s name into the "Add to List" field. You must be friends with a person to add him or her to the Limited Profile list.
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Go to the Profile section.
- Select any Profile privacy setting and click "Edit Custom Settings."
- Enter the name of your limited profile friend list in the "Except These People" section to restrict these users from viewing the profile content you selected.
Sign Up: There is a yellow banner prompting me to confirm my account.
You can confirm your Facebook account in any of the following ways:
F...
You can confirm your Facebook account in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook.
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
While your account is unconfirmed, you will not be able to send messag...
While your account is unconfirmed, you will not be able to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends in photos or notes, comment on content, join groups, or fan Pages. This limit is in place due to security reasons.
You can confirm your account and enable the ability to take the above actions in any of the following ways:
You can confirm your account and enable the ability to take the above actions in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook.
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
The yellow banner indicates that your Facebook account is still unconf...
The yellow banner indicates that your Facebook account is still unconfirmed. Once you confirm your account, the banner will disappear. You can confirm your account in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook.
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
You may receive an email from Facebook asking you to confirm your emai...
You may receive an email from Facebook asking you to confirm your email address. You must confirm your account to verify that you have access to the email address you entered during registration. Confirming your account will enable you to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends, comment, join groups, and fan pages.
If you do not have an account on Facebook and received a confirmation email in error, you can deactivate the account in question by clicking the link at the bottom of the email.
If you do not have an account on Facebook and received a confirmation email in error, you can deactivate the account in question by clicking the link at the bottom of the email.
Friends: Suggestions
Suggestions is a feature that helps you connect with people and Pages ...
Suggestions is a feature that helps you connect with people and Pages you are likely to know, as well as engage with your confirmed friends on Facebook. Facebook calculates Suggestions based on the networks you are a part of, mutual friends, work and education information, contacts imported using the Friend Finder, and many other factors.
Since this feature is automatic, it occasionally identifies people that you do not know or do not want to be friends with. Please keep in mind that Facebook will never send friend requests to the users that show up in this list.
Since this feature is automatic, it occasionally identifies people that you do not know or do not want to be friends with. Please keep in mind that Facebook will never send friend requests to the users that show up in this list.
If you have ever used the Friend Finder feature, Suggestions may show ...
If you have ever used the Friend Finder feature, Suggestions may show people who have your email address in their address book and/or contacts that you have in your address book. If you would like Facebook to remove these contacts, please follow the instructions found here.
The Suggestions feature has been expanded to help you engage with your...
The Suggestions feature has been expanded to help you engage with your confirmed friends on Facebook in addition to finding people or Pages that you are likely to know.
Platform and Developer Support: Application Directory
To appear in search, your application will need to first be submitted ...
To appear in search, your application will need to first be submitted and approved for the Application Directory.
Once a user has authorized an application or connected with a website,...
Once a user has authorized an application or connected with a website, they can add a Profile Box or Profile Tab to their profile. But to do this, your application must provide support for profile boxes and/or profile tabs.
Profile Boxes can appear on either the left-hand side of the wall/info tabs on a user profile, or within the Boxes tab. Users can add these from within your application or website via the fb:add-section-button FBML tag. Your application must first set the profile calling the method profile.setFBML. This method is also used to update the profile box for the user. See http://wiki.developers.facebook.com/index.php/Fb:add-section-button and http://wiki.developers.facebook.com/index.php/Profile.setFBML
Profile Tabs are manually added by the user to their profile via the "+" shown when the user is viewing their profile. This list will only show tabs for applications that the user has authorized. You must specify a URL for the application tab in the developer app for it to appear in this list. A tab is basically a full page that displays content from your application for the user to share with their friends on their profile. For more details, see here: http://wiki.developers.facebook.com/index.php/New_Design_Tabbed_Profile
Profile Boxes can appear on either the left-hand side of the wall/info tabs on a user profile, or within the Boxes tab. Users can add these from within your application or website via the fb:add-section-button FBML tag. Your application must first set the profile calling the method profile.setFBML. This method is also used to update the profile box for the user. See http://wiki.developers.facebook.com/index.php/Fb:add-section-button and http://wiki.developers.facebook.com/index.php/Profile.setFBML
Profile Tabs are manually added by the user to their profile via the "+" shown when the user is viewing their profile. This list will only show tabs for applications that the user has authorized. You must specify a URL for the application tab in the developer app for it to appear in this list. A tab is basically a full page that displays content from your application for the user to share with their friends on their profile. For more details, see here: http://wiki.developers.facebook.com/index.php/New_Design_Tabbed_Profile
The changes announced today do not affect any canvas page or canvas pa...
The changes announced today do not affect any canvas page or canvas page URLs. Canvas page URLs will continue to live on the domain http://apps.facebook.com at their current URLs. At the present time, the new username-specific URLs cannot point to canvas pages.
Every Facebook Page or application profile that has more than 1,000 fa...
Every Facebook Page or application profile that has more than 1,000 fans as of May 31, 2009, can get one username-specific URL associated with the page. If there are multiple administrators of a Page, the first username selected by any one of the administrators will be associated with the page. If you're an administrator, you can get more details here.
For your application profile, we recommend you choose a username that closely matches the name of your application. For a Facebook Page you maintain to promote your development company, you might choose your company name as your username.
For your application profile, we recommend you choose a username that closely matches the name of your application. For a Facebook Page you maintain to promote your development company, you might choose your company name as your username.
You can sign up for a username starting at 12:01 a.m. EDT on Saturday,...
You can sign up for a username starting at 12:01 a.m. EDT on Saturday, June 13, 2009, by visiting www.facebook.com/username. After selecting one for your application or company name, you will see a green check mark indicating that the name is available before you actually claim it. In some cases, your desired username may not be available because someone has already selected it or because we've reserved certain names that have been brought to our attention in an effort to help third parties protect their intellectual property and other rights. If your username is unavailable or you wish to report that another username infringes your intellectual property rights, please click here.
Be sure to check out this FAQ for answers to other common questions.
Be sure to check out this FAQ for answers to other common questions.
Photos: Bugs and Known Problems
If you are using Firefox, you have probably changed your browser setti...
If you are using Firefox, you have probably changed your browser settings to block Facebook images. To resolve this problem, please follow these steps:
- Go to the "Tools" menu.
- Choose "Options."
- Click on the "Content" tab.
- Across from "Load images automatically," click "Exceptions."
- Highlight the Facebook URL.
- Click "Remove site."
- Close the Exceptions window.
- Click "OK."
- Restart your browser.
- Go to the "Firefox" menu.
- Choose "Preferences."
- Click on the "Content" tab.
- Across from "Load images automatically," click "Exceptions."
- Highlight the Facebook URL.
- Click "Remove site."
- Close the Exceptions window.
- Click "OK."
- Restart your browser.
This issue is due to your application settings being too restrictive. ...
This issue is due to your application settings being too restrictive. In order to resolve the problem, please follow these instructions:
1. Select Applications Settings from the Settings drop-down menu at the top of every Facebook page.
2. Click "Edit Settings" to the right of the Photos application.
3. In the Edit Photos Settings pop-up box, select the Profile tab.
4. Adjust the privacy setting to something other than "Only Me" and then click "Okay."
1. Select Applications Settings from the Settings drop-down menu at the top of every Facebook page.
2. Click "Edit Settings" to the right of the Photos application.
3. In the Edit Photos Settings pop-up box, select the Profile tab.
4. Adjust the privacy setting to something other than "Only Me" and then click "Okay."
Photo album privacy differs from the Photos profile privacy setting on...
Photo album privacy differs from the Photos profile privacy setting on the Application Settings page. The latter setting only controls who can see the Photos tab or box on your profile.
To edit your photo album privacy, just go to the Photos tab at the top of your profile. On this tab, select the "Album Privacy" link in the photo albums section, edit the setting for each album, and click "Save Settings." You can also adjust the album privacy setting every time you create a new album.
Keep in mind that some people may be able to see your albums even when they cannot view them on your profile if your album privacy settings are open. These less restrictive settings include "Everyone," "All of My Networks," "Some of My Networks" and "Friends of Friends." Please note that the "Everyone" privacy setting allows anyone on Facebook to view the album if they are linked to it.
To edit your photo album privacy, just go to the Photos tab at the top of your profile. On this tab, select the "Album Privacy" link in the photo albums section, edit the setting for each album, and click "Save Settings." You can also adjust the album privacy setting every time you create a new album.
Keep in mind that some people may be able to see your albums even when they cannot view them on your profile if your album privacy settings are open. These less restrictive settings include "Everyone," "All of My Networks," "Some of My Networks" and "Friends of Friends." Please note that the "Everyone" privacy setting allows anyone on Facebook to view the album if they are linked to it.
You are able to see the photo album of someone who is not your friend ...
You are able to see the photo album of someone who is not your friend if the album owner has selected an open album privacy setting. These less restrictive settings include "Everyone," "All of My Networks," "Some of My Networks" and "Friends of Friends." Please note that the "Everyone" privacy setting allows anyone on Facebook to view the album, if they are linked to it. If an album has a more restrictive privacy setting, only people who are allowed to see the album will be able to see stories about photo comments or tags linking to that album.
In order to add a photo to the Profile Pictures album, you must upload...
In order to add a photo to the Profile Pictures album, you must upload that photo as your current profile picture.
For more instructions on how to upload a profile picture, please click here.
For more instructions on how to upload a profile picture, please click here.
Friends: Bugs and Known Problems
Some users are seeing their profiles display zero friends. They may al...
Some users are seeing their profiles display zero friends. They may also have difficulty viewing their friends’ profiles or seeing their friends in News Feed. We are aware of this issue and hope to have it resolved soon. If you would like to submit a report, please click here.
Friend connections on Facebook must be confirmed by both users involve...
Friend connections on Facebook must be confirmed by both users involved. This happens through an initial friend request or invitation to join the site and a confirmation of the request by the recipient. It is not technically possible to become friends with someone without this confirmation.
A friend request can be sent manually or through features like Friend Finder and Classmate/Co-worker Search.
When using these features, please be aware that multiple friend requests and invitations can be sent simultaneously. If a user signs up through these invitations, they will automatically be added to your Friend List.
A friend request can be sent manually or through features like Friend Finder and Classmate/Co-worker Search.
When using these features, please be aware that multiple friend requests and invitations can be sent simultaneously. If a user signs up through these invitations, they will automatically be added to your Friend List.
Please make sure that you received this request at an email address th...
Please make sure that you received this request at an email address that is listed on your account. If the request was sent to a different email address then it will not show in your account. Feel free to send the other person a friend request from your account. Alternatively, you could ask them to request you as a friend again at the appropriate email address.
In addition, if someone deactivates his or her account, you will not see the friend request on your Home page.
In addition, if someone deactivates his or her account, you will not see the friend request on your Home page.
Facebook Pages: Finding, Viewing and Interacting with Pages
Pages are for organizations, businesses, celebrities, and bands to bro...
Pages are for organizations, businesses, celebrities, and bands to broadcast great information to fans in an official, public manner. Like profiles, they can be enhanced with applications that help the entity communicate with and engage their fans, and capture new audiences virally through their fans' recommendations to their friends.
You can create and manage a Facebook Page for your organization from your personal account. You can create a Page here. Please note that only the official representative of an organization, business, celebrity, or band is permitted to create a Page.
You can create and manage a Facebook Page for your organization from your personal account. You can create a Page here. Please note that only the official representative of an organization, business, celebrity, or band is permitted to create a Page.
If you see a Page that interests you – either on a friend’s profile or...
If you see a Page that interests you – either on a friend’s profile or in a News Feed story – you can click on the link to that particular Page to learn more. Once on the Page, you click the "Become a Fan" button that appears next to the Page name.
You can also search for Pages by visiting our Pages Directory. You can browse to easily see your Pages, your friends' Pages, and view all Pages on the site.
Lastly, when you search for a term or name on Facebook, you can filter the results to show only Pages by clicking the "Pages" link in the left column. Each Page search result will show a "Become a Fan" link to its right.
You can also search for Pages by visiting our Pages Directory. You can browse to easily see your Pages, your friends' Pages, and view all Pages on the site.
Lastly, when you search for a term or name on Facebook, you can filter the results to show only Pages by clicking the "Pages" link in the left column. Each Page search result will show a "Become a Fan" link to its right.
The Pages that you become a fan of will be displayed on the bottom of ...
The Pages that you become a fan of will be displayed on the bottom of the Info tab of your profile. If your search visibility allows Pages to be displayed to non-friends, they will also see this information when they find you in search. You can control this from the Search section of your Privacy Settings page.
Profiles represent individuals and must be held under an individual na...
Profiles represent individuals and must be held under an individual name, while Pages allow an organization, business, celebrity, or band to maintain a professional presence on Facebook. You may only create Facebook Pages to represent real organizations of which you are an authorized representative. Fans of your Page won't be able to see that you are the Page admin or have any access to your personal account.
Pages can only be created to represent a real organization, business, ...
Pages can only be created to represent a real organization, business, celebrity, or band, and may only be created by an official representative of that entity. Groups can be created by any user and about any topic, as a space for users to share their opinions and interest in that subject. Groups can be kept closed or secret, whereas Pages are intended to help an entity communicate publicly.
Pages also allow people to maintain a personal-professional distinction on Facebook. If you're a group admin, your name will appear on that group, while Pages will never display their admins' names. Additionally, when you take actions on your group, such as posting on your group's wall, these actions will appear to come from you as an individual. However, if you post or take other actions on a Page you own, it will appear to come from the Page.
You can create a Page using this form or create a group here.
Pages also allow people to maintain a personal-professional distinction on Facebook. If you're a group admin, your name will appear on that group, while Pages will never display their admins' names. Additionally, when you take actions on your group, such as posting on your group's wall, these actions will appear to come from you as an individual. However, if you post or take other actions on a Page you own, it will appear to come from the Page.
You can create a Page using this form or create a group here.
When you become a fan of the Page, a story will be published on your W...
When you become a fan of the Page, a story will be published on your Wall and may be published in your friends’ News Feeds. Any action that you take on a Page will abide by the privacy settings you currently have set for News Feed and Wall. You can adjust these settings at any time by visiting the News Feed and Wall section of your Privacy Settings page.
Networks: Bugs and Known Problems
By default, you can only view users in your own networks or your confi...
By default, you can only view users in your own networks or your confirmed friends from other networks on Facebook. Note that you may not be able to view the profiles of everyone within your network due to privacy restrictions. You can customize your profile privacy settings further from the Profile section of your Privacy Settings page.
Friends: Removing friends
You can remove friends from your Limited Profile Friend List from the ...
You can remove friends from your Limited Profile Friend List from the Friends page. First, click on the Limited Profile Friend List from your Friends page. Then, click the "X" to the right of the friend you would like to remove and, in the box that appears, click the "Remove from List" button. The friend will be removed from your Limited Profile but remain a Facebook friend.
Profile: Editing my profile information or layout
To edit your profile, first go to your profile.
Select the Info tab....
To edit your profile, first go to your profile.
- Select the Info tab.
- Click "Edit Information" at the top-right.
- Update information in the available fields.
- Click "Save Changes."
When viewing your own profile, scroll over the blue title bar at the t...
When viewing your own profile, scroll over the blue title bar at the top of any profile box. If you are allowed to move the section, your mouse cursor will turn into an icon that points in four directions, and you can move the profile box up, down, left, or right. If the icon only points up and down, you can only move the profile box vertically.
When you see this icon, click the mouse and hold down. Drag the section around your profile until it’s in the spot you desire. If you are not able to move a section into a certain position, you will see an on-screen notification. Please note that your profile picture and sections on the Info tab can never be moved.
When you see this icon, click the mouse and hold down. Drag the section around your profile until it’s in the spot you desire. If you are not able to move a section into a certain position, you will see an on-screen notification. Please note that your profile picture and sections on the Info tab can never be moved.
To add family members to your profile, follow the steps below:
Go to ...
To add family members to your profile, follow the steps below:
- Go to the Info tab of your profile.
- Select the "Edit Information" link.
- In the Family field, use the drop-down menu to select the relationship you are adding.
- Type your family member’s name. If you are entering children that are not on Facebook, you can include their dates of birth.
- Click "Add another family member" to add more relatives.
- Select "Save Changes" when you are finished.
Anyone who is allowed to see the Basic Info section of your profile wi...
Anyone who is allowed to see the Basic Info section of your profile will be able to view family members you list on your profile. To edit your profile privacy settings, please visit the Profile section of the Privacy page.
When you see stuff highlighted in a profile, this means it was recentl...
When you see stuff highlighted in a profile, this means it was recently added to the profile. You'll see this highlighted view when you click on a profile on your Recently Updated Friend List or when clicking on a story from your Stream.
Yes. To create a tab that is powered by an application, click the "+" ...
Yes. To create a tab that is powered by an application, click the "+" icon at the top-right of your profile page. You will then be able to select an application from the menu that appears and create a dedicated tab for the application. At this time you cannot add multiple applications to a tab you have created. However, your Boxes tab can have as many applications as you would like.
Facebook Ads for Pages and Events
Facebook Ads for Pages and Events allow users to engage with your ads ...
Facebook Ads for Pages and Events allow users to engage with your ads the same way they interact with other content on Facebook – without leaving the page they are viewing. Ads for Pages include a "Become a fan" link, while ads for Facebook Events include an "RSVP" link. Users who view these ads can connect with your Pages and Events from the ad itself, automatically creating a story on the user’s profile page and possibly even their friends’ home page Highlights, generating free distribution for you.
You can choose to include a "Become a Fan" link when you create a Face...
