Questions and Answers from Facebook
Facebook Pages: Finding, Viewing and Interacting with Pages
If you see a Page that interests you – either on a friend’s profile or...
If you see a Page that interests you – either on a friend’s profile or in a News Feed story – you can click on the link to that particular Page to learn more. Once on the Page, you click the "Become a Fan" button that appears next to the Page name.
You can also search for Pages by visiting our Pages Directory. You can browse to easily see your Pages, your friends' Pages, and view all Pages on the site.
Lastly, when you search for a term or name on Facebook, you can filter the results to show only Pages by clicking the "Pages" link in the left column. Each Page search result will show a "Become a Fan" link to its right.
You can also search for Pages by visiting our Pages Directory. You can browse to easily see your Pages, your friends' Pages, and view all Pages on the site.
Lastly, when you search for a term or name on Facebook, you can filter the results to show only Pages by clicking the "Pages" link in the left column. Each Page search result will show a "Become a Fan" link to its right.
You can remove yourself as a fan of a Page by taking the following ste...
You can remove yourself as a fan of a Page by taking the following steps:
- Navigate to the Page by entering its name into the search bar in the upper right corner.
- Click the "Remove me from Fans" link located on the lower left hand side of the screen.
You can become a fan of up to 500 Pages.
You can become a fan of up to 500 Pages.
We currently do not allow users to hide the pages they are fans of fro...
We currently do not allow users to hide the pages they are fans of from their friends. However, we plan to provide more robust privacy controls for Pages in the future.
Pages cannot see the profiles of their fans. They can only see the pro...
Pages cannot see the profiles of their fans. They can only see the profile photo and name of each of their fans. In addition, Pages do not receive a News Feed with information about what their fans are doing. Pages can communicate with their fans through updates in your Inbox, but they have no additional access to your personal information.
Facebook Pages: How to manage a Facebook Page
To remove a fan, please follow the steps:
Click "See all" under the F...
To remove a fan, please follow the steps:
- Click "See all" under the Fans section
- Select the "X" next to a user's name
- Click "Remove."
If you are an admin of a Page, you can add a Page to your "Favorite Pa...
If you are an admin of a Page, you can add a Page to your "Favorite Pages" section. To add a Page to your "Favorite Pages" section, click on "Add a Page to Fans" found in the top, right corner underneath the "Become a Fan" link. That Page will then appear in your "Favorite Pages" section. Please note that the "Add a Page to Fans" link will only be visible if you are an admin of a Page.
To remove a Page from your "Favorite Pages" section, you will first ne...
To remove a Page from your "Favorite Pages" section, you will first need to view the Page you’d like to remove from this section. Then, click on the "Remove from my Page’s Favorites" link found at the bottom of the Page.
Facebook Pages and the natural distribution through News Feed are free...
Facebook Pages and the natural distribution through News Feed are free to Page Admins. Page Admins will have an opportunity to incrementally increase distribution as well with paid advertising. Paid promotion are the Facebook Ads created specifically to promote traffic to your Facebook Page. To learn more about Facebook Ads start creating your ads to promote your Page, please go here.
The "Find Us on Facebook" badge provides your business a way to promot...
The "Find Us on Facebook" badge provides your business a way to promote your Page off of our website, and help direct your customers to your presence on Facebook. This Badge can be applied in-store or on location, on the web, and in print collateral. You can learn how to create a badge for your Page from the "Promotion Guidelines" link, in the "Promote your page" section when you are editing your Page, or by clicking here.
It is easy to remove any application you no longer want to appear on y...
It is easy to remove any application you no longer want to appear on your Facebook Page. You can either click on the "X" in the top-right corner of the application’s box in your Facebook Page. Or, on the "Edit Page" for your Facebook Page, you can click the "X" in the upper right corner of an application in the Applications section of that page.
In order to move an application from your Boxes tab to your wall tab, ...
In order to move an application from your Boxes tab to your wall tab, simply click the pencil icon that appears at the top right corner of the application box. Then, select move to Wall tab. Please note that not all applications can be moved to the Wall tab.
You'll need to create events under the "Events" tab on your Page in th...
You'll need to create events under the "Events" tab on your Page in the new format. If you already have events on your Page, this tab should already be showing.
If you haven't yet created events through your Page, you will first have to add the "Events" tab to your Page. To do so, you can click the "+" sign at the top of the Page Publisher and choose the "Events" option. You should then see a new tab called "Events" from which you can create and edit Page events.
If you haven't yet created events through your Page, you will first have to add the "Events" tab to your Page. To do so, you can click the "+" sign at the top of the Page Publisher and choose the "Events" option. You should then see a new tab called "Events" from which you can create and edit Page events.
To change the tab which shows by default on your Page, simply click th...
To change the tab which shows by default on your Page, simply click the "Settings" button which appears below the blue Share button on your Wall tab. Then, adjust your settings appropriately.
Facebook Ads for Pages and Events
You can choose to include a "Become a Fan" link when you create a Face...
You can choose to include a "Become a Fan" link when you create a Facebook Ad for a Page. This will allow users to connect with your Page directly from the ad, without interrupting their Facebook experience. They'll still be able to click on your ad and view the Page directly as well. To set up ads with a "Become a fan" link, click "Promote Page with an Ad" when viewing any Page you manage, and this option will be automatically added to the ad creative. Alternatively, you can create ads with this fan link when you choose to advertise your Page through the normal ad creation page.
If you'd like to advertise an Event you've created on Facebook, you can now also choose to let users RSVP directly from the ad. To do so, simply choose to advertise your Event from the Event page itself, or from the ad creation page as above.
If you'd like to advertise an Event you've created on Facebook, you can now also choose to let users RSVP directly from the ad. To do so, simply choose to advertise your Event from the Event page itself, or from the ad creation page as above.
You can choose to include an RSVP link when you create a Facebook Ad f...
You can choose to include an RSVP link when you create a Facebook Ad for an Event. This will allow users to connect with your Event directly from the ad, without interrupting their Facebook experience. They'll still be able to click on your ad and view the Event directly as well. To set up Event ads with an RSVP link, click "Promote Event with an Ad" when viewing any Event you manage, and this option will be automatically added to the ad creative. Alternatively, you can create ads with this link when you choose to advertise your Event through the normal ad creation page.
If you'd like to advertise a Page you manage on Facebook, you can now also choose to let users "Become a fan" directly from the ad. To do so, simply choose to advertise your Page from the Page itself, or from the ad creation page as above.
If you'd like to advertise a Page you manage on Facebook, you can now also choose to let users "Become a fan" directly from the ad. To do so, simply choose to advertise your Page from the Page itself, or from the ad creation page as above.
As with all Facebook Ads, you will bid for Facebook Ads for Pages and ...
As with all Facebook Ads, you will bid for Facebook Ads for Pages and Events on a per-click (CPC) or per-impression (CPM) basis. You will never pay more than your maximum CPC or CPM bid. If you choose to pay per click (CPC), this will include clicks on your title, image, or ad body, and clicks on the "Become a Fan" link or "Yes" and "Maybe" RSVPs. You will not be charged when a user clicks on their friends’ names appearing with the ad, or for incomplete or "No" RSVPs.
Facebook Pages: Business accounts
To get started, you will need to first create a Facebook Social Ad or ...
To get started, you will need to first create a Facebook Social Ad or Page. To start this process, please click here. Once you’ve entered in the required information, you will be taken to the "Facebook Login" page and asked if you have a Facebook account. If you do not currently have a Facebook account, then at this point, please select "I do not have a Facebook account." You will then need to enter your email address and date of birth. Please be aware that managing multiple accounts is a serious violation of Facebook’s Terms of Use. If we determine that an individual has more than one account, we reserve the right to terminate all of their accounts.
Business Accounts
You may create a business account if you don't already have a standard...
You may create a business account if you don't already have a standard Facebook account. To get started, you will need to first create a Facebook Ad or Facebook Page. Once you’ve entered in the required information, you will be taken to the "Facebook Login" page and asked if you have a Facebook account. If you do not currently have a Facebook account, then at this point, please select "I do not have a Facebook account." You will then need to enter your email address and date of birth.
Please be aware that managing multiple accounts is a serious violation of Facebook’s Terms of Use. If we determine that an individual has more than one account, we reserve the right to terminate all of their accounts.
Please be aware that managing multiple accounts is a serious violation of Facebook’s Terms of Use. If we determine that an individual has more than one account, we reserve the right to terminate all of their accounts.
Events: Creating and editing an event, and event privacy
To block a person from an event, follow the steps below:
Go to an even...
To block a person from an event, follow the steps below:
- Go to an event that you administrate.
- Click the "Edit Guest List" link.
- Select "Blocked."
- Click the "Block People" link.
- Enter the name of a person you want to block and click "Find."
- Select the person and click "Block."
To remove the ban on a person that you blocked from an event, follow t...
To remove the ban on a person that you blocked from an event, follow the steps below:
- Go to an event that you administrate.
- Click the "Edit Guest List" link.
- Select "Blocked."
- Select "Remove Ban" next to the name of the person you no longer wish to block from the event.
- Click "Remove Ban" in the window that appears.
You can create an event by going to the Events page and then clicking ...
You can create an event by going to the Events page and then clicking "Create an Event" in the upper right corner of the page. From here, you can customize the event, edit its privacy settings and invite guests. Please note that you must include an event name, host, type, time and location. You can also create an event from the Publisher on your Home page or profile.
You can create an event from the Publisher on your Home page or profil...
You can create an event from the Publisher on your Home page or profile. To do this, follow the steps below:
- Select the event icon in the Publisher.
- Fill out the title, location, and time of your event.
- Click the "Share" button.
- Select the "Invite guests" link from the resulting story to invite your friends.
To invite people to your event, first click "Invite People to Come" be...
To invite people to your event, first click "Invite People to Come" beneath the event's photo.
- From the "Guest List" tab of the Edit Event page, simply begin typing the name of the person you wish to invite in the box in the upper right. Facebook will suggest possible matches from your Friend List. You can also invite your friends quickly by scrolling down the Friend List provided and checking the boxes next to the names of the people you want to invite. When you are done adding names to this list, make sure to click the "Send Invitation Emails" button to complete the process.
- If you have friends that are not on Facebook, you can invite them by entering their email addresses into the box on the "Guest List" tab of the Edit Event page. You can also look up your friends' email addresses using Facebook's Friend Finder.
- As an Event admin, you can invite more people or edit the guest list at any time from the Events page.
When viewing the profile of a group that you administer, you should se...
When viewing the profile of a group that you administer, you should see a link to "Create Related Event" below the group picture. This will lead you to the event creation page and will also set your group as the host of the event. Check the box at the bottom of the Invite Guests tab to invite members of the host group before clicking "Send Invitations." Please note that this option is not available for groups that have over 5,000 members.
If an admin has listed a valid street address on the Edit Event page, ...
If an admin has listed a valid street address on the Edit Event page, people will be able to view a map and directions to the event’s location by clicking "View Map" below the event’s location. An admin can add an address or change the current address after an event has been created.
To message the event guest list, go to the event’s main page and click...
To message the event guest list, go to the event’s main page and click "Message All Guests" beneath the event profile photo. You will be able to send a message to all guests, or to different groups of guests based on RSVP status.
Please note that you can only message all guests if the total number of guests who are attending, maybe attending, or who have not yet replied does not exceed 5,000. Also, if an event is hosted by a Page, the Page admin will not see the option to send a message to event guests. Individuals may be added as event admins in order to have this option.
Please note that you can only message all guests if the total number of guests who are attending, maybe attending, or who have not yet replied does not exceed 5,000. Also, if an event is hosted by a Page, the Page admin will not see the option to send a message to event guests. Individuals may be added as event admins in order to have this option.
An event is deleted once all of the admins remove the event from their...
An event is deleted once all of the admins remove the event from their Events lists. This can be done on the Event Profile itself or on the Events page. Alternatively, an admin has the option to cancel an event. A "Cancel This Event" link can be found on the Event page. If you cancel the event, an email will be sent to everyone who was invited. You have the option of writing a personal note that explains why you are canceling the event.
An admin can remove anyone from an event who was sent an invitation, e...
An admin can remove anyone from an event who was sent an invitation, except the event’s creator. Under the Guest List tab of the Edit Event page, sort names based on the type of RSVP using the "Show" drop-down menu. Click "Remove" next to the person you’d like to remove. You will also have the option to permanently block someone from an event.
People you remove will not receive a notification that they have been removed. They will not receive future messages or notifications from the event, and it will no longer appear on their Upcoming Events list.
People you remove will not receive a notification that they have been removed. They will not receive future messages or notifications from the event, and it will no longer appear on their Upcoming Events list.
Friends: Adding friends
To add a friend, just use Facebook Search to find people you know and ...
To add a friend, just use Facebook Search to find people you know and then click on the "Add as Friend" button to the right of their search listing. A friend request will be sent to that person. Once they confirm that they actually are friends with you, they will show up on your Friends List.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users.
After confirming a friend request from a new user:
Click the "Suggest...
After confirming a friend request from a new user:
- Click the "Suggest friends that he/she knows" link to bring up a window of all of your friends.
- Use the search bar to find a particular person, select the "Filter Friends" tab to sort your friends by network or Friend List, or simply scroll through your complete Friends List.
- Select a friend’s profile photo to add them to the "Selected" tab. You will see the number of selected friends in parentheses.
- Once you make all of your selections, click the "Send Suggestions" button to send a suggestion to each user that they add the new user as a friend.
Unfortunately, a list of pending friend requests is not available. You...
Unfortunately, a list of pending friend requests is not available. You can, however, determine the status of your friend request with another user when you find them in search. The "Add as Friend" link will appear if you have no pending friend request with them. If you have a pending request with them, "Friend requested" will appear instead. If the "Remove friend" link appears, you two have confirmed your friendship.
Facebook Pages: Creating, administering and editing your Page
If you are the official representative of an organization, business, c...
If you are the official representative of an organization, business, celebrity, or band, you can create a Page here to represent your organization on Facebook.
You can access your Page by typing your Page name into the search bar ...
You can access your Page by typing your Page name into the search bar in the top right corner of the any Facebook page and selecting it from the drop-down that appears.
Alternatively, you can click "Advertising" at the bottom of any Facebook page, and then click the "Pages" tab on the following page.
Alternatively, you can click "Advertising" at the bottom of any Facebook page, and then click the "Pages" tab on the following page.
Page Admins can update their fans about new Page content, promotions, ...
Page Admins can update their fans about new Page content, promotions, upcoming events, and more. Pages can send messages to either their entire fan base or target their update to fans in a specific demographic. The messages Pages send their fans will appear in the "Updates" tab of a user’s Inbox.
In order to upload music to your Page, we need you to submit a valid f...
In order to upload music to your Page, we need you to submit a valid form of identification that identifies you, the admin of the Page. By submitting a valid form of identification you are confirming that you either own the copyright to the content you will be uploading or that you are authorized by the copyright owner to upload that copyrighted content to your Page.
Please note that you can black out any sensitive information on your identification if you wish, other than your name and picture. We currently only accept photo passports, school IDs, and drivers licenses. If you do not wish to upload a form of identification, you will not be able to upload music.
Please note that you can black out any sensitive information on your identification if you wish, other than your name and picture. We currently only accept photo passports, school IDs, and drivers licenses. If you do not wish to upload a form of identification, you will not be able to upload music.
It’s not currently possible to edit the name of a Page. If you would ...
It’s not currently possible to edit the name of a Page. If you would like to change your Page name, you will need to delete your Page and recreate it. The Facebook team isn't able to change Page names for you.
To delete your Page, please click on "Edit Page" and then on "Delete P...
To delete your Page, please click on "Edit Page" and then on "Delete Page" at the top of the page.
For questions and answers regarding usernames for your Page, click here.
For questions and answers regarding usernames for your Page, click here.
To appoint other users as Page Admins, please select the ‘Edit Admins’...
To appoint other users as Page Admins, please select the ‘Edit Admins’ option when you are viewing the Page you currently administer. Simply choose the names of any users on your friends list that you would like to add as Admins. These users will then be able to help you manage the Page. Every Admin can manage the Page from their own Facebook account using the ‘Page Manager’ application. If the individual you wish to invite to admin your Page is not presently a member of Facebook, simply type their email address in the "Reqest Admins via Email". They can then register for the site and will be able to accept the admin request as soon as they join Facebook.
Your Page can now post status messages - short text-only messages like...
Your Page can now post status messages - short text-only messages like those found on user profiles. Soon, these statuses will appear in fans’ News Feeds.
Mousing-over the ‘people’ icon, which will appear at the bottom of any...
Mousing-over the ‘people’ icon, which will appear at the bottom of any post published with custom settings, will display which fans a post was published to.
Friends: Friend Lists and Limited Profile
You can add someone to a Friend List when you send him or her a friend...
You can add someone to a Friend List when you send him or her a friend request. That way, if they confirm your request, they will be automatically placed into the designated Friend List and will follow all of the privacy settings you have set for the Friend List.
To add someone to a Friend List when you send a friend request, please follow the steps below:
To prevent users on this list from seeing certain content, please follow the steps below:
To add someone to a Friend List when you send a friend request, please follow the steps below:
- Click "Add to Friends."
- Select "Add [Friend’s Name] to a Friend List."
- Use the drop-down menu to select a Friend List that you have already created or select "Create a New List…" if you want to make a new Friend List for this person.
- Click "Add Friend."
To prevent users on this list from seeing certain content, please follow the steps below:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Go to the Profile section.
- Select any Profile privacy setting and click "Edit Custom Settings."
- Enter the name of your limited profile friend list in the "Except These People" section to restrict these users from viewing the profile content you selected.
