ShoreTel

Authored by: Kevin Gavin, VP of Marketing I recently had the opportunity to sit down with Erik Linask of TMCnet at Interop to discuss how ShoreTel has simplified the deployment, management and use of UC solutions to offer organizations of all sizes and across all sectors, the capabilities,...

Authored by: Gina Jacobs, Sr...

Authored by: Dieter Rencken, Senior Product Manager As IP networks continue to evolve, and advanced IP-based communications devices such as softphones and smartphones align more closely with today’s business needs, many IT experts are beginning to wonder what role, if any, the desktop IP phone...

Authored by: Vasili Triant, Managing Director, Southeast Asia We all know that reducing costs and overhead is usually the first response of a business facing a contracting market. We’ve seen it firsthand...

Authored by: Kevin Gavin, VP of Marketing When the New York Giants moved to San Francisco in 1957, fans at Seals Stadium welcomed them with roaring cheers and open arms...

Authored by: Vasili Triant, Managing Director, Southeast Asia Working in a variety of countries and now in my new post in Australia, I can safely say that there are some definite trends to be seen across markets...

Authored by: Tom Perry, Director of Marketing, EMEA The recent introduction of flexible working legislation in the UK is challenging businesses of all sizes to take a fresh look at the processes and systems they have in place as they implement plans to meet potential employee demands...

Authored by: Kevin Gavin, VP of Marketing When San Francisco Chronicle reporter David R Baker sat down and interviewed ShoreTel CEO John Combs recently, there were a lot of pressing questions he could have asked...

Authored by: Gina Jacobs, Sr. Director of Marketing Communications First and foremost, I’d like to wish all our customers and fans a Happy Earth Day. ShoreTel has a longstanding commitment to help organizations achieve a greener footprint while saving more “green” in their budgets...

Authored by: John W. Combs, CEO For decades, Silicon Valley has been the nation’s hotbed of innovation, advanced engineering, and ground-breaking entrepreneurship...

Authored by: Bernard Gutnick, Sr. Director Product Marketing With a successful VoiceCon still fresh in everyone’s minds, now is a good time to share some of the key trends we noticed at the show, as well as how they apply to ShoreTel...

Authored by: Kevin Gavin, VP of Marketing As ShoreTel continues to attract a huge fan base and produce innovative unified communications solutions, our popularity on the tradeshow floor at VoiceCon Orlando 2009 proves that ShoreTel is a force to be reckoned with...

Authored by: Kevin Gavin, VP of Marketing As the unified communications industry continues to evolve, there are two things you can count on...

Authored by: Kevin Gavin, VP of Marketing On the heels of announcing ShoreTel 9 yesterday, today we announced our new ShoreTel Web Services SDK, making it easier than ever for developers and companies to integrate our industry-leading UC capabilities into their business processes to foster...

ShoreTel release 9 has been designed to deliver next generation enhancements to simplify administration, improve reliability and help reduce risk...

Authored by: Jeff Ridley, Sr. Director of Product Management Do more with less has become the mantra du jour across organizations of all sizes and across all sectors...

Authored by: Kevin Gavin, VP of Marketing With just a few days left, the ShoreTel team has been diligently adding the final touches to our much-anticipated activities at the upcoming VoiceCon Orlando conference, from March 30th to April 2nd...

Authored by: Kevin Gavin, VP of Marketing What do our customers want to get from their UC system? Simple, cost-effective yet superior communications solutions...

Authored by: Bernard Gutnick, Sr. Director Product Marketing Have you ever been on a call, and wanted to share your desktop, but didn’t want to go through the effort of setting up a collaboration session with a hosted service...

Authored by: Kevin Gavin, VP of Marketing While unified communications deployments are helping a growing number of organizations around the globe weather the economic storm with improved efficiency and reduced costs, many businesses a little further behind in the UC adoption decision-making...

Authored by: John W. Combs, CEOIn today’s economic environment, the mantra "Do more with less" has taken on whole new levels of meaning for organizations of all sizes, and across all verticals...

Authored by: Kevin Gavin, VP of Marketing With the list of companies feeling the financial squeeze growing daily, I am compelled to continue to press the case for how ShoreTel’s solutions can help businesses save money and keep customers coming back for more.Whenever companies spend money,...

Authored by: John W. Combs, CEO A few weeks back, Joe Vasquez of KPIX-TV reported on a story about companies that charge a premium for U.S.-based customer service...

Authored by: Kevin Gavin, VP of Marketing When it comes to dotting the i’s and crossing the t’s in a phone system purchasing decision, few businesses pay as much attention as legal firms. Successful lawyers have mastered the art of understanding every detail, and scrutinizing every line item...

Authored by: Mark Swendsen, Managing Director, EMEA Our CEO posted a recent blog on the current events at Nortel. Certainly, their bankruptcy filing is an eye-opener for many companies...

Last Thursday, I had the opportunity to visit the Bay Area bureau of Forbes for a video interview with Taylor Buley about ways that IP-based systems can lower the costs associated with the traditional call center model of customer support...

Regardless of the economic environment, organizations need to ensure that their mission-critical business communications are built on a secure and reliable platform...

As Benjamin Franklin once said, "It takes many good deeds to build a good reputation," which makes it particularly rewarding when ShoreTel's outstanding reputation is endorsed through positive feedback from objective third parties...

As ShoreTel expands around the globe, so does our reputation for reaching out and touching the lives of businesses, institutions and people in positive ways...

I will have the distinct pleasure of participating on a keynote roundtable at the Red Herring Global 100 in San Diego on Friday, January 16 with folks from Draper Fisher Jurvetson, Greylock Partners, Allegis Capital, LLC, DivXNetworks, and Mountain Partners Group to discuss taking a company to IPO...

As you've no doubt read, Nortel Networks has filed for bankruptcy, marking the demise of a once leading company in the communications industry. Is Nortel just another unfortunate victim of the recession? Does it indicate major problems for all providers of telephony solutions? No and no...

Many people still think Unified Communications is little more than unified messaging that includes mobile devices - and some vendors have been slow to offer much else...