You can choose to include a "Become a Fan" link when you create a Facebook Ad for a Page. This will allow users to connect with your Page directly from the ad, without interrupting their Facebook experience. They'll still be able to click on your ad and view the Page directly as well. To set up ads with a "Become a fan" link, click "Promote Page with an Ad" when viewing any Page you manage, and this option will be automatically added to the ad creative. Alternatively, you can create ads with this fan link when you choose to advertise your Page through the normal ad creation page.
If you'd like to advertise an Event you've created on Facebook, you can now also choose to let users RSVP directly from the ad. To do so, simply choose to advertise your Event from the Event page itself, or from the ad creation page as above.
If you'd like to advertise an Event you've created on Facebook, you can now also choose to let users RSVP directly from the ad. To do so, simply choose to advertise your Event from the Event page itself, or from the ad creation page as above.
You can choose to include an RSVP link when you create a Facebook Ad f...
You can choose to include an RSVP link when you create a Facebook Ad for an Event. This will allow users to connect with your Event directly from the ad, without interrupting their Facebook experience. They'll still be able to click on your ad and view the Event directly as well. To set up Event ads with an RSVP link, click "Promote Event with an Ad" when viewing any Event you manage, and this option will be automatically added to the ad creative. Alternatively, you can create ads with this link when you choose to advertise your Event through the normal ad creation page.
If you'd like to advertise a Page you manage on Facebook, you can now also choose to let users "Become a fan" directly from the ad. To do so, simply choose to advertise your Page from the Page itself, or from the ad creation page as above.
If you'd like to advertise a Page you manage on Facebook, you can now also choose to let users "Become a fan" directly from the ad. To do so, simply choose to advertise your Page from the Page itself, or from the ad creation page as above.
As with all Facebook Ads, you will bid for Facebook Ads for Pages and ...
As with all Facebook Ads, you will bid for Facebook Ads for Pages and Events on a per-click (CPC) or per-impression (CPM) basis. You will never pay more than your maximum CPC or CPM bid. If you choose to pay per click (CPC), this will include clicks on your title, image, or ad body, and clicks on the "Become a Fan" link or "Yes" and "Maybe" RSVPs. You will not be charged when a user clicks on their friends’ names appearing with the ad, or for incomplete or "No" RSVPs.
Ads: Targeting Options
Facebook determines the location of a user based on IP (Internet Proto...
Facebook determines the location of a user based on IP (Internet Protocol) addresses, which can help identify the country or city where a user is physically located. If a user has listed a current address on their profile, they may see ads targeted to that location, regardless of where they are currently located. Ads are not targeted to a user's geographic networks or any other information.
You can target your ad to current fans of your Page using Connections ...
You can target your ad to current fans of your Page using Connections targeting. To do so, simply look for the "Connections: Target users who are connected to:" field in the ad targeting interface. As you begin to type the name of your Page in the field, the names of Pages and other eligible content you manage on Facebook will appear in the type-ahead. This targeting would be useful for advertisers trying to reach their current fans about things like special offers or new products, for example.
This targeting option can also be used to reach members of a Group you manage, or those who have RSVP’d to your Event or authorized your Application.
This targeting option can also be used to reach members of a Group you manage, or those who have RSVP’d to your Event or authorized your Application.
"Friends of connections" targeting allows you to target friends of you...
"Friends of connections" targeting allows you to target friends of your connections. Connections are fans of your Page, users who have RSVP’d Yes or Maybe to your Event, members of your Group, and users who have interacted with your Application.
In addition to harnessing the social graph by targeting your connections’ friends, every "Friends of connection" targeted ad promoting a Page or Event includes social content about a friend’s interaction with your business, amplifying the relevancy of your ad. Let’s take a look at an example. Annie is a fan of the Etsy Page. When Etsy wants to promote their Facebook Page, they can choose to target an ad to Annie’s friends by selecting the "Friends of connection" filter. Annie’s friends will receive the Etsy ad with the following sentence: "Annie Ta is a fan of this Page." Annie’s friends are naturally more interested because Annie’s interaction with Etsy is showcased directly in the ad.
To take advantage of this targeting capability, simply look for the "Friends of connections: Target users whose friends are connected to:" field in the ad targeting interface. As you begin to type the name of your Page, Application, Group or Event in the field, the names of eligible content that you manage on Facebook will appear in the type-ahead. You must be an admin of the Page, Application, Group or Event. It's not currently possible to target users who have connections with Facebook content for which you are not an admin.
In addition to harnessing the social graph by targeting your connections’ friends, every "Friends of connection" targeted ad promoting a Page or Event includes social content about a friend’s interaction with your business, amplifying the relevancy of your ad. Let’s take a look at an example. Annie is a fan of the Etsy Page. When Etsy wants to promote their Facebook Page, they can choose to target an ad to Annie’s friends by selecting the "Friends of connection" filter. Annie’s friends will receive the Etsy ad with the following sentence: "Annie Ta is a fan of this Page." Annie’s friends are naturally more interested because Annie’s interaction with Etsy is showcased directly in the ad.
To take advantage of this targeting capability, simply look for the "Friends of connections: Target users whose friends are connected to:" field in the ad targeting interface. As you begin to type the name of your Page, Application, Group or Event in the field, the names of eligible content that you manage on Facebook will appear in the type-ahead. You must be an admin of the Page, Application, Group or Event. It's not currently possible to target users who have connections with Facebook content for which you are not an admin.
If you have an idea for how we can improve Facebook Ads for you, let u...
If you have an idea for how we can improve Facebook Ads for you, let us know by filling out this form.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Groups: Viewing and joining a group
You can join any open group that is set as global or that is limited t...
You can join any open group that is set as global or that is limited to one of your current networks. You can search for groups by typing a name in the Search field at the top of the page, and then filtering the results to show only groups by clicking the Groups tab. Alternatively, you can browse groups by category from the Groups main page. To become a member, click the group's name, and then click "Join this Group" under the group picture on the right side of the screen.
Some groups require admin approval for you to join. If you try to join these groups, you will have to wait for an admin to confirm your request before you can join the group. Admins can change the settings for who can join a group at any time, and can also block specific people from joining a group.
Certain groups on Facebook require an invitation in order to join. You cannot request to join these. Only an invitation from a group admin will give you access.
Some groups require admin approval for you to join. If you try to join these groups, you will have to wait for an admin to confirm your request before you can join the group. Admins can change the settings for who can join a group at any time, and can also block specific people from joining a group.
Certain groups on Facebook require an invitation in order to join. You cannot request to join these. Only an invitation from a group admin will give you access.
You can anonymously report any group as offensive. There is a button a...
You can anonymously report any group as offensive. There is a button at the bottom-left of the group that will allow you to submit your complaint. Facebook will process to these reports and take the appropriate action based on Facebook's Terms of Use.
Profile: Profile pictures
To upload a profile picture:
Place your mouse over the upper right ...
To upload a profile picture:
You can also set any photo in which you are tagged as your profile picture by viewing the photo and selecting "Make Profile Picture."
- Place your mouse over the upper right corner of your current profile picture or temporary image, and click on the pencil icon that appears.
- Select "Browse" to find a photo on your computer to upload.
- Select the photo to upload, check the box certifying that you have the right to distribute the picture and that it is not pornography, and click "upload picture." If the picture is an acceptable size and file type, it will display.
You can also set any photo in which you are tagged as your profile picture by viewing the photo and selecting "Make Profile Picture."
If you have a webcam attached to your computer you can use it to add a...
If you have a webcam attached to your computer you can use it to add a new profile picture. To use the webcam:
- Go to your profile.
- Hover your mouse over your current profile picture and click the "Change Picture" link that appears.
- On the following page you will have the option to use a webcam if one is available.
- Click the Camera button at the bottom of the preview image.
- Smile.
- Select 'Save Picture' once you are satisfied with the image.
To see a history of all your old profile photos, just go to the Profil...
To see a history of all your old profile photos, just go to the Profile page and click on your current profile picture. It will bring you to an album of all your profile photos. When you are viewing your old profile pictures, you will have the option to tag them, add captions, or delete them from the album.
Any user who can see your profile can see the profile pictures you have in this album. To view someone else's old profile pictures, just click on their current profile picture while viewing their profile.
Any user who can see your profile can see the profile pictures you have in this album. To view someone else's old profile pictures, just click on their current profile picture while viewing their profile.
If you want to delete an old profile picture, first view the album by ...
If you want to delete an old profile picture, first view the album by clicking on your current profile picture. When you are viewing the album, you should see an option for Edit Photos at the top of the page. On the edit page, you are given the option to delete any of the images, as well as to tag them or add captions. Once you delete the photo, no one will be able to see it when they view your profile picture album.
The "Thumbnail Version" of your profile picture is used in certain pla...
The "Thumbnail Version" of your profile picture is used in certain places around the site, such as the upper left hand corner of your application (e.g., photos) pages. To adjust what part of your profile picture serves as the thumbnail, hover your mouse over your current profile picture and click the "Change Picture" link that appears. Next, select the "Edit Thumbnail" option.
Emails from Facebook
Facebook may use the email addresses you upload through the Friend Fin...
Facebook may use the email addresses you upload through the Friend Finder to help you connect with friends, including sending some of your contacts emails about your recent Facebook activity. If you don't want us to store this information, visit this page
If you would like to stop receiving invitation or reminder emails from...
If you would like to stop receiving invitation or reminder emails from Facebook, simply follow the instructions located at the bottom of any email message from Facebook.
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the Notifications tab of the Account Settings page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
You may receive an email from Facebook asking you to confirm your emai...
You may receive an email from Facebook asking you to confirm your email address. You must confirm your account to verify that you have access to the email address you entered during registration. Confirming your account will enable you to send messages, write on your friends’ Walls, post in discussions, poke, tag your friends, comment, join groups, and fan pages.
If you do not have an account on Facebook and received a confirmation email in error, you can deactivate the account in question by clicking the link at the bottom of the email.
If you do not have an account on Facebook and received a confirmation email in error, you can deactivate the account in question by clicking the link at the bottom of the email.
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the "Notifications" tab of the Account page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
You can view your current email address and add or delete addresses fr...
You can view your current email address and add or delete addresses from the Settings tab of the Account Settings page. Your Facebook email notifications will only be sent to the address you designate as your "Contact Email," so be sure this information is accurate.
To change your contact email, just click the "change" link next to Email. Select any other email address you have listed on your account and click the "Change Contact Email" button to finish.
If you would like to add another email address to your account, just enter that new address in the open field next to "New Email." Once you confirm the address, you can go back and set it as your contact email.
To change your contact email, just click the "change" link next to Email. Select any other email address you have listed on your account and click the "Change Contact Email" button to finish.
If you would like to add another email address to your account, just enter that new address in the open field next to "New Email." Once you confirm the address, you can go back and set it as your contact email.
Chat: Bugs and Known Problems
This application is not built or operated by Facebook. If you are seei...
This application is not built or operated by Facebook. If you are seeing a "Facebook Captcha" and being asked to confirm your date of birth, please contact Adium for more information or follow along in their blog.


If you are experiencing problems with Facebook Chat, you may need to u...
If you are experiencing problems with Facebook Chat, you may need to upgrade your browser.
If you’re using Internet Explorer 6.0, you can still use chat by popping out the chat window. Just click the Chat button near the top right of any page on Facebook to start chatting.
If you’re using Internet Explorer 6.0, you can still use chat by popping out the chat window. Just click the Chat button near the top right of any page on Facebook to start chatting.
To enable the notification sound, please follow the steps below:
Sele...
To enable the notification sound, please follow the steps below:
- Select the chat menu button in the lower right corner of any Facebook page.
- Click the "Settings" link.
- Check the box next to "Play Sound for New Messages."
Profile: Status message and other profile features
This box is called the Publisher. The Publisher allows you to update y...
This box is called the Publisher. The Publisher allows you to update your status, add photos, videos and other application content to your own profile. In addition, the Publisher allows you to make Wall posts on your friends' profiles and add other interesting content to their Walls.
The options available in the Publisher will change depending on the applications that you or your friend have authorized.
The options available in the Publisher will change depending on the applications that you or your friend have authorized.
The pencil icon, also known as the 'edit' icon, allows you to change t...
The pencil icon, also known as the 'edit' icon, allows you to change things on your profile. For example, if you place your mouse cursor over a story, the edit icon will appear to the right of the story. If you click the icon, you will may the option to change the size of the story or remove the story entirely. Not all stories will support resizing.
Yes. You can add family members who do not have Facebook accounts. Onc...
Yes. You can add family members who do not have Facebook accounts. Once added, their names will appear as black text rather than as blue links.
Currently, you can only add parents, siblings, and children to your pr...
Currently, you can only add parents, siblings, and children to your profile. These options may be expanded in the future.
Platform and Developer Support: Application Verification Program
We are standardizing the idea of verification to apply to all of the a...
We are standardizing the idea of verification to apply to all of the applications on Facebook Platform. We are evolving the program to improve the overall user experience and ensure that applications on Facebook Platform meet verification standards. We intend to make sure that the experience that our users have on Platform is of the same quality as they experience elsewhere on Facebook, which is something that we are constantly asked for by developers.
Facebook will continue to be an open platform where developers can lau...
Facebook will continue to be an open platform where developers can launch their application without approval from Facebook, however applications will also continue to be subject to review at any time. The Verification standards are now required of all applications on Platform and we're providing new principles, simplified policies and supporting examples to help developers understand what it takes to meet these standards. We will be proactively reviewing applications against these requirements. All developers must comply with the principles and policies, and we'll be upholding these expectations in the review process and in our enforcement efforts.
We will also expand our team responsible for policy enforcement on Platform so that they can support the upholding of the principles we've introduced as part of our roadmap. We intend to make sure that the experience that our users have on Platform is of the same quality as they experience elsewhere on Facebook. This is something that we are constantly asked for by developers and we are excited to be dedicating significant resources to making it happen.
We will also expand our team responsible for policy enforcement on Platform so that they can support the upholding of the principles we've introduced as part of our roadmap. We intend to make sure that the experience that our users have on Platform is of the same quality as they experience elsewhere on Facebook. This is something that we are constantly asked for by developers and we are excited to be dedicating significant resources to making it happen.
As part of these initiatives, we are focused on designing Platform in ...
As part of these initiatives, we are focused on designing Platform in a way that we can run core Facebook applications on the same set of APIs you're building on. This means a common set of APIs will be shared by us and third parties, as well as a commitment to building our site on top of fewer abstractions. With all of us working together, it will be critical for Facebook Platform to be efficient and optimized for speed. If our technologies aren't fast, robust and simple, we will feel the same pains that you do.
Chat: How to use the Chat feature and privacy
You can block a friend from chatting with you by putting them on a Fri...
You can block a friend from chatting with you by putting them on a Friend List, and then choosing to go offline to that Friend List.
If you would prefer that this friend no longer be able to contact you on Facebook, you can also block them by typing their name in the Block List search field at the bottom of the Privacy Settings page.
If you would prefer that this friend no longer be able to contact you on Facebook, you can also block them by typing their name in the Block List search field at the bottom of the Privacy Settings page.
You can see which friends are online by clicking the Chat menu at the ...
You can see which friends are online by clicking the Chat menu at the bottom right of any Facebook page. A green dot
will appear next to a friend who is online and available to chat, and a moon
will appear next to a friend who is currently idle. On profiles and anywhere else on the site, clicking on a chat icon
will start a conversation with that person.
To send a Chat message, simply type your message and then press "Enter" or "Return" on your computer keyboard.
Please note you can only message with your confirmed friends using Facebook Chat.
will appear next to a friend who is online and available to chat, and a moon
will appear next to a friend who is currently idle. On profiles and anywhere else on the site, clicking on a chat icon
will start a conversation with that person.
To send a Chat message, simply type your message and then press "Enter" or "Return" on your computer keyboard.
Please note you can only message with your confirmed friends using Facebook Chat.
We currently do not support the use of Facebook Chat with third party ...
We currently do not support the use of Facebook Chat with third party applications.
When people take actions on Facebook related to you, like commenting o...
When people take actions on Facebook related to you, like commenting on a photo of you or posting on your Wall, a red notification will appear on the Facebook Chat icon (even if you're offline). Clicking the notification dialog will allow you to see stories related to these actions and you can quickly view the content by clicking the links in the stories.
Unfortunately you cannot remove Facebook Chat at this time. To appear ...
Unfortunately you cannot remove Facebook Chat at this time. To appear offline to everyone:
- Click on "Chat" in the bottom toolbar.
- Choose "Options."
- Select "Go offline" at the top of the list.
Search: The "Search the web" option
Search field:
If you start typing a query in the search field, which i...
Search field:
If you start typing a query in the search field, which is located at the top of every page, the typeahead feature will list beneath the field a preview of search results, including the "Search the web" option to perform a web search for the query that you have typed there. Clicking that option will return a web search for your query, with the term highlighted in the search results.
Search results:
If you perform a search for a query in the search field, a list of search results will be returned. There will be several tabs at the top of the search results, including one titled "Web." Clicking on that tab will perform a web search for your query, with the term highlighted in the search results.
If you start typing a query in the search field, which is located at the top of every page, the typeahead feature will list beneath the field a preview of search results, including the "Search the web" option to perform a web search for the query that you have typed there. Clicking that option will return a web search for your query, with the term highlighted in the search results.
Search results:
If you perform a search for a query in the search field, a list of search results will be returned. There will be several tabs at the top of the search results, including one titled "Web." Clicking on that tab will perform a web search for your query, with the term highlighted in the search results.
The web search feature is powered by Live Search. Please note that the...
The web search feature is powered by Live Search. Please note that the results lists websites and content from across the internet, not just Facebook. To perform more searches using Live Search, click the "Advanced search on Live.com" link at the top of the search results.
A suggested term will be shown if your query is very closely related t...
A suggested term will be shown if your query is very closely related to another term. However, the web search will be performed on the query you entered, as you spelled it.
