Parature Customer Service Software
Parature enables organizations to better serve, support, engage with & retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a multi-channel way to meet...
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Founded:
2000
Events

1 upcoming eventSee All

  • ParaFest '10
    Hard Rock Hotel & Casino - Las Vega...
    Tuesday, May 4 at 8:00am
Conferences & Trade Shows
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ParaFest '10
May 4-6, 2010
Las Vegas, NV

ParaFest ’10 will feature hands-on training sessions led by the Parature Professional Services team and a diverse mix of customer service and support best practices sessions led by Parature customers as well as other industry experts. Attendees will have a unique opportunity to exchange ideas, share industry insights and trends, and network with their peers as well as Parature executives and staff. The popular ParaFest Zone will be available for participants to meet with Parature experts and partners, experience new product features and learn tips and techniques on how to further strengthen their investment in Parature Customer Service™ software.


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Parature Customer Service Software

Parature Customer Service Software Cosential completes their Parature Implementation! Welcome to the Parature family. Thanks to Kelly for another great implementation.

www.cosential.com
Cosential is the Greatest!. They have helped us to organize our information in a way this is second to none. We had other systems, but Cosential is the first one our employees enjoy using.
Yesterday at 2:11pm · Comment ·
Parature Customer Service Software

Parature Customer Service Software RT @dcozart: #gdc come visit #parature at booth no.2226 for a chance to win a yoostar! #gaming #conference

March 12 at 11:10am via TweetDeck · Comment · · Get TweetDeck
Parature Customer Service Software

Parature Customer Service Software RT @Voice123: @gallagherPOC I tried the tip you offered via the @Parature blog re: True Stories. I say THANK YOU SO MUCH! >>> Steven

Parature Customer Service Software

Parature Customer Service Software RT @Voice123: @gallagherPOC I tried the tip you offered via the @Parature blog re: True Stories. I say THANK YOU SO MUCH! >>> Steven

March 11 at 1:16pm via TweetDeck · Comment · · Get TweetDeck
Rich Gallagher
Rich Gallagher
Thanks for the retweet guys!
March 11 at 6:17pm
Parature Customer Service Software

Parature Customer Service Software RT @WriteTheCompany RT @mpace101 '12 Lessons From The Best Customer Service Companies' http://bit.ly/bOi4br #customerservice #scrm #custserv

Parature Customer Service Software

Parature Customer Service Software True Questions from the Front Lines of Customer Support and the Answers from Rich Gallagher - Part 2 / More answers to challenging customer service situations

blog.parature.com
The webinar Getting Your Worst Customers to Love You: True Tales from the Front Lines of Customer Support was attended by hundreds of customer service and
Parature Customer Service Software

Parature Customer Service Software RT @DGehrt @Parature is excited to co-sponsor Accel Partners cocktail party @ #GDC next week Gr8 gaming leaders will be there #crm #custserv

Parature Customer Service Software

Parature Customer Service Software Have you ever had a challenging customer service situation? Rich Gallagher has great answers for difficult scenarios. Don't miss this great blog. Share!

blog.parature.com
The webinar Getting Your Worst Customers to Love You: True Tales from the Front Lines of Customer Support was attended by hundreds of customer service and
March 3 at 8:11am · Comment ·
Jennifer Zynda Henning
Jennifer Zynda Henning
We can ALL identify with many of those situations... good read!
March 3 at 9:23am
Rich Gallagher
Rich Gallagher
We had more than 50 audience questions from over 800 people who registered for this, sharing their worst customer situations - and I answered 'em all. Enjoy!
March 3 at 1:57pm
Parature Customer Service Software
Parature Customer Service Software
Thanks Rich for such valuable information!
March 5 at 1:31pm
Gary McNeil

Gary McNeil Very excited about our new customer implementation RockYou! Great business, great company.

March 2 at 9:55am · Comment · · Report
Parature Customer Service Software

Parature Customer Service Software Welcome Meetcha.com! Meetcha has completed the implementation of their Parature software. Great implementation David!

www.meetcha.com
Meetcha is a new dating experience for grown-ups.
March 2 at 9:16am · Comment ·
Parature Customer Service Software

Parature Customer Service Software RockYou has completed the implementation and setup of their @Parature software. Welcome RockYou to the Parature family. Thanks to Kelly from our Professional Services team for another great implementation.

www.rockyou.com
March 2 at 8:49am · Comment ·
Parature Customer Service Software

Parature Customer Service Software Stay tuned for the rec version Getting Your Worst Customers to Love You @gallagherPOC http://bit.ly/bCXejS #customerservice #scrm #custserv

Parature Customer Service Software

Parature Customer Service Software E-mail your Amazon.com receipt to free@howtotellanyoneanything.com @gallagherPOC #parature #customerservice #cem #scrm #custserv

Parature Customer Service Software

Parature Customer Service Software Order Rich Gallagher’s new book on Amazon today and get a free customer support library! @gallagherPOC #parature #customerservice #cem #crm

Parature Customer Service Software

Parature Customer Service Software How do you deal with customers who always want to be in charge? @gallagherPOC #parature #customerservice #cem #scrm #custserv