nGenera Customer Interaction Management (CIM) is the global leader in next-generation customer experience solutions: Chat, CoBrowse, Email, Knowledgebase, Social Media, Community, Phone, and more.

Visit us at http://www.ngenera.com/cim
Information
Founded:
1994
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Trade ShowsUpdated about 4 months ago
nGen CIM 9 Launch PartyCreated about 5 months ago
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Basic Info
 

Founded:
1994

Detailed Info
 

Website:
http://www.ngenera.com/cim
Company Overview:
nGenera Customer Interaction Management (CIM) is the global leader in next-generation customer experience software. We provide interaction channels such as Knowledgebase, Chat, CoBrowse, Email, Social Media, Community, Phone, and Click to Call--and partner with some of the best technology experts in the industry to bring you innovative solutions.

nGenera CIM is headquartered in Bellevue, Washington with international offices located in London and Germany.
Mission:
Our mission is to enable organizations across the world to provide exception customer service experiences.
Products:
nGen CIM Suite, nGen Knowledgebase, nGen Chat, nGen Email, nGen Phone, nGen Click to Call, nGen Proactive Chat, nGen CoBrowse, nGen Social Media, nGen Community
Facebook Page:
http://www.facebook.com/nGeneraCIM