For example, if you enter "johnso" as the query, "johnson" will be presented as an alternative that you can click on to search for that term, but the search results will first be returned for "johnso," in case you meant to search for the query as you typed it.
For example, if you enter "johnso" as the query, "johnson" will be presented as an alternative that you can click on to search for that term, but the search results will first be returned for "johnso," in case you meant to search for the query as you typed it.
For more information, please view the Live Search Privacy Statement. ...
For more information, please view the Live Search Privacy Statement . Facebook’s Privacy Policy is also available here.
Subscriptions
If you would like to create an RSS Feed for your Facebook Notification...
If you would like to create an RSS Feed for your Facebook Notifications you can do so by going to your Inbox and selecting the Notifications tab. On the following page will be the option to "Subscribe to Notifications" on the right. After clicking "Your Notifications", Facebook will generate an RSS Feed that you can save to your bookmarks folder and view in your browser. You will now have an auto-updating RSS Feed that alerts you of important things on Facebook involving your account (i.e. Wall posts, photo tags etc).
Ads: Creating An Ad
You can create Facebook Ads at http://www.facebook.com/ads/create. You...
You can create Facebook Ads at http://www.facebook.com/ads/create. You will need to create them using your existing personal account, if you have one, as it's a violation of Facebook's Terms of Use to maintain multiple accounts for any reason.
You can view your ad as well as all the statistics related to the ads ...
You can view your ad as well as all the statistics related to the ads you have created on the Ad Campaigns page of the Ads Manager. On this page you can change your cost per click or CPM at any time while your ads are running, pause or unpause your ads, and delete your ads.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
You can choose to advertise a web page or content you’ve created on Fa...
You can choose to advertise a web page or content you’ve created on Facebook, like a Page or application. On this page, please choose where you’d like users to be directed when they click on your ad. To link your ad to any external website, use the "I have a website I want to advertise" option. To link your ad to any page within Facebook, including a Facebook Page or application, use the "I have something on Facebook I want to advertise" option. If you do not already have a Facebook Page, you can create one by clicking on the "Help me make a Page" option.
A musical artist, business, or brand can create Facebook Pages to shar...
A musical artist, business, or brand can create Facebook Pages to share information, interact with their fans, and create a highly engaging presence plugged into Facebook’s social graph. These Pages are distinct presences, separate from users’ profiles, and optimized for these presences’ needs to communicate, distribute information/content, engage their fans, and capture new audiences virally through their fans’ recommendations to their friends. Facebook Pages are designed to be a media rich, valuable presence solution for any artist, business, or brand that can be integrated seamlessly into the user experience with socially-relevant applications.
Click here to create a Page for an organization of which you are an authorized representative.
Click here to create a Page for an organization of which you are an authorized representative.
If you are the creator or admin of a group, event, application, or Pag...
If you are the creator or admin of a group, event, application, or Page, you can have your ad link directly to it. Any items that are eligible to be advertised will appear in the drop-down menu when you select the "I have something on Facebook I want to advertise" option when creating your ad. You may also see the option to create ads directly from the page you're viewing; for example, with Facebook Pages that you manage, you'll see an option to "Promote Page with an Ad" on the left-hand side.
If you have an idea for how we can improve Facebook Ads for you, let u...
If you have an idea for how we can improve Facebook Ads for you, let us know by filling out this form.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Events: Creating and editing an event, and event privacy
To remove the ban on a person that you blocked from an event, follow t...
To remove the ban on a person that you blocked from an event, follow the steps below:
- Go to an event that you administrate.
- Click the "Edit Guest List" link.
- Select "Blocked."
- Select "Remove Ban" next to the name of the person you no longer wish to block from the event.
- Click "Remove Ban" in the window that appears.
To invite people to your event, first click "Invite People to Come" be...
To invite people to your event, first click "Invite People to Come" beneath the event's photo.
- From the "Guest List" tab of the Edit Event page, simply begin typing the name of the person you wish to invite in the box in the upper right. Facebook will suggest possible matches from your Friend List. You can also invite your friends quickly by scrolling down the Friend List provided and checking the boxes next to the names of the people you want to invite. When you are done adding names to this list, make sure to click the "Send Invitation Emails" button to complete the process.
- If you have friends that are not on Facebook, you can invite them by entering their email addresses into the box on the "Guest List" tab of the Edit Event page. You can also look up your friends' email addresses using Facebook's Friend Finder.
- As an Event admin, you can invite more people or edit the guest list at any time from the Events page.
You can invite any of your Facebook friends, and any friends that are ...
You can invite any of your Facebook friends, and any friends that are not on Facebook by entering their email addresses into the box on the Guest List tab of the Edit Event page.
You can invite people to an event who do not have a Facebook account. ...
You can invite people to an event who do not have a Facebook account. From the Guest List tab of the Edit Event page, list your friends' email addresses (separated by commas) in the box labeled "Invite People who are not on Facebook via Email" and click "Add". Click "Send Invitations" to complete the process.
By receiving this invitation, they will be able to view the event information and RSVP. They will not be able to see any other Facebook pages unless they create an account.
By receiving this invitation, they will be able to view the event information and RSVP. They will not be able to see any other Facebook pages unless they create an account.
Event admins can select whether photos can be added to an event. To en...
Event admins can select whether photos can be added to an event. To enable photo posting, click "Edit Event" on the event’s main page and then select "Enable Photos" under the Customize tab. If photos are enabled, the admins have the choice to allow either all event invitees or only other admins to post them.
If you are allowed to add photos, you can do this by selecting "Add Photos" from the main page of the event. You can select up to five photos to add at a time or move photos to the event from any photo albums you already have on Facebook.
If this is an open event, the photos will be visible to everyone who views it. The photos posted on closed and secret events are only visible to other people who were invited. Admins also have the ability to remove photos that they do not want to be associated with their event.
If you are allowed to add photos, you can do this by selecting "Add Photos" from the main page of the event. You can select up to five photos to add at a time or move photos to the event from any photo albums you already have on Facebook.
If this is an open event, the photos will be visible to everyone who views it. The photos posted on closed and secret events are only visible to other people who were invited. Admins also have the ability to remove photos that they do not want to be associated with their event.
Event admins can select whether videos can be posted to an event. To e...
Event admins can select whether videos can be posted to an event. To enable video posting, click "Edit Event" on the event’s main page and then select "Enable Videos" under the Customize tab. If videos are enabled, the admins have the choice to allow either all event invitees or only other admins to post them.
If you are allowed to add videos, you can do this by selecting "Add Videos" from the main page of the group. You can add video that you have posted on Facebook, upload a video from your computer, or record a new video. If this is an open event, the videos will be visible to everyone who views it. The videos posted on closed and secret events are only visible to other people who were invited. Admins also have the ability to remove videos that they do not want to be associated with their event.
If you are allowed to add videos, you can do this by selecting "Add Videos" from the main page of the group. You can add video that you have posted on Facebook, upload a video from your computer, or record a new video. If this is an open event, the videos will be visible to everyone who views it. The videos posted on closed and secret events are only visible to other people who were invited. Admins also have the ability to remove videos that they do not want to be associated with their event.
An event is deleted once all of the admins remove the event from their...
An event is deleted once all of the admins remove the event from their Events lists. This can be done on the Event Profile itself or on the Events page. Alternatively, an admin has the option to cancel an event. A "Cancel This Event" link can be found on the Event page. If you cancel the event, an email will be sent to everyone who was invited. You have the option of writing a personal note that explains why you are canceling the event.
Ads: Advertising Policies
We recommend you review our Advertising Guidelines for information abo...
We recommend you review our Advertising Guidelines for information about specific categories of content that aren't permitted in Facebook Ads. We do reserve the right to choose what advertising we accept, and may prohibit additional content from being advertised on the site based on user feedback or other information.
You can choose to advertise a web page or content you’ve created on Fa...
You can choose to advertise a web page or content you’ve created on Facebook, like a Page or application. On this page, please choose where you’d like users to be directed when they click on your ad. To link your ad to any external website, use the "I have a website I want to advertise" option. To link your ad to any page within Facebook, including a Facebook Page or application, use the "I have something on Facebook I want to advertise" option. If you do not already have a Facebook Page, you can create one by clicking on the "Help me make a Page" option.
If you are the creator or admin of a group, event, application, Page, ...
If you are the creator or admin of a group, event, application, Page, or Marketplace listing, you can have your ad link directly to it. Any items that are eligible to be advertised will appear in the drop-down menu when you select the "I have something on Facebook I want to advertise" option when creating your ad.
Bugs and Known Problems
Facebook is committed to providing the best user experience possible a...
Facebook is committed to providing the best user experience possible and we continue to investigate ads and applications that violate our policies. If you are being asked to download a file, and the web address (URL) in your browser window begins with "http://apps.facebook.com/", then please submit a report to Facebook by clicking on the "Report" link at the lower-left of the page.
If you clicked on an advertisement on Facebook and downloaded a file, please follow the instructions listed here to report the advertisement.
If you clicked on an advertisement on Facebook and downloaded a file, please follow the instructions listed here to report the advertisement.
Platform and Developer Support: Connect FAQs
For now, you should create a new API key on Facebook to test Connect. ...
For now, you should create a new API key on Facebook to test Connect. This way, you won't disrupt your production application. Once we complete the testing phase, you should be able to use your existing API key so your users can connect accounts easily.
Facebook Connect is now fully launched, and immediately available for ...
Facebook Connect is now fully launched, and immediately available for everyone to develop and create Facebook Connect sites.
We're in the midst of reviewing what modifications are needed to Faceb...
We're in the midst of reviewing what modifications are needed to Facebook Platform policy. Thus, new guidelines are TBD, with one exception: applications can publish one line stories using the API only after Facebook approves your site.
You can find the technical details where connect.registerUsers is desc...
You can find the technical details where connect.registerUsers is described. This is a more illustrative description.
You create a hash of email addresses for users on your site and send it to Facebook. Facebook compares your hash to a hash of all their user's email addresses and looks for matches. It does this comparison for every email address listed in each user's Contact Info on Facebook.
Initially, only Facebook knows that Jane Smith on your site is the same Jane Smith who's on Facebook. Your site will know they're the same person once she accepts the Connect request. This protects her accounts from being linked without her knowledge.
You create a hash of email addresses for users on your site and send it to Facebook. Facebook compares your hash to a hash of all their user's email addresses and looks for matches. It does this comparison for every email address listed in each user's Contact Info on Facebook.
Initially, only Facebook knows that Jane Smith on your site is the same Jane Smith who's on Facebook. Your site will know they're the same person once she accepts the Connect request. This protects her accounts from being linked without her knowledge.
Yes, call connect.registerUsers.
Yes, call connect.registerUsers.
Facebook Connect authentication is secure for users. Users will never ...
Facebook Connect authentication is secure for users. Users will never give their password to a remote site. The authentication gives access to the same amount of data as the existing API.
For a list of browsers that work with Facebook Connect, see JavaScript...
For a list of browsers that work with Facebook Connect, see JavaScript Client Library#Supported Browsers.
Yes you can, especially since you cannot use regular FBML within this ...
Yes you can, especially since you cannot use regular FBML within this tag.
Facebook Connect is available in 64 languages and locales. You can fin...
Facebook Connect is available in 64 languages and locales. You can find more information in our Developer Blog post here.
You can use the secure version of Facebook Connect. Check out Facebook...
You can use the secure version of Facebook Connect. Check out Facebook Connect Via SSL.
Messages and Inbox: Reading and deleting
You can search and filter your Inbox by sender, recipient, or keyword....
You can search and filter your Inbox by sender, recipient, or keyword. In order to search, enter your query information in the "Search Inbox" field that appears in the top left corner of your Inbox. Searching your Inbox will automatically filter it based on your search results.
Privacy: Blocking people
If you are having trouble finding the person you want to block, you ca...
If you are having trouble finding the person you want to block, you can also block users by email address. If the email address is associated with an account, that user will be blocked from viewing your content. If the email address is not associated with an account, then the user will be blocked if they open an account in the future. Unfortunately, for privacy reasons, we are unable to provide information about any accounts that may be associated with a blocked email address.
Please note that if you cannot block someone and would like to prevent them from viewing your profile, you can adjust your Privacy Settings accordingly. For more information on editing your Privacy Settings, click here.
Please note that if you cannot block someone and would like to prevent them from viewing your profile, you can adjust your Privacy Settings accordingly. For more information on editing your Privacy Settings, click here.
Blocking allows you to prevent most interactions with someone on Faceb...
Blocking allows you to prevent most interactions with someone on Facebook. People you block won't be able to find you in searches, view your profile, or contact you with pokes, Wall posts, or personal messages. In addition, they will not be able to see your Wall posts, comments on mutual friends’ Walls, or that you are a member of the same group as them.
They will, however, see your comments on content that is posted by a mutual friend. You will see their comments as well.
They will, however, see your comments on content that is posted by a mutual friend. You will see their comments as well.
Groups: Group privacy
When you create a group, you can completely control its privacy. There...
When you create a group, you can completely control its privacy. There are three different access levels:
- Open: For "global" groups, everyone on Facebook can view the group and join. If the group is exclusive to a specific network, only the people in that network can view the group or join it. All content (e.g., photos, videos and discussions) is visible to anyone viewing the group.
- Closed: For "global" groups, everyone on Facebook can see the group, but the administrators must approve all membership requests or personally send invitations. If the group is exclusive to one network, only people in that network can view the group or join it. Only group members can view its Wall, discussion board, and photo or video content. Non-members can view its Info and Recent News. If you are not a member, you will not receive stories about closed groups.
- Secret: These groups cannot be found in searches or be viewed by non-members. The name of the group will not display on the profiles of members. Membership is by invitation only. Non-members will not receive stories about secret groups.
To remove the ban on a person that you blocked from a group, follow th...
To remove the ban on a person that you blocked from a group, follow the steps below:
- Go to a group that you administrate.
- Click the "Edit Members" link.
- Select "Blocked."
- Select "Remove Ban" next to the name of the person you no longer wish to block from the group.
- Click "Remove Ban" in the window that appears.
Friends: Adding friends
To add a friend, just use Facebook Search to find people you know and ...
To add a friend, just use Facebook Search to find people you know and then click on the "Add as Friend" button to the right of their search listing. A friend request will be sent to that person. Once they confirm that they actually are friends with you, they will show up on your Friends List.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users.
Messages and Inbox: Sending a message
You can send a message to another user on Facebook by following these ...
You can send a message to another user on Facebook by following these steps.
- Initiate a message in any of the following ways: a. While viewing someone's profile, click the "Send a Message" link under their profile picture.
- Type a subject and a message.
- Click "Send." The person or people you send the message to will be notified the next time they log in.
b. Type someone’s name into search and click the "Send a Message" link that appears on the right side of any search result.
c. Select "Compose" from your Inbox, and type the name of a friend, friend list, or email address you would like to message.
You can message up to twenty Facebook friends or email addresses at on...
You can message up to twenty Facebook friends or email addresses at once. However, if you are contacting someone on Facebook you are not friends with via a Facebook message, you can only message him or her individually.
Alternatively, if you are an admin of a Facebook group, you can message all the members of your group by going to the group profile and following the "Message All Members" link underneath the group photo. Note that this option is only available for groups with 5,000 people or fewer.
Alternatively, if you are an admin of a Facebook group, you can message all the members of your group by going to the group profile and following the "Message All Members" link underneath the group photo. Note that this option is only available for groups with 5,000 people or fewer.
Our default is to allow anyone on Facebook to contact you via a messag...
Our default is to allow anyone on Facebook to contact you via a message. This means that even people who cannot see your profile can message you. If you don't want people who are not your friends and not in any of your networks messaging you, follow these steps:
- Go to the Search section of the Privacy page.
- Under the "Search Result Content" section, uncheck the box next to "A link to send me a message."
There are two main ways to include a photo, video, or link attachment ...
There are two main ways to include a photo, video, or link attachment in your message.
- Click the appropriate button in the "Add" section below the message field. Next, follow the on-screen instructions and click "Send."
- When you are not on Facebook, use our Share functionality (either in the form of our Share Bookmarklet or the Share on Facebook Links) to send a message with the link to the site included in the message.
Dumping
To add a friend, just use Facebook Search to find people you know and ...
To add a friend, just use Facebook Search to find people you know and then click on the "Add as Friend" button to the right of their search listing. A friend request will be sent to that person. Once they confirm that they actually are friends with you, they will show up on your Friends List.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users. Also, once you’ve sent a friend request to a particular user, you cannot send another.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users. Also, once you’ve sent a friend request to a particular user, you cannot send another.
Some Internet Explorer users are seeing the Facebook footer menu in th...
Some Internet Explorer users are seeing the Facebook footer menu in the middle of the page. For a quick fix, please follow these instructions to upgrade your browser.
There's a setting to control who sees your Wall Posts on the Profile s...
There's a setting to control who sees your Wall Posts on the Profile section of the Privacy page. It is most likely on the "No One" setting. You can add your Wall to your profile page by adjusting the setting so that it's no longer on the most restricted level.
Usernames: General Information
You can personalize your Facebook URL (web address) by selecting a uni...
You can personalize your Facebook URL (web address) by selecting a unique username. It will appear in the location bar of your browser after "http://www.facebook.com/" when you view your profile.
Once you have claimed a username by clicking the "Confirm" button afte...
Once you have claimed a username by clicking the "Confirm" button after checking for a username's availability, it is not possible to transfer your username to a different account on Facebook. Additionally, when an account is removed from the site, its username will not be made available. Facebook does this for security reasons.
You should make sure it is something you like and that it’s appropriate for friends, family, co-workers, and anyone else who might use it to find you.