To add someone to a Friend List when you accept their friend request, ...
To add someone to a Friend List when you accept their friend request, follow the steps below:
If you create a Friend List during the confirmation process, the Friend List will be stored on the Friends page. You can always go to the Friends page to edit the list.
To prevent users on this list from seeing certain content, follow these steps:
- Click on a friend request.
- Use the drop-down menu to select a Friend List that you have already created, or select "Create a New List…" if you want to make a new Friend List for this person.
- Click "Confirm."
If you create a Friend List during the confirmation process, the Friend List will be stored on the Friends page. You can always go to the Friends page to edit the list.
To prevent users on this list from seeing certain content, follow these steps:
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Go to the Profile section.
- Select any Profile privacy setting and click "Edit Custom Settings."
- Enter the name of your limited profile friend list in the "Except These People" section to restrict these users from viewing the profile content you selected.
You can customize who can view your Friends List by going to the "Priv...
You can customize who can view your Friends List by going to the "Privacy Settings" page under the Settings drop-down menu and clicking on "Profile." If you want to hide the Friends List from specific people only, simply enter their names in the "Except These People" section, while keeping the overall Privacy setting on something more lenient.
Please note that you will also need to restrict this ability for Search privacy. Near the bottom of this section, you will need to un-check the box for "View your Friend List" to prevent people from seeing this information on the search result page.
Please note that you will also need to restrict this ability for Search privacy. Near the bottom of this section, you will need to un-check the box for "View your Friend List" to prevent people from seeing this information on the search result page.
You can customize who can view your Friends List by going to the Priva...
You can customize who can view your Friends List by going to the Privacy page and clicking on Profile. If you want to hide the Friends List from specific people only, select the "Customize" setting and enter their names in the "Except These People" section in the box that appears. You can still keep the overall Privacy setting on something more lenient.
Please note that you will also need to restrict this ability for Search privacy. In the "Search Result Content" section, you will need to un-check the box for "My friend list" to prevent people from seeing this information on the search result page.
Please note that you will also need to restrict this ability for Search privacy. In the "Search Result Content" section, you will need to un-check the box for "My friend list" to prevent people from seeing this information on the search result page.
You can edit the name of a Friend List by selecting the list you want ...
You can edit the name of a Friend List by selecting the list you want to edit, and then clicking the "edit" link on the right. You can then type the new name into the field.
You can message a Friend List if you are in your Inbox. Entering the n...
You can message a Friend List if you are in your Inbox. Entering the name of your Friend List into the "To" box will allow you to send a message to everyone on the list.
When you select the desired Friend List, the list will expand to show all members of the list, as the title of your Friend List will never be visible to other members of Facebook.
When you select the desired Friend List, the list will expand to show all members of the list, as the title of your Friend List will never be visible to other members of Facebook.
When on the invite page for a group or event, you can enter the name o...
When on the invite page for a group or event, you can enter the name of your Friend List into the field on the right. After selecting the Friend List you want to invite, the friends that qualify to be invited will appear in the invitation queue. Please note that a friend may not qualify to be invited if he or she is not a member of the network a group is registered under.
To delete a Friend List, first select the list from the Friends page. ...
To delete a Friend List, first select the list from the Friends page. After making your selection, the "Delete this list" option will appear at the bottom of the page.
To add someone to your Limited Profile list, follow the steps below:
...
To add someone to your Limited Profile list, follow the steps below:
- Select "All Friends" from the Friends drop-down menu.
- Click on the "Limited Profile" Friend List in the left sidebar. If you do not see a "Limited Profile" friend list in this section, you can create one by clicking the "Make a New List" button and then naming the list.
- Type your friend’s name into the "Add to List" field. You must be friends with a person to add him or her to the Limited Profile list.
- Click the "Privacy Settings" option in the Settings drop-down menu at the top of any Facebook page.
- Go to the Profile section.
- Select any Profile privacy setting and click "Edit Custom Settings."
- Enter the name of your limited profile friend list in the "Except These People" section to restrict these users from viewing the profile content you selected.
Chat: How to use the Chat feature and privacy
You can select to appear offline to specific Friend Lists within Chat....
You can select to appear offline to specific Friend Lists within Chat. Simply select the "Go Offline" toggle next to the top of each Friend List you would like to appear offline to. You will no longer appear as available to chat to people on these lists.
You can block a friend from chatting with you by putting them on a Fri...
You can block a friend from chatting with you by putting them on a Friend List, and then choosing to go offline to that Friend List.
If you would prefer that this friend no longer be able to contact you on Facebook, you can also block them by typing their name in the Block List search field at the bottom of the Privacy Settings page.
If you would prefer that this friend no longer be able to contact you on Facebook, you can also block them by typing their name in the Block List search field at the bottom of the Privacy Settings page.
You can view recent conversation history by opening a chat window with...
You can view recent conversation history by opening a chat window with your friend. You cannot view older conversations at this time or conversations with friends who are not currently online.
To clear your chat history just click the "Clear Chat History" link at the top of your Chat window. While message history is saved from page to page, and even between login sessions, please note that it is not logged permanently.
To clear your chat history just click the "Clear Chat History" link at the top of your Chat window. While message history is saved from page to page, and even between login sessions, please note that it is not logged permanently.
You can see which friends are online by clicking the Chat menu at the ...
You can see which friends are online by clicking the Chat menu at the bottom right of any Facebook page. A green dot
will appear next to a friend who is online and available to chat, and a moon
will appear next to a friend who is currently idle. On profiles and anywhere else on the site, clicking on a chat icon
will start a conversation with that person.
To send a Chat message, simply type your message and then press "Enter" or "Return" on your computer keyboard.
Please note you can only message with your confirmed friends using Facebook Chat.
will appear next to a friend who is online and available to chat, and a moon
will appear next to a friend who is currently idle. On profiles and anywhere else on the site, clicking on a chat icon
will start a conversation with that person.
To send a Chat message, simply type your message and then press "Enter" or "Return" on your computer keyboard.
Please note you can only message with your confirmed friends using Facebook Chat.
To add emoticons, type the following characters into your message:
:)
...
To add emoticons, type the following characters into your message:
:)
:(
:/
>:(
:'(
:-*
<3
Because we are continuing to add more emoticons to Facebook, please also feel free to test out your own combinations.
:)
:(
:/
>:(
:'(
:-*
<3
Because we are continuing to add more emoticons to Facebook, please also feel free to test out your own combinations.
You can turn off specific types of pop-up notifications if you don't w...
You can turn off specific types of pop-up notifications if you don't want to receive them. When a notification appears, click the "X" to close it. You will be asked if you want to permanently turn off future notifications of that same type. For example, if you choose to permanently delete a notification about posted links, you won't receive any future notifications about posted links from your friends.
To let your confirmed Facebook friends know that you are available to ...
To let your confirmed Facebook friends know that you are available to chat, click the Chat icon in the bottom right corner of your browser window when signed into Facebook and choose the "Go Online" option from the window that appears. You can click the "Go Offline" link at any time to stop receiving messages through Facebook Chat.
To go offline for a Friend List, click the white circle to change the ...
To go offline for a Friend List, click the white circle to change the status bar from green to grey. Going offline for a particular Friend List will not remove that Friend List from appearing in your Chat window.
If you don't want to use Friend Lists in Chat:
Click on "Chat" in th...
If you don't want to use Friend Lists in Chat:
- Click on "Chat" in the bottom tool-bar
- Click on "Friend Lists"
- Uncheck each Friend List; your friends will then be listed alphabetically
To create a Friend List in Chat:
Click on "Chat" in the bottom tool-b...
To create a Friend List in Chat:
- Click on "Chat" in the bottom tool-bar.
- Click on "Friend Lists."
- Beneath "Create a new list" at the bottom of the tab, enter the name of the list you wish to create and hit "enter."
- Once your new List is visible in your Chat window, drag the names of people you want to include into the list.
- Alternately, move the mouse near the name of your Friend List, and click "edit" to add multiple friends to the list at the same time.
To remove someone from a Friend List in Chat:
Click on "Chat" in the ...
To remove someone from a Friend List in Chat:
- Click on "Chat" in the bottom tool-bar
- Move your mouse to the Friend List you would like to edit
- Click "edit"
- In the window that comes up on the screen, click "Selected" to see who is currently on that Friend List
- Click on the person you wish to remove in order to take them off the List
Messages and Inbox: Reading and deleting
By default, your Inbox shows all messages that you have received. To v...
By default, your Inbox shows all messages that you have received. To view Updates from Pages, click "Updates" in the left column. To view only messages or Updates you have not yet opened, click "Unread" in the upper-right corner. Clicking "Sent" in the left column will show the messages you have already sent. Your name, as well as the name of people who have also participated in the thread, will appear in this view.
If you have created Friend Lists, you can filter messages from a specific one by clicking its name in the left column of your Inbox. You can create and edit Lists on the Friends page.
To view all messages from one sender, enter their name in the search box in the left column. If a name does not auto-populate when you enter it in search, Facebook will search for the text you entered in the subject and body of all messages in your Inbox.
If you have created Friend Lists, you can filter messages from a specific one by clicking its name in the left column of your Inbox. You can create and edit Lists on the Friends page.
To view all messages from one sender, enter their name in the search box in the left column. If a name does not auto-populate when you enter it in search, Facebook will search for the text you entered in the subject and body of all messages in your Inbox.
If you would no longer like to receive Updates from a public profile, ...
If you would no longer like to receive Updates from a public profile, group, or event, click on any Update it has sent to your Inbox. Next, click the "Unsubscribe" link located below the Update.
Unfortunately, you cannot restore deleted messages.
Unfortunately, you cannot restore deleted messages.
Platform and Developer Support: Accessing a user's profile data, friends, and stream
There is no API query you can use for this; however, you can track po...
There is no API query you can use for this; however, you can track post-install and post-remove URL hits and maintain your own list.
You cannot directly access a user's email address, but you may request...
You cannot directly access a user's email address, but you may request a user to input their email address as long as your privacy policy is clearly disclosed to the user. Facebook offers many options for you o send a user email. You first need the "email" extended permission. You can request extended permissions directly from your website or application. And you can determine at any time whether a user has granted the permission.
http://wiki.developers.facebook.com/index.php/Extended_permissions
To email users who have granted the permission, you can:
http://wiki.developers.facebook.com/index.php/Extended_permissions
To email users who have granted the permission, you can:
- send email directly to the "proxied_email" field (accessible via users.getInfo, see above). That is a fully functional email address and will redirect messages to the user’s currently registered email address. This is a field that you can store permanently for the user.
- Call the method notifications.sendEmail http://wiki.developers.facebook.com/index.php/Notifications.sendEmail
Photos: Creating and uploading
For photos to appear under the "View Photos of" profile link, you will...
For photos to appear under the "View Photos of" profile link, you will need to be tagged in the photos. To tag yourself in a photo that you have uploaded, just go to the photo and click the "Tag This Photo" link beneath it, then select "me."
However, to simply create an album and upload photos:
However, to simply create an album and upload photos:
- Go to your profile.
- Select "Add Photos" from the Publisher box at the top of the Wall tab.
- Provide an album name, description and privacy level, and click "Create Album."
- You will be prompted to install a small application that allows easy uploading of your photos. Please click "Trust" to any prompts that appear while the application is uploading. If you are having any trouble installing or using the photo upload application, try the simple version located at the bottom of the "Add More Photos" tab.
To set one of the photos you have already uploaded as your profile pic...
To set one of the photos you have already uploaded as your profile picture, select "Make Profile Picture" at the bottom right when you are viewing the photo. You can change or remove your profile picture at any time by moving your mouse over your profile picture and selecting the "Change Picture" link that appears in the upper right-hand corner. You will see options to upload a new photo, take a picture with your webcam, choose an existing picture from the album, edit the thumbnail version or remove the picture.
To add a profile picture if you do not currently have one, navigate to your profile and click one of the links under the silhouette to upload a picture from your computer or take one with your webcam. If you choose to take a picture using your webcam, you may first have to allow your Flash player to access your webcam.
If you are having trouble adding or changing your profile picture, please note that you cannot upload a photo if it is more than three times as tall as it is wide. If you are still experiencing this problem, please report the issue here.
To add a profile picture if you do not currently have one, navigate to your profile and click one of the links under the silhouette to upload a picture from your computer or take one with your webcam. If you choose to take a picture using your webcam, you may first have to allow your Flash player to access your webcam.
If you are having trouble adding or changing your profile picture, please note that you cannot upload a photo if it is more than three times as tall as it is wide. If you are still experiencing this problem, please report the issue here.
You can share a Facebook photo with any of your friends on Facebook by...
You can share a Facebook photo with any of your friends on Facebook by clicking on the "Share" link located under a photo or photo album. Please note that in order to send a photo to a friend in a Facebook message, the photo needs to exist either in a Facebook album or elsewhere on the internet. If it exists elsewhere on the internet, copy the URL (web address) of the photo and paste it into your message to that person, and a preview of the photo will appear. If the photo does not exist on the internet, upload the photo to one of your Facebook albums. Then, click the "Share" link below the photo to send a link and preview of the photo to your friend. For instructions on how to upload, please see the answer above.
Identify the people in your photos by tagging the images. To do this, follow the steps below:
You can also tag someone else’s photos while browsing them. To do this, click on "Tag This Photo" from the actions listed under the photo.
Identify the people in your photos by tagging the images. To do this, follow the steps below:
- Go to the Photos page and select "My Photos."
- Click on the "Edit Album" link of the album that you want to tag.
- Click on a person’s face in the photo and then select their name in the box that pops up. If their name is not in the box, you can type it in the text field.
- Repeat this process for everyone in the photo that you would like to tag. If you need to tag yourself, select "me."
- After you have finished tagging your photos, click "Save Changes" at the bottom of the page.
You can also tag someone else’s photos while browsing them. To do this, click on "Tag This Photo" from the actions listed under the photo.
You can identify people in your photos by tagging the images.
To tag...
You can identify people in your photos by tagging the images.
To tag your photos, please follow the steps below:
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
Please note that you can set your notifications so that you always know when someone tags you or one of your photos. If you wish to remove a tag made on a photo that you uploaded, please select the "remove tag" link when viewing the photo.
To tag your photos, please follow the steps below:
- Go to the Photos page and select "My Photos."
- Click the "Edit Album" link of the album that you want to tag.
- Click on a person’s face in the photo and then select their name in the box that pops up. If their name is not in the box, you can type it in the text field. If you need to tag yourself, select "me."
- Repeat this process for everyone in the photo that you would like to tag.
- Click "Save Changes" when you are done.
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
Please note that you can set your notifications so that you always know when someone tags you or one of your photos. If you wish to remove a tag made on a photo that you uploaded, please select the "remove tag" link when viewing the photo.
To post a photo on your own Wall, follow the steps below:
Click "Wri...
To post a photo on your own Wall, follow the steps below:
- Click "Write something…" and select the "Photo" link when it appears.
- Select "Upload a Photo."
- Click the "Browse" button and select an image to upload.
- Add an optional comment.
- Click the "Share" button.
To post a photo on a friend’s Wall, follow the steps below:
Click "Wr...
To post a photo on a friend’s Wall, follow the steps below:
- Click "Write something…" and select the "Photo" link when it appears.
- Select "Upload a Photo."
- Click the "Browse" button and select an image to upload.
- Add an optional comment.
- Click the "Share" button.
To edit your album privacy, follow the steps below:
Go to the photo ...
To edit your album privacy, follow the steps below:
Note that you can also access the photo album privacy settings by going to your Privacy Settings page, clicking "Profile", and then clicking "Edit Photo Albums Privacy Settings" in the section titled "Photos tagged of you."
- Go to the photo album.
- Click the "Edit Photos" link at the top of the screen.
- Select the Edit Info tab.
- Update your album privacy.
Note that you can also access the photo album privacy settings by going to your Privacy Settings page, clicking "Profile", and then clicking "Edit Photo Albums Privacy Settings" in the section titled "Photos tagged of you."
Networks: Joining or leaving a network
To join a college network, you need to have a valid school email addr...
- To join a college network, you need to have a valid school email address. If you've already graduated, college alumni email accounts work too. You must be able to access this email address to confirm your affiliation. Join a college network from the Networks tab of the Account Settings page, which can be accessed from the Settings drop-down menu at the top of every page.
- To join a high school network, you must be a current high school student. If you have a school email address or an invitation from another member of your high school network, you will be able to affiliate during sign up. Alternatively, you can sign up for the site as an unaffiliated high school user. You will be asked to list your high school's name. Once you are on the site, you will need to be approved by a classmate in your high school network in order to join it. If you do not successfully affiliate with a high school network within sixty days, you will not be confirmed into the network and it will be removed from your account.
- To join a work network, you need to have a work email address from a supported company. This will put you on a network with your coworkers. Join a work network from the Networks tab of your Account Settings page, which can be accessed from the Settings drop-down menu at the top of every page.
You can add a new network by going to the Networks tab of your Account...
You can add a new network by going to the Networks tab of your Account Settings page and following the steps provided. Please note that you will have to validate your affiliation with college and/or work networks via an authenticated email address. Facebook allows you to be a member of up to five different networks. For example, transfers and grad students can be part of networks at two different schools; recent college grads can be affiliated with their school and their place of work.
Note that joining a new network will by default make your profile visible to other members of that network. If you would like to restrict your profile privacy, you can do this on your Privacy Settings page. Joining a new network will not change previous settings for content you’ve added like photos, videos, etc.
Note that joining a new network will by default make your profile visible to other members of that network. If you would like to restrict your profile privacy, you can do this on your Privacy Settings page. Joining a new network will not change previous settings for content you’ve added like photos, videos, etc.
