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It feels a little different now, something is in the air. Now, people can’t get enough of customer insights, it’s the connective tissue in the body of

If you have been watching the new TV show V, then you know there has been some discussion lately about Universal Health Care. I would not pretend to k

In 1989, George Fields (the founder of ASI Market Research) gave me a copy of his book, Gucci on the Ginza—a fascinating exploration of Japanese consu

Betty Crocker and I broke up. It’s not me, it’s her. Reminiscing over tuna-gone-bye, I decided to return to my roots in hope of recreating the very

Jerry Kane, Assistant Professor of Information Systems, Carroll School of Management Boston College, sat down with me recently to discuss how companie

Back when we thought Second Life could be the next Facebook, I entered the virtual world to see if there were any opportunities for marketers. I remem

It’s funny, I don’t recall being asked if I was an alto or a tenor during my interview at Communispace (quite frankly I wouldn’t know, as I do my best

Thanksgiving is just around the corner, and at The Greater Boston Food Bank that means we’re in the midst of our annual Turkey Drive. We hope to di

Sometimes my friends ask me if I ever do any actual “work” at work. Of course the answer is yes (and a resounding one at that); I work hard—very hard—