You should make sure it is something you like and that it’s appropriate for friends, family, co-workers, and anyone else who might use it to find you.
Facebook reserves the right to remove and/or reclaim any username at a...
Facebook reserves the right to remove and/or reclaim any username at any time for any reason.
Yes. People can set one and only one username for their personal profi...
Yes. People can set one and only one username for their personal profile. Similarly, Facebook Page administrators can only have one and only one username for each Page they administer.
Facebook encourages all users to utilize the "Report" links when they ...
Facebook encourages all users to utilize the "Report" links when they find abusive content. You can report an abusive username by selecting the "Report this Person" link located on the bottom left side of that person's profile. This takes you to a form where you can specify the type of abuse and make a detailed report. Facebook investigates these reports and makes a determination as to whether or not the content should remain on the site. All abuse reports on Facebook are confidential.
Clearing your cache and cookies
Sometimes your Internet browser may be the cause of the problems you experience on Facebook. To fix your problem, you may need to clear your browser’s cache and cookies. Please follow the instructions below.
Internet Explorer 6.0
Internet Explorer 7.0
Internet Explorer 8.0
Safari 3.0 and 4.0
Firefox 3.0 for PCs and Macs
Firefox 3.5 for PCs and Macs
If these instructions do not resolve your issue, we recommend upgrading to the most recent version of your browser. You can find these instructions at the top of this page.
Internet Explorer 6.0
- Click "Tools," then "Internet Options."
- On the General tab, in the "Temporary Internet Files" section, click the "Delete Files" button.
- Select "Delete Cookies."
- Click "Close."
- "Quit" the browser.
Internet Explorer 7.0
- Click "Tools," then "Delete Browsing History."
- In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
- In the "Cookies" section, click on "Delete Cookies" and select "Yes."
- Click "Close."
- "Quit" the browser.
Internet Explorer 8.0
- On the Internet Explorer Tools menu, click "Internet Options."
- The Internet Options box should open to the General tab.
- On the General tab, in the Browsing History section, click the "Delete…" button.
- In the "Delete Browsing History" window that comes up, make sure that "Temporary Internet Files" and "Cookies" are selected.
- Click the "Delete" button and restart the browser.
Safari 3.0 and 4.0
- Open Safari.
- Select "Empty Cache."
- Click "Empty" on the "Are you sure?" message.
- Select "Preferences," then the Security tab, "Show Cookies," "Remove All."
Firefox 3.0 for PCs and Macs
- Click "Tools" and select "Clear Private Data."
- Make sure that "Cache" and "Cookies" are selected.
- Click on "Clear Private Data Now."
- Exit and relaunch browser.
Firefox 3.5 for PCs and Macs
- Click "Tools" and select "Clear Recent History."
- Make sure that "Cache" and "Cookies" are selected.
- Click on "Clear Now."
- Exit and relaunch browser.
If these instructions do not resolve your issue, we recommend upgrading to the most recent version of your browser. You can find these instructions at the top of this page.
Friends: Displaying friends
Your "friends box" will show the thumbnails of six randomly selected f...
Your "friends box" will show the thumbnails of six randomly selected friends until you specify otherwise. To edit these settings, simply navigate to your profile page and then click on the pencil icon in the upper right hand corner of the "Friends" box.
The Edit Box that appears will allow you to specify how many friends are displayed and which friends you always want to show. If you want to ensure that friends from certain networks appear, you can select those networks in the "Include friends from" section. Finally, checking the "Show Networks Section" will display a list of all of the networks your friends are in.
The Edit Box that appears will allow you to specify how many friends are displayed and which friends you always want to show. If you want to ensure that friends from certain networks appear, you can select those networks in the "Include friends from" section. Finally, checking the "Show Networks Section" will display a list of all of the networks your friends are in.
With recent changes to the site, friend details have been converted to...
With recent changes to the site, friend details have been converted to Friend Lists. To simplify the conversion process, any extra data you filled out after checking the box may have been lost.
Friend Lists provide organized groupings of your friends on Facebook. You can filter your view of each Friend List’s stream of activity separately on the home page. In addition, you can easily send messages and invites to these groups of people.
Friend Lists provide organized groupings of your friends on Facebook. You can filter your view of each Friend List’s stream of activity separately on the home page. In addition, you can easily send messages and invites to these groups of people.
Mutual friends are the people who are Facebook friends with both you a...
Mutual friends are the people who are Facebook friends with both you and the person whose profile you are viewing. For instance, if you are friends with Chris, and Mark is friends with Chris, then Chris will be shown as a
mutual friend when you are viewing Mark's profile.
You will never see mutual friends on your own profile page because you cannot have friends in common with yourself.
You will never see mutual friends on your own profile page because you cannot have friends in common with yourself.
Facebook uses an algorithm to determine which people and Pages show up...
Facebook uses an algorithm to determine which people and Pages show up in the Suggestions section on your home page. If we do not find enough people or Pages that you are likely to know, then this box will not appear in the space. You can still utilize this feature from the "Find Friends" option in the Friends drop-down menu. Just scroll down to the Suggestions section in the middle of the page.
Home page: Publisher
The Publisher lets you share content on Facebook. It is located at the...
The Publisher lets you share content on Facebook. It is located at the top of both your home page and your Profile page. Both locations offer the same functionalities.
Typing in the Publisher text box and clicking "Share" updates your status. Clicking inside the text box displays additional types of content that you can share:
If you type in the Publisher box and then add content (e.g., a link or a video), the text will appear as a comment above the content you have shared. It will not appear as a new status update or replace your current status.
Typing in the Publisher text box and clicking "Share" updates your status. Clicking inside the text box displays additional types of content that you can share:
- Link (add a web address to external content)
- Photos (upload a photo, create an album, or take a webcam photo)
- Video (upload a video or record a webcam video)
- Note (add from Facebook’s Notes application)
- Import (add external blogs or RSS feeds)
- Gifts (add from Facebook’s Gift Shop)
If you type in the Publisher box and then add content (e.g., a link or a video), the text will appear as a comment above the content you have shared. It will not appear as a new status update or replace your current status.
While viewing another person’s profile, you can use the Publisher to a...
While viewing another person’s profile, you can use the Publisher to add content directly to their profile. Typing text alone in the Publisher box will create a Wall post.
When you share any content (e.g., a Wall post, video, or photo), a story will appear on your friend’s profile with a headline indicating that you have shared the information with them. The same story can also appear in the streams of other people who can view your friend’s profile.
If a person’s privacy settings prevent you from sharing a certain type of content on their profile, an error message will appear.
To share information privately with one person, click "Send a Message" below the person’s name on their profile.
When you share any content (e.g., a Wall post, video, or photo), a story will appear on your friend’s profile with a headline indicating that you have shared the information with them. The same story can also appear in the streams of other people who can view your friend’s profile.
If a person’s privacy settings prevent you from sharing a certain type of content on their profile, an error message will appear.
To share information privately with one person, click "Send a Message" below the person’s name on their profile.
The stories that appear on your friends’ home pages are based on the c...
The stories that appear on your friends’ home pages are based on the content you publish, the settings of your Publisher Control, and your friends’ filter preferences. While your friends can always choose to hide content that you publish, you can ensure that they have to option to view your stories by changing the settings on your Publisher Control.
Now you can tag your friends and other things you’re connected to in y...
Now you can tag your friends and other things you’re connected to in your Facebook status and other posts. This feature works with the Publisher box that appears on your home page and profile page.
Tagging allows you to more actively mention your friends and other things you are connected to on Facebook. It also lets you direct a post at specific people while still keeping the conversation open. Friends you tag will receive a notification and Wall story that you have tagged them, and also when someone else comments on a post they are tagged in.
- Type the "@" symbol in the Publisher text field, either to start the post or as a new word with a space before it.
- Directly after the "@" symbol, type any part of the name you would like to tag. A new drop-down menu will appear with all matching entries. You can tag friends, Pages, groups, events and applications.
- Click the name you would like to tag. It will appear as a blue link in your post. You can tag multiple different names in the same post.
Tagging allows you to more actively mention your friends and other things you are connected to on Facebook. It also lets you direct a post at specific people while still keeping the conversation open. Friends you tag will receive a notification and Wall story that you have tagged them, and also when someone else comments on a post they are tagged in.
New Controls for the Publisher
When you share or publish content to "Everyone," anyone on the interne...
When you share or publish content to "Everyone," anyone on the internet will be able to view it. This includes people who are not your friends on Facebook, and people who are not in your school or work networks. You should use this setting to publish content that you are comfortable making publicly available.
Remember that if someone can see content you’ve published to "Everyone," this doesn’t necessarily mean they will be able to view all information on your profile. What people can see when they click through to your profile is determined by what your privacy settings allow.
Remember that if someone can see content you’ve published to "Everyone," this doesn’t necessarily mean they will be able to view all information on your profile. What people can see when they click through to your profile is determined by what your privacy settings allow.
When you share or publish content to "Everyone," it will visible to an...
When you share or publish content to "Everyone," it will visible to anyone on the internet. People may be able to find your content through public links, or through their friends sharing content with them. When you publish content to "Everyone," you should be comfortable with it being publicly available.
Privacy: Who can see my profile and content?
Facebook takes appropriate precautions to protect users' information. ...
Facebook takes appropriate precautions to protect users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as a credit card number or your password), we encrypt that information using secure socket layer technology (SSL). Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the URL (web address), but rest assured our logins are secure.
Facebook currently does not provide an application that allows users t...
Facebook currently does not provide an application that allows users to track profile views or statistics on the views of any specific user content. Third party developers, however, may offer applications that provide some of this functionality. Please keep a few things in mind for these applications:
Applications CANNOT track profile visits for users who simply go to another person's profile; Facebook has made this technically impossible.
In order to be tracked by an application, you will need to specifically agree to allow the application to track your actions.
Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
Applications CANNOT track profile visits for users who simply go to another person's profile; Facebook has made this technically impossible.
In order to be tracked by an application, you will need to specifically agree to allow the application to track your actions.
Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
Facebook currently does not provide an application that allows users t...
Facebook currently does not provide an application that allows users to track profile views or statistics on the views of any specific user content. Third party developers, however, may offer applications that provide some of this functionality. Please keep a few things in mind for these applications:
Applications CANNOT track profile visits for users who simply go to another person's profile; Facebook has made this technically impossible.
In order to be tracked by an application, you will need to specifically agree to allow the application to track your actions.
Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
Applications CANNOT track profile visits for users who simply go to another person's profile; Facebook has made this technically impossible.
In order to be tracked by an application, you will need to specifically agree to allow the application to track your actions.
Adding an application that provides this functionality is purely optional. If you do not want to participate, please do not add the application to your account.
No. Please note that News Feed will not display any actions or content...
No. Please note that News Feed will not display any actions or content that your friends normally would not be allowed to see. For example, if you are tagged in a photo that some of your friends are not allowed to view, these friends will not see a News Feed story about this action, and users who are unable to view your photos will not be able to see News Feed and Wall stories about your friends commenting on these photos.
Your privacy settings allow you to determine how much of your profile ...
Your privacy settings allow you to determine how much of your profile other users are permitted to view.
To see how your profile currently appears to one of your friends, you can use the "View As" mode. To do so:
To see how your profile currently appears to one of your friends, you can use the "View As" mode. To do so:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Select the Profile section.
- At the top of this page, you’ll see the prompt "See how a friend sees your profile." Enter the name of any of your friends in the search field next to the prompt.
People who you contact on Facebook in these ways will have temporary a...
People who you contact on Facebook in these ways will have temporary access to view a small portion of your profile. They will see Basic Info, Personal Info, Work Info, Education Info and Friends. Keep in mind that your friends will always be able to view your profile and your content, unless you have adjusted your privacy settings otherwise.
By default, only users within your networks and your confirmed friends...
By default, only users within your networks and your confirmed friends can view your profile. You can adjust who can view your profile by following these steps:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Select the Profile section.
- The Profile setting will allow you to customize who can view your profile page.
Joining a group does not expose the content of your profile to any gro...
Joining a group does not expose the content of your profile to any group members who would not normally be able to see that information. The privacy settings for your account control the openness of your profile, regardless of the groups you join.
To hide your account within a group, you will need to completely restrict your search settings so that "Only Friends" can find your account. Once this is done, only friends will be able to view your name in the list of group members. However, if you still choose to write Wall posts, start discussion topics, or add photos or videos to the group, other members will be able to see that content and determine that you are also a member.
To hide your account within a group, you will need to completely restrict your search settings so that "Only Friends" can find your account. Once this is done, only friends will be able to view your name in the list of group members. However, if you still choose to write Wall posts, start discussion topics, or add photos or videos to the group, other members will be able to see that content and determine that you are also a member.
Photos: Creating and uploading
To set one of the photos you have already uploaded as your profile pic...
To set one of the photos you have already uploaded as your profile picture, select "Make Profile Picture" at the bottom right when you are viewing the photo. You can change or remove your profile picture at any time by moving your mouse over your profile picture and selecting the "Change Picture" link that appears in the upper right-hand corner. You will see options to upload a new photo, take a picture with your webcam, choose an existing picture from the album, edit the thumbnail version or remove the picture.
To add a profile picture if you do not currently have one, navigate to your profile and click one of the links under the silhouette to upload a picture from your computer or take one with your webcam. If you choose to take a picture using your webcam, you may first have to allow your Flash player to access your webcam.
If you are having trouble adding or changing your profile picture, please note that you cannot upload a photo if it is more than three times as tall as it is wide. If you are still experiencing this problem, please report the issue here.
To add a profile picture if you do not currently have one, navigate to your profile and click one of the links under the silhouette to upload a picture from your computer or take one with your webcam. If you choose to take a picture using your webcam, you may first have to allow your Flash player to access your webcam.
If you are having trouble adding or changing your profile picture, please note that you cannot upload a photo if it is more than three times as tall as it is wide. If you are still experiencing this problem, please report the issue here.
You can share a Facebook photo with any of your friends on Facebook by...
You can share a Facebook photo with any of your friends on Facebook by clicking on the "Share" link located under a photo or photo album. Please note that in order to send a photo to a friend in a Facebook message, the photo needs to exist either in a Facebook album or elsewhere on the internet. If it exists elsewhere on the internet, copy the URL (web address) of the photo and paste it into your message to that person, and a preview of the photo will appear. If the photo does not exist on the internet, upload the photo to one of your Facebook albums. Then, click the "Share" link below the photo to send a link and preview of the photo to your friend. For instructions on how to upload, please see the answer above.
Identify the people in your photos by tagging the images. To do this, follow the steps below:
You can also tag someone else’s photos while browsing them. To do this, click on "Tag This Photo" from the actions listed under the photo.
Identify the people in your photos by tagging the images. To do this, follow the steps below:
- Go to the Photos page and select "My Photos."
- Click on the "Edit Album" link of the album that you want to tag.
- Click on a person’s face in the photo and then select their name in the box that pops up. If their name is not in the box, you can type it in the text field.
- Repeat this process for everyone in the photo that you would like to tag. If you need to tag yourself, select "me."
- After you have finished tagging your photos, click "Save Changes" at the bottom of the page.
You can also tag someone else’s photos while browsing them. To do this, click on "Tag This Photo" from the actions listed under the photo.
If you'd like to add single images with comments to your own Wall or a...
If you'd like to add single images with comments to your own Wall or a friend's Wall, you can select the "Post a Photo" option in the Publisher box. Photos you upload to your own Wall with this method will appear in the "Wall Photos" album in your My Photos section and in your Photos tab. Photos you upload on your friends’ Walls with this method will not be placed in an album.
To adjust the Wall permissions for the Photos application and allow or...
To adjust the Wall permissions for the Photos application and allow or prevent it from publishing stories on your Wall, please follow these steps:
- Select "Application Settings" from the Settings drop-down menu at the top right of any page.
- Click "Edit Settings" to the right of the Photos application.
- In the Edit Photo Settings box, select the Wall tab.
- Change the setting to allow or restrict the application from publishing stories.
To access the Photos application if you do not see it in the Applicati...
To access the Photos application if you do not see it in the Applications menu, type "Photos" into the search box at the top of the page and follow the link that appears. While using the application, you will see the option to bookmark it in the bar at the bottom of the page. You may adjust the order of your bookmarks at any time by dragging them within the Applications menu.
You can also edit the settings for an application at any time by selecting "Application Settings" from the Settings drop-down menu at the top of the page.
You can also edit the settings for an application at any time by selecting "Application Settings" from the Settings drop-down menu at the top of the page.
Platform and Developer Support: Getting started
If you can make a website, you can build with Facebook Platform. No sp...
If you can make a website, you can build with Facebook Platform. No special or deep programming skills are needed, though it may help for more advanced features.
Facebook has several features in place to limit the potential for spam...
Facebook has several features in place to limit the potential for spam and abuse on the site. Verifying your account helps you retain control of your account and applications on Facebook.
There are two ways to verify your account. First, you can verify your cell phone, which allows us to verify that a real person is in control of the account. This process is explained at: http://www.facebook.com/confirmphone.php
The second way to verify your account is to affiliate with a college network. If your school provides you with an email address, you can add a college network from the 'Networks' tab on the Account Settings page, which can be accessed from the 'Settings' drop-down menu at the top of any Facebook page.
Unfortunately, if you cannot verify with a cell phone or add a college network, you may be unable to verify your account. We apologize for the inconvenience, but this is currently one of the most effective tools we have in place to protect our users and developers.
There are two ways to verify your account. First, you can verify your cell phone, which allows us to verify that a real person is in control of the account. This process is explained at: http://www.facebook.com/confirmphone.php
The second way to verify your account is to affiliate with a college network. If your school provides you with an email address, you can add a college network from the 'Networks' tab on the Account Settings page, which can be accessed from the 'Settings' drop-down menu at the top of any Facebook page.
