
We had a 3-level townhouse totally re-carpeted a few weeks ago and must say Empire Today did an outstanding job. The staff was professional, efficient and courteous. We will use Empire Today for any future home needs. - Susan W., from VA

Empire Today
Do you have questions or concerns? We are happy to communicate with you on Facebook. You are also welcome to call our customer service at 800-588-2300 or contact us online:http://www.empiretoday.com/Customer-Serv ice.
Source: www.empiretoday.com
Use this handy resource to contact the Empire Today customer service center by phone, fax or email.

Empire Today Dedicated to delivering the highest customer satisfaction ratings, Empire is proud to have been recognized with some of the industry’s most prestigious awards for customer service and business ethics:
Source: www.empiretoday.com
Learn More about our organization's history and commitment to providing quality products and installation services.

Michael R. Phelps Empire screwed around with my 78 year old mother and wouldn't recommend them to anyone! Kept putting off install dates and lying to her. Definitely would go somewhere else if I were you!!! DONT USE EMPIRE!!!!!!!

Empire Today @EmpireToday Thanks! We are loving the new floors on two levels. It's a whole new house! RT@gurnage

Empire Today RT @gurnage: Enjoying our new floors from @empiretoday. They installed 2 floors in 1 day! ... {Thanks! Enjoy your new floors!}

Just wanted to let you know how pleased my wife and are with our new carpet. Our sales representative was a pleasure to work with and his partner did a beautiful job installing our carpet. For any future home improvement ideas, if Empire Today offers it, we’ll definitely call you first. ...

Empire Today Our Facebook Fan page is about you! Share your Empire Today stories with us. http://ow.ly/BYdq

Source: flooringstories.empiretoday.com
I called around and got estimates from various companies, but was very impressed with Empire’s sales person that came out. He was very knowledgeable, and had great samples. And, the floors really were able to be installed right away. ...

Empire Today At Empire Today, we are passionate about building customers for life. Let us know how we can help you!

Jo Speed
Empire does Suck! My husband and I spent a little over $10,000 yes that's right. Ten thousand. We have about a 4 inch spot on the floor that looks like someone may have spilt water or something. We were told the warranty doesn't cover that. We have only had the floor about a year and a half. We were told there was a 25... year warranty. But guess what the warranty doesn't cover water damage or scratches. So I ask her what did it cover and she couldn't answer me. I was about to have them come out to put new flooring in my bathrooms but I will not be doing business with them again nor will I refer any one I know to them. If you spend this much money and this is the service you get I can't imagine the service you get if you only do 1 room.Read More

The service I got from Empire was great. From the first meeting with the sales rep, down to the installation team everything was quick and professional. The carpet is of the highest quality and looks great. The pricing was very competitive also...

Robert E Amlaw Jr. I think they right theire own comments to look good!

Robert E Amlaw Jr.
Empire Sucks!! They sell product and tell how great it is and then it doesn't stand up to what they say it should. Then they finally are sapost to fix the problem after a million of phone calls and complaints. They schedule a day to come and fix it and then we call to find out what time they are coming and the stupid p...lace cancels the install for repair instead of getting a hold of the installer. We moved everything out of the room and now we have to put it all back until they rescedule!! They say they give you qualiti service all the give you is a headacke!!Read More









