Naomi Sachs

Naomi Sachs
Interesting that you deleted my post. A lot of people have also written that they have had no replies to their emails/posts/calls, it wasn't just me.

My post simply said that you are clearly making a financial killing with your clever company and product, and there is a big demand, BUT - in order to keep we the custom...ers happy you MUST employ a secretary to deal with all the enquiries you are getting. You CANNOT keep ignoring and not getting back to people.

It is simple honest customer feedback, and you should be able to listen to it and take it on board, and NOT delete my comments.

Thank you,

Naomi.Read More

Thu at 3:59pm · Report
myhab
myhab
Dear Naomi,

Thank you for your post. Sorry that your enquiries have not been answered as quickly as you would have liked.

We reserve the right to delete or report comments as we see necessary. Your enquiries to us have been answered as soon as possible. ... Read More

Any emails/ posts or calls are answered as soon as possible, however in some cases this can take longer due to the large number of enquiries that come in.

Thank you for your comments.

Kind regards,

James
Fri at 2:36pm
Naomi Sachs
Naomi Sachs
Thank you for your reply,

The comment I wrote was in now way offensive, I am just not that sort of person. I was simply commenting as many have on here that it's frustrating not to have good customer service, and your prices are steep so you should treat your customers better and reply more quickly. It took WEEKS for you to get back to me.
I repeat my advice to you which is to employ someone to help you with the volume of emails/calls you are getting.
... Read More
Thank you for finally getting back to me, and my cheque is in the post.

One question: please, are your tents good quality? when it rains, they don't have that terrible condensation INSIDE the tent problem?

Thx,

Kind regards, Naomi.
Fri at 2:47pm
Paul Welsh

Paul Welsh when is it T time???

October 30 at 12:27pm · Report
myhab
myhab
Hi Paul,

We should be able to give you more info regarding T time come the beginning of Jan.

Cheers,... Read More

mycrew
November 4 at 1:53am
Mark Lumby

Mark Lumby hi, interested in booking a myhab for glastonbury - i've sent emails but have had no reply. Will it be easy enough to get onsite if I arrive by public transport?

October 29 at 1:27pm · Report
myhab
myhab
Hi Mark,

It shouldn't be a problem, though bare in mind the coach drop off is on the other end of the festival site, so it is a bit of a walk to our campsite.

mycrew
November 4 at 1:52am
Gary Cooper

Gary Cooper Hi if I book 2 myhabs for Glasto is it possible to put them end to end, like a tunnel?

October 29 at 11:55am · Report
myhab
myhab
Hi Gary,

No it won't be possible to put them end to end.

All the best.
November 4 at 1:50am
Emma

Emma hi when will you be taking the money out of my account? i have an invoice sent to me via email thanks emma

Steve Hammond

Steve Hammond Hi
Am i meant to be gettin a confirmation email as i have not got one yet?

October 28 at 3:43am · Report
myhab
myhab
Hi Steve,

Have sent you your booking invoice by email.

Cheers,... Read More

mycrew
October 28 at 5:41am
Emma

Emma just booked one for Glastonbury 2010 - never been in one before so hoping it will be a good time? how many habs will be there?

October 27 at 4:39pm · Report
myhab
myhab
Hi Emma,

We have capacity for up to 200 myhabs.

All the best,... Read More

mycrew
October 28 at 5:40am
Didier Jay Jay Kan

Didier Jay Jay Kan
Hello Good People,

I've been trying to book a myhab for the last few days in vain...there seem to be a problem with my switch card's issue number and start date...when I've actually typed it all allright...???
Have also left a message on your answerphone with my phone number and sent email...but no one has come back to m...e yet... :(

PLEASE HEEEELLLLPPP !!!!! I'd really want not to miss out on your services this year @ Glastonbury because of some silly technical faults...

Cheers...



...Didier :)Read More

October 25 at 7:00pm · Report
myhab
myhab
Hi Didier,

The booking system does not seem to have any problems our end. Have you maybe tried with a different card?

All the best,... Read More

mycrew
October 26 at 2:31am
Didier Jay Jay Kan
Didier Jay Jay Kan
Unfortunately I haven't got another card...is there any way I could make the booking on the phone with the same card??? I know the card itself is fine as I am using it everyday at the moment... ...Thanks.
October 26 at 5:17am
Didier Jay Jay Kan
Didier Jay Jay Kan
All is fixed now,thanks to a good man called Ben Woolley.

Well done mate !!!You made my day :D
October 28 at 10:11am
Mark Slade

Mark Slade Just booked for Glasto 2010!! Yeahy!!

Gemma Gould Warden

Gemma Gould Warden Hi, can you tell me what day/time the Glasto campsite opens and closes? How far away is the car park? Where do you go from the campsite to get your Glastonbury wristbands etc? Many Thanks, looks awesome just a few questions :-)

October 23 at 1:14pm · Report
myhab
myhab
Hi Gemma,

The campsite opens on the Wednesday morning and closes Monday midday. The car park is in a field adjacent to the campsite. You will be able to get your Glastonbury wristband from within the myhab village.

All the best,... Read More

mycrew
October 26 at 2:28am
Naomi Sachs

Naomi Sachs
I have left several messages on your mobile and office number for weeks now, and noone has got back to me since James first called me back and helpfully answered a couple of my questions. PLEASE can you give me a ring back, I need to ask a few more questions:)
I don't know why you've ignored my calls! I'm ready to book... with you but I can't book online - do you have a postal address I can send a cheque to?
My number is 07957 545 017. Thank you, Naomi:)Read More

October 20 at 8:05pm · Report
myhab
myhab
Hi Naomi,

We have just emailed you regarding your enquiry.

thanks,... Read More

mycrew
October 21 at 5:17am
Naomi Sachs
Naomi Sachs
coolio:) i'll email u back asap
Naomi
October 21 at 8:27am
Brian Beamish

Brian Beamish Hi. I've booked a myhab for Glasto next year. On your booking page you mention the car parking being near to th emyhab village. Do I still need to buy a £15 parking ticket or is this included with the myhab? Thanks

October 17 at 5:43am · Report
myhab
myhab
Hi Brian,

The car parking is included in the myhab booking. You will be sent your car pass before the start of the festival.

mycrew
October 19 at 2:11am
Michele

Michele Hiya! How was away is the myhab camping to the rest of Glasto festival? Just checked Google Maps and it came up with approx. 1 hr walking, is this right? Thanks

October 6 at 1:50pm · Report
myhab
myhab
It's around 30mins to the pyramid stage.
October 6 at 2:22pm
Marie McInerney

Marie McInerney Hi there , I have booked and paid on my visa for friends for electric picnic, i stil have not received the depoit back to my visa account,the bookig regference is 0002758 i have sent emails to Ben and James with no reply. Can you please get back to me. Thanks Marie

October 4 at 11:52am · Report
myhab
myhab
Deposits for EP have just been sent out. Apologies for the delay.

mycrew
October 5 at 1:13pm
Bronagh

Bronagh Hello, can you please get in touch with me re the return of my deposit which chould have, by now, been credited to my visa card. Thank you. Bronagh