Jim Keenan

Who Needs Data, I Already Know
Yesterday my New England Patriots beat up the NY Jets. Thank God, because it put to rest all the noise around Bill Belichick’s 4th and 2 decision. During the Colts game last week, Bill Belichick went for it on 4th and 2 from his own 28 yard line, leading by only 6 points. [...]

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How Long Before Someone Dies on Twitter
Facebook, Twitter, LinkedIn, Myspace, Blogging, and more have us all sharing more and more information. We’re sharing what we had for dinner, what we think about our job, who we’re dating and more. Soon someone diagnosed with a terminal illness will share their experience dying... on ...

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Where Was Sales?
Where was sales at Defrag last week? There were some great presentations on Business Intelligence, social boundaries and monitoring, real time streams and search vs discovery. There were some great presenters. It was an all web cast of folks; Stowe Boyd, Fred Wilson, Chris Sacca, Howard Lindzo...

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Hey Vail, Get Engaged
I think most of you know I’m a ski instructor for Vail Resorts. I am huge fan of Vail and that’s why I chose to Instruct for them. Besides having the best ski mountain in the world. I think they have the best professional ski program too. I feel [...]

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Bookings vs Revenue
To many sales people there is no difference between booking and revenue. Many, may not even have heard the word “bookings.” For most transactions there is no difference. Bookings and revenue happen at the exact same time. Your customer buys from you. You give them their widget, ...

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Hey, Wait A Minute
I started working at a really young age. I was 14 when I got my first job. I was a dishwasher for the Camelot restaurant. It was one of those gray haired tour bus stop restaurants on Cape Cod. It took me only a few nights to realize I didn’t like washing [...]

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Is Sales a Cost?
I’m at the Defrag conference today and tomorrow. Today, Bill Arconati from Atlassian put up this quote: “Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation. Marketing and innov...

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There is Nothing Risky About Base Jumping
. . . if you’re a base jumper to everyone else it’s suicide. John Madden won’t fly, he thinks it’s too risky He’s afraid. But, most of us don’t think twice about flying. My grandmother never got her drivers license. She was too nervous driving. 99% of ...

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How Often Do You Say But?
“But” is our way of getting out of commitments. Too often we say we are all about the customer BUT won’t provide a refund. We commit to innovation BUT need to cut R&D. We say we want to be the best place for employees to work, BUT say it’s too expensive to [...]

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