Are You Being Served?

Service Squad:Have you seen the recruitment promo on Ch 5? For all those who’ve written in and think service is easy, why not sign up at CanYouServe.com by 11 Dec 2009! There is a job and prizes worth over $100,000 awaiting the winner!

Service Squad:We may have theme cafes aplenty in Singapore but how many of them are really advocating their ‘theme’ spirit? Who arethen the bogus ones that try to pull a fast one on us? BloggerPassportChop ...

Service Squad:The second part of our interview with Dr Ameen Talib, founder and owner of Café Le Caire, a flourishing Arabic restaurant in the heart of Kampong Glam, to share his thoughts on service.

Service Squad:Manpower, logistics, cashflow — just some of the issues that business owners have to mull over on a regular basis. How does ’service’ fit into the equation? What are the challenges in establishing high service standards? Why should they even care?

I am writing this service story with Zhan Jian’s post on Telco service in Singapore still fresh in my mind. I hope to provide another perspective to service standard levels in Singapore and to give credit to service staff who serve with excellence!

Service Squad:The completion of the two Integrated Resorts next year promises to add muscle to our tourism hardware. But how well does our tourism ’software’ fare in terms of providing vistors ...

Well, basically I meet lots of different customers everyday. Maybe I should count myself lucky? So far, I’ve not met a really nasty customer who comes for my appointment. Maybe some were demanding but not to the extent of nasty or weird.

Introduction from the Service Squad:Big Foot. No, not the mythical ape-like creature lurking in the North American woods, but the bane of all shoe-loving women who constantly suffer the pain of not being able to purchase shoes that fit. ...

Service Squad:Just wanted to share this hilarious clip from ‘The Married Men’ segment on 91.3 FM recorded some time back. Posing as customers, the deejays called-in to test how two service ...

Service Squad:Most of us have heard the saying that “It’s the little things that count”. So, what are these ‘little things’ that could make or break a dining experience?

Alice Neo:I went to Midpoint Orchard #02-01B for facial and massage is so relax and good. Their service is good and the facial is super diff from other beauty salon. The extraction is so clean and is not so painful! Thanks to the therapist Eva and Ms Mah! They had done a good work!

Have you ever wondered whata day in the life of a service frontline staff would be like? Service Squad managed to catch up with Miss Low Yue Wen who is currently studying Hospitality and Tourism in Temasek ...