If you no longer want to be affiliated with one of your networks, simp...
If you no longer want to be affiliated with one of your networks, simply go to the Networks tab of your Account Settings page. From there, click on the "Leave Network" link to the right of the network that you wish to leave. Leaving this network means that you will no longer be able to see the profiles of non-friends there. It also means that you will be removed from all groups and events that you have joined and created on that network.
Ads: Your Ads Manager
When you visit the Ads Manager you'll automatically default to the "Al...
When you visit the Ads Manager you'll automatically default to the "All Campaigns" view. You can search for a specific ad or campaign by name in the search box or navigate to it through the appropriate campaign page.
You'll know you're on the correct page by its identification in the upper left corner. You will see "Campaign:" or "Ad:" and then the name of your campaign or ad.
You'll know you're on the correct page by its identification in the upper left corner. You will see "Campaign:" or "Ad:" and then the name of your campaign or ad.
To make changes to a campaign, click on the option you'd like to edit ...
To make changes to a campaign, click on the option you'd like to edit (name, status, or budget). When you've made your desired changes, click "Save".
Alternatively, you can click the checkbox to the left of any campaign you'd like to edit. Above the list of campaigns, you'll see a button with the option to "Edit # Rows". Click this and you'll be able to change the name, status or budget of any checked campaign. When you're finished, click "Save".
You can also make changes to your ads one at a time. To do this, click on the title of the campaign you'd like to manage. On the resulting page, you'll be able to make changes to individual ads.
Alternatively, you can click the checkbox to the left of any campaign you'd like to edit. Above the list of campaigns, you'll see a button with the option to "Edit # Rows". Click this and you'll be able to change the name, status or budget of any checked campaign. When you're finished, click "Save".
You can also make changes to your ads one at a time. To do this, click on the title of the campaign you'd like to manage. On the resulting page, you'll be able to make changes to individual ads.
To delete a campaign from the All Campaigns page, simply click on the ...
To delete a campaign from the All Campaigns page, simply click on the status of the campaign you'd like to delete and choose "Delete" from the drop down menu. When you're finished, click "Save".
If you would like to delete multiple campaigns you may do so from the All Campaigns page. Choose the campaigns you'd like to edit by clicking on the radio buttons to the left of each campaign. Above the list of campaigns, you'll see a button with the option to "Edit # Rows". Click this button and you'll see that you can now make changes to multiple campaigns at the same time. Then click on the status of the first campaign and select "Delete" from the drop down menu. Hover your mouse to the right of the field. You'll see a blue button with up and down arrows. Click on the down arrow to fill in the creative rows you've chosen. When you're finished, click "Save".
If you would like to delete multiple campaigns you may do so from the All Campaigns page. Choose the campaigns you'd like to edit by clicking on the radio buttons to the left of each campaign. Above the list of campaigns, you'll see a button with the option to "Edit # Rows". Click this button and you'll see that you can now make changes to multiple campaigns at the same time. Then click on the status of the first campaign and select "Delete" from the drop down menu. Hover your mouse to the right of the field. You'll see a blue button with up and down arrows. Click on the down arrow to fill in the creative rows you've chosen. When you're finished, click "Save".
Search for your ad by the ad name in the search box or navigate to it ...
Search for your ad by the ad name in the search box or navigate to it through the appropriate campaign. You'll know you're on the correct page by its identification in the upper left corner. You will see "Ad:" and then the name of your ad.
To make changes to an ad's maximum CPC or CPM bid from the campaign vi...
To make changes to an ad's maximum CPC or CPM bid from the campaign view, click on the bid amount for the ad you'd like to change. A pop-up box will appear that allows you to modify your bid. When you've made your desired changes, click "Save".

From the individual ad view, you can make changes to the bid by clicking "edit" next to the bid listed at the top of the page in the ad information box.


From the individual ad view, you can make changes to the bid by clicking "edit" next to the bid listed at the top of the page in the ad information box.

Photos: Viewing, editing, tagging, and privacy
You can change the privacy settings for all of your photos by clicking...
You can change the privacy settings for all of your photos by clicking on "Application Settings" from the Settings drop-down menu at the top of every Facebook page.
You can edit the privacy settings of a particular album by navigating to the album, clicking "Edit Photos," and then "Privacy."
To change the privacy settings of other peoples’ photos that have you tagged, click "Privacy Settings" from the Settings drop-down menu at the top of every Facebook page, followed by "Profile."
You can edit the privacy settings of a particular album by navigating to the album, clicking "Edit Photos," and then "Privacy."
To change the privacy settings of other peoples’ photos that have you tagged, click "Privacy Settings" from the Settings drop-down menu at the top of every Facebook page, followed by "Profile."
When you are viewing your album, you will see a "public link" at the b...
When you are viewing your album, you will see a "public link" at the bottom of the page. Sending this link to friends or posting it on a website will allow everyone who clicks on it to view that album. Remember, this link will always work, even if you add photos or change your album privacy settings.
You can turn any tagged photo of you into a profile picture by clickin...
You can turn any tagged photo of you into a profile picture by clicking "Make Profile Picture" at the bottom-right of any photo. You will then have the option to crop the image as you like.
You can rotate photos by navigating to the uploaded photo you want to ...
You can rotate photos by navigating to the uploaded photo you want to rotate and clicking the "Rotate" buttons at the bottom-right of the page.
To add photo captions, follow the steps below:
Go to the Photos pag...
To add photo captions, follow the steps below:
- Go to the Photos page and select "My Photos."
- Click the "Edit Album" link of the album that you want to add captions to.
- Add captions in the box to the left of each photo.
- Click "Save Changes" when you are done.
You can remove one of your photos while viewing it by clicking on the ...
You can remove one of your photos while viewing it by clicking on the "Delete This Photo" link located beneath the photo. You can also delete photos from the "Edit Photos" tab. The delete option is also underneath every thumbnail.
If you want to delete an entire album, you can do so by clicking on the "Edit Photos" tab when viewing the album and then selecting "Delete Album."
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
If you want to delete an entire album, you can do so by clicking on the "Edit Photos" tab when viewing the album and then selecting "Delete Album."
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
If you have permission to comment on a photo, follow the steps below:
...
If you have permission to comment on a photo, follow the steps below:
- Go to a photo and find the text box below it that reads, "Write a comment…"
- Type your comment in the text box and click on the "Comment" link.
To get photos to appear in "View Photos of Me," follow the steps below...
To get photos to appear in "View Photos of Me," follow the steps below:
- Click on the "Tag This Photo" link when you are browsing a photo album.
- Click on your face in the album.
- Select "me."
- Click the "Done Tagging" button at the top of the page once you've finished entering your tag.
To see all the comments on photos you have uploaded, follow the steps ...
To see all the comments on photos you have uploaded, follow the steps below:
- Go to the Photos page.
- Click "My Photos" link.
- Click the "View My Photo Comments" link.
The best way for you to ensure that images are accessible for everyone...
The best way for you to ensure that images are accessible for everyone is to include a caption with your images. The caption will allow you to briefly describe the image and will ensure that users who are unable to see the image have an alternative text description of the image.
You can identify people in your photos by tagging the images.
To tag...
You can identify people in your photos by tagging the images.
To tag your photos, please follow the steps below:
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
Please note that you can set your notifications so that you always know when someone tags you or one of your photos. If you wish to remove a tag made on a photo that you uploaded, please select the "remove tag" link when viewing the photo.
To tag your photos, please follow the steps below:
- Go to the Photos page and select "My Photos."
- Click the "Edit Album" link of the album that you want to tag.
- Click on a person’s face in the photo and then select their name in the box that pops up. If their name is not in the box, you can type it in the text field. If you need to tag yourself, select "me."
- Repeat this process for everyone in the photo that you would like to tag.
- Click "Save Changes" when you are done.
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
Please note that you can set your notifications so that you always know when someone tags you or one of your photos. If you wish to remove a tag made on a photo that you uploaded, please select the "remove tag" link when viewing the photo.
To remove the tag from a photo that someone else has uploaded and tagg...
To remove the tag from a photo that someone else has uploaded and tagged you in, simply view the photo, and then choose "remove tag" at the bottom next to your name. The photo will no longer be linked to your profile. Please note that if you tag a user in a photo that you did not upload, you cannot remove or edit the tag. Only the owner of the photo and the tagged user will be able to do so.
Please note that you can set your notifications so that you always know when someone tags you or one of your photos. You can control this setting from the "Notifications" tab on the Account Settings page.
Please note that you can set your notifications so that you always know when someone tags you or one of your photos. You can control this setting from the "Notifications" tab on the Account Settings page.
To see all the comments on photos in which you've been tagged, follow ...
To see all the comments on photos in which you've been tagged, follow these steps:
- Go to the Photos Page.
- Click the "Photos of me" link.
- Click the "View Comments" link.
Groups: Posting content to a group
Group admins can select whether photos can be posted to a group from t...
Group admins can select whether photos can be posted to a group from the Customize tab of the Edit Group page. If photos are enabled, admins may allow all group members or only other admins to post them. Admins also have the ability to remove any photos they do not want to be associated with their group.
If you are allowed to add photos, you can do this by clicking the "Photos" icon in the Publisher at the top of the group’s main page. You can select up to five photos at a time to upload, or move as many photos as you want from an existing album. If this is an open group, the photos will be visible to everyone who views the group. Photos posted on closed and secret groups are only visible to other members.
If you are allowed to add photos, you can do this by clicking the "Photos" icon in the Publisher at the top of the group’s main page. You can select up to five photos at a time to upload, or move as many photos as you want from an existing album. If this is an open group, the photos will be visible to everyone who views the group. Photos posted on closed and secret groups are only visible to other members.
Group admins can select whether videos can be posted to a group from t...
Group admins can select whether videos can be posted to a group from the Customize tab of the Edit Group page. If videos are enabled, the admins have the choice to allow either all group members or only other admins to post videos.
If you are allowed to add videos, you can do this by clicking the "Video" icon in the Publisher at the top of the group’s main page. If this is an open group, the videos will be visible to everyone who views the group. The videos posted on closed and secret groups are only visible to other members. Admins always have the ability to remove videos that they do not want to be associated with their group.
If you are allowed to add videos, you can do this by clicking the "Video" icon in the Publisher at the top of the group’s main page. If this is an open group, the videos will be visible to everyone who views the group. The videos posted on closed and secret groups are only visible to other members. Admins always have the ability to remove videos that they do not want to be associated with their group.
Group admins can select whether links can be posted to a group from th...
Group admins can select whether links can be posted to a group from the Customize tab of the Edit Group page. Admins also have the ability to remove links that they do not want to be associated with their groups.
If you are allowed to post links, copy and paste the web address (URL) in the Publisher at the top of the group’s main page. If this is is an open group, the links will be visible to everyone who views the group. The links posted on closed and secret groups are only visible to other members.
If you are allowed to post links, copy and paste the web address (URL) in the Publisher at the top of the group’s main page. If this is is an open group, the links will be visible to everyone who views the group. The links posted on closed and secret groups are only visible to other members.
To remove a link that you shared with a group, please take the followi...
To remove a link that you shared with a group, please take the following steps:
- Go to the group.
- Find the Links section and click "See All."
- Hover your mouse over the link that you shared.
- Click "Remove."
The group discussion board is a forum for conversation between group m...
The group discussion board is a forum for conversation between group members. Group admins can select whether the discussion board displays from the Customize tab of the Edit Group page. If the discussion board is enabled and you are a group member, you will be able to start a new topic or reply to current posts.
In an open group, everyone who looks at the group’s page will see its discussion board content. If the group is closed or secret, only members will be able to see the discussion board.
In an open group, everyone who looks at the group’s page will see its discussion board content. If the group is closed or secret, only members will be able to see the discussion board.
Notes: How to use the Notes application
To write a note, please take the following steps:
Go to the Notes app...
To write a note, please take the following steps:
- Go to the Notes application. If you do not see it in the Applications menu, type "Notes" into the search box at the top of the page and follow the link that appears.
- Click the "Write a New Note" button located at the top right side of the page.
- Follow the on-screen instructions to write your note.
- To control who can see your note, use the drop-down privacy menu near the bottom of the page.
- When you're done writing, clicking "Publish" will generate a story about your note and save the note in your My Notes section.
To edit your Notes settings, go to the Notes application and click the...
To edit your Notes settings, go to the Notes application and click the "Edit notes privacy" link that appears in the Notes Settings box. Note that anyone who can see your notes can post comments or subscribe to them.
You can also edit the privacy of your notes individually when you write them; just select your preferred privacy setting from the drop-down menu near the bottom of the page.
You can also edit the privacy of your notes individually when you write them; just select your preferred privacy setting from the drop-down menu near the bottom of the page.
To add photos to a note:
While you are writing or editing a note, cl...
To add photos to a note:
- While you are writing or editing a note, click "Choose File" below the body of the note.
- Click "Browse" to find and upload the image you want from your computer. Once the image is uploaded, you will be given the option to write a caption. The photo will then be assigned an identifier, like "Photo 1."
- Move this identifier text to the place in the text where you would like the image to appear. Next to the photo thumbnail, you will have the option to determine how you want the image aligned on the page (centered, right, side of the page, etc...)
- Click the "Publish" button when you are finished, or "Save Draft" to make more changes in the future before publishing your note. To view drafts at a later date, click the "My Notes" link on the Notes main page, and then click the "Drafts" tab.
The HTML commands available for formatting a note are available here.
The HTML commands available for formatting a note are available here.
When you are writing or editing a note, there will be an option on the...
When you are writing or editing a note, there will be an option on the right side of the page to "Tag people in this note." Type one of your friends' names in the box, and then select that person's name to tag them. We will also suggest possible matches based on a quick scan of the text. If you want to tag yourself in the note, simply type your name or "Me."
You can add a comment by clicking the title of a note and scrolling to...
You can add a comment by clicking the title of a note and scrolling to the bottom of the page. When you have written your comments in the box, click "Comment." In some cases, the person who wrote the note may have privacy settings in place that prevent others from adding a comment.
By default, anyone who can see your notes can comment on them. To edit...
By default, anyone who can see your notes can comment on them. To edit this setting, click the "Edit notes privacy" link located in the right column of the Notes main page. On the following page, select your preferred privacy setting and click "Save."
To edit a note that you have already written, click "Edit Note" below ...
To edit a note that you have already written, click "Edit Note" below the note's title. Once you have finished editing the note, be sure to click "Save." A story will not appear on your profile page when you have edited a note.
Want to know what your friends are saying about you? You can view all ...
Want to know what your friends are saying about you? You can view all notes in which you've been tagged by selecting the "Notes About Me" option on the top of the Notes page.
Links
There are four main ways to link external content to your profile:
Cl...
There are four main ways to link external content to your profile:
- Click "Share Link" in the Publisher, which is located on your home page and on your profile. Enter a URL from an external site into the bar, and select the "Preview" link. Make changes if necessary and click "Post."
- Go to the Links page, enter a URL from an external site into the box in the right sidebar, and click "Post." Make changes if necessary, and select "Post."
- Find "Share on Facebook" links on partner websites. Clicking on those links will generate a Share Box in a pop up window, where you can select "Post to Profile" and click "Post."
- Go to the Links page and drag the "Share on Facebook" bookmarlet to your browser’s bookmarks bar. Whenever you are on a site and find something you'd like to share, click on the bookmarklet, select "Post to Profile, and click "Post."
To edit the title or description of a link you're posting, simply clic...
To edit the title or description of a link you're posting, simply click on the preview of the title or description that you see after you click on "Preview" and before you click on "Post."
To post content from Facebook on your profile, follow the steps below:...
To post content from Facebook on your profile, follow the steps below:
- Click the "Share" link beneath any item.
- Select the Post to Profile tab.
- Click the "Post" button.
To delete a link, follow the steps below:
Go to the Links page.
Cli...
To delete a link, follow the steps below:
- Go to the Links page.
- Click "My Links."
- Click the "X" in the top right corner of any item.
- Select "Delete Item ."
Group admins can select whether links can be posted to a group.
If ...
Group admins can select whether links can be posted to a group.
If you are allowed to post links, follow the directions below:
If you are allowed to post links, follow the directions below:
- Go to a group.
- Copy and paste the web address (URL) in the Links section of the group’s page.
- Click "Post."
Event admins can select whether links can be posted to an event.
If...
Event admins can select whether links can be posted to an event.
If you are allowed to post links, follow the directions below:
If you are allowed to post links, follow the directions below:
- Go to an event.
- Copy and paste the web address (URL) in the Links section of the event’s page.
- Click "Post."
The ability to embed HTML using the Links application is not currently...
The ability to embed HTML using the Links application is not currently available.
The ability to create an album of links that you’ve shared is not curr...
The ability to create an album of links that you’ve shared is not currently available.
Profile: Status message and other profile features
To create a badge, just click on the "Create a Profile Badge" link at ...
To create a badge, just click on the "Create a Profile Badge" link at the bottom of the left-column on your profile page. This will take you to your Facebook Badge page. On this page, select the "Create Badge" option. Follow the on-screen steps to create a badge.
Groups: Viewing and joining a group
You can join any open group that is set as global or that is limited t...
You can join any open group that is set as global or that is limited to one of your current networks. You can search for groups by typing a name in the Search field at the top of the page, and then filtering the results to show only groups by clicking the Groups tab. Alternatively, you can browse groups by category from the Groups main page. To become a member, click the group's name, and then click "Join this Group" under the group picture on the right side of the screen.
Some groups require admin approval for you to join. If you try to join these groups, you will have to wait for an admin to confirm your request before you can join the group. Admins can change the settings for who can join a group at any time, and can also block specific people from joining a group.
