Washington State Department of Veterans Affairs

Location:1102 Quince St SE - Olympia, WA, 98504-1150
Phone: 800-562-0132 opt 1 or for benefits 800-562-2308
Website: www.dva.wa.gov
Hours: Mon - Thurs:7:00 am - 6:00 pm

The Washington Department of Veterans Affair’s is divided into three divisions: administrative services, State Veterans Homes and veteran services.

Veterans Services

The Washington State Department of Veterans Affairs (WDVA) ranks among the nation's leaders in the satisfaction of veterans claims submitted to the U.S. Department of Veterans Affairs. In fiscal year 2007-2008, 13,102 claims for entitlements were submitted through the WDVA Field Service Network. The Field Service Network includes the following units: Post-Traumatic Stress Disorder (PTSD) counseling provided by contractors statewide; Veterans Conservation Corps; Homeless Veterans Services including case management, transitional housing and employment support services; outreach to more than 260 nursing homes to ensure clientele receive the maximum federal entitlements (saving state general-fund dollars); Veterans Estate Management Program (VEMP) which provides fiduciary/payee services; an in-state, 24-hour toll-free number for veterans information and referral; Incarcerated Veterans Services to clients who are part of the King County jail system; and an aggressive outreach program that assists veterans with claims processing and referral services to those living in isolated rural areas.

Veterans Homes

Three state veteran homes (the Washington Soldiers Home and Colony, the Washington Veterans Home, and the Spokane Veterans Home) provide long-term health care or Medicare Rehabilitative Care for honorably discharged veterans - and in some instances, their spouses - who are disabled and indigent, or likely to become indigent due to the cost of their health care.

Nursing clinic, rehabilitative therapies, therapeutic activities, social services and administrative staff work together to provide an environment conducive to health, morale and self-determination. This approach encourages residents to function at their highest level of self-reliance and independence. Residents contribute toward their cost of care as their resources allow. The Centralized Admission Team markets, processes applications and conducts initial medical assessments for admission to the three Washington veterans homes.

Administrative Services

The administrative services division supports the Veterans Services Program, the Washington Veterans Home at Retsil, the Washington Soldiers Home and Colony at Orting, and the Spokane Veterans Home. The agency’s Central Office provides leadership, policy direction, and support for the delivery of statewide veterans’ services. The Central Office also provides a communication link with the Legislature, other stakeholders and the general public. The administrative areas that provide these services are information services, safety, budget, capital, quality assurance, training, legislative liaison, public affairs and human resources.

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Location:1102 Quince St SE - Olympia, WA, 98504-1150
Phone: 800-562-0132 opt 1 or for benefits 800-562-2308
Website: www.dva.wa.gov
Hours: Mon - Thurs:7:00 am - 6:00 pm

The Washington Department of Veterans Affair’s is divided into three divisions: administrative services, State Veterans Homes and veteran services.

Veterans Services

The Washington State Department of Veterans Affairs (WDVA) ranks among the nation's leaders in the satisfaction of veterans claims submitted to the U.S.... (read more)