Our online customer support center is open 24/7. Here are a few of the comments received in the past months:

Thanks very much guys! I was not expecting you to respond until Monday, so this is a very nice birthday present for me. You did know it was my birthday right? :) Thanks again, really appreciate your quick response.
- Cameron W., May 17, 2008

"Thank you all very much for the help. If anyone asks, you gave me five star service for sure."
- Dusty F., May 2, 2008

"Thanks for your excellent service&patience Hope you keep me informed about any new Mac-Products sold by shrapnel games. Pleasure doing business with you! Jakob" - Jakob F., April 29, 2008

"wow! great service, thanks a bunch :-)"
- Patrick T., April 9, 2008

"Very fast response. Thank you," - Alfred E., April 9, 2008

"\o/ That worked, all is well now :) Thanks for sorting this out for me."
- Jason N., April 9, 2008

"I will continue to support your company as titles come out. Thanks for the quick response. My best to you all." - Dave O., March 17, 2008

"Thank you very much for the good customer service :-)"
- Raf G., March 12, 2008

"Thank you for your great customer service." - Jack H., February 18, 2008

"Thanks. Customer support here is quick." - Angelo S., January 16, 2008

And our personal favorite (which was sent via email):

- Jack H., December 16, 2007

Merry Christmas to you, too, Jack.
P.S. If you wish to immediately download your game, please do not order the safebox version. Thank you.

Shrapnel’s Savings For Scholars and Soldiers

As our way of showing appreciation to two great gaming groups, Shrapnel Games is now offering a 10% discount to all full-time college students and active or retired US military personnel.

Becoming a member is easy. Click on the box below to learn how.