Certain groups on Facebook require an invitation in order to join. You cannot request to join these. Only an invitation from a group admin will give you access.
Some groups require admin approval for you to join. If you try to join these groups, you will have to wait for an admin to confirm your request before you can join the group. Admins can change the settings for who can join a group at any time, and can also block specific people from joining a group.
Certain groups on Facebook require an invitation in order to join. You cannot request to join these. Only an invitation from a group admin will give you access.
To leave a group, click "Leave Group" below the group photo. Clicking ...
To leave a group, click "Leave Group" below the group photo. Clicking this link removes you from the group's member list and also removes the group from your list of groups.
Groups: Creating and running a group
You can create a group by going to the Groups application and clicking...
You can create a group by going to the Groups application and clicking "Create a Group" in the upper right corner of the page. On the following page, you will be able to add descriptive information about your group. All groups require a group name, description and group type. Click "Create Group" when you are finished.
After you have added this information, you will then be able to control settings related to your group’s privacy and add a group picture. You can change these settings at any time by clicking "Edit Group" on the group’s main page.
After you have added this information, you will then be able to control settings related to your group’s privacy and add a group picture. You can change these settings at any time by clicking "Edit Group" on the group’s main page.
A group administrator, or admin, controls the membership and content o...
A group administrator, or admin, controls the membership and content of a group. Admins can send messages to the group, appoint other admins and edit group info and settings. They can also remove current members and other admins.
After creating a group, you will automatically be listed as both an admin and the group's creator. Any admin can add additional admins to a group by using the "Make Admin" button next to each member's name in the member list or on the Edit Members tab.
After creating a group, you will automatically be listed as both an admin and the group's creator. Any admin can add additional admins to a group by using the "Make Admin" button next to each member's name in the member list or on the Edit Members tab.
Any admin can add officers to a group by going to the Edit Group page ...
Any admin can add officers to a group by going to the Edit Group page and selecting the Officers tab. After clicking "make officer" next to a group member's name, the option to enter a specific position title will appear. Officers have no additional privileges beyond regular members. They are unable to send messages to all members or remove members. Officers' names and positions are displayed on the group's page.
To message all members of a group as the group’s administrator, go to ...
To message all members of a group as the group’s administrator, go to the group’s page and click "Message All Members" beneath the group photo. Please note that this option is only available for groups with 5,000 or fewer members.
When viewing the profile of a group that you administer, you should se...
When viewing the profile of a group that you administer, you should see a link to "Create Related Event" below the group picture. This will lead you to the event creation page and will also set your group as the host of the event. Check the box at the bottom of the Invite Guests tab to invite members of the host group before clicking "Send Invitations." Please note that this option is not available for groups that have over 5,000 members.
Unfortunately, you cannot edit the network of a group once it has been...
Unfortunately, you cannot edit the network of a group once it has been created. In order for your network-specific group to be a global group, you must create the group again.
Our system automatically deletes groups once they're empty (no members...
Our system automatically deletes groups once they're empty (no members). If you created the group, you can delete the group by removing all members and then yourself. Note that if you were not the first admin and creator of this group, you will not be able to delete the group unless the group creator has left it voluntarily.
If you are no longer a member of the group, you will need to rejoin it...
If you are no longer a member of the group, you will need to rejoin it and request admin status from the current admin. If the group has no current admin, you or any other member will be able to take the admin position by clicking "Become Admin" on the right side of the group's page.
When the last admin leaves a group, there may be a delay before you see the option to become the new admin. You will need to check back periodically until the option appears.
When the last admin leaves a group, there may be a delay before you see the option to become the new admin. You will need to check back periodically until the option appears.
General Application Support: Adding, Displaying, and Removing Applications
First you'll need to find an application you want to use from the Appl...
First you'll need to find an application you want to use from the Application Directory. Clicking "Go to this application" on the application's About page will begin the process for allowing you to use the application.
If you need help with an application, please contact the developer. Yo...
If you need help with an application, please contact the developer. You can do this by clicking on the application's icon at the bottom of the Help Center or via the application’s page. If you have already used the application, you can click "about" next to the application's name from your Applications list. You can also find the application’s page from the Application Directory.
If you allow an application to place a box on your profile, you will f...
If you allow an application to place a box on your profile, you will find it on the Boxes tab. We’ve created this tab to help you to keep all of your added applications in a single, organized space. You can change the layout of this page by placing your mouse cursor over an application box title, clicking the box title, holding and dragging the box to a new location on the page.
If there are specific applications you really like that you want to feature on your profile, you can move them to the left-column of your Wall and Info tab. You can feature three applications in this column – the column will appear identically when viewing either the Wall or Info tab. To move the application, go to the Boxes tab where your application appears and click the pencil icon at the top-right of the box. Select "Move to Wall" tab to feature the application. Please keep in mind that not all applications will support a profile box or tab, even if this setting appears (i.e. Facebook Events does not have a Profile Box, even though it has a "Profile Box" privacy setting).
You can also create a new tab for a specific application by clicking the "+" icon that appears to the right of the tabs. You will then be able to select an application from the menu that appears and create a dedicated tab for that application.
If there are specific applications you really like that you want to feature on your profile, you can move them to the left-column of your Wall and Info tab. You can feature three applications in this column – the column will appear identically when viewing either the Wall or Info tab. To move the application, go to the Boxes tab where your application appears and click the pencil icon at the top-right of the box. Select "Move to Wall" tab to feature the application. Please keep in mind that not all applications will support a profile box or tab, even if this setting appears (i.e. Facebook Events does not have a Profile Box, even though it has a "Profile Box" privacy setting).
You can also create a new tab for a specific application by clicking the "+" icon that appears to the right of the tabs. You will then be able to select an application from the menu that appears and create a dedicated tab for that application.
If an application supports profile boxes, you can control whether or n...
If an application supports profile boxes, you can control whether or not it displays on your profile by editing the application’s settings. To do this, click on the "Applications" button at the left end of the Chat bar at the bottom of any Facebook page. In the menu that appears, click on the "Edit" link and you’ll be taken to the Edit Applications page. On this page, click on the "Edit" link to the right of the application in question and then click on the "Profile" tab in the window that appears. Please keep in mind that not all applications will support a profile box or tab, even if this setting appears (i.e. Facebook Events does not have a Profile Box, even though it has a "Profile Box" privacy setting).
Click the "+" icon at the top-right of the tabs on your profile. You w...
Click the "+" icon at the top-right of the tabs on your profile. You will then be able to select an application from the menu that appears and create a dedicated tab for that application. Please note that not all applications may support this functionality, so it is possible that you may not see all applications in this list.
The Boxes tab serves as a home for your applications.
If an applicat...
The Boxes tab serves as a home for your applications.
If an application supports profile boxes, you can choose to add it to your profile by editing the application’s settings. To add a box, follow the steps below:
If an application supports profile boxes, you can choose to add it to your profile by editing the application’s settings. To add a box, follow the steps below:
- Click the "Applications" in the bottom left corner of any page.
- Select the "Edit" link.
- Click the "Edit" link to the right of any application.
- Select the "Profile" tab of the window that appears.
- Click the "add" link next to "Box."
You can remove an application you have authorized to your account by c...
You can remove an application you have authorized to your account by clicking on the "Applications" button at the left end of the Chat bar at the bottom of any Facebook page. In the menu that appears, click on the "Edit" link and you’ll be taken to the Edit Applications page. From there, click on the "Edit" link to the right of the application in question. Finally, click on the "Remove" link to the right of the application in question.
Messages and Inbox: Sending a message
You can send a message to another user on Facebook by following these ...
You can send a message to another user on Facebook by following these steps.
- Initiate a message in any of the following ways: a. While viewing someone's profile, click the "Send a Message" link under their profile picture.
- Type a subject and a message.
- Click "Send." The person or people you send the message to will be notified the next time they log in.
b. Type someone’s name into search and click the "Send a Message" link that appears on the right side of any search result.
c. Select "Compose" from your Inbox, and type the name of a friend, friend list, or email address you would like to message.
You cannot forward Inbox messages at this time or loop someone into a ...
You cannot forward Inbox messages at this time or loop someone into a message thread once it has begun.
There are two main ways to include a photo, video, or link attachment ...
There are two main ways to include a photo, video, or link attachment in your message.
- Click the appropriate button in the "Add" section below the message field. Next, follow the on-screen instructions and click "Send."
- When you are not on Facebook, use our Share functionality (either in the form of our Share Bookmarklet or the Share on Facebook Links) to send a message with the link to the site included in the message.
You currently cannot attach files to your messages. However, you can i...
You currently cannot attach files to your messages. However, you can include links to anything on the internet.
Messages and Inbox: Privacy
To report a user for a message you have received, use the report link ...
To report a user for a message you have received, use the report link located next to the message in your inbox.
Groups: Group privacy
Unfortunately, you will not be able to send a second group invitation ...
Unfortunately, you will not be able to send a second group invitation to the same friend. Please tell the user to contact us directly from the login email address associated with their account. They should also make sure to include the full name and web address (URL) of the group.
To remove the ban on a person that you blocked from a group, follow th...
To remove the ban on a person that you blocked from a group, follow the steps below:
- Go to a group that you administrate.
- Click the "Edit Members" link.
- Select "Blocked."
- Select "Remove Ban" next to the name of the person you no longer wish to block from the group.
- Click "Remove Ban" in the window that appears.
To block a person from a group, follow the steps below:
Go to a group ...
To block a person from a group, follow the steps below:
- Go to a group that you administrate.
- Click the "Edit Members" link.
- Select "Blocked."
- Click the "Block People" link.
- Enter the name of a person you want to block and click "Find."
- Select the person and click "Block."
Wall: How to use the Wall feature and Wall privacy
You can control who is allowed to see specific elements of your profil...
You can control who is allowed to see specific elements of your profile from your Privacy Settings page, which you can access by selecting the "Settings" link at the top of every Facebook page.
Keep in mind that your Wall does not allow anyone to see any actions or content that they normally wouldn't be allowed to see. For example, if you post a photo that is only visible to friends, non-friends will not see a story about that photo post when they view your Wall.
To remove a particular Wall story:
Keep in mind that your Wall does not allow anyone to see any actions or content that they normally wouldn't be allowed to see. For example, if you post a photo that is only visible to friends, non-friends will not see a story about that photo post when they view your Wall.
To remove a particular Wall story:
- Hover your mouse over the right corner of the Wall story
- Click the "Remove" button
- Go to the Privacy Settings page from the Settings drop down menu
- Click on the "News Feed and Wall" link.
- Uncheck the story types you don’t want published. For example, if you uncheck the box next to "Write on a Friend’s Wall," no one will ever see a News Feed or Wall story when you post to someone else's Wall.
- Click on the Applications menu in the bottom left corner of any Facebook page
- Select the "Edit All" link.
- Click on the "Wall Permissions" filter to see a list of all the applications that can publish stories on your Wall.
- Click "Edit" to the right of each application to adjust its settings.
Facebook allows you to block many News Feed and Wall story types, but ...
Facebook allows you to block many News Feed and Wall story types, but it does not allow you to block all of them. Your account will always generate stories when you:
Remember, other users can only see Wall stories about these actions if they have permission to see them elsewhere on the site. For example, if you create a secret event that they are not invited to, they will not see a story about it. If someone is viewing your profile and they are not allowed to see your photo albums, they will not see any Wall stories about you adding photos.
- Add something to your profile
- Join a network
- Update your status
- Add or remove an application
Remember, other users can only see Wall stories about these actions if they have permission to see them elsewhere on the site. For example, if you create a secret event that they are not invited to, they will not see a story about it. If someone is viewing your profile and they are not allowed to see your photo albums, they will not see any Wall stories about you adding photos.
Facebook allows you to prevent certain types of stories from being pub...
Facebook allows you to prevent certain types of stories from being published about yourself. From the Privacy Settings page, just click on the News Feed and Wall section. Un-checking one of the story types means that there will be no News Feed or Wall stories generated from your account for that particular action. For example, if you uncheck the box next to "Write a Wall Post," no one will ever see a News Feed or Wall story when you post to someone else's Wall.
There are three ways you can filter your Wall:
[Your Name] + Friends....
There are three ways you can filter your Wall:
- [Your Name] + Friends. This default filter displays your own Wall posts, posts made by your friends, and stories generated by your activity on Facebook.
- Just [Your Name]. This filter includes any posts that you have made to your Wall and stories generated by your activity on Facebook.
- Just Friends. This filter displays all posts that your friends have made on your Wall.
Facebook no longer displays your total Wall post count, as your Wall i...
Facebook no longer displays your total Wall post count, as your Wall is now a combination of posts that have been left on your Wall and your recent activity.
To delete a post or story from your Wall, follow these steps:
Hover y...
To delete a post or story from your Wall, follow these steps:
- Hover your mouse over the story or post in question.
- Click the "Remove" button that appears.
- Select "Delete" in the dialogue box.
If you would like to prevent certain stories from being published abou...
If you would like to prevent certain stories from being published about you on your Wall, just visit the "News Feed and Wall" section of your Privacy Settings page. Unchecking one of the story types means that no Recent Activity stories will be generated for that particular action. For example, if you uncheck the box next to "Add a friend," no one will ever see a Recent Activity story on your Wall when you add someone as a friend.
At this time, you cannot delete all Wall posts with a single click. Ho...
At this time, you cannot delete all Wall posts with a single click. However, you can control the visibility of posts by others by following these steps:
- Go to the "Profile" section of the Privacy Settings page.
- Scroll down to the "Wall Posts" section. The drop-down menu will allow you to choose who can view the content that is posted to your Wall by your friends. If you want to prevent people from posting to your Wall, uncheck the box next to the "Friends may post to my Wall" option.
Profile: Profile pictures
To upload a profile picture:
Place your mouse over the upper right ...
To upload a profile picture:
You can also set any photo in which you are tagged as your profile picture by viewing the photo and selecting "Make Profile Picture."
- Place your mouse over the upper right corner of your current profile picture or temporary image, and click on the pencil icon that appears.
- Select "Browse" to find a photo on your computer to upload.
- Select the photo to upload, check the box certifying that you have the right to distribute the picture and that it is not pornography, and click "upload picture." If the picture is an acceptable size and file type, it will display.
You can also set any photo in which you are tagged as your profile picture by viewing the photo and selecting "Make Profile Picture."
To see a history of all your old profile photos, just go to the Profil...
To see a history of all your old profile photos, just go to the Profile page and click on your current profile picture. It will bring you to an album of all your profile photos. When you are viewing your old profile pictures, you will have the option to tag them, add captions, or delete them from the album.
Any user who can see your profile can see the profile pictures you have in this album. To view someone else's old profile pictures, just click on their current profile picture while viewing their profile.
Any user who can see your profile can see the profile pictures you have in this album. To view someone else's old profile pictures, just click on their current profile picture while viewing their profile.
If you want to delete an old profile picture, first view the album by ...
If you want to delete an old profile picture, first view the album by clicking on your current profile picture. When you are viewing the album, you should see an option for Edit Photos at the top of the page. On the edit page, you are given the option to delete any of the images, as well as to tag them or add captions. Once you delete the photo, no one will be able to see it when they view your profile picture album.
Video: How to use the Video feature and Video privacy
To change the privacy settings on each video you have uploaded, follow...
To change the privacy settings on each video you have uploaded, follow the steps below:
- Select a video that you have uploaded.
- Click "Edit this Video" beneath the video.
- Choose a setting next to "Privacy."
- Click "Save" when you are done.
- Click on the "Privacy Settings" link in the Settings drop-down menu.
- Select "Profile."
- Choose a privacy setting next to "Videos Tagged of You."
- Click "Save Changes" when you are done.
To upload a video to Facebook, please follow the steps below:
Go to y...
To upload a video to Facebook, please follow the steps below:
- Go to your profile.
- Select the Wall tab.
- Click "Video" inside the Publisher box.
- Select which type of video you want to make.
- Follow the on screen directions for your particular upload type.
- When you're done, click "Post" to generate a story about your video and store the video permanently in My Videos.
To send a video message, follow the steps below:
Go to your Inbox and...
To send a video message, follow the steps below:
- Go to your Inbox and select "Compose Message."
- Click "Attach."
- Select "Record a Video."
- Record a video to send with your message.
To record a video on your friend’s Wall, follow the steps below:
Go t...
To record a video on your friend’s Wall, follow the steps below:
To post a video from YouTube or another video site on your friend’s Wall, follow the steps below:
- Go to your friend’s profile.
- Select "Add Video" from the Publisher bar.
- Record a video.
- Click "Post."
To post a video from YouTube or another video site on your friend’s Wall, follow the steps below:
- Go to your friend’s profile.
- Select "Share Link" from the Publisher bar.
- Type a link from an external site into the bar.
- Click "Preview."
- Make changes if necessary and click "Post" when you are done.
There are four main ways to post external content, like videos, to you...
There are four main ways to post external content, like videos, to your profile:
- Click "Share Link" in the Publisher on your profile. Type a link from an external site into the bar and select the "Preview" link. Make changes if necessary and click "Post."
- Go to the Links page, type a link from an external site into the box in the right sidebar, and click "Post." Make changes if necessary and select "Post."
- Find "Share on Facebook" links on partner websites. Clicking on those links will generate a Share Box in a pop up window, where you can select "Post to Profile" and click "Post."
- Go to the Links page and drag the "Share on Facebook" bookmarlet to your browser’s bookmarks bar. Whenever you are on a site and find something you'd like to share, click on the bookmarklet, select "Post to Profile, and click "Post."
When viewing a video that you are allowed to comment on, you should se...
