AVSAB Letter to Merial

by American Veterinary Society of Animal Behavior on Wednesday, June 10, 2009 at 6:59am ·

Dear Dr. Line,

The executive board of the American Veterinary Society of Animal Behavior is deeply troubled to learn that Merial, a leader in the veterinary healthcare industry, is using Cesar Millan in a promotional campaign for Heartgard and Frontline. We are even more disturbed to find that Merial is cross-promoting Mr. Millan's behavior video as part of this campaign. Merial's executives may not be aware of the fact that the American College of Veterinary Behaviorists (ACVB), the American Veterinary Society of Animal Behavior (AVSAB) and the Society of Veterinary Behavior Technicians (SVBT) have uniformly spoken out against the punishment-based techniques employed by Mr. Millan on his television show "The Dog Whisperer."

At best, the show is entertaining but misleading to pet owners. At worst, Mr. Millan's techniques and misinformation have contributed to increased aggression and anxiety or resulted in physical injury to the pet and/or pet owner. As practicing veterinarians, we all unfortunately have seen many cases of the latter. Merial claims to "enhance the health, well-being, and performance of animals.” The use of Mr. Millan as part of an advertising campaign speaks otherwise.

In these difficult economic times, it may be understandable that Merial would want to use a "celebrity" to advertise its products in a direct-to-consumer fashion. However, had Merial taken the time to investigate, it would have found that Mr. Millan's philosophy runs counter to the standard-of-care promoted by veterinary behaviorists and taught at veterinary schools.

We are deeply saddened that Merial's executives are not more supportive of the veterinary behavior community and its efforts to promote knowledgeable, scientifically-based, humane training methods. We remain concerned that your company's support of Mr. Millan’s controversial training methods through the distribution of his video and financial support of his show will contribute to the number of difficult dogs and injured owners that we have to eventually console, counsel, and reeducate. Perhaps Merial would like to support our efforts to counteract the negative impact of this unfortunate marketing choice that may ultimately serve to alienate educated veterinarians, dog trainers, and owners alike.

Sincerely,

E. Kathryn Meyer, VMD (President)
John Ciribassi, DVM, DACVB (Immediate Past President)
Karen Sueda, DVM, DACVB (President Elect)
Kari Krause, DVM
Kelly Morgan, DVM
Valli Parthasarathy, PhD, DVM
Sophia Yin, PhD, DVM
Laurie Bergman, VMD, DACVB