Unfortunately, if you cannot verify with a cell phone or add a college network, you may be unable to verify your account. We apologize for the inconvenience, but this is currently one of the most effective tools we have in place to protect our users and developers.
Lexicon
Lexicon is a tool to follow language trends across Facebook. Specifica...
Lexicon is a tool to follow language trends across Facebook. Specifically, Lexicon looks at the usage of words and phrases on profile, group and event Walls. For example, you can enter "love, hate" (without quotations) to compare the usage of these two words on Facebook Walls. You may enter up to five terms, where each term can be a word or two-word phrase consisting of letters and numbers.
The X axis displays the average gender of users who posted the associa...
The X axis displays the average gender of users who posted the association, weighted by the demographics of the Facebook population as a whole. An association at 0% would mean that only females mentioned the term alongside the topic. The Y axis displays the weighted average age of users who posted the association.
Profile: The "Friends" box
Mutual friends are the people who are Facebook friends with both you a...
Mutual friends are the people who are Facebook friends with both you and the person whose profile you are viewing. For instance, if you are friends with Chris, and Mark is friends with Chris, then Chris will be shown as a mutual friend when you are viewing Mark's profile. You will never see mutual friends on your own profile page because you cannot have friends in common with yourself.
You can customize your Friends box by clicking the pencil icon, or edi...
You can customize your Friends box by clicking the pencil icon, or edit icon, at the top-right of the profile box. You will have the option to:
- Show a six, nine or twelve friend.
- Include friends from some or all of your networks.
- Always show specific friends.
- Show network information for your friends.
Pokes
The poke feature can be used for a variety of things on Facebook. For ...
The poke feature can be used for a variety of things on Facebook. For instance, you can poke your friends to say hello. If you poke a user who normally does not have access to your profile, they will be able to temporarily see your Basic Info, Work Info, and Education Info. When you poke someone, they will receive a poke alert on their home page.
General Application Support: Application Directory
In the Application Directory, you can easily find the latest social ap...
In the Application Directory, you can easily find the latest social applications on Facebook, on your phone, and on external websites. Key features to check out include:
- Featured by Facebook: Facebook regularly spotlights some well-designed and useful applications in this section.
- Verified Applications: Look for the green check mark to identify the Verified applications which have passed a detailed Facebook review. These applications have committed to be transparent about how they work and will respect you and your friends when they send communication on your behalf.
- Recent Activity From Friends: Check out what your friends have shared through applications.
In the "Featured by Facebook" section, applications are periodically s...
In the "Featured by Facebook" section, applications are periodically spotlighted by the Facebook team for being particularly well-designed and useful. These applications are editorially selected from the pool of Verified applications, and are chosen for providing a unique way to interact with or share with your friends. New applications will be chosen and featured on a regular basis.
Platform and Developer Support: Other questions
You can keep up with what's happening on Facebook Platform in a number...
You can keep up with what's happening on Facebook Platform in a number of places. You can read the Developer blog (or subscribe to the RSS feed), the Platform Status Feed (or subscribe to its RSS feed), and the weekly Push Changes articles for announcements, changes, and other important bulletins. Also, the Facebook Platform profile also provides updates.
The Developer Forum has special topics to post jobs, projects, and que...
The Developer Forum has special topics to post jobs, projects, and questions. http://forum.developers.facebook.com
You can update the "User Support" email address under "Contact Informa...
You can update the "User Support" email address under "Contact Information" on the "Basic" tab of your application's "Edit Settings" page. To change who appears as the developer of your application please see the "Application Information" section of the edit page of your Application Profile page.
Whenever a user files a report about your application, we pass these a...
Whenever a user files a report about your application, we pass these along to you so you are aware. Please investigate the user's claim and ensure your are not in violation of the Statement of Rights and Responsibilities or the Facebook Platform Guidelines.
If you believe you are in compliance, no further action is necessary.
Gifts
You can manage your stored credit cards on Facebook by going to the Ac...
You can manage your stored credit cards on Facebook by going to the Account page and scrolling to the "Manage Credit Cards" section.
When you visit your friends' profiles near their birthdays, you may se...
When you visit your friends' profiles near their birthdays, you may see the option to give them a gift rather than write on the wall as usual. If you'd like to write on their wall without sending a gift, simply click "Write" above the gift box.
Because the Gifts application was created by Facebook, you will not be...
Because the Gifts application was created by Facebook, you will not be able to completely remove it from your account. However, you can remove all integration points for it. This will remove Gifts from your bookmarks, and remove any profile tabs or boxes. It won't prevent users from sending you gifts, but only your friends can send you gifts. To do this, please take the following steps:
1. Select the "Edit" link from the Applications menu in the bottom left corner of any Facebook page.
2. On the following page, find the Gifts application and click "X".
3. In the window that appears, click "Remove" to confirm the removal of that application from your profile, bookmarks, and the Applications page.
1. Select the "Edit" link from the Applications menu in the bottom left corner of any Facebook page.
2. On the following page, find the Gifts application and click "X".
3. In the window that appears, click "Remove" to confirm the removal of that application from your profile, bookmarks, and the Applications page.
Warnings
Facebook thoroughly reviews every report we receive to determine wheth...
Facebook thoroughly reviews every report we receive to determine whether or not the content violates our Terms of Use. Any content that is considered sexually explicit, violent, malicious or otherwise offensive will be removed. If you received a warning about an item that was taken down, then we have established that it violated these terms.
Facebook has several features in place to limit the potential for abus...
Facebook has several features in place to limit the potential for abusive or annoying behaviors on the site. One of these features is a cap on the speed and frequency at which a user sends messages to other users while using the Inbox.
Please note that even if all of your conversations were legitimate interactions with friends, our Inbox message service is not a chat client and should not be treated as such. As a recommended alternative, we suggest that you check out the Facebook Chat feature, which allows you to exchange real-time messages with your confirmed Facebook friends.
To start using Facebook Chat, click the Chat icon in the bottom right corner of any Facebook page, and choose the "Go Online" option. You can start a conversation with any confirmed Facebook friend by clicking on their name in the "Online Friends" list. Once you send a message, your friend will receive an alert at the bottom of their screen, and they can reply by typing in the conversation box provided.
Please note that even if all of your conversations were legitimate interactions with friends, our Inbox message service is not a chat client and should not be treated as such. As a recommended alternative, we suggest that you check out the Facebook Chat feature, which allows you to exchange real-time messages with your confirmed Facebook friends.
To start using Facebook Chat, click the Chat icon in the bottom right corner of any Facebook page, and choose the "Go Online" option. You can start a conversation with any confirmed Facebook friend by clicking on their name in the "Online Friends" list. Once you send a message, your friend will receive an alert at the bottom of their screen, and they can reply by typing in the conversation box provided.
It is a violation of Facebook's Terms of Use to repeatedly send the sa...
It is a violation of Facebook's Terms of Use to repeatedly send the same message or to make the same post as it may be construed as spam. Facebook prides itself in protecting users from spam, and we take this standard very seriously. If you have been warned, please do not send or post any more messages with the same or similar content. Spamming on Facebook will lead to your account being permanently disabled.
You can create a Facebook Page.
Facebook Pages give brands and busines...
You can create a Facebook Page.
Facebook Pages give brands and businesses an opportunity to create a presence on Facebook. Brands and businesses can customize their Facebook Page to maximize user interaction and interest. A Facebook Page will allow brands and businesses to deepen connections with users and give the ability to maximize viral promotion through Social Ads. Click here to create a Page, or simply click on the "Create a page for your business" link at the bottom of any Page.
You can create Social Ads.
Social Ads leverage the power and viral nature of Facebook News Feed by serving relevant stories when users’ friends take actions with a Facebook Page or Application. In addition to providing a more relevant advertising experience for users, Social Ads help brands and businesses maximize reach to a greater percentage of the Facebook audience. To learn more about Social Ads and start creating your campaign, please click here.
Facebook Pages give brands and businesses an opportunity to create a presence on Facebook. Brands and businesses can customize their Facebook Page to maximize user interaction and interest. A Facebook Page will allow brands and businesses to deepen connections with users and give the ability to maximize viral promotion through Social Ads. Click here to create a Page, or simply click on the "Create a page for your business" link at the bottom of any Page.
You can create Social Ads.
Social Ads leverage the power and viral nature of Facebook News Feed by serving relevant stories when users’ friends take actions with a Facebook Page or Application. In addition to providing a more relevant advertising experience for users, Social Ads help brands and businesses maximize reach to a greater percentage of the Facebook audience. To learn more about Social Ads and start creating your campaign, please click here.
If you think your account was disabled by mistake, you can send an app...
If you think your account was disabled by mistake, you can send an appeal to Facebook.
Be sure to write from the email address associated with your disabled Facebook account. This step must be completed in order to verify account ownership.
Please include the following account information in your email:
You can send this information to Facebook by clicking here.
Note that sending multiple emails will not result in a faster response. Once you submit your initial request, it is placed in a queue and responded to accordingly. We appreciate your patience.
Be sure to write from the email address associated with your disabled Facebook account. This step must be completed in order to verify account ownership.
Please include the following account information in your email:
- Full name
- Date of birth (month/day/year)
- Login email address
- Any additional information or questions
You can send this information to Facebook by clicking here.
Note that sending multiple emails will not result in a faster response. Once you submit your initial request, it is placed in a queue and responded to accordingly. We appreciate your patience.
Facebook Pages may only be used to represent real entities, and may on...
Facebook Pages may only be used to represent real entities, and may only be created by authorized representatives of the Page subject. If you believe your Page was removed in error and you can confirm that you are or officially represent this entity, please report this here.
Wall: How to use the Wall feature and Wall privacy
Facebook only lets you write on your friends' Walls and your own Wall....
Facebook only lets you write on your friends' Walls and your own Wall. You can also write on the Wall of any Page you become a fan of.
The Wall is the center of your profile for adding new things, like pho...
The Wall is the center of your profile for adding new things, like photos, videos, notes and other application content. The Publisher at the top of your Wall allows you to update your status and share content through many different kinds of Wall posts.
You can also add content to your friends’ Walls by using the Publisher box that appears at the top of their profiles.
You can also add content to your friends’ Walls by using the Publisher box that appears at the top of their profiles.
There are three ways you can filter your Wall:
[Your Name] + Friends....
There are three ways you can filter your Wall:
- [Your Name] + Friends. This default filter displays your own Wall posts, posts made by your friends, and stories generated by your activity on Facebook.
- Just [Your Name]. This filter includes any posts that you have made to your Wall and stories generated by your activity on Facebook.
- Just Friends. This filter displays all posts that your friends have made on your Wall.
It is possible that malicious software was downloaded to your friend's...
It is possible that malicious software was downloaded to your friend's computer or that their login information was phished in an attempt to send spam from their profile. We would like to investigate this issue further, but unfortunately, we cannot release information regarding a user’s account to anyone but the account holder. Please tell your friend to visit the Facebook Help Center and contact us.
When you use the box (also known as the Publisher) at the top of your ...
When you use the box (also known as the Publisher) at the top of your Wall to create content like notes or a photo album, the content will appear on your Wall as a story. The content will also be stored in the Notes or Photos section of your profile. The Publisher makes it easy to add new stuff to your profile whenever you feel inspired.
General Application Support: Application Privacy Settings
You now have a variety of application settings to fine-tune your inter...
You now have a variety of application settings to fine-tune your interactions with applications on Facebook. To get started, click on the "Applications" button at the left end of the Chat bar at the bottom of any Facebook page. In the menu that appears, click on the "Edit" link and you’ll be taken to the Edit Applications page, where you will see:
- Bookmarks. Edit the settings of your bookmarked applications.
- Authorized. Edit the settings of applications that you have used and allowed to access your information.
- Wall Permissions. Determine what types of stories you want to appear related to these applications.
- Additional Permissions. Adjust an application's ability to email you or access your data while offline (for example, a friend of yours might want to use an application with you even while you're not logged in to Facebook).
- External Website Settings. Change your settings for external websites here.
Notes: Importing and exporting notes
Each person that can see your notes on Facebook is given a different R...
Each person that can see your notes on Facebook is given a different RSS or Atom feed web address (URL) that is unique for them. Only the notes that they are allowed to see will be syndicated via that URL. If you change your privacy settings or friend links, then all the feeds will be appropriately updated.
Profile: Account Settings
If the time stamps you see on Facebook are incorrect, your computer’s ...
If the time stamps you see on Facebook are incorrect, your computer’s time settings are probably wrong. Facebook uses your computer’s time settings, so please make sure this information is correct. Once you have adjusted these settings, log out of Facebook and then log back in. Your Facebook time stamps should be adjusted accordingly.
To help people who know you by another name find you in Search, Facebo...
To help people who know you by another name find you in Search, Facebook allows you to display the name entered in your "Full Alternate Name" field on your profile.
To display your alternate name on your profile, follow the steps below:
To display your alternate name on your profile, follow the steps below:
- Select "Account Settings" from the Settings drop-down menu.
- Click on "change" in the "Name" section.
- Under the "Full Alternate Name" field, check the box that allows you to "Also display on my profile and in search results."
- Click the "Change Alternate Name" button.
Facebook Pages: Insights for your Facebook Page
Facebook Insights measures user exposure, actions, and behavior relati...
Facebook Insights measures user exposure, actions, and behavior relating to your Social Ads and Facebook Page. By understanding activity and performance, fans and ad respondents, and trends and comparisons, you are better equipped to improve your business on Facebook and elsewhere. Insights is a free service for all Facebook Pages and Social Ads.
Only Page admins can view this information, and it is displayed in the left column of the Page. To view comprehensive Insights, click "See All" in the left column.
Only Page admins can view this information, and it is displayed in the left column of the Page. To view comprehensive Insights, click "See All" in the left column.
Facebook Credits
Facebook Credits may be purchased in the following currencies:
US Dol...
Facebook Credits may be purchased in the following currencies:
US Dollars (USD)
Australian Dollars (AUD)
British Pounds (GBP)
Canadian Dollars (CAD)
Chilean Peso (CLP)
Colombian Peso (COP)
Danish Krone (DKK)
Euro (EUR)
Hong Kong Dollar (HKD)
Japanese Yen (JPY)
Norwegian Krone (NOK)
Swedish Krona (SEK)
Swiss Franc (CHF)
Turkish Lira (TRY)
Venezuelan Bolivar (VEF)
US Dollars (USD)
Australian Dollars (AUD)
British Pounds (GBP)
Canadian Dollars (CAD)
Chilean Peso (CLP)
Colombian Peso (COP)
Danish Krone (DKK)
Euro (EUR)
Hong Kong Dollar (HKD)
Japanese Yen (JPY)
Norwegian Krone (NOK)
Swedish Krona (SEK)
Swiss Franc (CHF)
Turkish Lira (TRY)
Venezuelan Bolivar (VEF)
You can manage your stored credit cards on Facebook by going to the Ac...
You can manage your stored credit cards on Facebook by going to the Account Settings page and scrolling to the "Manage Credit Cards" section.
Home page: Notifications
You can view today’s events and birthdays in the Events section on the...
You can view today’s events and birthdays in the Events section on the right-hand sidebar of your home page. This section is located beneath Highlights. Click the "See All" link to see upcoming events and birthdays, friends’ events and past events.
Any pending requests and invites you have will appear in the Requests ...
Any pending requests and invites you have will appear in the Requests section on the right sidebar on your home page. This section is located at the very top, above Suggestions. Follow the links to view details, RSVP, or confirm your requests.
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the "Notifications" tab of the Account page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
You can setup a contact email address from the Settings tab of the Acc...
You can setup a contact email address from the Settings tab of the Account page. Follow the simple steps to activate the new email address, and then the address can be used to login. It will also be the address we use to send Facebook notifications.
Ads: Payment Options
When you attempt to add a card to your account we match the address yo...
When you attempt to add a card to your account we match the address you enter in our system with your credit card billing address. If you receive this message, please confirm that the credit card zip code you have entered on our site is exactly the same as the zip code that appears on your billing statement. If you have verified that this information is correct, please contact your bank in order to determine why they are not accepting this zip code on Facebook.
Your daily spend limit works like a credit limit on a credit card. Thi...
Your daily spend limit works like a credit limit on a credit card. This is separate from the daily budgets that you set for each of your campaigns. The daily spend limit represents the most that our system will ever allow you to spend in one day. Our system will never charge you more than the total of the daily budgets that you have set for your active campaigns.
Under normal circumstances, your daily spend limit will automatically increase as you make successful payments. In some cases, we may be able to manually increase your daily spend limit. If you'd like to request a spend limit increase, please fill out this form.
Under normal circumstances, your daily spend limit will automatically increase as you make successful payments. In some cases, we may be able to manually increase your daily spend limit. If you'd like to request a spend limit increase, please fill out this form.
Yes, we offer support for a variety of currencies as payment for Faceb...
Yes, we offer support for a variety of currencies as payment for Facebook Ads. Please visit the International Currency Accounts section of the Help Center for more information.
If you have an idea for how we can improve Facebook Ads for you, let u...
If you have an idea for how we can improve Facebook Ads for you, let us know by filling out this form.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have a question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Ads: Advertising Credits and Coupons
A coupon code is activated through Facebook’s online ad system and the...
A coupon code is activated through Facebook’s online ad system and then becomes an advertising credit. This advertising credit can be redeemed for advertising on Facebook.
Yes, you can redeem your advertising credits when you create a new Fac...
Yes, you can redeem your advertising credits when you create a new Facebook Ad or for an existing Facebook Ad campaign. Coupon credits, however, cannot be applied to charges you accrued before you added the coupon to your account. Only new charges will be deducted from the coupon.
Please login to your Facebook advertising account by clicking on the "...