When viewing a video that you are allowed to comment on, you should see an "Write a comment..." box below the video. Please note that you can only comment on your friends’ videos or videos in which your friends are tagged.
When viewing or editing any of your videos, click the "Delete" link at...
When viewing or editing any of your videos, click the "Delete" link at the bottom of the page.
Security: How do I report abuse?
If you are noticing abusive behavior from a person who is currently on...
If you are noticing abusive behavior from a person who is currently on your Friend List, we recommend that you remove this user from your Friend List and report them using the 'Report/Block' link that appears at the bottom of their profile.
If this doesn't resolve the issue, we further recommended that you block the abusive user by listing their name or email address in the "Block List" that appears at the bottom of the Privacy page. You can read more about how to block someone here.
If this doesn't resolve the issue, we further recommended that you block the abusive user by listing their name or email address in the "Block List" that appears at the bottom of the Privacy page. You can read more about how to block someone here.
You can reset your password here. When choosing a new password, be sur...
You can reset your password here. When choosing a new password, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
- Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site. - Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove harmful programs and keep your information secure.
You can report any photo that you feel is offensive by using the "Repo...
You can report any photo that you feel is offensive by using the "Report" link provided underneath the image. Facebook will monitor these complaints and remove photos as necessary. All reports will be kept confidential.
If you have encountered a direct threat of suicide on Facebook, please...
If you have encountered a direct threat of suicide on Facebook, please immediately contact law enforcement. For reports in the United States, we also recommend that you contact the National Suicide Prevention Lifeline, a 24/7 hotline, at 1-800-273-TALK (8255). If possible, please encourage the user who posted the content to contact Lifeline as well.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
Ads: Advertising Credits and Coupons
Coupon codes for Facebook Ads are given out from time to time as part ...
Coupon codes for Facebook Ads are given out from time to time as part of special promotions.
Platform and Developer Support: Testing and troubleshooting
From the Developer application click on the name of the application, c...
From the Developer application click on the name of the application, click "Edit Settings", and then click "Remove" next to the name of the developer you'd like to remove or type the name of a friend you'd like to add as a developer.
If you're trying to remove yourself and you are the only listed developer, you will not be able to remove yourself. You'll need to delete the application (see "How do I delete an application I created?").
From the Developer application click on the name of the application yo...
From the Developer application click on the name of the application you'd like to delete and click "Delete Application" in the bottom right corner.
Sandbox mode is when your application is only visible to its developer...
Sandbox mode is when your application is only visible to its developers. Normal users trying to access your application will be redirected to their Home page. This is a good mode to use when testing your application. You can set Sandbox mode from the Advanced tab of your application settings page.
Friends: Displaying friends
Your Friends page displays your Friend List, your Fan of List, and you...
Your Friends page displays your Friend List, your Fan of List, and your Connections List. Your Friend List is made up of your friends, your Fan of list is made up of Pages that you have become a fan of, and your Connections list includes both.
To create and customize additional Lists, which can contain both profiles and Pages, please follow these steps:
To create and customize additional Lists, which can contain both profiles and Pages, please follow these steps:
- Click the "Create" link that appears beneath the filters on the left side of your home page or your Friends page. Or, click the "Create New List" button from the "All Friends" tab of the Friends page.
- Type the title of your list and hit enter.
- Add people or Pages to the list by typing their names into the "Add to List" field or selecting them from the list.
- Select "Save List" to store your changes.
Platform and Developer Support: Application Directory
Go to the developer app, under the My Applications box click the "See ...
Go to the developer app, under the My Applications box click the "See My Applications" link, if the app isn't submitted you will see a 'submit' link in the text underneath the Directory Status.
You can share your application’s URL with your friends, who can then u...
You can share your application’s URL with your friends, who can then use the application. When your application has at least ten monthly active users, you can submit it for approval into the Application Directory. Please keep in mind that a monthly active user (MAU) is an individual who has interacted with the app during 30 days. If a user authorized your app more than 30 days ago but hasn’t interacted with it since, you will see them listed as a user but this does not affect your MAU total.
Every Facebook Page or application profile that has more than 1,000 fa...
Every Facebook Page or application profile that has more than 1,000 fans as of May 31, 2009, can get one username-specific URL associated with the page. If there are multiple administrators of a Page, the first username selected by any one of the administrators will be associated with the page. If you're an administrator, you can get more details here.
For your application profile, we recommend you choose a username that closely matches the name of your application. For a Facebook Page you maintain to promote your development company, you might choose your company name as your username.
For your application profile, we recommend you choose a username that closely matches the name of your application. For a Facebook Page you maintain to promote your development company, you might choose your company name as your username.
You can sign up for a username starting at 12:01 a.m. EDT on Saturday,...
You can sign up for a username starting at 12:01 a.m. EDT on Saturday, June 13, 2009, by visiting www.facebook.com/username. After selecting one for your application or company name, you will see a green check mark indicating that the name is available before you actually claim it. In some cases, your desired username may not be available because someone has already selected it or because we've reserved certain names that have been brought to our attention in an effort to help third parties protect their intellectual property and other rights. If your username is unavailable or you wish to report that another username infringes your intellectual property rights, please click here.
Be sure to check out this FAQ for answers to other common questions.
Be sure to check out this FAQ for answers to other common questions.
Facebook Pages: Page privacy for admins and fans
To permanently ban a fan, follow these steps:
Click "See all" under t...
To permanently ban a fan, follow these steps:
- Click "See all" under the Fans section
- Select the "X" next to a user's name
- Check the box next to "Ban Permanently."
- Click "Remove."
You can choose to stop receiving updates from a Page at any time by cl...
You can choose to stop receiving updates from a Page at any time by clicking the "Unsubscribe" link that appears when you view the individual update. Additionally, you can click on the "Edit Updates Settings" link found in the bottom right corner of the Updates tab in your Inbox.
Privacy: Privacy settings and fundamentals
To restrict the visibility of specific content from certain individual...
To restrict the visibility of specific content from certain individuals, follow these steps:
- Go to the Profile section of the Privacy page.
- Click the drop-down menu next to the setting that controls the content you want to restrict and select "Customize."
- You will see a pop-up that contains the section "Except These People." Type the name of the friend into the box and click "Okay."
To restrict the visibility of specific content from a group of people,...
To restrict the visibility of specific content from a group of people, you will want to create a Friend List to organize those people. You can do this from the Friends page or from any privacy setting. From a privacy setting, follow these steps:
The people on this friend list will now be unable to view the content in question.
- Click the drop-down next to the setting that controls the content you want to restrict and select "Customize."
- You will see a pop-up that contains the section "Except These People." Add three or more people to this section.
- Click "Okay."
- Enter a name for your new friend list.
The people on this friend list will now be unable to view the content in question.
In addition to being able to restrict content from specific people, yo...
In addition to being able to restrict content from specific people, you can also choose to show content to a select group of people. To do so, follow these steps:
Please make sure that you also adjust your Networks visibility, as the Friends section only affects your list of friends on Facebook. These two sections are independent from one another.
When you are creating content, you can also set the privacy settings for that specific piece of content. For example, if you are uploading a new photo album, you can control the privacy settings for the album during the first step of the album creation process.
- Go to the Profile section of the Privacy page.
- Click the drop-down next to the setting that controls the content you want to adjust and select "Customize."
- Under the section "Who Can See This", select the Some Friends option.
- Enter the name of a friend or Friend List to whom you want to show the content.
Please make sure that you also adjust your Networks visibility, as the Friends section only affects your list of friends on Facebook. These two sections are independent from one another.
When you are creating content, you can also set the privacy settings for that specific piece of content. For example, if you are uploading a new photo album, you can control the privacy settings for the album during the first step of the album creation process.
Admins: Using Facebook Mobile to update fans
To find your Page, click "Friends," then "Pages" in the bottom right. ...
To find your Page, click "Friends," then "Pages" in the bottom right. You'll see the Pages you are an admin of under "My Pages."
We suggest you click on your Page, click the top-right arrow icon, and click "Add Favorite" so you can get easily navigate back to the Page.
To publish to your fans, simply use the composer (the "What’s on your mind" field) or click the photo icon. Posting videos to Pages is not yet available.
We suggest you click on your Page, click the top-right arrow icon, and click "Add Favorite" so you can get easily navigate back to the Page.
To publish to your fans, simply use the composer (the "What’s on your mind" field) or click the photo icon. Posting videos to Pages is not yet available.
First, click "Edit Page." Inside the Mobile settings module, you will ...
First, click "Edit Page." Inside the Mobile settings module, you will see the email address for your Page. To upload a photo or video, simply email the photo or video to your Page’s email address.
To put a caption for your photo or video, place the caption in the subject of the email. We recommend you save this email address in your phone’s address book.
Anyone emailing this address will be able to post to your fans, so please only share this address with other Page admins. You may generate a new email address by clicking the "refresh your upload email" link.
To put a caption for your photo or video, place the caption in the subject of the email. We recommend you save this email address in your phone’s address book.
Anyone emailing this address will be able to post to your fans, so please only share this address with other Page admins. You may generate a new email address by clicking the "refresh your upload email" link.
The easiest way to find your Page is to type in the URL for your Page....
The easiest way to find your Page is to type in the URL for your Page. To obtain a personalized Facebook URL for your Page, visit www.facebook.com/username.
If you are using a touch phone, you can also navigate by touching "Friends," then "Pages."
Use the composer (the "Write something…" field) to update your fans.
If you are using a touch phone, you can also navigate by touching "Friends," then "Pages."
Use the composer (the "Write something…" field) to update your fans.
To activate updating via text message, visit the Mobile settings for y...
To activate updating via text message, visit the Mobile settings for your Page, and click "Update Fans via Mobile" under the profile picture of your Page.
Please note that if your carrier is not listed in the drop-down menu, they are not currently supported for Facebook Mobile Texts. Please contact your mobile operator for more information.
You can associate multiple phone numbers for a single Page. However, you can only associate one Page or profile to each mobile number. If you associate a mobile number to your Page, that number cannot be associated to your profile or another Page.
Click here to view instructions and a guide on this feature.
Please note that if your carrier is not listed in the drop-down menu, they are not currently supported for Facebook Mobile Texts. Please contact your mobile operator for more information.
You can associate multiple phone numbers for a single Page. However, you can only associate one Page or profile to each mobile number. If you associate a mobile number to your Page, that number cannot be associated to your profile or another Page.
Click here to view instructions and a guide on this feature.
Intellectual Property
We respect the intellectual property rights of others and we prohibit ...
We respect the intellectual property rights of others and we prohibit users from posting content that violates another party's intellectual property rights. When we receive a proper claim of IP infringement, we promptly remove or disable access to the allegedly infringing content. We also terminate the accounts of repeat infringers in appropriate circumstances.
If you believe that content on the Facebook website violates another party's intellectual property rights, you should contact the rights owner directly. If you believe that content is accessible on the Facebook website in violation of your own IP rights, please visit our How to Report Claims of Copyright Infringement page for more information.
If you believe that content on the Facebook website violates another party's intellectual property rights, you should contact the rights owner directly. If you believe that content is accessible on the Facebook website in violation of your own IP rights, please visit our How to Report Claims of Copyright Infringement page for more information.
We respect the intellectual property rights of others and we prohibit ...
We respect the intellectual property rights of others and we prohibit users from posting content that violates another party's intellectual property rights. When we receive a proper claim of IP infringement, we promptly remove or disable access to the allegedly infringing content. We also terminate the accounts of repeat infringers in appropriate circumstances.
If you believe that content on the Facebook website violates another party's intellectual property rights, you should contact the rights owner directly. If you believe that content is accessible on the Facebook website in violation of your own IP rights, please visit our How to Report Claims of Copyright Infringement page for more information.
If you believe that content on the Facebook website violates another party's intellectual property rights, you should contact the rights owner directly. If you believe that content is accessible on the Facebook website in violation of your own IP rights, please visit our How to Report Claims of Copyright Infringement page for more information.
Some applications, as you may know, are created and operated by third ...
Some applications, as you may know, are created and operated by third party developers. As such, Facebook does not have the ability to control the content made available through these applications.
That being said, if a third party application developer does not comply with his/her legal obligations related to content issues, that developer may be in breach of our Developer Terms of Service. We suggest contacting the developer of this application directly with your concerns. After working with this developer, please reach us at ip@facebook.com if the problem persists.
That being said, if a third party application developer does not comply with his/her legal obligations related to content issues, that developer may be in breach of our Developer Terms of Service. We suggest contacting the developer of this application directly with your concerns. After working with this developer, please reach us at ip@facebook.com if the problem persists.
Privacy: Search privacy settings and the Suggestions feature
We have recently added a new option to your profile privacy settings s...
We have recently added a new option to your profile privacy settings so that you can share content with everyone on the internet. This setting can be applied in the Profile section of your Privacy page, which you can access from the "Privacy Settings" option from the Settings dropdown menu. From here you may select "Everyone" from the drop-down menus for the portions of your profile that you would like to share with everyone on the internet.
You can block someone from appearing in Suggestions by clicking the "X...
You can block someone from appearing in Suggestions by clicking the "X" button at the top right of their entry. This will close the person's entry and prevent them from appearing in this section again.
Please note that the Suggestions section will not appear if you block all of the people Facebook suggests. You can, however, find this section by clicking the Friends drop-down menu and selecting "Find Friends." Once you have more matches, this section will reappear on your homepage.
Please note that the Suggestions section will not appear if you block all of the people Facebook suggests. You can, however, find this section by clicking the Friends drop-down menu and selecting "Find Friends." Once you have more matches, this section will reappear on your homepage.
The Suggestions feature was built to connect you with people or Pages ...
The Suggestions feature was built to connect you with people or Pages on Facebook that you are likely to know. If you don't want to appear in this box for other people, you can restrict your search privacy settings from the Privacy Settings page under the Settings drop-down menu. You will want to adjust the Search Visibility section so that it is restricted to the kinds of people you want to be able to find you in Search. If you are available in Search to someone, you may appear in their Suggestions section.
Platform and Developer Support: Requests, notifications, and publishing to stream
There are a number of ways to do this. The best way is to use Feed For...
There are a number of ways to do this. The best way is to use Feed Forms where a user can decide what to share on their wall (or friends' wall) and confirm posting. In addition, you can use stream.publish to publish to a user's stream as long as the user has granted the "publish_stream" permission. To publish activities to a user's wall, use feed.publishAction.
Links:
http://wiki.developers.facebook.com/index.php/Feed_forms
http://wiki.developers.facebook.com/index.php/Stream.publish
http://wiki.developers.facebook.com/index.php/Feed.publishUserAction
Links:
http://wiki.developers.facebook.com/index.php/Feed_forms
http://wiki.developers.facebook.com/index.php/Stream.publish
http://wiki.developers.facebook.com/index.php/Feed.publishUserAction
Have users fan your Page and then you can post to your Page and it wil...
Have users fan your Page and then you can post to your Page and it will appear in the streams of all users who are fans. If you require direct user communication, you can request the extended permission for ""email"" and then email the user directly.
Networks: High school networks
To change your high school network, simply go to the go to the Network...
To change your high school network, simply go to the go to the Networks tab of your Account Settings page and identify the school that you’ve moved to. Note that you can only change networks once every six months.
Also, note that if you move to a school that you do not attend and are reported for doing so, you will be permanently banned from the site.
Also, note that if you move to a school that you do not attend and are reported for doing so, you will be permanently banned from the site.
In order to be confirmed in a high school network you will need to hav...
In order to be confirmed in a high school network you will need to have classmates from your school accept your friend request. When your friends confirm the request they will also be prompted to check that you attend the school in question. It may take more than one friend at your high school to confirm your network status.
High school networks are for current high school students only. Unfort...
High school networks are for current high school students only. Unfortunately, you cannot affiliate with a high school network as an alum.
High school alumni can list the school that they graduated from in the Education Information section of their profile. To edit this information, go to your profile’s Info tab and select the "Edit" link that appears in the Education Information section. Also, you can search for other people who have listed a specific high school on their profile by using Classmate Search.
High school alumni can list the school that they graduated from in the Education Information section of their profile. To edit this information, go to your profile’s Info tab and select the "Edit" link that appears in the Education Information section. Also, you can search for other people who have listed a specific high school on their profile by using Classmate Search.
Platform and Developer Support: Integration into Facebook profiles, Pages, and Publisher
You can use any available HTML application (like this one) to put your...
You can use any available HTML application (like this one) to put your code directly into a box or tab on your page.
Any application you create yourself can also be added to a page if you have marked its settings as installable to users and Pages.
You can find out more about creating a special tab for your application here: Profile Tab documentation
Any application you create yourself can also be added to a page if you have marked its settings as installable to users and Pages.
You can find out more about creating a special tab for your application here: Profile Tab documentation
Login and Password: I have questions about the "Keep me logged in" option
Your problem is most likely related to your Internet browser. To upgr...
Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.
Usernames: Facebook Pages
If you are an administrator of a Facebook Page, you will be able to ch...
If you are an administrator of a Facebook Page, you will be able to choose your username at facebook.com/username just like a user selecting a username for their profile. There will be an interface for you to choose usernames for the Pages you administer.
If you are an administrator of a Page, you will be able to choose a us...
If you are an administrator of a Page, you will be able to choose a username for each Page at http://www.facebook.com. There will be an interface for you to choose usernames for the Facebook Pages you administer.
Search: Public search listings on internet search
The public search listing shows the profile picture thumbnail and link...
The public search listing shows the profile picture thumbnail and links to interact with you on Facebook. People will have to register in order to message or add you as a friend. You can also restrict what information shows in your public listing by going to the Search privacy page and editing the section called "How Can People Contact You?" For instance, if you do not want your profile picture to be shown, you can uncheck that box.