· Comment · Share
  • Melani Nardone, Andrew Skolnick, Plamen Kirov and 69 others like this.
  • 11 shares11 shares
    • Julie Westphal Well Said!
      June 10, 2009 at 7:05am
    • Misa Martin Thanks for posting this - it's just outrageous that Merial has partnered with Millan. There are a lot of dog-friendly people who will be sending this!
      June 10, 2009 at 7:11am
    • Jolanta Benal ‎"Deeply troubled" for the value of "deeply troubled" that = "tearing our hair out, already." Good letter.
      June 10, 2009 at 7:15am
    • Jenny Beard So glad for everyone's prompt response. I've already called and emailed, myself. I am disgusted!
      June 10, 2009 at 7:19am
    • Joyce Kesling Sophia, do we have permission to cross post this? I would like to post it on my blog. Very well written. I have to ask, when are we going to have a celebrity if that's what it takes to encourage the opposite in educating pet owners? What the heck is the problem? Please advise, thanks in advance
      8-)
      June 10, 2009 at 8:10am
    • Rosario Barrios Congratulations¡¡¡ is time that the people now that Cesar Millan isn`t the best in the dog world...the letter is perfect.
      June 10, 2009 at 8:37am
    • Rebecca Lynch Very well written.
      June 10, 2009 at 9:44am
    • Denise Lukacs Great letter!
      June 10, 2009 at 11:53am
    • Margaret Duclos fantastic letter- unfortunate situation. :(
      June 10, 2009 at 12:16pm
    • Vanessa Christensen Very well put, im glad that these concerns have been addressed.
      June 10, 2009 at 12:36pm
    • Don Hanson Click and Treat and thank you! I'm so glad to see you responding to this.
      June 10, 2009 at 1:36pm
    • Sara Golden Thank you !!!
      June 10, 2009 at 3:18pm
    • Judy Frison-Schor This is a worthwhile protest. Wouldn't it be nice if this protest could be taken more mainstream. Cesar Milan is a commercial property and now he is being used to help "brand" a product because he is a commercial presence due to TV.
      It's just wrong if you really look at his methods based on instilling fear in a dog.
      June 10, 2009 at 3:51pm
    • Eden Halbert Thank you for such a well-articulated letter. I sent an email to Merial today, and I will encourage others to check out your site and do the same.
      June 10, 2009 at 4:03pm
    • Hurb Ingles Well done!
      June 11, 2009 at 4:32am
    • Sharlit Waggers
      It's bad enough we have CM water, food, treats, bowl, and apparel available at Petco, we now have vet meds promoted through Cesar? I am so glad this professional and well articulated letter was sent out there. I will check out the site asap.... Ditto Judy, the worst part is, he says things like "human psychology is not dog psychology", and his branded dog psychology in itself bothers me, because what he does is positive punishment, negative reinforcement, and a whole lot of flooding. Other than using these inhumane methods, there's nothing scientific about the Dominance approach, even Meche has adjusted his views from the original hierarchy and admits dogs are not wolves. ugh, science is being abused in this case.See More
      June 11, 2009 at 5:32am
    • Kristi Bowman
      I will be glass half full.... First off, I am wondering why everyone is so shocked that a celebrity is being used to promote a product. Secondly, from my daily observation of the typical pet owner, it is shocking how much they do not know ...about owning a pet. From choosing the right dog in the beginning, to health, nutrition, and training. While I am sure that CM's methods do not coincide directly with everything the AMSAB believes, I do not think that it is all bad. Like people say that are telling their story of an experienced hardship, "if I can just help one person it would be worth it". I am sure that the 'typical pet owner' has learned more good than harm from watching CM or any pet show for that matter. If 1 out of 10 owners walk their dog more, or feed better food, or just spend more time with their pet because they watched that show, it is good with me. It is extremely naive to think every pet owner will be a good pet owner.See More
      June 11, 2009 at 8:55am · 3
    • Michelle Frumento I've sent my letter to Merial and emailed all of the vets that refer to me. Hopefully, they'll pull these spots!
      June 11, 2009 at 10:04am
    • Amanda Brothers ‎@Kristi B.F. I strenuously disagree about the more good than harm from CM point. All of the students/clients I've seen who follow CM do dangerous things to their dogs in the name of training, and as a result of watching CM's show. Haven't seen ONE GOOD THING come from a CM fan!! (I see 100s of dogs per month.)
      June 11, 2009 at 11:10am
    • Brenda Bloomfield Tassava Well-written, professionally articulated letter. I emailed my Merial Rep the day I saw this promo! I adamantly refuse to participate in this type of promotion within either of my practices.
      June 11, 2009 at 11:59am
    • Darlene Arden Is there an online link to this for those who aren't on Facebook, Sophia? I'd like to send it to Plurk, Twitter, and e-mail it to friends and lists.
      June 11, 2009 at 1:11pm
    • Sharlit Waggers I agree with Amanda, in my experience I have seen more harm in dogs due to CM than I have met people with good outcomes. I especially see redirected aggression towards owner, dog-dog aggression from leash jerks to walk on behind the owner, and general frustration in dogs.
      June 11, 2009 at 1:15pm
    • Thomas Rivers
      Yes! With out a doubt there has been more harm than good coming from the CM era.. I'm a trainer, and it makes my stomach turn whenever I see someone try to mimic something they've seen on this show. I worry the owner with good intentions a...nd bad information is putting their self in harms way, and my heart goes out to the dog for whatever behavior problems they had before "training" is only exasperated.

