
National Funeral Directors Association Our thoughts and prayers are with the families of those who lost their lives yesterday at Fort Hood; we also send our best wishes for a speedy recovery to those who were injured.

National Funeral Directors Association Hope everyone had an outstanding time at the 2009 NFDA International Convention & Expo in Boston. The "smiling faces" video that was shown at Closing Session has been posted to YouTube. See if you can spot yourself or your colleagues! ~Jessica Koth, NFDA
Source: www.youtube.com

Caroline Neal hey

Recently NFDA was asked to testify before the House Veterans Affairs Subcommittee on Disability Assistance and Memorial Affairs on two separate occasions. Our first testimony was on September 24, and focused on "How We Can Better Serve America's Veteran's and their Families"...

Last Thursday, October 29, House Speaker Nancy Pelosi (D-CA) released H.R. 3962, the "Affordable Health Care for America Act." H.R...

National Funeral Directors Association The FTC released this video, which offers a pretty decent primer on its (again!) delayed "red flag" rules. It's part of a microsite the FTC created, too: http://www.ftc.gov/redflagsrule
Source: www.ftc.gov

At the request of NFDA, Rep. Paul Broun, D-Ga., has introduced, H.R. 3809, the “Indigent Funeral Expense Reimbursement Act of 2009.” Most state or local governments have funds set aside to pay for the funeral and final disposition of individuals who have no resources to pay for it themselves. Th...

National Funeral Directors Association
NFDA Web Seminar:
Cemetery/Funeral Home Business Success through Passion for Service: the End of Mediocrity
November 17, 2009, 1:00 pm CT - 2:00 pm CT
Presented by: Lindy Darby-Sempstrott, CEO of Trigard
1 CE Hour
You have unique challenges as a funeral home and cemetery owner. Do you sometimes find yourself in a mind-nu...mbing routine at work? Are you really getting to know the families you serve? Do you still believe in what you do?
A lack of passion can affect the families you serve, having a negative impact on you and your entire business. Linda Darby-Sempsrott, CEO of Trigard Vaults, has a passion for funeral service that is contagious - the kind of passion that will help fight against mediocrity in funeral service! She will provide insights that have helped make her cemetery/funeral home combination highly successful, and will provide tips to help you return passion to your work.
You will learn how to:
* Increase value for families as you stay connected with them
* Assess your business from the consumer's point of view
* Creatively market your cemetery and funeral home
* Ensure business success by staying passionate about funeral service!
Linda Darby-Sempsrott has been in the memorialization industry since graduating from Illinois State University in 1984. As co-owner and CEO of her family's business, Trigard Vaults, Linda is responsible for the sales and marketing for the Trigard product line. Linda is active with various funeral service associations and a popular speaker on a regional and national basis.
Note: RSVP'ing through Facebook does not register you for NFDA Teleconferences and Web seminars. To register, please call your personal NFDA member services representative at 800-228-6332 or visit http://www.nfda.org/bizmgtevents/details /147-cemeteryfuneral-home-business-succe ss-through-passion-for-service-the-end-o f-mediocrity.htmlRead More
Cemetery/Funeral Home Business Success through Passion for Service: the End of Mediocrity
November 17, 2009, 1:00 pm CT - 2:00 pm CT
Presented by: Lindy Darby-Sempstrott, CEO of Trigard
1 CE Hour
You have unique challenges as a funeral home and cemetery owner. Do you sometimes find yourself in a mind-nu...mbing routine at work? Are you really getting to know the families you serve? Do you still believe in what you do?
A lack of passion can affect the families you serve, having a negative impact on you and your entire business. Linda Darby-Sempsrott, CEO of Trigard Vaults, has a passion for funeral service that is contagious - the kind of passion that will help fight against mediocrity in funeral service! She will provide insights that have helped make her cemetery/funeral home combination highly successful, and will provide tips to help you return passion to your work.
You will learn how to:
* Increase value for families as you stay connected with them
* Assess your business from the consumer's point of view
* Creatively market your cemetery and funeral home
* Ensure business success by staying passionate about funeral service!
Linda Darby-Sempsrott has been in the memorialization industry since graduating from Illinois State University in 1984. As co-owner and CEO of her family's business, Trigard Vaults, Linda is responsible for the sales and marketing for the Trigard product line. Linda is active with various funeral service associations and a popular speaker on a regional and national basis.
Note: RSVP'ing through Facebook does not register you for NFDA Teleconferences and Web seminars. To register, please call your personal NFDA member services representative at 800-228-6332 or visit http://www.nfda.org/bizmgtevents/details
Time:1:00PM Tuesday, November 17th
Location:A computer near you!

According to NFDA's endorsed human resources provider, SESCO Management Consultants, the Equal Employment Opportunity Commission (EEOC) has revised its “Equal Employment Opportunity is the Law” poster to reflect changes required by the employment provisions of the Genetic Information Non...

National Funeral Directors Association Thanks to Rob Heppel for coming out to our convention! It was great speaking with you. ~Jessica Koth, NFDA
NFDA 2009 Recap | Jessica Koth, Public Relations Manager NFDA | Conventions | Funeral Gurus | Talkin
Source: www.funeralgurus.com
Jessica Koth of the NFDA shares her thoughts on the 2009 NFDA Convention in Boston. Interview by Funeral Website Consultant, Robin Heppell.

National Funeral Directors Association Funeral pros will find something familiar among Fast Company's list of the 12 Coolest Packaging Designs. ~Jessica Koth, NFDA
Source: bit.ly
, Byron Kalet, Design, gestalten, Groovisions, Hattomonkey, Hazel Selina, industrial design, Janice Kirkpatrick, lawrence king, new packaging design, packaging design, Product design, product marketing, Ramune, Stephen Burks, Wonderwall

November 3, 2009 SUBJECT: Delta Cargo HUM Harmonization Updates As Delta Cargo moves closer to complete harmonization with Northwest Airlines, we would like announce some exciting information about our HUM services...

The Federal Trade Commission (FTC) has once again extended the compliance deadline for its “red flag” regulations to June 1, 2010. Yo...

National Funeral Directors Association A thought-provoking article from Sunday's New York Times. I'd be interested in the NFDA Facebook community's thoughts on what this columnist is saying about funerals in America. ~Jessica Koth, NFDA
Source: www.nytimes.com
The wild blossoming of unconventional mortuary merchandise reveals that Americans are no longer sure what to do with the dead.

