By default, a public search listing is created for all Facebook accoun...
By default, a public search listing is created for all Facebook accounts that belong to users 18 years of age and older. If you do not want people to be able to find you in a search engine result, please go to the Privacy page and click the Search section. On the following page you can deselect the option to "Create a public search listing for me and submit it for search engine indexing." Please note that once you’ve changed your settings on Facebook, there may be a delay until the external search directory updates. To request the immediate removal of this search listing, you will have to contact the search engine in question.
Please keep in mind that your search engine result will not allow anyone to view sensitive information about you. The most a search engine will be able to display is your name, profile picture thumbnail, and friends' thumbnails. We’ve added this functionality to make it easier for your friends to connect with you on Facebook.
Please keep in mind that your search engine result will not allow anyone to view sensitive information about you. The most a search engine will be able to display is your name, profile picture thumbnail, and friends' thumbnails. We’ve added this functionality to make it easier for your friends to connect with you on Facebook.
Privacy: Blocking people
There are three ways to block someone:
Go to the Privacy Settings pag...
There are three ways to block someone:
- Go to the Privacy Settings page. Enter the name or email address of the person you want to block in the Block People search field at the bottom of the page and then click "Block."
- If you cannot find someone using the Block People search field, but you are able to click to their profile page, you can block them by navigating to the "Report this Person" link at the bottom of their profile page. Once you click on the link, check the "Block this person" box and then click "Submit."
- Lastly, please note that you can block someone through the "Report" link located next to messages in your Inbox.
You can do this by clicking Remove next to their name from the bottom ...
You can do this by clicking Remove next to their name from the bottom of the
Privacy Settings page. Please note that this will not automatically add them to your friends list. Instead, you will need to search for them and send them a friend request if you wish to become friends.
We want Facebook to remain an environment where people can connect and...
We want Facebook to remain an environment where people can connect and share comfortably. Cyberbullying is defined as the use of any new technology to harass or intimidate someone and is considered to be abusive behavior from minor to minor, while cyberharassment typically involves adults. There are steps you can take to prevent this kind of behavior if it occurs.
Accept Friend Requests Safely
In order to prevent harassment from strangers, be careful to accept friend requests only from people you know in real life. Also, remember to report any messages or profiles that look suspicious. Facebook is based on a real-name culture, and fake profiles are regularly disabled when they're reported to us. Please also keep in mind that only confirmed friends can post to your Wall or contact you via Facebook Chat, so if you're worried that someone will make inappropriate posts or send offensive messages, just ignore that person's friend request.
Use the "Block" Feature to Stop Abusive Behavior
A block prevents specific people from viewing your profile. When you block people, any ties you currently have with them will be broken, and these people won't be able to contact you through Facebook. If you receive inappropriate or abusive communication, you can block the person by listing his or her name in the "Block People" box at the bottom of your Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any Facebook page and selecting the "Privacy Settings" option from the drop-down menu that appears.
Report Abusive Behavior Directly to Facebook
The most efficient way to report abuse is to do it in the same place it occurs on Facebook. For example, if you receive a harassing message in your Inbox, you can report the message by clicking on the "Report" link next to the sender's name as you are reading the message. If you receive a harassing message from a person who is a Facebook friend of yours, you should remove the person as a friend and report the message. Reporting the message as harassing will automatically add this person to your Block list. You can also use the "Report/Block person" link that appears at the bottom of the abusive user's profile. If you learn that someone is continuing to make abusive comments about you even after you've blocked them, you can ask a friend to report that person on your behalf. Reports are confidential and the user being reported does not know that they have been reported. After a report is submitted, we will investigate the issue and make a determination as to whether or not the content should remain on the site based on our Terms of Use. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action.
Restrict Privacy Settings
To restrict the amount of information that potential bullies may have access to, customize your privacy settings so that certain people can't access information like your Wall, photos, or profile. You can also change your privacy settings if you are uncomfortable being found in searches or having your profile viewed publicly. Privacy on Facebook is controlled primarily from the Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any page of Facebook and selecting the "Privacy Settings" option from the drop-down menu that appears.
Respond to Abusers in the Right Way
Cyberbullies often seek a reaction from the people they harass. When they fail to get one, they often give up gradually. Rather than responding to a bully via Inbox, a Wall post, or Facebook Chat, you can delete offensive posts from your Wall or messages from your Inbox and then use the "Block" or "Report" functions to resolve the issue safely. To delete an offensive Wall post, hover over the post in question, click the "Remove" button that appears, and select "Delete" in the dialogue box. To delete a message from Inbox, simply click the "Delete" button at the top of the message. Only confirmed friends can post to your Wall or send you a message through Chat. If you are receiving posts and Chat messages you don't like, you should consider removing the sender from your friends list.
These tips have been reviewed by stopcyberbullying.org and connectsafely.org, two independent organizations that provide tools, resources, and educational materials on internet safety including cyberbullying and cyberharassment.
ConnectSafely.org offers additional information on cyberbullying and cyberharassment at http://www.connectsafely.org/Safety-Tips/tips-to-help-stop-cyberbullying.html.
Stopcyberbullying.org offers information on preventing cyberbullying and cyberharassment at http://www.stopcyberbullying.org/prevention/index.html.
Facebook is a member of the StopCyberbullying Coalition, a movement to understand, prevent, and address cyberbullying affiliated with stopcyberbullying.org.
Accept Friend Requests Safely
In order to prevent harassment from strangers, be careful to accept friend requests only from people you know in real life. Also, remember to report any messages or profiles that look suspicious. Facebook is based on a real-name culture, and fake profiles are regularly disabled when they're reported to us. Please also keep in mind that only confirmed friends can post to your Wall or contact you via Facebook Chat, so if you're worried that someone will make inappropriate posts or send offensive messages, just ignore that person's friend request.
Use the "Block" Feature to Stop Abusive Behavior
A block prevents specific people from viewing your profile. When you block people, any ties you currently have with them will be broken, and these people won't be able to contact you through Facebook. If you receive inappropriate or abusive communication, you can block the person by listing his or her name in the "Block People" box at the bottom of your Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any Facebook page and selecting the "Privacy Settings" option from the drop-down menu that appears.
Report Abusive Behavior Directly to Facebook
The most efficient way to report abuse is to do it in the same place it occurs on Facebook. For example, if you receive a harassing message in your Inbox, you can report the message by clicking on the "Report" link next to the sender's name as you are reading the message. If you receive a harassing message from a person who is a Facebook friend of yours, you should remove the person as a friend and report the message. Reporting the message as harassing will automatically add this person to your Block list. You can also use the "Report/Block person" link that appears at the bottom of the abusive user's profile. If you learn that someone is continuing to make abusive comments about you even after you've blocked them, you can ask a friend to report that person on your behalf. Reports are confidential and the user being reported does not know that they have been reported. After a report is submitted, we will investigate the issue and make a determination as to whether or not the content should remain on the site based on our Terms of Use. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action.
Restrict Privacy Settings
To restrict the amount of information that potential bullies may have access to, customize your privacy settings so that certain people can't access information like your Wall, photos, or profile. You can also change your privacy settings if you are uncomfortable being found in searches or having your profile viewed publicly. Privacy on Facebook is controlled primarily from the Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any page of Facebook and selecting the "Privacy Settings" option from the drop-down menu that appears.
Respond to Abusers in the Right Way
Cyberbullies often seek a reaction from the people they harass. When they fail to get one, they often give up gradually. Rather than responding to a bully via Inbox, a Wall post, or Facebook Chat, you can delete offensive posts from your Wall or messages from your Inbox and then use the "Block" or "Report" functions to resolve the issue safely. To delete an offensive Wall post, hover over the post in question, click the "Remove" button that appears, and select "Delete" in the dialogue box. To delete a message from Inbox, simply click the "Delete" button at the top of the message. Only confirmed friends can post to your Wall or send you a message through Chat. If you are receiving posts and Chat messages you don't like, you should consider removing the sender from your friends list.
These tips have been reviewed by stopcyberbullying.org and connectsafely.org, two independent organizations that provide tools, resources, and educational materials on internet safety including cyberbullying and cyberharassment.
ConnectSafely.org offers additional information on cyberbullying and cyberharassment at http://www.connectsafely.org/Safety-Tips/tips-to-help-stop-cyberbullying.html.
Stopcyberbullying.org offers information on preventing cyberbullying and cyberharassment at http://www.stopcyberbullying.org/prevention/index.html.
Facebook is a member of the StopCyberbullying Coalition, a movement to understand, prevent, and address cyberbullying affiliated with stopcyberbullying.org.
Privacy: Update to settings
You can edit your settings for a particular application from the Appli...
You can edit your settings for a particular application from the Application Settings page. To do so, follow these steps:
- Click on Applications at the left end of the bottom menu.
- Select "Edit Applications" at the bottom of the menu that appears. This will take you to the Application Settings page.
- Click "Edit Settings" to the right of the application in question.
Learn more about how to control the visibility of content that you pub...
Learn more about how to control the visibility of content that you publish (e.g., status updates) by clicking here.
Friends: Removing friends
If you would like to remove a friend, navigate to the person’s profile...
If you would like to remove a friend, navigate to the person’s profile and click the "Remove from Friends" link at the bottom of the page. If you select this option, you will be removed from the person's Friends List as well. You will need to repeat the friend confirmation process if you wish to be friends with this person again.
Home page: Publisher
Now you can tag your friends and other things you’re connected to in y...
Now you can tag your friends and other things you’re connected to in your Facebook status and other posts. This feature works with the Publisher box that appears on your home page and profile page.
Tagging allows you to more actively mention your friends and other things you are connected to on Facebook. It also lets you direct a post at specific people while still keeping the conversation open. Friends you tag will receive a notification and Wall story that you have tagged them, and also when someone else comments on a post they are tagged in.
- Type the "@" symbol in the Publisher text field, either to start the post or as a new word with a space before it.
- Directly after the "@" symbol, type any part of the name you would like to tag. A new drop-down menu will appear with all matching entries. You can tag friends, Pages, groups, events and applications.
- Click the name you would like to tag. It will appear as a blue link in your post. You can tag multiple different names in the same post.
Tagging allows you to more actively mention your friends and other things you are connected to on Facebook. It also lets you direct a post at specific people while still keeping the conversation open. Friends you tag will receive a notification and Wall story that you have tagged them, and also when someone else comments on a post they are tagged in.
Subscriptions
If you would like to create an RSS Feed for your Facebook Notification...
If you would like to create an RSS Feed for your Facebook Notifications you can do so by going to your Inbox and selecting the Notifications tab. On the following page will be the option to "Subscribe to Notifications" on the right. After clicking "Your Notifications", Facebook will generate an RSS Feed that you can save to your bookmarks folder and view in your browser. You will now have an auto-updating RSS Feed that alerts you of important things on Facebook involving your account (i.e. Wall posts, photo tags etc).
Go to the Links page by selecting "Links" from your Applications menu....
Go to the Links page by selecting "Links" from your Applications menu. While there, click "My Friends' Links" under "Subscribe to Links." You will then be able to obtain a RSS feed for all of your friends' links that you can save to your bookmark folder.
When you are viewing a specific friend's Links page, you can click the...
When you are viewing a specific friend's Links page, you can click the button on the right that says "Friend's Links" under "Subscribe to these Posts". You will then be able to obtain a RSS feed for all of the specific friend's links that you can save to your bookmark folder.
Friends: Friend Finder feature
You can invite friends on your AIM Buddy List by first clicking "Find ...
You can invite friends on your AIM Buddy List by first clicking "Find Friends" from the Friends drop-down at the top of any Facebook page. On the following page is the option to use the AIM Instant Messenger Friend Finder. Once you have selected this option, you will then need to enter your AIM Screen Name and AIM Password into the appropriate fields. You can then select which of your friends you want to send friend requests to or invite to Facebook.
Outlook
To export a CSV or tab-delimited text file from Outlook:
Open...
Outlook
To export a CSV or tab-delimited text file from Outlook:
To export a CSV or tab-delimited text file from Outlook Express:
To export a CSV file from Windows Address Book:
To export an LDIF file from Mozilla Thunderbird:
To export a CSV file from Palm Desktop:
To export a vCard file from Palm Desktop:
To export a tab-delimited text file from Entourage:
To export a vCard file from Mac OS X Address Book:
To export a CSV file from LinkedIn:
Many email clients and PIM programs allow contacts to be exported to a file. We support the following types of contact file:
To export a CSV or tab-delimited text file from Outlook:
- Open Outlook
- Select "Import and Export" from the File menu
- When the wizard opens, select "Export to a file" and click "Next"
- Select "Comma separated values (Windows)" and click "Next"
- Select the Contacts folder you would like to export and click "Next"
- Choose a filename and a place to save the file (for instance, "Contacts.csv" on the Desktop), then click "Next"
- Confirm what you are exporting: make sure the checkbox next to "Export..." is checked and click "Finish"
To export a CSV or tab-delimited text file from Outlook Express:
- Open Outlook Express
- Select "Export" from the "File" menu
- Click "Export", and then click "Address Book"
- Select "Text File" (Comma Separated Values), and then click "Export".
- Choose a filename and a place to save the file (for instance, "Contacts.csv" on the Desktop) and click "Next"
- Click to select the check boxes for the fields that you want to export, and then click "Finish". Please be sure to select the email address and name fields
- Click "OK" and then click "Close"
To export a CSV file from Windows Address Book:
- Open Windows Address Book
- From the "File" menu, select "Export", then "Other Address Book..."
- When the "Address Book Export Tool" dialog opens, select "Text File (Comma Separated Values)" and click "Export"
- Choose a filename and a place to save the file (for instance, "Contacts.csv" on the Desktop) and click "Next"
- Click to select the check boxes for the fields that you want to export, and then click "Finish". Please be sure to select the email address and name fields
- Click "OK" and then click "Close"
To export an LDIF file from Mozilla Thunderbird:
- Open Mozilla Thunderbird
- Select "Address Book" from the "Tools" menu
- When the address book window opens, select "Export..." from the "Tools" menu
- Choose a filename and a place to save the file (for instance, "Contacts.ldif" on the Desktop) and click "Save"
To export a CSV file from Palm Desktop:
- Open Palm Desktop
- Display your contact list by clicking the "Addresses" icon on the lefthand side of the screen
- Select "Export" from the "File" menu
- When the dialog box opens, enter a name for the file you are creating in the "File name:" field; select "Comma Separated" in the "Export Type" pulldown menu; be sure to select the "All" radio button from the two "Range:" radio buttons
- A second dialog box "Specify Export Fields" opens. Leave all of the checkboxes checked, and click "OK"
To export a vCard file from Palm Desktop:
- Open Palm Desktop
- Display your contact list by clicking the "Addresses" icon on the left hand side of the screen
- Select the contacts you would like to export
- Select "Export vCard..." from the "File" menu
- Choose a filename and a place to save the file (for instance, "Contacts.vcf" on the Desktop), then click "Save"
To export a tab-delimited text file from Entourage:
- Open Entourage
- Select "Export" from the "File" menu
- Select "Local Contacts to a list (tab-delimited text)"
- Click the "Next" arrow
- Choose a filename and a place to save the file (for instance, "Contacts.txt" on the Desktop), then click "Save"
- Click "Done" in the confirm dialog
To export a vCard file from Mac OS X Address Book:
- Open Mac OS X Address Book
- Select the contacts you would like to export
- Select "Export vCards..." from the File menu
- Choose a filename and a place to save the file (for instance, "Contacts.vcf" on the Desktop), then click "Save"
To export a CSV file from LinkedIn:
- Sign into LinkedIn
- Visit the Address Book Export page
- Select "Microsoft Outlook (.CSV file)" and click "Export"
- Choose a filename and a place to save the exported file (for instance, "Contacts.csv" on the Desktop)
Many email clients and PIM programs allow contacts to be exported to a file. We support the following types of contact file:
- Comma-separated values (.csv)
- vCards (.vcf)
- Tab-delimited text (.txt)
- LDAP Data Interchange Format (.ldif)
You can remove contacts you uploaded here.
You can remove contacts you uploaded here.
Home page: News Feed and Stream
Hover over the application story in your News Feed and click the "Hide...
Hover over the application story in your News Feed and click the "Hide" button. Selecting the name of the application from the drop-down menu will prevent all stories from that particular application from appearing on your home page. Remember that selecting the name of a person from this menu will hide all stories from that person.
Platform and Developer Support: Authorizing users
If a user logs out of Facebook, the next FB action you try will genera...
If a user logs out of Facebook, the next FB action you try will generate a session error. At the time you get that error, you may want to show the login screen again or a message to encourage them to re-login to Facebook.
Platform and Developer Support: Policies and terms
If your account has been deleted, please visit the Help Center which o...
If your account has been deleted, please visit the Help Center which offers a process to get your account back up and running. Once your account is re-enabled, please provide details using the Developer Help Contact Form and we will be happy to restore your administrative access.
Please provide details using the Developer Help Contact Form and we wi...
Please provide details using the Developer Help Contact Form and we will be happy to restore your administrative access.
Photos: Using iPhoto Exporter
To upload photos from iPhoto, follow the steps below:
Download the i...
To upload photos from iPhoto, follow the steps below:
- Download the iPhoto plugin.
- Open iPhoto and select one or more photos in iPhoto (you can choose more than one by holding down the shift key as you click).
- Go to the File menu (or the Share menu in iPhoto 5) and choose the "Export…" option.
- Click on the "Facebook" tab to access the Exporter plugin and follow the directions on the screen.
It is currently impossible to upload photos directly to a group or eve...