      GREAT letter!
      See More
      June 11, 2009 at 9:31pm
    • Darlene Arden I've Plurked, Twittered and written a letter to Merial. Oh, yes, and e-mailed friends including veterinarians, dog & cat breeders and pet owners.
      June 11, 2009 at 9:45pm
    • Sharlit Waggers way to go Darlene :0)
      June 12, 2009 at 12:49am
    • Kerry Heath I called our Merial rep today and relayed our clinic's opinion on this
      June 16, 2009 at 2:10pm
    • Lucília Almeida Cruz Adoro animais. Tenho actualmente 2 cães que fazem as delícias dos meus dias. Não consigo viver sem animais. É pena que a maior parte dos paises não respeitem os seus direitos. E Portugal é um deles infelizmente!
      June 17, 2009 at 9:10am
    • Misa Martin I'm so glad to see so many people reaching out. It's vital that we all let our vets know about this. GREAT letter!
      June 19, 2009 at 7:00am
    • Renato Magliulo Good job!!!
      Great letter
      June 19, 2009 at 1:09pm
    • Lauri Bowen-Vaccare Bravo!!!
      June 20, 2009 at 8:40am
    • Lisa Barrett Thank you for taking a stand!
      June 23, 2009 at 5:34am
    • Serafina Cupido Where should we be writing if we want to send our own letters?
      July 5, 2009 at 2:23pm
    • Lisa Michelon Great letter. CM is nothing but old style jerk and puke dog training
      July 23, 2009 at 5:00pm
    • Tonya Wilhelm Thank you!
      September 24, 2009 at 9:22am
    • Jackie Iuliano
      not everything cesar teaches is so terrible. he promotes exercise and assertiveness. dogs do look to leader qualities and discouraging a bad behavior and putting a good alternative in its place is common theme on the show.discouraging rude ...behaviors through calm consistency is another theme. ( plus were only seeing thirty minutes of a complicated process). alot of the situations people have problems with are situations with 'last resort' dogs, or dogs that need results immediatly or else their behavior could end in violence or the abandonment of the dog ( and he usually lets other healthy dogs take over in 'pack' rehabiliation). although punitive methods in normal situations are something to be discouraged, the attitude of hope for troubled dogs, the idea that dogs never reach an 'unsaveable point' and the encouragement to look into dog motivations and POVs are all subjects that needed a resurgence, what with the number of strays in this country alone. even paul owens agrees that one common theme is that people need to be trained to take care of dogs. either method has its pitfalls and happy mediums are where the most success is found. i mean some people who hate cesar support giving prozac to aggressive dogs, something that i believe most of us think is just as irresponsible. im just saying cesar isnt the worst thing that has happened to dog training, if just one dog has benefited than it wasnt entirely a wasteSee More
      January 5, 2010 at 1:57am · 2
    • Sue Rowe
      We just love Cesar! His books and techniques have helped my family of humans and 7 dogs immensely. His show is to share what his methods are. The disclaimer tells people NOT to try his techniques without the help of a professional. Obviou...sly, every technique is not for everyone to try. I find it ridiculous that so many "dog lovers" can find negativity in a man that has committed his life to helping people be better dog owners! Plus, he constantly donates his time and money to related causes! Using clickers, feeding more treats and rewarding in a high pitched voice isn't for everyone! He doesn't even put those methods down! We have created a balanced family from his techniques. We are much more calm and our dogs are living happier fulfilling lives! Wow, sounds like his influence was terrible, huh? I wish I could be a part of working with Cesar. I think he is fantastic! Thank you Cesar!!See More
      January 18, 2010 at 8:53am · 1
    • Gen Rottluff