Please login to your Facebook advertising account by clicking on the "Ads and Pages" link in the Applications column. Click on the "Billing" tab at the top of the Ads Manager. Then click on the "Funding Sources" tab on the Billing Summary page. Click on the "Enter Coupon Code" and enter your coupon code as shown.
Coupon credits cannot be applied to charges you accrued before you added the coupon to your account. Only new charges will be deducted from the coupon.
Coupon credits cannot be applied to charges you accrued before you added the coupon to your account. Only new charges will be deducted from the coupon.
Ads: Ad Scheduling and Delivery
You can view your ad as well as all the statistics related to the ads ...
You can view your ad as well as all the statistics related to the ads you have created on the Ad Campaigns page of the Ads Manager. On this page you can change your cost per click or CPM at any time while your ads are running, pause or unpause your ads, and delete your ads.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
If you just created your ad, please check back in a couple hours. It i...
If you just created your ad, please check back in a couple hours. It is possible that your ad is receiving clicks and impressions but the statistics haven't updated yet.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
Facebook Ads display in the right side column on Facebook pages in the...
Facebook Ads display in the right side column on Facebook pages in the Ad Space. In the Ad Space, up to three ads may show at one time on any given page. These right-hand spaces might include three Facebook ads or one Facebook ad and one banner ad. In the second case, the banner ad will always appear below the Facebook ad.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
You will not see your ad actually running on Facebook unless you are a member of the target audience that you selected for your ad. Additionally, even if you are a member, you aren’t guaranteed to see your ad. This doesn't mean your ad isn't running, just that our system has determined that other ads would be more relevant to you. As long as you are seeing impressions reported in your ad statistics, this means your ad is running and can be seen by users.
Like
Just click on the Like link next to something that you enjoy on Facebo...
Just click on the Like link next to something that you enjoy on Facebook as an easy way to let someone know that you like it, without leaving a comment. Just like a comment though, the fact that you liked it is noted beneath the item.
For example, if you click a Like link beneath a friend's video:
For example, if you click a Like link beneath a friend's video:
- it'll be noted beneath the video that you liked it
- a story will be posted to your Wall that you liked your friend's video
- your friend will get a notification that you liked his or her video
Clicking the Like link next to something that you enjoy on Facebook is...
Clicking the Like link next to something that you enjoy on Facebook is an easy way to let someone know that you like it, without leaving a comment. Just like a comment though, the fact that you liked it is noted beneath the item.
For example, if you click a Like link beneath a friend's video:
For example, if you click a Like link beneath a friend's video:
- it'll be noted beneath the video that you liked it
- a story will be posted to your Wall that you liked your friend's video
- your friend will get a notification that you liked his or her video
Facebook Pages: Creating, administering and editing your Page
If you are the official representative of an organization, business, c...
If you are the official representative of an organization, business, celebrity, or band, you can create a Page here to represent your organization on Facebook.
Unfortunately, we do not yet provide notifications of activity on your...
Unfortunately, we do not yet provide notifications of activity on your Page. In the future we may provide alerts for certain activities on the Page.
Business accounts are designed for individuals who only want to use th...
Business accounts are designed for individuals who only want to use the site to administer Pages and their ad campaigns. For this reason, business accounts do not have the same functionality as personal accounts. Business accounts have limited access to information on the site. An individual with a business account can view all the Pages and Social Ads that they have created, however they will not be able to view the profiles of users on the site or other content on the site that does not live on the Pages they administer. In addition, business accounts cannot be found in search and cannot send or receive friend requests.
If you click on the "Create Your Profile" button, you will be asked to...
If you click on the "Create Your Profile" button, you will be asked to provide additional information to allow you to transform your business account into a personal account. You will be required to enter your full name, a security question, and an answer to your security question. Once this final registration step is completed, these changes cannot be reverted. You will then permanently have a personal account on the site.
If you convert your business account into a personal account, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the "Ads and Pages" link in the left hand navigation menu entitled "Applications." The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
If you convert your business account into a personal account, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the "Ads and Pages" link in the left hand navigation menu entitled "Applications." The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
No, once you provide the final registration information for creating a...
No, once you provide the final registration information for creating a user profile, you cannot revert back to your business account.
If you convert your business account into a user profile, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the Ads and Pages link in the left hand navigation menu entitled 'Applications'. The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
If you convert your business account into a user profile, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the Ads and Pages link in the left hand navigation menu entitled 'Applications'. The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
Ads: Information Security
Facebook strives to create relevant and interesting advertisements to ...
Facebook strives to create relevant and interesting advertisements to you and your friends. Here are the facts about Facebook Ads:
* Facebook Ads are sometimes paired with social actions (e.g., becoming a fan of a Page) that your friends have taken.
* You only appear in Facebook Ads to your confirmed friends. If a photo is used, it is your profile photo and not from your photo albums.
* Facebook doesn't sell your information to advertisers.
* Facebook actively enforces policies that help protect your experience with third party applications and ad networks.
* Facebook Ads are sometimes paired with social actions (e.g., becoming a fan of a Page) that your friends have taken.
* You only appear in Facebook Ads to your confirmed friends. If a photo is used, it is your profile photo and not from your photo albums.
* Facebook doesn't sell your information to advertisers.
* Facebook actively enforces policies that help protect your experience with third party applications and ad networks.
With Facebook Ads for Pages and Events, you may see stories about acti...
With Facebook Ads for Pages and Events, you may see stories about actions your friends have taken on Facebook attached to ads you see. For example, you might see a story about a friend becoming a fan of a Page related to the ad you're seeing. Similarly, your friends might see stories about you that relate to the ads they're seeing. Such stories will only be shown to friends, and will adhere to any privacy settings you've set for your account.
You can see examples of these kinds of ads here.
You can see examples of these kinds of ads here.
Facebook runs advertisements from its own advertising system that let ...
Facebook runs advertisements from its own advertising system that let your friends know if you have a direct connection with a product or service, in the same way that your friends learn through your News Feed if you're connected with another friend or an organization's Facebook Page. For example, if one of your friends becomes a fan of a Page, you may see an ad with your friend's profile photo next to it, indicating the action that friend has taken with that Page.
These social ads always require that you and your friends have taken an express action to indicate your connections with the product or service and that no data be shared with the third party. Such stories will adhere to any privacy settings you've set for your account.
You can see examples of these kinds of ads here.
These social ads always require that you and your friends have taken an express action to indicate your connections with the product or service and that no data be shared with the third party. Such stories will adhere to any privacy settings you've set for your account.
You can see examples of these kinds of ads here.
Profile: Bugs and Known Problems
The Pages section on the Info tab is not appearing for some users. We ...
The Pages section on the Info tab is not appearing for some users. We are currently working to resolve this issue, no further reports are needed.
The issue you are experiencing is caused by your screen resolution. We...
The issue you are experiencing is caused by your screen resolution. We recommend that you adjust your resolution to 1024 x 768 or higher. To do so, please try the following these instructions.
We are aware of this issue and hope to resolve it as soon as possible....
We are aware of this issue and hope to resolve it as soon as possible. Please be aware this information can only be seen by you, and other users viewing your profile will not be able to see this information.
After adding new information to the Contact Information section, some ...
After adding new information to the Contact Information section, some users are not seeing it display on their profile. If you would like to submit a report, please click here.
Profile: Displaying an application on my profile
Please make sure you have not turned off the visibility of the profile...
Please make sure you have not turned off the visibility of the profile box from the Applications page. From this page, select "Profile Settings" on the left to update your application settings related to profile. Please be aware that some applications will never display a profile section (i.e. Events).
Please check the Privacy page’s Profile section to ensure that you have not restricted the visibility of the content, such as restricting who can see your Wall.
Finally, the profile section may not appear if you have not added any content to the application,
Please check the Privacy page’s Profile section to ensure that you have not restricted the visibility of the content, such as restricting who can see your Wall.
Finally, the profile section may not appear if you have not added any content to the application,
If you’d like to move an application in your Boxes tab to another posi...
If you’d like to move an application in your Boxes tab to another position in your Boxes tab, click and hold the top of the application’s profile box and drag it to a new position on the page. An outline of a new available position will appear as you move the box – release the box over the outline to change the position.
If you’d like to move an application from your Boxes tab to the left-column of your Wall or Info tab, click the pencil icon at the top-right of the application’s profile box. From the following menu, select ‘Move to Wall tab.’ The application will now appear in this column. You can move the application back to the Boxes tab by clicking its pencil icon again and selecting ‘Move to Boxes tab.’ Please note that not all applications will support left-column placement.
If you’d like to move an application from your Boxes tab to the left-column of your Wall or Info tab, click the pencil icon at the top-right of the application’s profile box. From the following menu, select ‘Move to Wall tab.’ The application will now appear in this column. You can move the application back to the Boxes tab by clicking its pencil icon again and selecting ‘Move to Boxes tab.’ Please note that not all applications will support left-column placement.
You can pick which applications appear on your profile by clicking ‘Ap...
You can pick which applications appear on your profile by clicking ‘Applications" at the bottom of any Facebook page, and selecting "edit." From the "edit" page, you will be able to change the visibility of each application on your profile by clicking the "Edit Settings" link.
We no longer support the addition of profile links underneath one's pr...
We no longer support the addition of profile links underneath one's profile picture.
Facebook Pages: Bugs and Known Problems
If you click on the "Create Your Profile" button and fill out the addi...
If you click on the "Create Your Profile" button and fill out the additional information, you will create a personal account to correspond with your business account. Once this final registration step is complete, these changes cannot be reverted. Deactivating your personal account will cause you to loose access to any Pages and Social Ads you've created.
After you have created a personal account, you can manage all the Pages and Socials Ads you’ve created by selecting "Ads and Pages" from the Applications menu, which is located on the bottom right side of your home page. The fans of your Pages will not be able to view or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
After you have created a personal account, you can manage all the Pages and Socials Ads you’ve created by selecting "Ads and Pages" from the Applications menu, which is located on the bottom right side of your home page. The fans of your Pages will not be able to view or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
Some users are currently not seeing their Pages in Search results. Pl...
Some users are currently not seeing their Pages in Search results. Please report this issue here.
Some users are currently not seeing the Pages section on their Info ta...
Some users are currently not seeing the Pages section on their Info tab. We hope to resolve this issue as soon as possible. Please report this issue here.
When I comment on a fan's photo, the comment appears to be posted from my personal Facebook account.
When a Page admin comments on a fan’s photo, the comment may appear as...
When a Page admin comments on a fan’s photo, the comment may appear as if it was posted from the admin’s personal Facebook account. No further reports of this issue are needed.
When a Page admin "Likes" a post on their Page, the post may appear as...
When a Page admin "Likes" a post on their Page, the post may appear as if "Liked" from the Page admin's personal account. No further reports of this issue are needed.
Mobile: Facebook Mobile Web (m.facebook.com)
Facebook Mobile requires a phone with an internet browser. On most pho...
Facebook Mobile requires a phone with an internet browser. On most phones, you can access the internet browser from your phone's menu, and open the URL (web address) m.facebook.com. To save time, be sure to add Facebook to your phone’s bookmarks.
Facebook Mobile (m.facebook.com) should work with any phone with an in...
Facebook Mobile (m.facebook.com) should work with any phone with an internet browser.
Your number is only shown if you entered the number in your profile co...
Your number is only shown if you entered the number in your profile contact info. You can determine what contact information is displayed on your profile and who is permitted to see this information by selecting the "Edit Information" link on the Info tab of your profile.
You can change your phone by following the "Edit Preferences" link on the Mobile page when logged in from a computer.
You can change your phone by following the "Edit Preferences" link on the Mobile page when logged in from a computer.
In order to learn more about how to upload photos on your phone, pleas...
In order to learn more about how to upload photos on your phone, please visit the following link:
http://www.facebook.com/mobile/?ref=pf
http://www.facebook.com/mobile/?ref=pf
Notes: Bugs and Known Problems
Facebook is probably not able to import your blog because of a privacy...
Facebook is probably not able to import your blog because of a privacy setting on your account. Blogs written from sources with restricted viewing will not export to Facebook. If you would like to import your blog, you will need to change this privacy setting to something less restrictive.
Profile: Profile not appearing correctly
If you are having trouble viewing specific sections of your profile pl...
If you are having trouble viewing specific sections of your profile please go to the Privacy page and edit your Profile privacy. Selecting "No one" from any of the drop menus will hide the content from all users, including yourself. Please make sure that you have selected an option other than this most restrictive one.
Please check to make sure you have not turned off the visibility of th...
Please check to make sure you have not turned off the visibility of the profile box from the Applications page. From this page, select "Profile Settings" on the left to update your application settings related to profile. Please take note that some applications will never display a profile section (i.e. Events).
Please check the Privacy page’s Profile section to ensure that you have not restricted the visibility of the content, such as restricting who can see your Wall.
Please also keep in mind that if you have not added any content to the application, the profile section may not appear.
Please check the Privacy page’s Profile section to ensure that you have not restricted the visibility of the content, such as restricting who can see your Wall.
Please also keep in mind that if you have not added any content to the application, the profile section may not appear.
Platform and Developer Support: Authorizing users
As noted in this policy (Platform Guidelines 1.3), you are not allowed...
As noted in this policy (Platform Guidelines 1.3), you are not allowed to store a user's Facebook login credentials. If you are using a desktop or mobile interface and want to avoid continuously re-authorizing the user, you can use the offline access extended permission.
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Platform Guidelines 1.3
Applications cannot:
1. Contain functionality that requests or collects Facebook usernames or passwords from any user;
2. Contain functionality that proxies usernames or passwords for the purposes of automating logins to the Facebook Site;
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Platform Guidelines 1.3
Applications cannot:
1. Contain functionality that requests or collects Facebook usernames or passwords from any user;
2. Contain functionality that proxies usernames or passwords for the purposes of automating logins to the Facebook Site;
If a user logs out of Facebook, the next FB action you try will genera...
If a user logs out of Facebook, the next FB action you try will generate a session error. At the time you get that error, you may want to show the login screen again or a message to encourage them to re-login to Facebook.
As noted in this policy (Platform Guidelines 1.3), storing Facebook lo...
As noted in this policy (Platform Guidelines 1.3), storing Facebook login credentials is not allowed. If you are using a mobile or desktop interface and want to avoid continuously re-authorizing a user, then try using offline access extended permissions instead.
----
Platform Guidelines 1.3:
Applications cannot:
1. Contain functionality that requests or collects Facebook usernames or passwords from any user; 2. Contain functionality that proxies usernames or passwords for the purposes of automating logins to the Facebook Site;
----
Platform Guidelines 1.3:
Applications cannot:
1. Contain functionality that requests or collects Facebook usernames or passwords from any user; 2. Contain functionality that proxies usernames or passwords for the purposes of automating logins to the Facebook Site;
If you maintain a Facebook Connect site and one of your users deactiva...
If you maintain a Facebook Connect site and one of your users deactivates his or her Facebook account, you can contact that user to see if the user wants to create a new account on your site. For more information, see http://wiki.developers.facebook.com/index.php/Reclaiming_Accounts
Platform and Developer Support: Connect basics
Facebook Connect is the next evolution of Facebook Platform -- enablin...
Facebook Connect is the next evolution of Facebook Platform -- enabling you to integrate the power of Facebook Platform into your own site. Find out more at http://developers.facebook.com/connect.php
Follow this link for a list of example sites currently implementing Co...
Follow this link for a list of example sites currently implementing Connect: http://wiki.developers.facebook.com/index.php/Facebook_Connect_Live_Sites
Mobile: Bugs and Known Problems
This is likely a cache or cookies problem. To fix it, please follow th...
This is likely a cache or cookies problem. To fix it, please follow the instructions below carefully:
- Please clear your mobile device’s cache and cookies (even if you have already done this). You can usually do this from an option menu when your mobile browser is open. Please consult your phone's user guide to determine how to do this on your particular device.
- Enter m.facebook.com as a new URL, rather than using a bookmark or a link. Log out of Facebook if you have the option.
- Enter your normal login details to log in. Please note that passwords are case sensitive.
Please note that these updates aren’t missing. In order to view your ...
Please note that these updates aren’t missing. In order to view your friends’ updates, please click on the "Status" filter in the News Feed section.
Please tell us more here. Please make sure to provide your mobile numb...
Please tell us more here. Please make sure to provide your mobile number, including the country code.
Notifications: Bugs and Known Problems
It is possible that this person removed the content from your profile ...
It is possible that this person removed the content from your profile before you were able to view it. Unfortunately, there is no way for you to view content after it has been deleted.
Facebook did not generate the notification that you received. These no...
Facebook did not generate the notification that you received. These notifications were created by a 3rd party application and can be safely disregarded.
For future reference, you can report an application for abuse by clicking "Report Application" at the bottom of the application’s About page. Alternatively, you can click "Report" at the bottom of any canvas page within the application.
For future reference, you can report an application for abuse by clicking "Report Application" at the bottom of the application’s About page. Alternatively, you can click "Report" at the bottom of any canvas page within the application.
Messages and Inbox: Bugs and Known Problems
It is possible that this person removed the content from your profile ...
It is possible that this person removed the content from your profile before you were able to view it. Unfortunately, there is no way for you to view content after it has been deleted.
Platform and Developer Support: Accessing a user's profile data, friends, and stream
No. Data you collect directly from users (see "Independent Data") "bel...
No. Data you collect directly from users (see "Independent Data") "belongs" to your app and is not subject to Facebook's data storage policy. However, any such data must be typed or uploaded to your app directly by users. If you pull user data from the API, it always remains subject to Facebook’s data policy. The policy does allow for certain exceptions, but those can only be authorized by users through standard Facebook controls (which currently aren't available), or through Facebook's written permission. For more information please see this blog post: http://developers.facebook.com/news.php?blog=1&story=234
When a user connects, you can use information provided via the API to ...
