VKI Studios

I recently wrote a post on the rule of reciprocation. The principle is simple enough: when someone does us a favor, we feel a strong impulse to give something back. Today I'd like to examine a few ways in which we can use this principle to increase sales or leads over the holiday season...

for quality links think long term It’s the same old question. “How do I get more links?” The answer is that if you want lasting quality links, you need to start by investing the time to improve your website and add great content on a consistent basis. You need to be thinking long-term. ...

a new kind of enterprise A couple of weeks back Google announced that it was releasing Google Commerce Search for the holiday season...

Not the most exciting week in Vancouver. We're being hammered by wind rain and darkness which seems to have set the city to sleep. Or maybe just me. This week we have fixes for IE's horrid CSS handling, modeling communication, social sharing of sales, and other alliteration...

A friend of mine, Mike, is an antique dealer (or a junk dealer, depending on whom you ask). Every time I visit Mike, he amuses me with stories about the weird things customers do and say. Most of these stories deal with pricing issues. For example: He once had a gorgeous antique wood stove...

Little time, and computer problems are forcing me to get right to the point this week. I am sure you all prefer that anyhow. This week we've got advice on maximizing your internal linking, 17 hours of javascript tips from the pros, and Eric Peterson on the changing world of analytics...

The Google Website Optimization seminar in October 2009 featured a t-shirt giveaway depicting "The Anti HiPPO": a hippo head in a universal "NO" symbol...

Ever glazed over staring at web analytics graphs and tables? Ever asked "Where do I start?" ...

Everyone says they don't like web apps because they don't want to have to work through their browser...

Before you can even begin to persuade visitors, you first have to make them trust you. Without trust, visitors won't even enter into a conversation. There are a number of ways in which you can increase the perceived trustworthiness of your website...

I realized, while researching syncing Google Apps with Outlook, that there are a lot of lesser known—in fact, virtually unknown—features of Google Apps. Most of these are really cool, but not being talked about by Google, which is kind of a shame due to their general usefulness. T...

We've recently been dealing with a bunch of Google App related questions due to the movement of one of our clients to a Google Apps based operating environment...

November's here, Halloween is over, and winter is settling in. Soon we'll be in the "black when I get in, black when I go home" stretch. Great for energy levels. Fortunately our new office is nice and bright. Last week was packed, so this week we have a packed roundup...

The Google Analytics Team announced more High Level capabilities that have been built into Google's Web Analytics solution. These build on already powerful capabilities like Advanced Segmentation, Event Tracking and Custom Reporting...