Are you a community manager or looking to nurture and grow a successful online community? "18 Rules of Community Engagement" (Happy About, June 2009) provides practical advice that will help you do just that. http://idek.net/GtI
Social Media Guidelines. What exactly are they? How should they be written? Do we need them? How do we enforce them? We’ve had this discussion a lot this year. ...
18 Rules of Community Engagement What do you think about the editor who contacted the employer of a posterm, whish led to his resignation? I put the question to my community to ge their thoughts. Check out some of the comments.
www.wral.com
A man who is essentially in the same role as me, but at The St. Louis Dispatch was unhappy with a comment being posted on a story. He removed it once. It was posted a second time. From what he described it was pretty vulgar.
I received a nice surprise yesterday upon learning that I was listed among 451 Marketing’s top social media strategists to watch in 2010. I don’t look for such accolades, I just do my own thing…but it does feel nice. So t...
One of the 18 Rules of Community Engagement I outline in my book is simply “Ask Questions.” I believe that people want to express their opinions and asking questions is a sure way to get them to do so. Throw in your own personal story before asking the question and you may strike gold. I’...
Have you thought much about how you will take your community to the next level in 2010. I’ve been giving that a lot of thought and I’m not sure that it’s new features for me. We’ve done that and I think our users like what we’ve offered. I’m thin...
I received this note from a member of my community today and it came at a great time for me because I have been feeling the weight of community management on my shoulders for a while now. I am sharing it because these are the types of comments we have to relish...
18 Rules of Community Engagement This is worth watching. Says a lot about the importance of reputation management and having a presence across the social web.
www.youtube.com
While technology, communications channels and media usage habits change over time, the fundamentals of profitable business-to-business marketing do not. In this excerpted video from a live staging of the ...
Have you heard of GetGlue? It’s another sharing community that allows you to keep your friends in the loop on what you’re reading, listening to and other things you find interesting across the web. Gl...
18 Rules of Community Engagement Anonymous internet poster may have his ID revealed. What do you think about this?
www.chicagobreakingnews.com
Buffalo Grove Village Trustee Lisa Stone should be told the name of the man she accuses of making defamatory online comments about her 15-year-old son, a judge ruled Monday in a case being watched for its Internet privacy implications.
On several occasions I’ve shared with you one of the most popular franchises I created and continue to produce in my online community. What I do is interview members over the phone and then transcribe the conversation into a blog post. People love it. ...
I recently interviewed Ning’s Chief Operating Officer Jason Rosenthal for an article that will appear in the January issue of EContent Magazine. ...
I asked a question of the Social Media: Engage panel at Internet Summit ‘09 about 30 minutes ago and since that moment I’ve been thinking about online anonymity. People seem to hate it. Wh...
I’m attending Internet Summit ‘09 tomorrow and plan to live-tweet and live blog, sharing what I find most interesting. At this point, these are the sessions I will attend, unless I change my mind at the last minute. If you’re interested in these sessions, follow me on twitter. I’m ...
I heard a bit of disturbing news today about a community manager at a local competitor. She has been reassigned, and it was not voluntary. It turns out that the media company feels as though she has created such a robust community that it is now self-sustainable and no longer requires her services...
Community Manager positions like most jobs in the social media space are evolving. There is no real consensus on what the job should pay and it seemingly varies from one company to the next...
