These are the trials, tribulations, and outright rants of an IT professional on the front lines of technical support in the UK education sector. Only the names have been changed to protect the young, and the foolish.
Notes
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- Unions 3:32am Nov 21|3 Comments
- Dear Mainstream Press 9:26am Nov 20|5 Comments
- Reckless 9:51am Nov 19
I joined a new union over the weekend, after reading about yet another school IT technician suspended from work pending the outcome of an investigation into them that they are not even allowed to be told the details of...
Your journalists are absolutely diabolical at writing about tech news. They produce articles so fundamentally logically flawed they are laughable. This week alone you’ve embarrassed yourselves twice without even realising. ...
I assert than anyone who is retarded enough to install Windows Updates on a customer-facing production server in the middle of the goddamned day deserves everything they get...
It is a sad fact that the easiest, and probably most common, method of destroying a laptop is to spill a drink on it...
This week, I discovered an unanticipated effect of the core networking server rack being in my office. The summer heat and difficulty hearing people on the telephone was expected, but this wasn’t. ...
In the last few years it has become increasingly common when dealing with users for them to refer to the most fundamental software products on their machine by the wrong names...
Lets say you’re using Autoruns one day and the following conditions arise: You notice that the Bonjour service has somehow made its way onto your system (usually courtesy of iTunes or Adobe Creative Suite). ...
Earlier today I had to guide my father-in-law through fixing the functionality of being able to click on links in other programs (i.e. Outlook) and have them open in a web browser, which stopped working immediately after uninstalling Google Chrome...
I am tired of hearing people say they don’t want to deploy Windows 7 because they can’t manage it properly on their Windows 2003 domain. This is utter rubbish. I heard this all before with Vista, and it wasn’t true then either. Here...
It seems that the Dell store doesn’t quite understand the concept of what makes one number bigger than another. Last time I checked, going from a 3-year warranty to a 1-year warranty didn’t count as an “upgrade”.
The Angry Technician does not like SQL Server logical consistency-based I/O errors.
I recently bought a Xerox Phaser 6125N for the school, as a result of good experiences with similar Xerox printers at previous schools. This one, however, had started to concern me as it seemed that the toner cartridges were reporting as empty when they still had a bit left in them...
If there was one thing I could rely on in my last school, it was that no problem was ever down to the infrastructure cabling. The school’s network cabling had been done in house for years before I started there, and it was there that Bond taught me the fine art of Cat5e. ...
Question: Who in their right mind would ship a server in this day and age that has EDB disabled by default, with no way to turn it on in the BIOS? Answer: YOU WOULD, YOU DONKEYS. This server is less than a year old. I should not have to install a BIOS update just so I can get Hyper-V working...
You probably all know someone who seems to get the things they ask for from IT more quickly than you. Chances are, they are a Favourite. Until recently, I thought I’d covered the main ways of becoming a Favourite. Then someone demonstrated possibly the easiest method of them all: 7. ...
