WebWorks.com

The third annual WebWorks user conference, RoundUp 2009, is fast approaching, and is already proving more popular than last year’s event. Hotel rooms are filling fast, and from what we hear there are still great prices to be had on flights to Austin for the middle of October...

We have now finalized the schedule for this year’s WebWorks RoundUp Users Conference, and things will look a little different this year. This year’s focus is on increasing customer involvement and engaging in meaningful conversations that will provide the most value to conference attendees...

Seems the license server was handing out 1 day keys to all permanent license users. Not what we were going for there. The issue has been corrected and you should start seeing the designed “30 keys with 15 day updates” behavior...

We’re seeing some odd behavior from the licensing system where it is issuing 1 day keys. That is not expected behavior. Sigh… Is Friday over

Here’s where we are today. It’s a combination of good, bad, and everything in between. Good: We sent out a large number of 2009.1 upgrade emails yesterday. Bad: Some of those contracts were missing capability assignments. So users would encounter “You have 0 keys” messages...

Here’s where we are today. It’s a combination of good, bad, and everything in between. Good: We sent out a large number of 2009.1 upgrade emails yesterday. Bad: Some of those contracts were missing capability assignments. So users would encounter “You have 0 keys” messages...

We’re close. Just working around a problem with invalid email addresse

At 5:34pm Central, a large segment of the ePublisher user base received update instructions for the 2009.1 release. If you did not receive those instructions, please check your Spam filters before contacting Customer Service...

Here’s an update for those of you looking for your copy of ePublisher 2009.1. We closed out the code tree last week and certified our build (2009.1.20966 if you’re interested). That was the easy part. Actually, that was challenging. We integrated our new licensing technology into the release...

We’ve migrated a large portion of our legacy licensing information into the new system. We should be sending out the first batch of upgrade notifications tomorrow. A couple of notes… You will receive a single license contract ID...

In the current economic climate one of the first items that get cut in any budget squeeze is usually travel, and subsequent attendances at industry conferences...

Anyone who has been working with wikis for a while can see we have come to a crossroads. I’m not talking about whether we’ll keep using wikis (probably none of us can function without them). Rather, the path forward to keeping our wikis dynamic and growing is murky...

I’m glad to announce that the WebWorks Docs Wiki has just received a facelift. Does this mean it looks different? - Yes. Does this mean it functions different? - No… well Yes. So what did actually change...

I’ve just returned to life at WebWorks.com after spending the past five days taking in SxSW Interactive. SxSW Interactive brings together an eclectic mix of doers, thinkers, and users...

Last week we officially announced the publication of our newest white paper “WHY USE A WIKI...

WebWorks was delighted to be a “Rio Grande” sponsor for the recent 2009 Austin Twestival charity event to raise awareness of the need for clean drinking water around the world...

Have you heard the story of Quadralay’s 14 year old tennis balls? It’s a great example of what can happen when you fail to maintain the principles of business value and ownership...

One of the great things about working at WebWorks is that nearly everyone on the team is a movie fan. We love movies and conversations around the office are often peppered with movie quotes, and even the occasional bad Arnold Schwarzenegger impersonation...

or “What just happened to my 2008.1 keys?” Back at RoundUp 2007, I presented the WebWorks ePublisher 2008 road map. Development was excited to start work on the new feature set...

Someone asked me about this at RoundUp a few months ago, and I’m just now getting around to publishing it. I’ve just posted a tip for creating a two-celled note style table for a given paragraph style on the WebWorks wiki. The implementation uses the wwtransform:super resolver...

If you are planning on attending any conferences, or STC chapter meetings, over the next few months there’s a good chance that you’ll find me stood up at the front of a room somewhere, talking about something...

This is a live blog post to show how new content is automatically updated in your online help or documentation. The possibilities are endless!! Sorry we did not have time to see how this blog post was added to the online help...

Yesterday evening I was putting the finishing touches to my upcoming white paper on the use of wikis as an online publishing format, and was thinking back about the techniques we used here at WebWorks to make the use of our internal wiki such a success...

For many years WebWorks customers have asked me about the Austin office. How big is the office? What is it like? Do you like it? Where is it located? Now, I do not work in the Austin office because I am lucky enough to work out of my house in lovely Ventura, CA...