
YOU ROCK!™ Communications Today's Rock Star Trivia: two identity puzzles for you today. Today is the birthday of Henry Deutschendorf who had a #1 hit single in 1974, and it's also the anniversary of the first concert by The Four Freshmen using a new band name. Without looking it up on Wiki, Billboard, or other resource, do you know the more popular names for each of these?

Danny Stusser
My daily habits:
- Brush my teeth
- Take my vitamins and minerals
- Learn from Pat Williams' rock-and-roll Sales Tip of the Day!

Many people believe the year that is ending is just about the most challenging one they’ve ever experienced. Some think it was the best yet. I think everyone wants the next year to be better than the last, regardless of how good or bad it might have been. H...

YOU ROCK!™ Communications Do you have a ROCKIN' business card? Have you collected one from someone else, or seen one posted online somewhwere? Send me a scan of any ROCKIN' business cards you know about and I'll share them with everyone here.

Laurie Law Happy New Year Everyone... I am new at this and do not know how to use facebook but I am taking the plunge...Thanks You rock for all your great tips that brighten my inbox each morning...Laurie

Virgil Pelton Happy New Year !!! The Best one yet Is coming !!

YOU ROCK!™ Communications Appreciation ROCKS! Send every first-time customer a hand-written 'Thank You' note expressing your gratitude, and inviting them to come back soon.

Have you ever been in a situation when a prospect goes off on a tangent that has nothing to do with what you are talking about? Maybe they misunderstood your question. Or maybe they just had a random thought pop in their head....

YOU ROCK!™ Communications Today's Rock Star Birthday: Jeff Lynne, songwriter, composer, arranger, singer, guitarist, record producer, leader of Electric Light Orchestra and co-founding member of The Traveling Wilburys. What is your favorite ELO or Wilbury song?

When you do the countless little things that remind customers you are thinking about them, you create a strong bond that helps them resist the alluring promises of competitors. So, how do you let customers know, “you are always on my mind”? Give them referrals. Host them at a networking event. Dr...

YOU ROCK!™ Communications Today's Chart-Busting Trivia: on this day in 1956, Elvis Presley made chart history by having 10 songs on Billboards Top 100 for the week. How many of those 10 songs can you name?

A lot of salespeople just accept that the time between now and the new year will be a slow ride when nothing much will get done. In my experience, this week will only be as slow as you let it be. Yes, some decision-makers will be vacationing...

YOU ROCK!™ Communications Today's Rock Star birthday: Edgar Winter, mutli-instrumentalist, singer, and most popular for his #1 hit instrumental "Frankenstein" which pioneered the use of the synthesizer as a lead instrument. The first rock concert I ever attended had The Edgar Winter Group as the headliner. What was the first concert you ever ...attended and what do you remember about it?

YOU ROCK!™ Communications I am always preaching the importance of lifetime value of a customer. Here is a story that reinforces why that is so important!
deanhunt.com
I was recently at a local Italian restaurant called Orsino, which is located in Hove (south coast of England)... and they gave me a lesson in how to LOSE a lifetime customer with one stupid and greedy act.










