For anyone who had already purchased the Miles Davis: The Complete Columbia Album Collection box set from Columbia/Legacy Recordings in the US. We have received a number of complaints regarding the outer box structure, the inner sleeves, and glue on some of the CDs. We appreciate your feedback and are taking the following steps to address the expressed concerns:

• We have re-designed the outer box, making it significantly sturdier. Likewise, we have re-configured the inner sleeves so that the glue will not come off on the discs.
• We are re-manufacturing the full run of box sets.
• All customers who have purchased and received the original box set are eligible to receive a replacement box at absolutely no additional cost by following the directions below. You will not be required to return the original box – you keep both.
• All future orders of the box set will be fulfilled with the revised version of the box.

As always, our primary goal is to serve you, our customer, and our roster of artists, and we hope that the steps we are taking here show this commitment.

Thank you again for purchasing this box set and for your understanding with respect to this unfortunate occurrence. We look forward to sharing many more years of music and art with you.

Your friends at Legacy Recordings
http://www.LegacyRecordings.com

* Please note, this is for boxes purchased from Amazon.com in the United States. We are working on a solution for boxes purchased from retailers outside the United States.


STEPS TO REQUEST A REPLACEMENT BOX
All consumers who have purchased and received the original box set are eligible to receive a replacement box at absolutely no additional cost. You will not be required to return the original box – you keep both.

To participate, please send:

• AMAZON.COM INVOICE
• NAME
• SHIPPING ADDRESS
• PHONE NUMBER
• EMAIL ADDRESS
• AMAZON ORDER NUMBER

Send via one of these 3 methods:

1. EMAIL: milesdavisbox@sonydadc.com

2. FAX: (856) 589—9259

3. REGULAR MAIL:
DADC
c/o Customer Service
Attn: Theresa Sentell
400 North Woodbury Rd
Pitman, NJ 08071

If you do not have your Amazon.com invoice, you can access it from the Purchase History section of Your Account on Amazon.com.

We expect deliveries of the new box to begin on or around January 12, 2010. Please allow 10 business days from the date your request is sent for processing and shipment of your replacement box. Once your new box has shipped, you will receive a tracking number via the email address you provide. If you have not received your replacement box within 15 days, please contact us so we can research and correct any issues.

Thank you!