http://www.youtube.com/user/TAHITOnline#p/a/u/0/UBLuaoGXOBg

This public service announcement was introduced at the recent Texas Association of Healthcare Interpreters and Translators (TAHIT) annual symposium this past weekend in Houston, Texas. A press release will be issued today. The video underscores the importance of language access in healthcare from a patient's perspective and addresses the emotional side of patient services and the potential risks associated with. It is important to recognize that the video also addresses the unseen aspects of the business case that justify proper linguistic access including unnecessary tests, increased wait times, and patient flow through. Encounters such as these occur every day throughout your organization. The video has received an outstanding response from a variety of different stakeholders in healthcare organizations across the state of Texas. Please feel free to distribute within your organization and to utilize in training programs as you deem necessary. Special thanks to Fluency, Inc. of Sacramento, California who produced the video.