When a user connects, you can use information provided via the API to help provide a richer user experience to that user. You can cache this data for up to 24 hours, but may not store or transfer it per the Facebook Platform Policies and Guidelines. This includes data that you may offer pre-filled in a form. For any data that a user manually enters directly into your application, this is considered independent data, and you can do whatever is permitted by your privacy policy.
You should refresh your version of the data at least every 24 hours to make sure you are using the most up-to-date versions of the information.
In addition, if you are ever displaying information about one user to another user, you must use the viewing user’s session key to request the data about the person being viewed. This will determine whether or not the viewing user has access to see the information. In the case where the viewing user is not connected with Facebook, use "null" for the session key, and you will be able to access public information. If you use xFBML or FBML to represent user data on your page, this will be handled automatically for you.
You should refresh your version of the data at least every 24 hours to make sure you are using the most up-to-date versions of the information.
In addition, if you are ever displaying information about one user to another user, you must use the viewing user’s session key to request the data about the person being viewed. This will determine whether or not the viewing user has access to see the information. In the case where the viewing user is not connected with Facebook, use "null" for the session key, and you will be able to access public information. If you use xFBML or FBML to represent user data on your page, this will be handled automatically for you.
Facebook is still working on better APIs to access the streams of Publ...
Facebook is still working on better APIs to access the streams of Public Profiles. If you call stream.get for a user you will be able to access public profile stories entered into the stream.
Ads: Ad Reports and Insights
Yes, you may export the data as a CSV or a Microsoft Excel (.xls) form...
Yes, you may export the data as a CSV or a Microsoft Excel (.xls) formatted file. To do so, please visit your Ads Manager and click on the Reports tab. On this page, you can select the type of report you’d like to export.
You can download a guide that explains your exportable reports here. F...
You can download a guide that explains your exportable reports here. From that site, click the link to download the .pdf file that will help you understand your reporting options.
Business Accounts
Maintaining multiple accounts, regardless of the purpose, is a violati...
Maintaining multiple accounts, regardless of the purpose, is a violation of Facebook’s Terms of Use. If you already have a personal account, then we cannot allow you to create business accounts for any reason. You can manage all the Pages and Socials Ads that you create on your personal account.
Please keep in mind that the fans of any of the Pages you administer will not have visibility or access to your personal account or profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.
If you wish to manage ads for multiple clients, you will need to do so from one account. We suggest you restrict all ads for each client to separate campaigns. Unfortunately it is not currently possible to designate separate credit cards for each campaign or to have multiple administrators for the same ad account.
Please keep in mind that the fans of any of the Pages you administer will not have visibility or access to your personal account or profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.
If you wish to manage ads for multiple clients, you will need to do so from one account. We suggest you restrict all ads for each client to separate campaigns. Unfortunately it is not currently possible to designate separate credit cards for each campaign or to have multiple administrators for the same ad account.
If you click on the "Create Your Profile" button, you will be asked to...
If you click on the "Create Your Profile" button, you will be asked to provide additional information to allow you to transform your business account into a personal account. You will be required to enter your full name, a security question, and an answer to your security question. Once this final registration step is completed, these changes cannot be reverted. You will then permanently have a personal account on the site.
If you convert your business account into a personal account, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the "Ads and Pages" link in the left hand navigation menu entitled "Applications." The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
If you convert your business account into a personal account, you will still be able to manage all the Pages and Socials Ads you’ve created by clicking the "Ads and Pages" link in the left hand navigation menu entitled "Applications." The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
No, once you provide the final registration information for creating a...
No, once you provide the final registration information for creating a user profile, you cannot revert back to your business account.
If you convert your business account into a user profile, you will still be able to manage all the Pages and Ads you’ve created by clicking the Ads and Pages link in the left hand navigation menu entitled 'Applications'. The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
If you convert your business account into a user profile, you will still be able to manage all the Pages and Ads you’ve created by clicking the Ads and Pages link in the left hand navigation menu entitled 'Applications'. The fans of your Pages will not have visibility or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name. However, if you wish to restrict your privacy so that other Facebook members cannot find you in search or add you as a friend, you can do so by clicking on "privacy" at the top any Facebook page.
If you have a business account, you will be able to view and edit all ...
If you have a business account, you will be able to view and edit all of your Pages and Ads created with that account. You can take any action on the Pages you administer, including editing your Page information or adding Page content such as photos, videos, and events. You can also view all the statistics related to both your Pages and your ads.
You will not, however, be able to view the profile information of any other users on the site, or add any other applications to your account. Your account will not be visible in search and other users on the site will not be able to find you and add you as a friend.
You will not, however, be able to view the profile information of any other users on the site, or add any other applications to your account. Your account will not be visible in search and other users on the site will not be able to find you and add you as a friend.
Facebook Pages: Business accounts
If you have a business account, you will be able to view and edit all ...
If you have a business account, you will be able to view and edit all of your Pages and ads created with that account. You can take any action on the Pages you administer, including editing your Page information or adding Page content such as photos, videos, and events. You can also view all the statistics related to both your Pages and your ads.
You will not, however, be able to view the profile information of any other users or add any other applications to your account. For example, business accounts can't be used to add friends, send messages, or interact with other Pages. Your account will not be visible in search and other users on the site will not be able to find you and add you as a friend.
You will not, however, be able to view the profile information of any other users or add any other applications to your account. For example, business accounts can't be used to add friends, send messages, or interact with other Pages. Your account will not be visible in search and other users on the site will not be able to find you and add you as a friend.
Maintaining multiple accounts, regardless of the purpose, is a violati...
Maintaining multiple accounts, regardless of the purpose, is a violation of Facebook’s Terms of Use. If you already have a personal account, then we cannot allow you to create business accounts for any reason. You can manage all the Pages and Socials Ads that you create on your personal account.
Please keep in mind that the fans of any of the Pages you administer will not have visibility or access to your personal account or profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.
If you wish to manage ads for multiple clients, you will need to do so from one account. We suggest you restrict all ads for each client to separate campaigns. Unfortunately it is not currently possible to designate separate credit cards for each campaign or to have multiple administrators for the same ad account.
Please keep in mind that the fans of any of the Pages you administer will not have visibility or access to your personal account or profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.
If you wish to manage ads for multiple clients, you will need to do so from one account. We suggest you restrict all ads for each client to separate campaigns. Unfortunately it is not currently possible to designate separate credit cards for each campaign or to have multiple administrators for the same ad account.
Ads: Success Stories and Best Practices
While you are not guaranteed any number of clicks or impressions, ther...
While you are not guaranteed any number of clicks or impressions, there are often a variety of easy ways to improve your ads. Here are some simple techniques that may help you optimize your ad and increase your return on investment:
Bid Competitively
-For any given ad unit, we select the best ad to run based on the cost per click or cost per thousand impressions and ad performance. Therefore, if you are not receiving as many clicks or impressions as you would like, we suggest increasing your maximum cost per click or maximum CPM.
Be Relevant
-One way to do this is by targeting users who have interests listed in their profile that are related to your business. Make sure you are using relevant keyword targeting, but also think outside the box. Find related keywords of users who may not explicitly mention your product but are interested in similar products/services.
Encourage Action
-Make sure that your ad text includes a strong call to action such as "Click Here!" or "Order online today!". By doing so, you are giving the user an idea of what to expect if they click on your ad.
Get Visual
-Use relevant and compelling images that directly related to the product/service you are promoting. Make sure this images are eye catching and speak directly to your audience.
Think Simple
-Make sure that the landing site you are advertising is easy to navigate and that the landing page presents information related to the ad prominently and clearly.
Rinse, Wash, Repeat
-Find what works and what doesn't work continue to iterate on your campaigns. Constantly refresh your creative after a couple of days to ensure that your ads do not become stale. This could be as simple as using a different image or ad title.
Bid Competitively
-For any given ad unit, we select the best ad to run based on the cost per click or cost per thousand impressions and ad performance. Therefore, if you are not receiving as many clicks or impressions as you would like, we suggest increasing your maximum cost per click or maximum CPM.
Be Relevant
-One way to do this is by targeting users who have interests listed in their profile that are related to your business. Make sure you are using relevant keyword targeting, but also think outside the box. Find related keywords of users who may not explicitly mention your product but are interested in similar products/services.
Encourage Action
-Make sure that your ad text includes a strong call to action such as "Click Here!" or "Order online today!". By doing so, you are giving the user an idea of what to expect if they click on your ad.
Get Visual
-Use relevant and compelling images that directly related to the product/service you are promoting. Make sure this images are eye catching and speak directly to your audience.
Think Simple
-Make sure that the landing site you are advertising is easy to navigate and that the landing page presents information related to the ad prominently and clearly.
Rinse, Wash, Repeat
-Find what works and what doesn't work continue to iterate on your campaigns. Constantly refresh your creative after a couple of days to ensure that your ads do not become stale. This could be as simple as using a different image or ad title.
If you have an idea for how we can improve Facebook Ads for you, let u...
If you have an idea for how we can improve Facebook Ads for you, let us know by filling out this form.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Facebook Credit Card Authorization
In order to verify that your credit card works, we send a hold for 1.0...
In order to verify that your credit card works, we send a hold for 1.01 USD which we void immediately after receiving a response on whether or not the bank will accept a charge on your card. Some banks take longer to remove this hold from your statement than others, despite Facebook having immediately voided the hold. Any temporary holds we have sent will appear with the description "temphold.facebook.com".
Most banks will remove this hold from your statement in 3-9 business days. If the temporary hold remains on your statement for longer than that, please contact your bank to find out why they have not removed the hold, even though Facebook voided their request.
Most banks will remove this hold from your statement in 3-9 business days. If the temporary hold remains on your statement for longer than that, please contact your bank to find out why they have not removed the hold, even though Facebook voided their request.
Wall: Bugs and Known Problems
It is possible that malicious software was downloaded to your friend's...
It is possible that malicious software was downloaded to your friend's computer or that their login information was phished in an attempt to send spam from their profile. We would like to investigate this issue further, but unfortunately, we cannot release information regarding a user’s account to anyone but the account holder. Please tell your friend to visit the Facebook Help Center and contact us.
Friends: Friend Finder feature
You can invite friends on your AIM Buddy List by first clicking "Find ...
You can invite friends on your AIM Buddy List by first clicking "Find Friends" from the Friends drop-down at the top of any Facebook page. On the following page is the option to use the AIM Instant Messenger Friend Finder. Once you have selected this option, you will then need to enter your AIM Screen Name and AIM Password into the appropriate fields. You can then select which of your friends you want to send friend requests to or invite to Facebook.
The Facebook Bot (AIM: facebook) will alert your friends of invitation...
The Facebook Bot (AIM: facebook) will alert your friends of invitations and friend requests that you send to them when using the AIM Instant Messenger Friend Finder. If you wish to stop the Facebook Bot from contacting you in the future, you can type "stop" or "cancel" into an instant message with the Facebook Bot. You can learn more about what the Facebook Bot can do by typing "help" into an instant message with the Facebook Bot.
Please make sure that the file follows the format below:
First line ...
Please make sure that the file follows the format below:
- First line contains the words "Email Addresses"
- The following rows only contain email addresses and no other type of information (name, location, etc.)
Events: How to use the Events application
You can anonymously "report" any event as offensive. There is a button...
You can anonymously "report" any event as offensive. There is a button at the bottom-left of the event profile that will allow you to submit your complaint. Facebook will keep an eye on these reports and take down events that we deem inappropriate.
Login and Password: I can't log in to Facebook or access my account
You can access your account by entering one of the following into the ...
You can access your account by entering one of the following into the "Email" field, followed by your password, and then clicking the Login button:
- Any email address that is currently listed on your Facebook account
- Your username. A username is your personalized Facebook URL (web address) and appears in the location bar of your browser after http://www.facebook.com/ when you view your profile.
Error Messages: Bugs and Known Problems
If you are using Internet Explorer, please reset your internet browser...
If you are using Internet Explorer, please reset your internet browser’s security settings to default. For instructions on how to access your browser’s security settings, please click here.
If the problem persists, please make sure to add "www.facebook.com" as a Trusted Site by following the instructions on adding secure websites here.
If the problem persists, please make sure to add "www.facebook.com" as a Trusted Site by following the instructions on adding secure websites here.
Birthdays
If your friends do not have any upcoming birthdays, you will not see a...
If your friends do not have any upcoming birthdays, you will not see a Birthdays section on your home page. In addition, we will never show your own birthday in this box, but rest assured that we will notify your friends of your upcoming birthday if your privacy settings are set to allow them to view it.
Please also keep in mind that you may be unable to see some notifications depending on a user’s privacy settings. You can update the visibility of your birthday while editing your profile.
Please also keep in mind that you may be unable to see some notifications depending on a user’s privacy settings. You can update the visibility of your birthday while editing your profile.
Ads: Your Ads Manager
When you visit the Ads Manager you'll automatically default to the "Al...
When you visit the Ads Manager you'll automatically default to the "All Campaigns" view. You can search for a specific ad or campaign by name in the search box or navigate to it through the appropriate campaign page.
You'll know you're on the correct page by its identification in the upper left corner. You will see "Campaign:" or "Ad:" and then the name of your campaign or ad.
You'll know you're on the correct page by its identification in the upper left corner. You will see "Campaign:" or "Ad:" and then the name of your campaign or ad.
Search for your ad by the ad name in the search box or navigate to it ...
Search for your ad by the ad name in the search box or navigate to it through the appropriate campaign. You'll know you're on the correct page by its identification in the upper left corner. You will see "Ad:" and then the name of your ad.
Protecting Account Security
Some users’ preferences have changed to "On" automatically, despite ha...
Some users’ preferences have changed to "On" automatically, despite having their preferences set to "Off." This problem may be caused by using the Facebook application on your smartphone (ie BlackBerry). If you are experiencing this issue, please report it here.
Some users are getting fake email notifications that look like they ar...
Some users are getting fake email notifications that look like they are being sent from Facebook. These emails include false notifications for things like friend requests, messages, events, photos, and videos, as well as false accusations of Facebook site abuse. Do not click on any links contained within an email that you believe looks suspicious. Visit our Security Page for further information.
Please report this issue here.
Please report this issue here.
This message is part of a false chain letter and did not come from Mar...
This message is part of a false chain letter and did not come from Mark Zuckerberg or Facebook. This message can be safely disregarded and deleted. For more information on current scams, chain letters, and how to avoid them, please visit our Security Page's Threat section.
Facebook takes appropriate precautions to protect users' information. ...
Facebook takes appropriate precautions to protect users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as a credit card number or your password), we encrypt that information using secure socket layer technology (SSL). Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the web address (URL), but rest assured that our logins are secure.
Login and Password: I want to change my login email address or add a new contact email address
No. After you graduate you will still have access to Facebook. Howeve...
No. After you graduate you will still have access to Facebook. However, we strongly recommend that you keep your contact email address current as it is the only way we can get in touch with you. If your contact email address is not current, you can update it from the "Settings" tab on the Account page.
You may also add a work network to your account if your organization utilizes an email address that we support. You can add this affiliation from the "Networks" tab of the Account page.
You may also add a work network to your account if your organization utilizes an email address that we support. You can add this affiliation from the "Networks" tab of the Account page.
Help Center
If you are unable to log in to your account and are receiving a warnin...
If you are unable to log in to your account and are receiving a warning that your account appears to be compromised, Facebook has detected suspicious activity on your account and has temporarily suspended it as a security precaution. It is possible that your password was "phished," or stolen by a website designed to look like Facebook.
You will be able to regain access to your account once you complete the automated security verification process. When you regain access to your account, please be sure to follow all of the suggested security precautions, including:
- Password Protection: You should select a unique and complex password for your account and keep this entirely to yourself. Be sure that you use a complex string of numbers, letters, and punctuation marks that is at least six characters in length. It should also be different from other passwords you use elsewhere on the internet.
- Private Browsing: Please make sure that you log out of your Facebook account and quit your browser when you’re done using the site. This is especially important when using a public computer or someone else's mobile device. You should also never check the "Keep me logged in" box when logging in from a public computer, as this will keep you logged in even after you close your browser window.
- Secure Email: Since anyone who can read your email can probably also access your Facebook account, you should make sure that any email addresses associated with your account are secure. To ensure security, you should change the password for all of your email accounts and make sure that no two are the same. By varying your passwords, you can greatly decrease your account’s risk of being compromised in the future.
- Security Question: If you have not done so already, you should add a security question to your account from the Account Settings page. You should choose a question and answer that you will remember, and no one else should be able to answer the question that you choose.
- Log in at Facebook.com: Make sure that when you access the site, you always log in from a legitimate Facebook page with the facebook.com domain. Do not click any unfamiliar links and do not run any executable files (files ending in .exe) on your computer without knowing what they are. If something looks or feels suspicious, go directly to www.facebook.com to log in.
- Run Anti-Virus Software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
For Microsoft http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx
For Apple http://support.apple.com/kb/HT1222 - Learn More: You should visit the following page for more information about Facebook security and how to report suspicious material in the future: http://www.facebook.com/security
Ads: Designing Your Ad
If you have an idea for how we can improve Facebook Ads for you, let u...
If you have an idea for how we can improve Facebook Ads for you, let us know by filling out this form.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Ads: Improving Your Ads
If you have an idea for how we can improve Facebook Ads for you, let u...
If you have an idea for how we can improve Facebook Ads for you, let us know by filling out this form.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Please note that we won't be able to respond to other inquiries submitted through that form, so if you have another question about Facebook or Facebook Ads, please return to the Help Center and contact us there.
Home page: News Feed and Stream
Facebook enables you to see what’s happening with your friends through...
