Web4Africa "A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption to our work, he is the purpose of it. He is not an outsider to our business, he is part of it. We are no...t doing him a favour by serving him; he is doing us a favour by giving us the opportunity to do so”. - Anonymous. What are your thoughts?

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