      I am so very sick and tired of people jumping on the hate wagon for Cesar. He is successful and a celebrity making him an obvious target. As a consumer I don't see how this is any different than using a celebrity or "expert" to sell any o...ther product. Afterall, this is the "American Way". To me this is no different than big pharmaceutical and pet food companies using veterinarians to push products on ignorant pet owners. What veterinary office doesn't make profits endorsing 'over vaccinating' and selling overpriced dog food that you can only get through a licensed veterinarian?
      I've had more punishement based techniques used on my fear aggressive dog by "revered' DVM's than I've ever seen CM use (FYI, the only veterinarian who could ever touch him was once that used the same style as CM). I also enlisted a professional licensed dog behavorist using AVSAB endorsed techniques to help me with this dog. These techniques were entirely ineffective and produced no results, and actually made the dog worse.... the end result was the dog attacking me and ripping my cheek and mouth open. As is the case with everything ... Some things work for some dogs and not for others. The bottom line is that CM's techniques work for these types of dogs and many others. In my eyes he is a philanthropist for dogs. He encourages people to have a healthier (dare I say normal) relationship with their dogs, to consider the dog's needs rather than just their own.
      See More
      January 23, 2010 at 7:08pm · 3
    • Erica Rachel
      The problem with Cesar is that his show is geared towards the average pet owner who more than likely does not have a good understanding of animal behavior. People become so focused on "becoming the pack leader" that they miss the point. "Go... through the door first" "Eat first" "Do everything first". In reality, it doesn't matter who does this stuff first, but it matters who DECIDES who does this stuff first. This is what people are missing, and it's a pretty significant chunk to miss. You need to become a leader, not a tyrant, and without a solid understanding of animal behavior, the average dog owner has no idea how to do this. See More
      January 25, 2010 at 8:49am
    • Patty Grabiec Cesar's training methods and his show has set dog training back at least 20 years. As a dog trainer, and Licensed Veterinary Technician, I have to deal with the repercussions of my clients watching his show and trying to follow his teachings.
      March 31, 2011 at 8:06pm
    • Labrador Retrievers
      Speaking as a DVM myself, there's no hate wagon for Millan. The ONLY reason he's successful is due to marketing and becoming Hollywoodized. I'm appalled that Merial has done this and troubled that Pfizer Animal Health, Fort Dodge and Merck... may follow in their stead. Millan's techniques are severely outdated and have been proven to be detrimental to dogs. Moreover, we were never taught this at Cornell. For further proof that Millan's techniques are dangerous, please google Nicholas Dodman and Ian Dunbar.See More
      April 21, 2011 at 7:45pm · 1
    • Labrador Retrievers
      Millan is a middle ranking dog, not a pack leader. Pack leaders don't need to use force, only those who have no power resort to that. A true pack leader is simply a parent who controls resources. Take notice on the show that the dogs never ...look to Millan for direction; http://www.4pawsu.com/dogpsychology.htm; http://www.davemech.org/news.html; TV Trainers People love to watch reality shows on TV, proven by the proliferation of them over the last decade, and there doesn't appear to be any abatement of new ones cropping up yet. But is there any reality in reality TV? TV shows have one purpose, and that's to entertain and titillate viewers so that they continue to tune into the show. If you were to sit down and watch an entire date shown on the Bachelorette, for example, you'd probably be bored out of your mind. So editors choose certain sound bytes, add dramatic music, even use takes from scenes not related to the one being shown to add the element of drama they're trying to create. By the time that edited portrayal of the date makes it onto your TV screen, what you see may in actuality have very little relevance to what really happened between the two people.

