Managed Broadband Solutions for Independent Cable, Telco, Municipal & Wireless Service Providers
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- Founded:
- 1995
ZCorum The latest wave of DOCSIS 3.0 certifications indicates cable operators are preparing to take advantage of channel-bonding capabilities.
Modems from Arris, Cisco, Motorola, Netgear, SMC and Thomson get the D3 OK.
The FCC is making it easier for John Q. Public to massage and manipulate its data on broadband speeds and check out the status of various FCC licenses.
ZCorum American Cable Association, SEMO Communications, NewWave Communications and Bright House Networks describe potential impact of reclassifying broadband on pole-attachment regulations on Multichannel.com.
Some cableoperators are worried they mighthave to pay hundreds of millionsof dollars in additional pole-attachmentfees as a byproduct ofthe Federal CommunicationsCommission’s proposed reclassification of broadband service.
ZCorum Congrats to @sunflowerbroadband on being named the 2010 ‘System of the Year' by Communications Technology!
Lawrence, KS-based Sunflower Broadband is the 2010 recipient of Communications Technology magazine's "System of the Year" award, which will be presented October 20 during the SCTE Awards Luncheon, part of the SCTE Cable-Tec Expo at the Ernest N. Morial Convention Center in New Orleans. Criteria for....
ZCorum Frontier Communications will invest $40 million in Illinois. The goal is to achieve "a minimum of 80 percent reach for broadband over the next two years", says CEO Maggie Wilderotter.
Frontier plans $40 million investment in Illinois broadband - Springfield, IL - The State Journal-Re
The State Journal-Register - Frontier Communications, which serves mainly rural areas and smaller communities, plans to spend more than $40 million to expand broadband service in Illinois over the next 12 months.
ZCorum Amazon soon to compete with Netflix, Google and Apple for access to your TV.
online.wsj.com
Amazon.com is working on a new subscription service that would deliver TV shows and movies over the Internet. Meanwhile, Apple plans to announce 99-cent rentals of TV shows from Fox and ABC.
ZCorum
A new study cited in today's FierceTelecom says U.S. telecom customers can't stand foreign customer service.
Well, we knew that already. But it's interesting that U.S.-based representatives, like ZCorum's, are 34% more likely to resolve the customer's issues on the first call than a foreign-based representative.
U.S.-based service providers may be improving their bottom line by outsourcing their customer care capabilities offshore, but it comes with the cost of lower customer satisfaction. According to CFI... Read more >>
ZCorum An interesting use of Wi-Fi by Ford to load software on a car while it's on the assembly line.
Ford Motor Co. is using WiFi to customize automobiles by wirelessly adding software on the assembly line. The auto company is transmitting software wirelessly to automobiles to load customized phone... Read more >>
ZCorum It's not official, but Google may be planning a streaming video rental service for YouTube that competes with Netflix.
news.cnet.com
Google is looking to jump-start its fledgling movie rental service with titles from Hollywood's major studios, according to a report in the Financial Times. Read this blog post by Steven P. Musil on Digital Media.
ZCorum Blockbuster has announced it's planning to file for Chapter 11 Bankruptcy in mid-Sept. This is a classic case of a company that did not adapt to change. We wrote about it on The Business of Broadband Blog earlier in the year.
blog.zcorum.com
I was reading about Blockbuster Video the other day and it made me think of an illustration every first-year business student hears. It’s one that highlights the importance of a company adapting their business model or mission statement in light of changes in technology. It goes something like this...
ZCorum Outsourcing to a call center overseas may be "Rupee Wise but Dollar Foolish". A new study shows that off-shore call centers scored 27% lower in customer satisfaction.
Overseas Call Centers Rupee Wise, Dollar Foolish - 08/26/2010
ZCorum There is a Windows DLL vulnerability that currently affects dozens of applications, and the list is growing. Security experts report that there are already exploits in the wild.
news.cnet.com
A flaw in the way Windows handles dynamic-link library and related files likely affects hundreds of applications and has already been used in malicious attacks in the wild. Read this blog post by Elinor Mills on InSecurity Complex.
ZCorum New report from JiWire suggests more than half of all Wi-Fi hotspots in the U.S are now free.
New data released by mobile media company JiWire, which recorded data from some 315,000 public WiFi locations from May to June, shows that free WiFi hotspots in the U.S. outnumber paid WiFi locations... Read more >>
ZCorum More broadband stimulus winners announced yesterday include Motorola, Iowa Telecommunications, Windstream, and satellite providers.
WASHINGTON -- Vice President Biden today announced 94 Recovery Act investments in broadband projects that will create jobs and expand economic opportunities within 37 states. These investments in high-speed Internet infrastructure will help bridge the technological divide in communities that are be...
