Update on Bootloaders

May 24, 2011 at 4:50pm

Thanks so much for providing feedback, we hear your concerns. Your satisfaction is a top priority for us and we're working hard to ensure you have great experiences with our phones. We're reviewing the issue and our policy around bootloaders and will provide more information soon. Thank you for your interest, support and willingness to share your feedback.

 

**UPDATE**

 

We’ve listened. Check out the statement from our CEO, Peter Chou on HTC bootloaders. Click the link for more info. http://on.fb.me/iZXgkR

 

**UPDATE 7/10**

 

We wanted to provide an update on HTC’s progress with bringing bootloader unlocking to our newest phones. We know how excited some of you are for this capability, and we’ve put significant resources behind making this change as soon as possible. While we wish we could flip a simple switch and unlock all bootloaders across our device portfolio, this is actually a complex challenge that requires a new software build and extensive testing to deliver the best possible customer experience.

 

We’re thrilled to announce today that software updates to support bootloader unlocking will begin rolling out in August for the global HTC Sensation, followed by the HTC Sensation 4G on T-Mobile USA and the HTC EVO 3D on Sprint. We’re in the testing phase for the unlocking capability now, and we expect it to be fully operational by early September for devices that have received the software updates. We'll continue rolling out the unlocking capability over time to other devices as part of maintenance releases and new shipments.

 

HTC continues its commitment to unlocking bootloaders and supporting the developer community. Because of the importance of this community to us, please expect an update on this about every few weeks as we make progress toward launch. Thank you for your patience and continued support!

 

**UPDATE 8/3/2011** 

 

Since our last update, many of you have asked how the bootloader unlocking process will actually work, and in particular why HTC's most recently released devices still have a locked bootloader. Rest assured we're making progress toward our goal to roll out the first software updates in August to support unlocking for the global HTC Sensation, followed soon by the HTC Sensation 4G on T-Mobile and the HTC EVO 3D on Sprint. Because unlocking the bootloader provides extensive control over the device and modifications may cause operation, security and experience issues, new devices will continue to ship locked but will support user-initiated unlocking using a new Web-based tool.

 

So how will this work? The Web tool, which will launch this month, requires that you register an account with a valid e-mail address and accept legal disclaimers that unlocking may void all or parts of your warranty. Then plug in your phone to a computer with the Android SDK loaded to retrieve a device identifier token, which you can then enter into the Web tool to receive a unique unlock key via e-mail. Finally, apply the key to your device and unlocking will be initiated on your phone.

 

We're excited to bring bootloader unlocking to developers and enthusiasts, and we feel this new Web tool will meet your needs and continue to provide customers with the best experience. Thanks to the community for supporting these efforts! 

 

**UPDATE 8/15/2011**

 

We are very excited that our bootloader unlock process is now available for our first phone! Currently, HTC Sensation (EU) running software version 1.45.401.2 can use the new unlock process. Other devices will be added in the future, so please check HTCDev.com often for updates, as well as a detailed explanation of the unlock process.

 

Check out the HTCDev site for the detailed process: http://www.htcdev.com/bootloader

 

**UPDATE 8/18/2011**

 

We’re pleased to share that the EVO 3D for Sprint unlock process is now available. It requires a software update, so please update your phone via the "About Phone" menu before starting the process. Please check HTCDev.com for updates, as well as a detailed explanation of the unlock process.