      Unfortunately for dogs everywhere, TV shows about dog training are presented in the same way, for entertainment value alone. Showing a course of therapy for a fear-biter using valid and humane desensitization and classical conditioning techniques would be quite boring. However, setting a dog up for failure by thrusting him into a situation that guarantees a dramatic reaction, and then choking him into a physical collapse makes for very entertaining TV. Real dog trainers watch that clip and are aghast at the abuse that they see. Innocent dog owners who watch it on TV are subject to the Milgram Effect. Cesar Millan and his publicity machine has portrayed him as an ultimate authority on dogs, and therefore not only is the general public blind to the cruelty, many would gladly choose to have it inflicted on their own beloved pets by their TV hero.

      This very popular TV personality has brainwashed millions of dog owners into believing that their dogs are trying to achieve "dominance" over them, and that is his rationale to justify the sometimes extreme use of force that he portrays on his program. For a sensible look at what "dominance" means and does not mean, see The Dominance Controversy and Cesar Millan.

      With the success of this show has come, and will come, others trying to milk the same cash cow. In Canada there is a popular TV personality named Brad Pattison who makes Millan's techniques look almost valid. Pattison hits dogs in the face, yanks them violently off their feet for no apparent reason, grabs them and screams in their faces, (later in the same show portrayed in that clip he "teaches" a dog not to go through a door by slamming it on him), and commits other acts of violence in the name of "training." It's hard to believe that he has a growing fan club of people who laud him and support his methods. These are not people who hate dogs, they are caring dog owners brainwashed by the Milgram Effect. A TV personality is a powerful authority figure in this society, possibly one of the most powerful.

      The fall-out

      So if you have a dog who bites, and you have watched these popular programs convincing you that this problem can and should be beaten out of him, would you have considered hiring this trainer?

      Jeffrey Loy claims himself to be "the world's leading authority on the rehabilitation of fighting and biting dogs." When a couple in NJ needed help with their 6 lb. biter, they hired him for $1,000 a session. After baiting the small dog into biting him, the owners stood by and watched while he viciously beat the small Shih Tzu with a PVC pipe and his bare hands, more than once, and for several minutes at a time. The dog suffered a broken rib, a bruised kidney and liver, and a ruptured blood vessel in its eye, requiring $1,100 in vet care.

      The owners stood by and watched. If they had been out walking the dog and a stranger came over and started beating it with a PVC pipe, do you think they would have reacted differently? But here was a self-proclaimed expert that they believed to be an authority figure, so they stood by and allowed this violent beating of their 6 lb. dog to continue. The Milgram Effect.

      This is just one isolated recent case of dog abuse perpetrated by an individual who claims to be an expert. Most cases of abuse don't result in such grievous injury, so much of it is never reported. In fact, again due to the brainwashing power of the media, loving dog owners are often blind to the fact that what is being done to their dogs in the name of training IS abuse. Some of these abusers' strongest supporters are those whose own dogs have suffered violence at their hands.

      What can you do to protect your dog?

      If you have a training or behavior issue with your dog, be very careful whose advice you listen to, and especially careful who you hire to help you. There is never a need to use fear, physical force, intimidation or pain in order to train a dog. If an "expert" tells you to do something that makes you in the least uncomfortable, listen to your heart!
      See More
      April 21, 2011 at 9:12pm
    • Dani Galski Wow, you guys are so full of it and clearly, there's no reasoning with you. So I won't waste my energy. Don't believe your lyin' eyes... Go Cesar, don't let the haters get to you.
      December 23, 2011 at 5:11pm
    • Marila Hoppe Can I share? I liked the letter.
      December 27, 2011 at 5:17am
    • Tommy Sexton
      I keep reading of how CM has violently mistreated these dogs. With the exception of "choking to the point of passing out", I haven't heard anyone say what he has done wrong. I must have missed a lot of shows, because I haven't seen that "ch...oke hold" yet. Most of the time that he has had to pull on the leash have been when being lax would have escalted into another dog or person being bitten by an out of control dog. Some of these comments remind me of the same attitude used by many toward criminals - make the cell a litlle softer and more channels on the cable TV, and the person will be fine.See More
      December 31, 2011 at 4:20pm · 1
    • Melani Nardone
      Tommy--I think what you're not seeing on the show is enough positive reinforcement firmly grounded in science. What I've seen is hyper stylized myth and drama for TV. His intuitive talents consist of a strange hissing like attempt at a no r...eward mark coupled with finger pointing and rear stealth kicks. He seems to rely greatly on outdated dominance and alpha theories especially with fearful dogs. Flooding done by someone with no advanced degrees is dangerous for all concerned.See More
      January 19 at 1:40pm