It is currently impossible to upload photos directly to a group or event from iPhoto. Please keep in mind that you can always move photos from an album to a group or event by clicking "Add Photos" and then selecting the "Add from My Photos" tab.
To uninstall the Facebook plugin for iPhoto, follow the steps below:
...
To uninstall the Facebook plugin for iPhoto, follow the steps below:
- Right-click on iPhoto in the applications folder and select "Show Package Contents."
- Find Facebook.iPhotoExporter under Contents/Plugins.
- Quit iPhoto if it is running and move Facebook.iPhotoExporter to the trash.
Actions from External Websites
This program is no longer available to new sites. To integrate actions...
This program is no longer available to new sites. To integrate actions into your website, you can use Facebook Connect.
Facebook iPhoto Exporter
You must first download the iPhoto plugin here.
After installing the ...
You must first download the iPhoto plugin here.
After installing the plugin, open iPhoto and select one or more photos in iPhoto (you can choose more than one by holding down the shift key as you click). Then, go to the File menu (or the Share menu in iPhoto 5) and choose the "Export…" option. Click on the "Facebook" tab to access the Exporter plugin, and follow the directions on the screen.
After installing the plugin, open iPhoto and select one or more photos in iPhoto (you can choose more than one by holding down the shift key as you click). Then, go to the File menu (or the Share menu in iPhoto 5) and choose the "Export…" option. Click on the "Facebook" tab to access the Exporter plugin, and follow the directions on the screen.
At this time you cannot upload photos directly to a group or event fro...
At this time you cannot upload photos directly to a group or event from iPhoto. Please keep in mind you can always move photos from an album to a group or event by clicking "Add Photos" and then selecting the "Add from My Photos" tab.
To uninstall the Facebook plugin for iPhoto please follow these direct...
To uninstall the Facebook plugin for iPhoto please follow these directions:
When you restart iPhoto, the Facebook tab should no longer appear under export options.
- Right Click on iPhoto in the applications folder, and select "Show Package Contents"
- Under Contents/PlugIns you will see Facebook.iPhotoExporter
- Quit iPhoto if it is running, then move Facebook.iPhotoExporter to the trash.
When you restart iPhoto, the Facebook tab should no longer appear under export options.
Privacy: Report abuse
You may report abuse by using the proper "Report" link that appears ne...
You may report abuse by using the proper "Report" link that appears next to many pieces of content on the site. You may also report another user by using the "Report/Block" link that appears at the bottom of a user's profile page. If this does not resolve the issue, we suggest that you block the person by listing his or her name in the "Blocking People" box that appears at the bottom of the Privacy page.
If you have already blocked an offender or have been blocked by an offender posting abusive content, please have another user report the abusive content or the offender through the one of the various "Report" links available on the site.
If you have already blocked an offender or have been blocked by an offender posting abusive content, please have another user report the abusive content or the offender through the one of the various "Report" links available on the site.
You can report any photo that you feel is offensive by using the "Repo...
You can report any photo that you feel is offensive by using the "Report" link provided underneath the image. Facebook will monitor these complaints and remove photos as necessary. All reports will be kept confidential.
If you have encountered a direct threat of suicide on Facebook, please...
If you have encountered a direct threat of suicide on Facebook, please immediately contact law enforcement. For reports in the United States, we also recommend that you contact the National Suicide Prevention Lifeline, a 24/7 hotline, at 1-800-273-TALK (8255). If possible, please encourage the user who posted the content to contact Lifeline as well.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
You can view a list of suicide prevention hotlines in other countries by visiting http://www.befrienders.org and choosing from the dropdown menu at the top of the page.
We encourage you to learn about how to identify and respond to warning signs of suicidal behavior online at the following address:
http://www.suicidepreventionlifeline.org/GetHelp/WhatifSomeoneIKnowNeedsHelp.aspx
You can submit reports of suicidal content to Facebook by clicking here.
If you find material that promotes terrorist behavior or that raises f...
If you find material that promotes terrorist behavior or that raises funds for a terrorist organization, Facebook strongly encourages you to report this here.
Facebook investigates these reports and determines whether to take action based on our Terms of Use. All abuse reports on Facebook are confidential.
Facebook investigates these reports and determines whether to take action based on our Terms of Use. All abuse reports on Facebook are confidential.
Search: Searching for people and their content
By default, everyone can find you in search. However, when people clic...
By default, everyone can find you in search. However, when people click on your search listing in order to view your name and networks, they won’t be able to see all of the information in your profile. Any additional information that they can view when they click on your search listing is determined by your Search Result Content and Profile privacy settings.
You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page. You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.
You can control who can find you, what information they will see, and what actions they can take from the Search section of the Privacy page. You can restrict who can find you from the "Search Visibility" drop-down menu. In the "Search Result Content" section, you will find settings for what people can see about you and how they can interact with your profile when they find you in searches. Please note that unchecking all of these boxes does not hide you from searches; it just prevents people from taking any action upon the search result. Finally, you can restrict what information shows in your public listing from the "Public Search Listing" section.
General Application Support: Application Privacy Settings
You can edit your settings for a particular application from the Appli...
You can edit your settings for a particular application from the Application Settings page. To do so, follow these steps:
- Click on Applications at the left end of the bottom menu.
- Select "Edit" at the top of the menu that appears. This will take you to the Application Settings page.
- Click "Edit Settings" to the right of the application in question.
- Select the "Additional Permissions" tab to authorize or de-authorize additional permissions for the application in question.
General Application Support: Application Emails, Notifications, and Feed Stories
To stop an application from sending you messages, you will need to rem...
To stop an application from sending you messages, you will need to remove the application from the application's About page. If your friends are sending you messages through applications you haven’t added, you will need to either contact your friends to resolve the issue or block the application from its About page. You can also choose not to receive future invitations for specific applications from the Notifications page.
You can determine which applications generate Wall stories, and what k...
You can determine which applications generate Wall stories, and what kinds of stories they generate, by clicking on the "Applications" button at the left end of the Chat bar at the bottom of any Facebook page and then clicking on the "Edit" link in the Applications menu. Next, click on the "Wall Permissions" tab to see a list of applications that are authorized to publish Wall stories.
Security: Account was hacked or "phished"
If you deactivate your account from the "Deactivate Account" section o...
If you deactivate your account from the "Deactivate Account" section on the Account page, your profile and all information associated with it are immediately made inaccessible to other Facebook users. What this means is that you effectively disappear from the Facebook service. However, if you want to reactivate at some point, we do save your profile information (friends, photos, interests, etc.), and your account will look just the way it did when you deactivated if you decide to reactivate it. Many users deactivate their accounts for temporary reasons and expect their information to be there when they return to the service.
If you do not think you will use Facebook again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here.
If you do not think you will use Facebook again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here.
Ads: Understanding Charges and Receipts
Your Billing Manager lists of all your account charges and invoices or...
Your Billing Manager lists of all your account charges and invoices organized by month. To access your Billing Manager, from the Ads Manager page, click the ‘Billing’ tab at the top of the screen. To see a more detailed breakdown of each credit card charge, please click on the description next to the charge you would like more information about. Please note that if you have not been charged yet, you will not see any information on your Billing Summary page.
Search: The "Search the web" option
Search field:
If you start typing a query in the search field, which i...
Search field:
If you start typing a query in the search field, which is located at the top of every page, the typeahead feature will list beneath the field a preview of search results, including the "Search the web" option to perform a web search for the query that you have typed there. Clicking that option will return a web search for your query, with the term highlighted in the search results.
Search results:
If you perform a search for a query in the search field, a list of search results will be returned. There will be several tabs at the top of the search results, including one titled "Web." Clicking on that tab will perform a web search for your query, with the term highlighted in the search results.
If you start typing a query in the search field, which is located at the top of every page, the typeahead feature will list beneath the field a preview of search results, including the "Search the web" option to perform a web search for the query that you have typed there. Clicking that option will return a web search for your query, with the term highlighted in the search results.
Search results:
If you perform a search for a query in the search field, a list of search results will be returned. There will be several tabs at the top of the search results, including one titled "Web." Clicking on that tab will perform a web search for your query, with the term highlighted in the search results.
Facebook Credits
When having an issue completing a Facebook Credits transaction with a...
When having an issue completing a Facebook Credits transaction with an application, please select the application from the list below in order to report your issue.
- Birthday Calendar
- (fluff)Friends
- GroupCard
- (Lil) Green Patch
- MouseHunt
- PackRat
- Pirates: Rule the Caribbean!
- Robin Hood
- SocialCalendar
If you are having an issue using Facebook Gifts, please refer to the Gifts Help Center.
- Birthday Calendar
- (fluff)Friends
- GroupCard
- (Lil) Green Patch
- MouseHunt
- PackRat
- Pirates: Rule the Caribbean!
- Robin Hood
- SocialCalendar
If you are having an issue using Facebook Gifts, please refer to the Gifts Help Center.
You can manage your stored credit cards on Facebook by going to the Ac...
You can manage your stored credit cards on Facebook by going to the Account Settings page and scrolling to the "Manage Credit Cards" section.
Notes: Importing and exporting notes
Facebook allows you to quickly and easily import an external blog from...
Facebook allows you to quickly and easily import an external blog from another website.
- On the Notes page, click the Import a blog link on the right side of the page.
- Enter the URL (web address) of your blog into the text box, and check the box underneath that states that you agree to our Terms of Use.
- To complete the process, click on "Save Settings." Once you do this, your previous posts will appear as notes and any new posts you make will automatically display.
If you are unfamiliar with these programs, choose the Atom feed. It co...
If you are unfamiliar with these programs, choose the Atom feed. It contains additional information, such as links to the public profiles of the authors of notes. Both Atom and RSS are XML formats for syndication, and the differences between them are insignificant. You can view more detailed information about these programs on their websites: Atom 1.0 and RSS 2.0.
Mobile: Facebook Mobile Texts
Please visit the Mobile tab on the Account Settings page to activate F...
Please visit the Mobile tab on the Account Settings page to activate Facebook Mobile Texts.
Please note that if your carrier is not listed in the drop-down menu it means that they are not currently supported for Facebook Mobile Text. We encourage you to talk to your mobile operator to let them know that you are interested in this service.
Please note that if your carrier is not listed in the drop-down menu it means that they are not currently supported for Facebook Mobile Text. We encourage you to talk to your mobile operator to let them know that you are interested in this service.
Please visit https://www.facebook.com/mobile/?texts=1 to learn how to ...
Please visit https://www.facebook.com/mobile/?texts=1 to learn how to use the different functions for Facebook Mobile Texts on your mobile phone.
You can set a daily limit by visiting the following link: https://www....
You can set a daily limit by visiting the following link: https://www.facebook.com/mobile/?settings=1.
In order to subscribe to your friends’ status updates, you first need ...
In order to subscribe to your friends’ status updates, you first need to make sure you’ve activated Facebook texts on your mobile device. To activate Facebook texts, go to the Mobile tab on the Account Settings page and follow the on-screen directions. If your carrier is not listed in the drop-down menu it means that they are not currently supported for Facebook Mobile Text. We encourage you to talk to your mobile operator to let them know that you are interested in this service.
After you’ve activated Facebook texts, you can subscribe to a friend’s status updates by going to his or her profile and clicking the "Subscribe to SMS updates" link beneath the profile picture.
After you’ve activated Facebook texts, you can subscribe to a friend’s status updates by going to his or her profile and clicking the "Subscribe to SMS updates" link beneath the profile picture.
There are three different ways to unsubscribe from your friends’ statu...
There are three different ways to unsubscribe from your friends’ status updates:
- When you receive a status update text, simply respond with the word "Unsubscribe." You will then receive a confirmation text notifying you that you have successfully unsubscribed to that friend’s status updates.
- Alternatively, you can navigate to your friend’s profile on the site and click the "Unsubscribe from SMS updates" link below his or her profile picture.
- Another way to unsubscribe is from the Friends page. Select the "SMS Subscriptions" filter from the left hand column. From here, click the drop-down menu to the right of your friend’s name and un-check them from the "SMS subscriptions" list.
Privacy: Deactivating, Deleting, and Memorializing Accounts
If you're worried about who can see you and what they can see, remembe...
If you're worried about who can see you and what they can see, remember that you can edit your privacy settings as you see fit from the Privacy Settings page.
To deactivate your account, navigate to the "Settings" tab on the Account page. Deactivation will remove your profile and content associated with your account from Facebook. In addition, users will not be able to search for you or view any of your information.
If you’d like to come back to Facebook anytime after you’ve deactivated your account, you can reactivate your account by logging in with your email and password. Your profile will be restored in its entirety (friends, photos, interests, etc.). Remember that you will need to have access to the login email address on the account in order to reactivate it.
To deactivate your account, navigate to the "Settings" tab on the Account page. Deactivation will remove your profile and content associated with your account from Facebook. In addition, users will not be able to search for you or view any of your information.
If you’d like to come back to Facebook anytime after you’ve deactivated your account, you can reactivate your account by logging in with your email and password. Your profile will be restored in its entirety (friends, photos, interests, etc.). Remember that you will need to have access to the login email address on the account in order to reactivate it.
If you deactivate your account from the "Deactivate Account" section o...
If you deactivate your account from the "Deactivate Account" section on the Account page, your profile and all information associated with it are immediately made inaccessible to other Facebook users. What this means is that you effectively disappear from the Facebook service. However, if you want to reactivate at some point, we do save your profile information (friends, photos, interests, etc.), and your account will look just the way it did when you deactivated if you decide to reactivate it. Many users deactivate their accounts for temporary reasons and expect their information to be there when they return to the service.
If you do not think you will use Facebook again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here.
If you are currently unable to access your account, you will need to reset your password in order to log in. In order to do so, click the "Forgot your password?" link that appears above the field where you would normally enter your password. Once you’ve followed the instructions to reset your password and can log in, you can deactivate or delete your account using the steps outlined above.
If you do not think you will use Facebook again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here.
If you are currently unable to access your account, you will need to reset your password in order to log in. In order to do so, click the "Forgot your password?" link that appears above the field where you would normally enter your password. Once you’ve followed the instructions to reset your password and can log in, you can deactivate or delete your account using the steps outlined above.
Emails from Facebook
Facebook may use the email addresses you upload through the Friend Fin...
Facebook may use the email addresses you upload through the Friend Finder to help you connect with friends, including sending some of your contacts emails about your recent Facebook activity. If you don't want us to store this information, visit this page
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the Notifications tab of the Account Settings page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
Lexicon
Sentiment displays the percentage of subjective mentions of a topic th...
Sentiment displays the percentage of subjective mentions of a topic that are positive vs. negative. The score is equal to the number of positive sentiments divided by the number of positive and negative sentiments.
Sentiment is computed automatically using a system that identifies positive and negative posts about topics. For example, the post "I love Facebook" would be counted as a positive sentiment. The post "I use Facebook" would be considered a neutral sentiment and not included in the score.
Sentiment is computed automatically using a system that identifies positive and negative posts about topics. For example, the post "I love Facebook" would be counted as a positive sentiment. The post "I use Facebook" would be considered a neutral sentiment and not included in the score.
Pulse shows keywords that often show up in the Profiles of users who m...
Pulse shows keywords that often show up in the Profiles of users who mention a topic. It is drawn from the favorite Interests, Movies, TV Shows, Books, and Music of those users. You can use the drop-down menu to change the category.
These interests are ranked by a combination of the total number of posters who list the interest in their Profile and by how closely associated the interest is with those posters. A close association means that the interest is more likely to show up in the Profiles of users who are talking about the topic than the average Facebook user.
These interests are ranked by a combination of the total number of posters who list the interest in their Profile and by how closely associated the interest is with those posters. A close association means that the interest is more likely to show up in the Profiles of users who are talking about the topic than the average Facebook user.
Maps shows where people are talking about the topic. The darker the re...
Maps shows where people are talking about the topic. The darker the region, the more people in that region mentioned the topic. In the Show as Percentage view, the color indicates the percentage of all posters in that region that mentioned the term in the given time period.
You can compare two topics with Maps. The score for each region is the log ratio of the two topics. In the normal view, the color indicates which of the two topics has greater volume in each region. In the Relative Comparison view, regions with a stronger relative association to each topic are highlighted.
You can compare two topics with Maps. The score for each region is the log ratio of the two topics. In the normal view, the color indicates which of the two topics has greater volume in each region. In the Relative Comparison view, regions with a stronger relative association to each topic are highlighted.
Lexicon shows the number of users that posted each term per day on a p...
Lexicon shows the number of users that posted each term per day on a profile, event or group Wall. It does not count repeated terms by the same user on the same day. This is to account for the seasonality of Wall posting in general; for example, there are fewer overall posts in the month of December. The text of each Wall post is also "cleaned" before it gets counted. For example, every word is converted to lower-case, and apostrophes are removed (so "You’ll" turns into "youll").
You can click/drag either the left or right button on the slider to in...
You can click/drag either the left or right button on the slider to increase or decrease the amount of time you want to view on your graph.
Sign Up: There is a yellow banner prompting me to confirm my account.
You can confirm your Facebook account in any of the following ways:
F...
You can confirm your Facebook account in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
The yellow banner indicates that your Facebook account is still unconf...
The yellow banner indicates that your Facebook account is still unconfirmed. Once you confirm your account, the banner will disappear. You can confirm your account in any one of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
Mobile: Facebook Mobile Web (m.facebook.com)
Facebook Mobile requires a phone with an internet browser. On most pho...
Facebook Mobile requires a phone with an internet browser. On most phones, you can access the internet browser from your phone's menu, and open the URL (web address) m.facebook.com. To save time, be sure to add Facebook to your phone’s bookmarks.
