Empire Today
Empire Today Official Fan Page.
Empire Today has been a leading provider of installed Home Furnishings and Home Improvements for over 50 years. Visit us at http://empiretoday.com
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Founded:
1959
 
Empire Today
We had a 3-level townhouse totally re-carpeted a few weeks ago and must say Empire Today did an outstanding job. The staff was professional, efficient and courteous. We will use Empire Today for any future home needs. - Susan W., from VA
Empire Today

Empire Today Do you have questions or concerns? We are happy to communicate with you on Facebook. You are also welcome to call our customer service at 800-588-2300 or contact us online:http://www.empiretoday.com/Customer-Service.

Source: www.empiretoday.com
Use this handy resource to contact the Empire Today customer service center by phone, fax or email.
Empire Today

Empire Today Dedicated to delivering the highest customer satisfaction ratings, Empire is proud to have been recognized with some of the industry’s most prestigious awards for customer service and business ethics:

Source: www.empiretoday.com
Learn More about our organization's history and commitment to providing quality products and installation services.
Michael R. Phelps

Michael R. Phelps Empire screwed around with my 78 year old mother and wouldn't recommend them to anyone! Kept putting off install dates and lying to her. Definitely would go somewhere else if I were you!!! DONT USE EMPIRE!!!!!!!

Yesterday at 7:27am · Report
Empire Today
Empire Today
Hello, Michael. Thank you for bringing this to our attention. Customer satisfaction is important to Empire® and we want to find out more about your mother’s experience, however we are not able to locate her information from the details you provided in the post. Please email us at customersupport@empiretoday.com with your contact information and an Empire Customer Service Representative will be happy to contact you shortly. We look forward to hearing from you soon.
Yesterday at 7:58am
Empire Today

Empire Today @EmpireToday Thanks! We are loving the new floors on two levels. It's a whole new house! RT@gurnage

Thu at 5:44pm via Selective Twitter Status
Empire Today

Empire Today RT @gurnage: Enjoying our new floors from @empiretoday. They installed 2 floors in 1 day! ... {Thanks! Enjoy your new floors!}

Thu at 7:08am via Selective Twitter Status
Empire Today
Just wanted to let you know how pleased my wife and are with our new carpet. Our sales representative was a pleasure to work with and his partner did a beautiful job installing our carpet. For any future home improvement ideas, if Empire Today offers it, we’ll definitely call you first. ...
Empire Today

Empire Today Our Facebook Fan page is about you! Share your Empire Today stories with us. http://ow.ly/BYdq

Wed at 6:52am via Selective Twitter Status
Empire Today
Source: flooringstories.empiretoday.com
I called around and got estimates from various companies, but was very impressed with Empire’s sales person that came out. He was very knowledgeable, and had great samples. And, the floors really were able to be installed right away. ...
Empire Today

Empire Today At Empire Today, we are passionate about building customers for life. Let us know how we can help you!

November 17 at 2:01pm
Jo Speed

Jo Speed
Empire does Suck! My husband and I spent a little over $10,000 yes that's right. Ten thousand. We have about a 4 inch spot on the floor that looks like someone may have spilt water or something. We were told the warranty doesn't cover that. We have only had the floor about a year and a half. We were told there was a 25... year warranty. But guess what the warranty doesn't cover water damage or scratches. So I ask her what did it cover and she couldn't answer me. I was about to have them come out to put new flooring in my bathrooms but I will not be doing business with them again nor will I refer any one I know to them. If you spend this much money and this is the service you get I can't imagine the service you get if you only do 1 room.Read More

November 17 at 11:02am · Report
Empire Today
Empire Today
Tom, Thank you for brining your experience to our attention. We assure you that this is not representative of Empire Today... Read More’s business practices. Empire® does provide In-Home Estimates at the time of scheduled appointments. We would like to find out more about your experience, however we are not able to locate your information from the details you provided in your post. Please email us at customersupport@empiretoday.com with your contact information. Empire takes customer feedback seriously, and will use your comments to address the issues internally.
Thank you.
Wed at 4:15pm
Empire Today
Empire Today
Hello, Tom! We received your information via email and an Empire Customer Service Representative will contact you shortly. Customer satisfaction is our priority and we want to work with you to make things right. Thank you.
Thu at 7:28am
Empire Today
The service I got from Empire was great. From the first meeting with the sales rep, down to the installation team everything was quick and professional. The carpet is of the highest quality and looks great. The pricing was very competitive also...
Robert E Amlaw Jr.

Robert E Amlaw Jr. I think they right theire own comments to look good!

November 17 at 8:40am · Report
Robert E Amlaw Jr.

Robert E Amlaw Jr.
Empire Sucks!! They sell product and tell how great it is and then it doesn't stand up to what they say it should. Then they finally are sapost to fix the problem after a million of phone calls and complaints. They schedule a day to come and fix it and then we call to find out what time they are coming and the stupid p...lace cancels the install for repair instead of getting a hold of the installer. We moved everything out of the room and now we have to put it all back until they rescedule!! They say they give you qualiti service all the give you is a headacke!!Read More

November 17 at 8:10am · Report
Empire Today
Empire Today
Hello, Robert. An Empire Customer Service Representative is reviewing your experience and will contact you today to address your concerns. In the meantime, please do not hesitate to email us at customersupport@empiretoday.com.

We look forward to assisting you soon.
November 17 at 9:27am
Empire Today

Empire Today Now more convenient than ever to schedule an appointment on the go: m.empiretoday.com

November 17 at 7:26am via Selective Twitter Status
Robert E Amlaw Jr.
Robert E Amlaw Jr.
yeah right!! don't think so!!
November 17 at 8:22am