Facebook enables you to see what’s happening with your friends through past events and real-time feeds of information. Highlights and the News Feed were combined into a single stream so that you could have more control over what you view on your home page and stay connected with your friends.
As a result of this change, you’ll notice that the Suggestions section has been moved to the right-hand column of the home page. Also, birthdays and events are displayed more prominently on the home page.
As a result of this change, you’ll notice that the Suggestions section has been moved to the right-hand column of the home page. Also, birthdays and events are displayed more prominently on the home page.
To view only Status Updates from your friends on your home page, selec...
To view only Status Updates from your friends on your home page, select the "Status Updates" filter from the left side of the page.
You can control the content that appears on your home page by adjustin...
You can control the content that appears on your home page by adjusting the filters on the left side of your screen. Click here to learn more about filters.
The stories that appear on your friends’ home pages are based on the c...
The stories that appear on your friends’ home pages are based on the content you publish, the settings of your Publisher Control, and your friends’ filter preferences. While your friends can always choose to hide content that you publish, you can ensure that they have to option to view your stories by changing the settings on your Publisher Control.
Learn more about the Publisher Control here.
Learn more about the Publisher Control here.
Events: Bugs and Known Problems
When inviting groups or friend lists to an event, some users are exper...
When inviting groups or friend lists to an event, some users are experiencing an invitation delivery delay. Guests should receive these invitations within a few hours, but will not display on the event until they have received these invitations. We are continually working to shorten these delays. If it has been more than 24 hours since first trying to send invitations, and guests are still not displaying on your event, you can submit a report here.
If your city or town does not appear after typing it into the City/Tow...
If your city or town does not appear after typing it into the City/Town field on the Edit Event page, please submit your request here.
Intellectual Property
Just because you have recorded content onto your own recording device,...
Just because you have recorded content onto your own recording device, this does not necessarily mean that you own the copyright to that material or that you are authorized to use it. Disclaiming ownership of that content cannot protect you from infringing on the true owner's copyright. If you have any question whatsoever as to whether you are legally authorized to post any content, consult an attorney before uploading it to the Facebook website.
Facebook video is meant for the uploading and sharing personal content...
Facebook video is meant for the uploading and sharing personal content. We've designed the application to discourage misuse, and our users agree only to upload video of a personal nature that is about them or their friends, or created by them or their friends.
Yes, you retain the copyright to your content. When you upload your co...
Yes, you retain the copyright to your content. When you upload your content, you grant us a license to use and display that content. For more information please visit our Terms of Use, which contain information about intellectual property, as well as your privileges and responsibilities as a Facebook user.
The material uploaded to the Facebook website is uploaded by our users...
The material uploaded to the Facebook website is uploaded by our users. Our Terms of Use prohibit users from posting content that violates another party's intellectual property rights. We encourage our users to report instances of copyright infringement using the procedures outlined in our How to Report Claims of Intellectual Property Infringement page, and we terminate the accounts of repeat infringers in appropriate circumstances.
Some applications, as you may know, are created and operated by third ...
Some applications, as you may know, are created and operated by third party developers. As such, Facebook does not have the ability to control the content made available through these applications.
That being said, if a third party application developer does not comply with his/her legal obligations related to content issues, that developer may be in breach of our Developer Terms of Service. We suggest contacting the developer of this application directly with your concerns. After working with this developer, please reach us at ip@facebook.com if the problem persists.
That being said, if a third party application developer does not comply with his/her legal obligations related to content issues, that developer may be in breach of our Developer Terms of Service. We suggest contacting the developer of this application directly with your concerns. After working with this developer, please reach us at ip@facebook.com if the problem persists.
Ads: International Currency Accounts
In order to use a different currency for Facebook Ads, you'll need to ...
In order to use a different currency for Facebook Ads, you'll need to create a second advertising account in the new currency within your existing Facebook account. To do so, visit the Settings tab in your Ads Manager and click the "edit" link next to your listed currency, then follow the steps to create a second account. You can maintain up to two advertising accounts within your Facebook Ads Manager, under a single login.
After you create your new account, you will have the option to copy your existing campaigns and ad settings to the new account and currency. The ads in your original account will automatically be paused and your daily spend limit will be reduced to the minimum.
After you create your new account, you will have the option to copy your existing campaigns and ad settings to the new account and currency. The ads in your original account will automatically be paused and your daily spend limit will be reduced to the minimum.
We're currently able to accept the following currencies as payment for...
We're currently able to accept the following currencies as payment for Facebook Ads:
Australian Dollars (AUD)
British Pound (GBP)
Canadian Dollars (CAD)
Chilean Peso (CLP)
Colombian Peso (COP)
Euro (EUR)
Danish Krone (DKK)
Hong Kong Dollar (HKD)
Japanese Yen (JPY)
Norwegian Krone (NOK)
Swedish Krona (SEK)
Swiss Fanc (CHF)
Turkish Lira (TRY)
US Dollars (USD)
Venezuelan Bolivar (VEF)
We're not able to say when additional currencies may be supported for Facebook Ads.
Australian Dollars (AUD)
British Pound (GBP)
Canadian Dollars (CAD)
Chilean Peso (CLP)
Colombian Peso (COP)
Euro (EUR)
Danish Krone (DKK)
Hong Kong Dollar (HKD)
Japanese Yen (JPY)
Norwegian Krone (NOK)
Swedish Krona (SEK)
Swiss Fanc (CHF)
Turkish Lira (TRY)
US Dollars (USD)
Venezuelan Bolivar (VEF)
We're not able to say when additional currencies may be supported for Facebook Ads.
Groups: Bugs and Known Problems
If you are seeing a group or event invitation on your home page that s...
If you are seeing a group or event invitation on your home page that still appears after you have taken action on it, or that does not allow you to take action, please follow these instructions to clear your browser's cache and cookies. If the invite remains after you have taken these steps, please submit a report here.
You may not be a member. First click "Join Group" under the profile pi...
You may not be a member. First click "Join Group" under the profile picture to become a member of the group and then you will be able to write on the Wall.
Facebook Pages: Page privacy for admins and fans
The fans of your Pages will not be able to see or access to your perso...
The fans of your Pages will not be able to see or access to your personal profile. Any actions that you take as a Page administrator on your Page will show the Page’s name as the actor and not your personal name.
Photos: Using iPhoto Exporter
You must synchronize the iPhoto Exporter plugin with your Facebook acc...
You must synchronize the iPhoto Exporter plugin with your Facebook account by logging in to Facebook from the plugin.
To do so, follow the steps below:
To do so, follow the steps below:
- Go to the Facebook tab of the Export window.
- Click the "Login" button in the upper left corner. This will launch a new window in your Internet browser that lets you log in.
General Application Support: Application Emails, Notifications, and Feed Stories
You can determine which applications generate Wall stories, and what k...
You can determine which applications generate Wall stories, and what kinds of stories they generate, by clicking on the "Applications" button at the left end of the Chat bar at the bottom of any Facebook page and then clicking on the "Edit" link in the Applications menu. Next, click on the "Wall Permissions" tab to see a list of applications that are authorized to publish Wall stories.
Home page: Applications and features
The real-time stream on your home page includes stories about your all...
The real-time stream on your home page includes stories about your all friends’ activities. To view only your friends’ application stories, use the Filters under the Applications heading in the left sidebar of your home page. For example, if you click on the "Photos" link, only your friends’ Photos stories will appear.
The Groups and Events filters you may see on the left side of your hom...
The Groups and Events filters you may see on the left side of your home page will show you recent stories about your friends' groups and events. You can access these applications from the Applications menu at the bottom of the page. You can also type the application name into the search box at the top of the page and follow the link that appears. In addition, you can type the name of a specific group or event into the search box to access it more quickly.
You can view today’s events and birthdays in the Events section on the...
You can view today’s events and birthdays in the Events section on the right-hand sidebar of your home page. This section is located beneath Highlights. Click the "See All" link to see upcoming events and birthdays, friends’ events and past events.
Any pending requests and invites you have will appear in the Requests ...
Any pending requests and invites you have will appear in the Requests section on the right sidebar on your home page. This section is located at the very top, above Suggestions. Follow the links to view details, RSVP, or confirm your requests.
Facebook iPhoto Exporter
You must synchronize the iPhoto Exporter plugin with your Facebook acc...
You must synchronize the iPhoto Exporter plugin with your Facebook account by "logging in" to Facebook from the plugin. On the "Facebook" tab of the "Export" window, click on the "Login" button at the upper left corner. This will launch a new window in your Internet browser that lets you log in.
Once you have successfully logged in from the plugin, the button will change to "Logout." If you need to switch Facebook accounts, or if you are having trouble exporting photos to your account, click on this button to log out, and then you may log in again.
Once you have successfully logged in from the plugin, the button will change to "Logout." If you need to switch Facebook accounts, or if you are having trouble exporting photos to your account, click on this button to log out, and then you may log in again.
Friends: New Friends Page
To see what parts of their profiles your friends have recently updated...
To see what parts of their profiles your friends have recently updated, go to the Friends page and select the Recently Updated tab on the left hand menu.
The new home page
To add someone back to your News Feed, follow these steps:
Scroll dow...
To add someone back to your News Feed, follow these steps:
- Scroll down to the bottom of your News Feed and click "Edit Options."
- If you are looking for a friend, scan the list to find that person. If you are looking for a public profile, select the Public Profiles tab.
- Click "Add to News Feed" to see their posts again.
- Click "Close" to save your changes.
Why am I seeing the election day message on my home page?
We show the election day message to all users who are accessing Facebook from a country that is currently in an election period.
Security: Account was hacked or "phished"
If you are having general trouble logging in to your Facebook account,...
If you are having general trouble logging in to your Facebook account, please click here for more information.
Make sure that when you access the site, you always log in from a legi...
Make sure that when you access the site, you always log in from a legitimate facebook.com domain. A good rule of thumb is if a URL ends in facebook.com, it is owned by Facebook. For example, "en-gb.facebook.com" ends in facebook.com and is therefore safe and legitimate.
When in doubt, just type "facebook.com" into your browser's address field. It's a good idea to bookmark the facebook.com address so that you don't have to enter it manually.
Other URLs that look like Facebook but do not follow this criterion could be illegitimate phishing websites. Never submit your login credentials to a site that looks suspicious.
When in doubt, just type "facebook.com" into your browser's address field. It's a good idea to bookmark the facebook.com address so that you don't have to enter it manually.
Other URLs that look like Facebook but do not follow this criterion could be illegitimate phishing websites. Never submit your login credentials to a site that looks suspicious.
Facebook has enabled third-party websites to use Facebook’s login and ...
Facebook has enabled third-party websites to use Facebook’s login and authentication system through a program called Facebook Connect. Facebook Connect allows users to take their Facebook identity, network, and privacy settings with them as they browse and interact with the rest of the Web.
Connect-enabled sites often provide an option to log in to Facebook directly from the site itself. When you see this, you should make sure that the login opens in a separate browser pop-up window, and that the Web address (URL) for the pop-up contains the proper "www.facebook.com" domain. If it does, you’ll know that it’s a legitimate Facebook page and not a phishing attempt, and you can log in safely and securely.
Note: if you’re logged in to Facebook, the Facebook Connect partner site should only ask you to "authorize" that site.
Connect-enabled sites often provide an option to log in to Facebook directly from the site itself. When you see this, you should make sure that the login opens in a separate browser pop-up window, and that the Web address (URL) for the pop-up contains the proper "www.facebook.com" domain. If it does, you’ll know that it’s a legitimate Facebook page and not a phishing attempt, and you can log in safely and securely.
Note: if you’re logged in to Facebook, the Facebook Connect partner site should only ask you to "authorize" that site.
Sign Up
In order to be eligible to sign up for Facebook, users must be thirtee...
In order to be eligible to sign up for Facebook, users must be thirteen (13) years of age or older.
Ads: Campaign Cost and Budgeting
Yes, there are costs associated with Facebook Ads. You can estimate th...
Yes, there are costs associated with Facebook Ads. You can estimate the cost as you create your ads. If you'd like to see what we recommend you bid for each click (CPC) or thousand impressions (CPM), just enter your targeting criteria and go through to the last step of ad creation (you won't have to enter any payment information until the next step, so you can do this without purchasing an ad). The "bid estimator" will show you the range of bids that are currently winning the auction among ads similar to yours.
When you run your ad you will only be charged for the number of clicks you receive (CPC) or the number of impressions of your ad that are displayed (CPM). The amount that you are charged will never exceed your daily budget. There are no additional fees for running Facebook Ads.
When you run your ad you will only be charged for the number of clicks you receive (CPC) or the number of impressions of your ad that are displayed (CPM). The amount that you are charged will never exceed your daily budget. There are no additional fees for running Facebook Ads.
For any given ad unit, we select the best ad to run based on the cost ...
For any given ad unit, we select the best ad to run based on the cost per click or cost per thousand impressions and ad performance. We have a process in place that will automatically calculate the minimum price that the advertiser could pay and still have the highest cost per click or CPM ad, and the advertiser will only be billed that price. This price may be below the advertiser’s maximum cost per click or CPM. Because we lower the cost per click or CPM on your behalf, we recommend that you enter your true maximum cost per click or CPM when creating an ad. This will increase the likelihood that you do not miss out on clicks or impressions that you otherwise could have received.
Notes: How to use the Notes application
To view saved drafts of notes you have written, please take the follow...
To view saved drafts of notes you have written, please take the following steps:
- Go to the Notes application. If you do not see it in the Applications menu, type "Notes" into the search box at the top of the page and follow the link that appears.
- Click the "My Notes" link at the top of the page.
- Select the "Drafts" tab.
News Feed and Home Page: Bugs and Known Problems
Please provide feedback on this issue here.
Please provide feedback on this issue here.
Please provide feedback on this issue here.
Please provide feedback on this issue here.
The stories that appear on your friends’ home pages are based on the c...
The stories that appear on your friends’ home pages are based on the content you publish, the privacy settings of everyone involved, and your friends’ filter preferences.
Because your friends can always choose to hide content that you publish, there is no way to guarantee that your stories will always appear on their home pages.
Because your friends can always choose to hide content that you publish, there is no way to guarantee that your stories will always appear on their home pages.
Home page: Highlights
Any pending requests and invites you have will appear in the Requests ...
Any pending requests and invites you have will appear in the Requests section on the right sidebar on your home page. This section is located at the very top, above Suggestions. Follow the links to view details, RSVP, or confirm your requests.
You can view today’s events and birthdays in the Events section on the...
You can view today’s events and birthdays in the Events section on the right-hand sidebar of your home page. Click the "See All" link to see upcoming events and birthdays, friends’ events and past events.
Home page: Filters
You can control the content that appears on your home page using the f...
You can control the content that appears on your home page using the filters on the left side of the page. You can filter by application type or by Friend List. You can also reorder filters by dragging your most used ones to the top of the left column.
Privacy: Deactivating, Deleting, and Memorializing Accounts
If you have received a Facebook reactivation email in error, it is pos...
If you have received a Facebook reactivation email in error, it is possible that another person has attempted to log in using your email address and password. We recommend that you reset your password to further secure your account. The password you select should be unique, complex, and kept entirely to yourself. You should also make sure that any email addresses associated with your account are secure. Remember that anyone who can read your email can probably also access your Facebook account.
Ads: Understanding Charges and Receipts
Your daily spend limit works like a credit limit on a credit card. Thi...
Your daily spend limit works like a credit limit on a credit card. This is separate from the daily budgets that you set for each of your campaigns. The daily spend limit represents the most that our system will ever allow you to spend in one day. Our system will never charge you more than the total of the daily budgets that you have set for your active campaigns.
Under normal circumstances, your daily spend limit will automatically increase as you make successful payments. In some cases, we may be able to manually increase your daily spend limit. If you'd like to request a spend limit increase, please fill out this form.
Under normal circumstances, your daily spend limit will automatically increase as you make successful payments. In some cases, we may be able to manually increase your daily spend limit. If you'd like to request a spend limit increase, please fill out this form.
Privacy Policy
Facebook stores information to send invitations and reminders to non-u...
Facebook stores information to send invitations and reminders to non-users. To request that we remove this information from our database, please click here.
Usernames: Intellectual Property Rights Holders
Facebook reserves the right to remove and/or reclaim any username at a...
Facebook reserves the right to remove and/or reclaim any username at any time for any reason.
Login and Password: Bugs and known problems
It is possible that your software is blocking sites that you must be a...
It is possible that your software is blocking sites that you must be able to access to use Facebook. Be sure to enter http://fbcdn.net/ and http://recaptcha.net into your antivirus program's or browser's "safe" list of websites.
Networks: Joining or leaving a network
To join a college network, you need to have a valid school email addr...
- To join a college network, you need to have a valid school email address. If you've already graduated, college alumni email accounts work too. You must be able to access this email address to confirm your affiliation. Join a college network from the Networks tab of the Account Settings page, which can be accessed from the Settings drop-down menu at the top of every page.
- To join a high school network, you must be a current high school student. If you have a school email address or an invitation from another member of your high school network, you will be able to affiliate during sign up. Alternatively, you can sign up for the site as an unaffiliated high school user. You will be asked to list your high school's name. Once you are on the site, you will need to be approved by a classmate in your high school network in order to join it. If you do not successfully affiliate with a high school network within sixty days, you will not be confirmed into the network and it will be removed from your account.
- To join a work network, you need to have a work email address from a supported company. This will put you on a network with your coworkers. Join a work network from the Networks tab of your Account Settings page, which can be accessed from the Settings drop-down menu at the top of every page.
Sign Up: Bugs and Known Problems
To view a list of known issues concerning the Profile Page, please cli...
To view a list of known issues concerning the Profile Page, please click here.
Questions and Answers from Users