You can access it from your Friends page, using the Phonebook filter.
Platform and Developer Support: Getting started
We first recommend that you visit our Get Started page where you can i...
We first recommend that you visit our Get Started page where you can install the Developer Application and find great resources to help you get started.
If needed, you can find a programmer to work on your project via the Jobs section in the developer forum and the Developer for Hire Wiki page.
If needed, you can find a programmer to work on your project via the Jobs section in the developer forum and the Developer for Hire Wiki page.
An API key is the unique identifier for your application. When you cre...
An API key is the unique identifier for your application. When you create your application in , Facebook automatically assigns an API to you. You include this key when you submit calls to the Facebook REST server.
Facebook has several features in place to limit the potential for spam...
Facebook has several features in place to limit the potential for spam and abuse on the site. Verifying your account helps you retain control of your account and applications on Facebook.
There are two ways to verify your account. First, you can verify your cell phone, which allows us to verify that a real person is in control of the account. This process is explained at: http://www.facebook.com/confirmphone.php
The second way to verify your account is to affiliate with a college network. If your school provides you with an email address, you can add a college network from the 'Networks' tab on the Account Settings page, which can be accessed from the 'Settings' drop-down menu at the top of any Facebook page.
Unfortunately, if you cannot verify with a cell phone or add a college network, you may be unable to verify your account. We apologize for the inconvenience, but this is currently one of the most effective tools we have in place to protect our users and developers.
There are two ways to verify your account. First, you can verify your cell phone, which allows us to verify that a real person is in control of the account. This process is explained at: http://www.facebook.com/confirmphone.php
The second way to verify your account is to affiliate with a college network. If your school provides you with an email address, you can add a college network from the 'Networks' tab on the Account Settings page, which can be accessed from the 'Settings' drop-down menu at the top of any Facebook page.
Unfortunately, if you cannot verify with a cell phone or add a college network, you may be unable to verify your account. We apologize for the inconvenience, but this is currently one of the most effective tools we have in place to protect our users and developers.
Networks: Regional networks
You can remove regional networks from your account by clicking the "Le...
You can remove regional networks from your account by clicking the "Leave Network" link from the Account Settings page. Please be aware that this removal is permanent and that you won't be able to add a regional network again. As an alternative, we encourage you to add your "Current City" to your profile. You can edit this information by hovering over the "Contact Information" section on your Profile and clicking "Edit."
Facebook Pages: Bugs and Known Problems
When a Page admin "Likes" a post on their Page, the post may appear as...
When a Page admin "Likes" a post on their Page, the post may appear as if "Liked" from the Page admin's personal account. No further reports of this issue are needed.
Usernames: General Information
You can change your username from the Settings tab of the Account Sett...
You can change your username from the Settings tab of the Account Settings page. Scroll down to "Username" and click "change." Then follow the on-screen directions. Keep in mind you will only be able to change your username once.
Facebook encourages all users to utilize the "Report" links when they ...
Facebook encourages all users to utilize the "Report" links when they find abusive content. You can report an abusive username by selecting the "Report this Person" link located on the bottom left side of that person's profile. This takes you to a form where you can specify the type of abuse and make a detailed report. Facebook investigates these reports and makes a determination as to whether or not the content should remain on the site. All abuse reports on Facebook are confidential.
Sign Up: There is a yellow banner prompting me to confirm my account.
You can confirm your Facebook account in any of the following ways:
F...
You can confirm your Facebook account in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook.
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
The yellow banner indicates that your Facebook account is still unconf...
The yellow banner indicates that your Facebook account is still unconfirmed. Once you confirm your account, the banner will disappear. You can confirm your account in any of the following ways:
- Follow the link in your sign up confirmation email.
- Use the Friend Finder tool to see which of your email contacts have profiles on Facebook.
- Follow the link in any email notification you receive from Facebook.
- To confirm your account with your mobile phone, you must be able to receive Facebook’s confirmation text on your mobile device. Enter your mobile phone number and we’ll text you a special code to confirm that it’s your phone. Start by going to the Mobile Texts page.
General Application Support: Application Safety and Security
You can report an application for abuse by going to the application’s ...
You can report an application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
You can also contact the developer directly with questions about the application by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
You can also contact the developer directly with questions about the application by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
If you want to prevent an application from interacting with your infor...
If you want to prevent an application from interacting with your information in any way, you can block it from the application’s About page, which can be found by searching for the application in the Application Directory. You can also restrict the types of information that your friends’ applications can access from the "Applications" section on the Privacy page.
Events: How to use the Events application
When you are invited to an event, a notification will be posted on you...
When you are invited to an event, a notification will be posted on your home page and you will also receive a notification email. To respond to the invitation, simply follow the link in either notification and choose whether you are "attending," "maybe attending," or "not attending."
You can export your Facebook events into many other scheduling program...
You can export your Facebook events into many other scheduling programs, such as Apple iCal, Microsoft Outlook, and Google Calendar. To do this, please follow the directions below:
- Click the "Export" button that appears below the photo on any particular event‘s page, or go to the Events page and click the "Export Events" link to export all of your upcoming events.
- Save the events to your computer as an ".ical" file, and import the events using your preferred scheduling program.
You can remove an event from your list of upcoming events by going to ...
You can remove an event from your list of upcoming events by going to the event's page and clicking "Remove from My Events" in the right column. You will be removed from the list of invited guests and the event you will be removed from your profile.
Profile: Profile and Contact Information Privacy
You can adjust your privacy settings from the Profile section of the P...
You can adjust your privacy settings from the Profile section of the Privacy Settings page, which you can reach by selecting the "Privacy Settings" option from the Settings dropdown menu at the top of any Facebook page. .
Search: New Facebook Search
When you enter a search on Facebook, you will land in the "All Results...
When you enter a search on Facebook, you will land in the "All Results" filter by default. This filter includes all of the most relevant content from Facebook in addition to the web. To refine your search, select a filter from the menu on the left side of the search results page. Selecting one of these filters will display search results exclusively from that filter, and will also give you the option to narrow your search even more.
Search filters include:
Search filters include:
- People: helps you find people you know on Facebook. To narrow your people search, just type a location, school, or workplace in the appropriate field and click the "Filter Results" button.
- Pages: helps you find Pages that interest you on Facebook. To narrow your Pages search, select a Page type from the drop-down menu and click the "Filter Results" button.
- Groups: helps you find groups on Facebook that are related to your search. Groups that can be seen by everyone are viewable in search results; secret groups are not viewable in search results. To further refine your groups search, select a group type from the drop-down menu and click the "Filter Results" button.
- Applications: helps you find applications by outside developers that interest you.
- Events: helps you find events on Facebook that are related to your search. Events that can be seen by everyone are viewable in search results; secret events are not viewable in search results. To narrow your events search, select a date and/or event type from the drop-down menus and click the "Filter Results" button.
- Web Results: helps you find relevant web information outside of Facebook that is related to your search.
- Posts by Friends: helps you find status updates and other content your friends have posted that are related to your search. To narrow your search, select a post type from the drop-down menu or type in a location that interests you and click the "Filter Results" button.
- Posts by Everyone: helps you find status updates and other content from anyone who enables their posts to be viewed by people other than friends. To narrow your search, select a language and/or post type from the drop-down menus and click the "Filter Results" button.
Profile: Account Settings
To set your language, go to the bottom of the page you are on and clic...
To set your language, go to the bottom of the page you are on and click the current language in the left corner. You may then select your language from the menu that appears.
You can also update your language by going to the Account page, and then the "Language" tab there.
You can also update your language by going to the Account page, and then the "Language" tab there.
If the time stamps you see on Facebook are incorrect, your computer’s ...
If the time stamps you see on Facebook are incorrect, your computer’s time settings are probably wrong. Facebook uses your computer’s time settings, so please make sure this information is correct. Once you have adjusted these settings, log out of Facebook and then log back in. Your Facebook time stamps should be adjusted accordingly.
To help people who know you by another name find you in Search, Facebo...
To help people who know you by another name find you in Search, Facebook allows you to display the name entered in your "Full Alternate Name" field on your profile.
To display your alternate name on your profile, follow the steps below:
To display your alternate name on your profile, follow the steps below:
- Select "Account Settings" from the Settings drop-down menu.
- Click on "change" in the "Name" section.
- Under the "Full Alternate Name" field, check the box that allows you to "Also display on my profile and in search results."
- Click the "Change Alternate Name" button.
To edit your graduation year, simply go to the "Networks" tab of the A...
To edit your graduation year, simply go to the "Networks" tab of the Account page. If you click on the "Edit Info" link to the right of your school, you will be given the option to edit your Class Year.
To change your school status, simply go to the "Networks" tab of the A...
To change your school status, simply go to the "Networks" tab of the Account page. If you click on the "Edit Info" link to the right of your school, you will be given the option to edit your School Status.
Sign Up
You can reactivate your account at any time by logging in with your lo...
You can reactivate your account at any time by logging in with your login email address and password. If you're experiencing login problems, please view Login Problems help topics.
How do I contact Facebook?
First, select the subject of your question from the list of topics. Then, select the appropriate contact form or answer to your question within that topic.
Status
To update your status, simply enter your status in the Publisher box (...
To update your status, simply enter your status in the Publisher box (the text field at the top of your home page and at the top of your profile), then click Post or Share.
Platform and Developer Support: Other questions
You can keep up with what's happening on Facebook Platform in a number...
You can keep up with what's happening on Facebook Platform in a number of places. You can read the Developer blog (or subscribe to the RSS feed), the Platform Status Feed (or subscribe to its RSS feed), and the weekly Push Changes articles for announcements, changes, and other important bulletins. Also, the Facebook Platform profile also provides updates.
You can update the "User Support" email address under "Contact Informa...
You can update the "User Support" email address under "Contact Information" on the "Basic" tab of your application's "Edit Settings" page. To change who appears as the developer of your application please see the "Application Information" section of the edit page of your Application Profile page.
You can remove the Developer application here. Select "Authorized" fro...
You can remove the Developer application here. Select "Authorized" from the dropdown, find the "Developer" application, and click the "X" next to it to remove it. This will also remove you from the Developer group.
To request a Platform feature, please go to the Platform Wishlist sect...
To request a Platform feature, please go to the Platform Wishlist section of our bug tracking system and check to see if anyone else has already made the same request. If so, you can add your vote or a comment. If your request is not already listed, you can file a new request there.
General Application Support: Application Directory
In the Application Directory, you can easily find the latest social ap...
In the Application Directory, you can easily find the latest social applications on Facebook, on your phone, and on external websites. Key features to check out include:
- Featured by Facebook: Facebook regularly spotlights some well-designed and useful applications in this section.
- Verified Applications: Look for the green check mark to identify the Verified applications which have passed a detailed Facebook review. These applications have committed to be transparent about how they work and will respect you and your friends when they send communication on your behalf.
- Recent Activity From Friends: Check out what your friends have shared through applications.
Home page: Filters
Click on any filter to see all of the posts on your home page focus on...
Click on any filter to see all of the posts on your home page focus on that type of content or group of people. For example, you can filter down to just photo posts, or just statuses. You can also filter down to Friend Lists—customized sets of friends that you can create.
Login and Password: I can't log in to Facebook or access my account
You can access your account by entering one of the following into the ...
You can access your account by entering one of the following into the "Email" field, followed by your password, and then clicking the Login button:
- Any email address that is currently listed on your Facebook account
- Your username. A username is your personalized Facebook URL (web address) and appears in the location bar of your browser after http://www.facebook.com/ when you view your profile.
You can reactivate your account at any time by logging in with your lo...
You can reactivate your account at any time by logging in with your login email address and password. If you're experiencing login problems, please view the frequently asked questions listed above.
Profile: Displaying an application on my profile
You can remove an application at any time by clicking Applications on ...
You can remove an application at any time by clicking Applications on the navigation column located at the lower left hand corner of the screen. From the following page, click the "X" icon to the right of any application. You will then need to confirm that you want to remove the application.
The new home page
To add someone back to your News Feed, follow these steps:
Scroll dow...
To add someone back to your News Feed, follow these steps:
- Scroll down to the bottom of your News Feed and click "Edit Options."
- If you are looking for a friend, scan the list to find that person. If you are looking for a public profile, select the Public Profiles tab.
- Click "Add to News Feed" to see their posts again.
- Click "Close" to save your changes.
Gifts
You can manage your stored credit cards on Facebook by going to the Ac...
You can manage your stored credit cards on Facebook by going to the Account page and scrolling to the "Manage Credit Cards" section.
New Controls for the Publisher
You can change the default setting of your Publisher Control from the ...
You can change the default setting of your Publisher Control from the Privacy page using the following steps:
- Select "Privacy Settings" from the Settings dropdown at the top of any Facebook page.
- Click "Profile."
- Choose your setting from the Publisher Control Default drop-down menu.
- Select "Save Changes" at the bottom of the page.
Ads: Creating An Ad
You can create Facebook Ads at http://www.facebook.com/ads/create. You...
You can create Facebook Ads at http://www.facebook.com/ads/create. You will need to create them using your existing personal account, if you have one, as it's a violation of Facebook's Terms of Use to maintain multiple accounts for any reason.
Ads: Report an Ad
If you'd like to report an ad that you've seen on Facebook, please fil...
If you'd like to report an ad that you've seen on Facebook, please fill out this form. Please include as much detail as possible to help us track down the ad.
Please note that we aren't able to reply to any other inquiries made through that form. Additionally, we aren't able to respond directly to all reports, but know that a specialist will investigate your concerns and remove anything that violates our Advertising Guidelines or Terms of Use.
Please note that we aren't able to reply to any other inquiries made through that form. Additionally, we aren't able to respond directly to all reports, but know that a specialist will investigate your concerns and remove anything that violates our Advertising Guidelines or Terms of Use.
Platform and Developer Support: Insights and analytics
From the Developer app click your application and then click "Statisti...
From the Developer app click your application and then click "Statistics".
Ads: International Currency Accounts
To switch between accounts, click the "Account" link at the top of you...
To switch between accounts, click the "Account" link at the top of your Ads Manager and select the account you'd like to view from the drop-down menu. The account will be identified by the currency of the account.
Platform and Developer Support: Connect FAQs
You can use the secure version of Facebook Connect. Check out Facebook...
You can use the secure version of Facebook Connect. Check out Facebook Connect Via SSL.
Like
Just click on the Like link next to something that you enjoy on Facebo...
Just click on the Like link next to something that you enjoy on Facebook as an easy way to let someone know that you like it, without leaving a comment. Just like a comment though, the fact that you liked it is noted beneath the item.
For example, if you click a Like link beneath a friend's video:
For example, if you click a Like link beneath a friend's video:
- it'll be noted beneath the video that you liked it
- a story will be posted to your Wall that you liked your friend's video
- your friend will get a notification that you liked his or her video
Mobile: Verifying my mobile device
To verify your account with your mobile phone, select the "Verify" lin...
To verify your account with your mobile phone, select the "Verify" link found below the "words in the box" (i.e. captcha) that you see when poking, messaging, or sending friend requests.
Profile: Editing my profile information or layout
To edit your profile, first go to your profile.
Select the Info tab....
To edit your profile, first go to your profile.
- Select the Info tab.
- Click "Edit Information" at the top-right.
- Update information in the available fields.
- Click "Save Changes."
When viewing your own profile, scroll over the blue title bar at the t...
When viewing your own profile, scroll over the blue title bar at the top of any profile box. If you are allowed to move the section, your mouse cursor will turn into an icon that points in four directions, and you can move the profile box up, down, left, or right. If the icon only points up and down, you can only move the profile box vertically.
When you see this icon, click the mouse and hold down. Drag the section around your profile until it’s in the spot you desire. If you are not able to move a section into a certain position, you will see an on-screen notification. Please note that your profile picture and sections on the Info tab can never be moved.
When you see this icon, click the mouse and hold down. Drag the section around your profile until it’s in the spot you desire. If you are not able to move a section into a certain position, you will see an on-screen notification. Please note that your profile picture and sections on the Info tab can never be moved.
To add family members to your profile, follow the steps below:
Go to ...
To add family members to your profile, follow the steps below:
- Go to the Info tab of your profile.
- Select the "Edit Information" link.
- In the Family field, use the drop-down menu to select the relationship you are adding.
- Type your family member’s name. If you are entering children that are not on Facebook, you can include their dates of birth.
- Click "Add another family member" to add more relatives.
- Select "Save Changes" when you are finished.
Mobile: Facebook Mobile Uploads (uploading a mobile photo/video/note to my profile)
You can use your personalized upload email address to email a photo/vi...
You can use your personalized upload email address to email a photo/video from your computer or mobile phone. The uploaded content will then appear in your Mobile Uploads album.
To see what your personalized upload email is, please take the following steps:
To see what your personalized upload email is, please take the following steps:
- Go to your Publisher, located at the top of your Wall, and click the Photos button next to "Attach."
- Select "Upload a Photo."
- Click the "upload via email" link.
Click Quality
Facebook takes a proactive approach to protect you from invalid clicks...
Facebook takes a proactive approach to protect you from invalid clicks, and we are constantly improving our systems to identify invalid activity. With over three hundred million users interacting with the site every month, we have a lot of data to analyze and help us identify invalid activity quickly. By combining this ongoing analysis with your ad’s click history and your targeting criteria, we are able to implement solutions quickly to ensure that you continue to have a reliable advertising experience on Facebook.
Ads: Targeting Options
To select these schools by name, select either "College Grad" or "In C...
To select these schools by name, select either "College Grad" or "In College." Once one of these options has been chosen, two boxes will appear. In these boxes, you can type in the names of up to 20 schools and/or 20 majors.
Questions and Answers from Users

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