During a cyclone:

• Close all doors, windows, shutters and curtains.
• Unplug all appliances.
• Safeguard your pets and bring them inside if possible.
• Shelter your family in the safest part of the building, usually the smallest room with least windows positioned in the middle of the house.
• Keep your emergency kit close at hand and stay tuned to local radio for cyclone warnings and local safety updates.
• If the building begins to break up, immediately seek shelter under a strong table/ bench or heavy mattress.
• Some people venture outdoors during the eye of the cyclone, mistakenly believing that they cyclone has passed. Stay inside until you receive official advice that it is safe to go outside.

After a cyclone:

• If residents require assistance for the local SES for storm and flood damage, call 132 500, the only number you need to access the SES.
• Residents are reminded that the number to call in a life-threatening emergency is Triple Zero (000).
• If you can do so safely, check on neighbours and vulnerable members of the community to see if they are safe and if you can lend a hand to assist them if required.
• Emergency Management Queensland urges residents to be patient when seeking SES assistance, as SES crews are working on many urgent requests.
• SES crews may not have immediate access to properties isolated by wind damage and flooding and it may take some time to reach those residents. If this is the case for your family, please use your emergency provisions as best you can to meet your families needs whilst crews work on restoring access to reach you.
• Ideally, the SES would like to able to help everywhere during a disaster. But that is an unrealistic expectation.
• When disaster strikes, our resources are often kept extremely busy helping Queenslanders in a myriad of situations like sandbagging flood affected areas, replacing or fixing roofs and rescuing stranded motorists.