hedgehog lab

I usually do not respond on our blog to articles or blog posts elsewhere, simply because I have nothing useful to say in response or don't have a strong counter-argument to present. However, the Telegraph's commentary on the Sun Tech Mission 2009 was too much bait to resist responding to...

We are no strangers to hacking at stuff here in the lab and we love building useful tools and add-ons using our own APIs. In that long running tradition, I wanted to announce a little pet project I started a few days ago...

I know it has been very quiet around here at the lab, but we have been incredibly busy working on the biggest release yet of fixx and slaving hard to release a beta of solomon. However, I did want to take this opportunity to announce firefixx, a Firefox extension for fixx...

I decided that since I’m quite familiar with git, that it shouldn’t take too long to adapt the previous Subversion to fixx hook script to play nicely with git...

Since it seems that it is Source Control week at the Lab, with the Subversion post commit hook and Git post commit hook released by Damian in the past few days, I decided to add Mercurial integration for fixx...

Since publishing the fixx api in January, we have received a number of requests for source control integration. As a result I’ve gone ahead and created a nice script to get the ball rolling on this front, to be ran as part of the post commit hook...

Hi, I'm Rob, the latest addition to the team here at hedgehog lab. I started here last Monday, and I've been given a rather large task with a equally large and looming deadline. I am the Product Manager for solomon, and I will be leading all aspects of this project, including all of the development...

I think we have already established the fact that I am not going ga-ga over SaaS and the hype machine which currently surrounds hosted software...

With the release of fixx 1.6 we also published a basic REST API so you tech heads can create mashups to interface with fixx for your bug tracking needs. To get the ball rolling, Mark decided to go ahead and create a time-tracking widget using Adobe Air...

Another small but equally useful tip I'd like to share with our readers is the ability to show and quickly navigate to any recently viewed issues within fixx...

I know a few of you have been holding your breath for this one, and we are pretty excited about this release too. Quite strange, considering 1.7 is actually a bug fix release, rather than a feature-intensive one...

We love receiving feedback and suggestions via our people powered forums, and 99% of the time these cover important points which we resolve as soon as possible in order to maintain high levels of customer service...

Yesterday, Sarat and I were doing some pair programming on our new but shockingly large 37" LCD TV that's on the wall in our fancy meeting space in the lab. Pair programming is fun and you learn a hell of a lot...

We at hedgehog lab love testing, infact our flagship bug tracking product, is geared toward tracking those bugs and delivering better software...

A recent conversation on a local community forum about a software vendor who required the filling in of a 2 page form just to get in touch raised my irk and reminded me of key marketing errors that ISVs seem to make...

An excellent talk by Zed Shaw and worth a watch for every budding (or experienced) programmer. Zed Shaw - The ACL is Dead from CUSEC on Vimeo.

Yay! It's finally here. I am excited to report that we have just released fixx 1.6, which has some exciting features that you have been requesting. The highlights of this release are, The REST API is finally here. It is limited but a great start...

So you are a small company or ISV that develops software products. Your company is doing great and sales are increasing but you find that you are spending more and more time doing support and dealing with irate customers...

I recently got asked by a customer about whether we eat our own dog food in using fixx (which we do) and the conversation veered towards what I think are bug tracking best practices...

Hi everyone, I'm Damian - the newest recruit to join hedgehog lab. My official title is Product Manager (manager at only 22 years of age!), which means it's my role to manage and run development of fixx, solomon and Product X (the mystery will soon be unveiled) so we can all get plush new Audis...

The year was 1999. It was my first year of University and I had a compulsory module titled "Fundamentals of Software Engineering"...

One question we frequently get asked at hedgehog lab is, "Do you offer a hosted version of fixx?", to which my answer always is, "No, and we currently have no plans to do this although this might change eventually." Just to be clear, when I refer to hosted software it refers exclusively to...

I am a huge fan of Mozilla Ubiquity and have been using it a lot recently to improve my in-browser productivity. Combined with Quicksilver on the desktop, this creates a powerful suite of productivity tools for power users like me...

EventBox looks like a promising native app for Mac OS X. I love it's Growl integration and for a beta, it delivers a great experience on the desktop bringing together my Twitter and Facebook accounts. I look forward to seeing more services integrated into this and at $20, it is a real steal...

A day doesn't go by without someone I know asking me "how is business going?", obviously referring to our being a small boot-strapped start-up in the current economic climate...

Grab the app from the App Store

I am pleased to announce the release of fixx 1.5, which is our biggest release yet. The release includes many key bug fixes and improvements along with 2 popular features that have been requested by you...

I was on the panel last week, at a very interesting Think and a Drink event on SaaS and Cloud Computing...

Just came across this excellent resource of miscellaneous Java notes. Very useful if you are learning Java or just need something for quick reference. Java Programming Notes.

fixx 1.4.2 is a patch release that fixes some critical bugs in 1.4. Grab a copy or read the release notes.

I am a contributor and avid reader of the Business of Software forums. For those who are not aware, it is an excellent resource for small and micro businesses in the software sector...

fixx 1.4.1 is a patch release that fixes a few critical bugs that could not wait until 1.5. Apologies to all our customers who have had problems with these bugs, but upgrading to 1.4.1 should resolve these issues. Grab a copy or read the release notes.

From this month on, we have decided to do a frequent (at least monthly) summary post highlighting key updates for our products fixx The big news for fixx this month is the 1.4 release, which comes with a new iPhone interface and updated permissions for projects...

Apologies to everyone as this is one week later than we originally planned to release, but we had some final minute show-stoppers that we had to resolve for 1.4...

With fixx 1.4 just around the corner, I wanted to post a sneak preview of our new iPhone interface that we are introducing in fixx. The initial iPhone interface focuses on 4 core functionality elements...

Last Friday, both Mark Forster and I braved the (short) queue at our local O2 store to grab our new iPhone 3Gs. I need to make it obvious now that I am an Apple fanboy...