Hi, I am James Fadden, Director of User Services. My group and I decided to start a facebook page for Computing Services as a way to reach out to you with information and to learn from you your experiences and expectations.
Information
- Location:
- Meadville, PA, 16335
- Phone:
- 814-332-2755
- Mon - Fri:
- 8:00 am - 5:00 pm
Notes
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- The Help Desk is Closed on July 3rd 9:31am Jul 2
- Tranistion Update: Google Apps for Education 7:30am Jun 29
- Transitioning to a New and Wider Wireless Network on Campus 6:00am Jun 22


On June 29, 2009 faculty were invited to volunteer to start using Google Apps for Education (GAE) for their email, calendaring, and collaborating. We hope that providing faculty the option to adopt GAE earlier in the summer will ease the...


This summer the Technical and Network Services group is implementing the new wireless network on campus. When complete wireless network access will be available from the current locations and eventually all academic buildings. During the transition to the new network,...


Information on recommendation and options for purchasing a computer to bring to campus has been updated on the Computing Services site. Please visit http://computing.allegheny.edu/laptops/ for the most recent details. Information will also be included in the next orientation mailing expected...


As you know Computing Services spends the summer months on large scale projects which can't be done during the course of the academic year. This summer is no different currently Computing Services is working on projects related to :Upgrade of...


Computing Services invites members of the Allegheny community to register for this summer's technology workshops. Workshops will be held from the week of June 23 through July. The majority of workshops focus on the transition to Office 2007 and Google...


The password change site which allows users to change their account password is now available from both off-campus and on-campus. This site should be used whenever a password needs changed....


The password change site which allows users to change their account password is currently not available for off-campus access. The site can be accessed from on-campus computers. Off-campus users needing help with a password change can call the Computing Services...


Recently, a few users on campus have received unsolicited and bogus emails saying that the user's mailbox was going to be deactivated if the user does not reply with his/her current username and password. The message has a few variations...


An unidentified individual has visited some campus offices seeking computer information. This person does not work for Computing Services and is not authorized to obtain this information. If you are approached by this individual contact the Office of Safety and...


The lingering details of making my.allegheny.edu live to students have been completed. Students can now connect to My Allegheny for campus news, email, and quick access to webadvisor....


After sending out the email explaining how to connect to "my.allegheny.edu", we discovered that somethings were taking a little longer to get setup then expected. Currently the provided link does not work, but by the end of the day today...


Starting on May 26th students will start receiving college email through the College's instance of Google Apps for Education. All students will receive this notice via email. The students will the ability to forward any messages they received prior to...


Our problem tracking software is temporarily unavailable. In the case that you need to report a problem please call the help desk at (814) 332-2755 or email us at help@allegheny.edu...


As part of the regular ResNet/GatorNet network management, all computer registrations will be purged next week. Wired and wireless users will be affected. Users connecting to the ResNet/GatorNet network will be required to complete the registration form for their computer...


Just a quick, reminder to protect your files by backing them up to your FTP account. If you have not backed up your files in a while, today would be a good day. As always the tutorial is available at...


This morning (5/5/09) the System Administrator will be deactivating accounts not having a recent password. He is currently double checking the list to avoid deactivating accounts that are in compliance with the new password change policy. If your colleagues and...


Today is May 4th the last day to change your password. Accounts not having a new password at the end of today will be turned off tomorrow morning. A quick look at the numbers says that progress continues to be...


The system administrator continues to monitor the progress of the password change and account accountability project. With the May 4th deadline only three days away a quick look at the numbers says that progress is being made but that there...


There have been reports of unsolicited email messages and web sites scams regarding the recent news about the Swine Flu. The attacks arrive via an unsolicited email message typically containing a subject line related to the Swine Flu. These email...


The password change web site is now available from off-campus. Users that are away from campus can use the site to update their Allegheny password before the May 4th deadline. If you have not changed your password yet, take a...


In the days since the message to the community regarding the new password change policy the systems administrator has been monitoring progress. We are pleased to report that progress is being made. If you have not changed your password yet,...


Around 1:30 we experience some problems with accessing Datatel and WebAdvisor the problem was quickly addressed by the AIS staff. Since then, we have not heard of any problems related to this issue....


The folks of Murray Hall and the Sustainability Coordinator are working together to identify ways that the computing systems across campus can be used in more sustainable ways. A new page on our sustainability efforts was added to the technology...


Computing Services is using a new request tracking system called Web Help Desk and invites you to attend a demonstration on how to use the new system. User Services staff members will provide two overviews: one on April 7 at...


User Services has received several calls from users experiencing delays with email messages being delivered as timely as expected over the last several days. Upon investigation, it appears the cause is an unusual number of mass email requests. The system...


On April 1st the Conficker worm is scheduled to become more active including making it harder to remove. After that date, machines infected with the “C” variant of the worm may not be able to get security updates or patches...


The Datatel system will be unavailable to the general user population from August 7, 2009 through August 10, 2009 while Administrative Information Services completes a major update to the Datatel system. During this time, WebAdvisor and Informer will be available....


At today's faculty meeting, Richard Holmgren will be presenting the attached memo, which recommends moving our email and calendaring to systems provided by Google through their Google Apps for Education program. There is not yet have a firm timetable for...


A network switch failure was identified at Walker 3rd floor by the sys admin around 6:56 am Monday morning, 3/23/08. A failed fiber optic interface was diagnosed as the problem and has been replaced. Walker 3rd floor network connections that...


Welcome back to those of you who were away from campus last week. We hope your break, conferences, and vacations were enjoyable and you are ready for the rest of the semester. Today, I would like to draw your...


Allegheny College Computing Services is quite today preparing for projects to be completed overspring break


There have been reports of economic stimulus scams circulating. These scams are being conducted through both email and malicious websites. Some of the email scam messages request personal information, which can then be used for identity theft. Other email scam...


Allegheny College Computing Services is looking at using the new profile layout for its page and wondering how to take advantage of its change.


There have been recent public reports of malicious code spreading via popular social networking sites including myspace.com, facebook.com, hi5.com, friendster.com, myyearbook.com, bebo.com, and livejournal.com...


Students and Computing Services have battled a new virus called "Antivirus 2009" for the last several weeks. Yesterday, Computing Services encountered our first incidence of this virus on a college owned computer. We ask that the community to be particularly...






Allegheny College Computing Services