338 Reviews
Tell people what you think
Gloria Hill
· September 30, 2017
This has never been the best 24hr gym but it's for sure the worst now. Front desk representatives are rude and have no people skills. Kids Club is understaffed often. I pay a monthly membership for my... children and lately have not been able to get them in due to only one staff member in the kids club. Unfortunately I don't get my monthly fee prorated for the times I am not able to use the service I am paying for. See More
Lien Hoang
· October 1, 2017
Women's locker is so darn filthy. They need to have someone in there cleaning regularly! There's always hair balls in the shower and the drain does not drain the water fast enough. Floors are always and dirty too! See More
Mannie Rabara
· November 28, 2017
Doesn’t even deserve 1 star. The other patrons are nice but the place itself sucks. Twice someone has taken a dump in the most disgusting places in there. Gross and not to mention unsanitary.
Donny Baxter
· January 13, 2018
This place used to be my favorite but not anymore. It’s dirty and the lockeroom and bathroom are disgusting. The floor is always wet and slippery and the urinals and toilets are always broken and stink.
Larlene Dunn
· October 11, 2017
Customer service need to be pleasant ..... Need more ujam fitness class the cyclng class on Tuesday 5:30 class and Wednesday 10am ujam class
Carolyn Mcnary
· August 22, 2017
I been a member for over 14 years and it's terribly dirty always we have to walk over pads in the restroom the wet area is always dirty or things is broke u see dirt floating in the hot tub an me. Wal...k around I. Speedos regardless of minors there just terrible. See More
Robbie Schwindt
· December 24, 2017
Needs to be upgraded....old equipment, locker room a mess, just an over all dungeon feel
Dana Morgan
· March 11, 2017
I go regularly 3 to 4 times a week. Unfortuntely, the lady's locker room is always full of water on the floors and smells. Hard to find a place dry to change in. The gym is almost always in need of va...cuuming and cleaning. They keep taking away equipment for new promotions in gym. It makes it hard to develop a routine and share with favorite machines. The greeters at the door are good. See More
Claudia Segundo
· July 9, 2017
Greeters males ok but couple of women greeters need better customer service. The bathrooms, sauna and steam room need an upgrade because couple of stuff is broke eg. (women locker room sinks, some of... the sauna wood sit is falling apart too) and also many of the exercise equipment need repair or need to be replace with new equipment. This gym used to be better conditions about 2-3years ago, but now needs a lot of improvement in many things specially the CLEANING, it needs a DEEP CLEAN UP ASAP! The gym is most of the times I visit dirty specially the women batrooms and locker room area floor is always full of water and the sauna and steamroom smells SuPeR funky, foul and filthy like fecal smell, it is very extremely UNPLEASANT smell! See More
Alex Alduncin
· May 14, 2017
Not really safe after 10pm. Staff lets their friends come in for free. Basketball court would be nice if they cleaned it once in a while. I've seen too many people slip on dusty the dust court and get... injured. Equipment is old but still works. Staff get their haircuts done on the basketball court. WTF. I still go every weekend though due to close proximity See More
Maria Zamora-Sanchez
· April 8, 2017
Classes are the best 9am-10 , trainers are awesome and super clean .. what sucks is the kids club either they are close , no space , not enough workers to open the kids club .. and this is pretty ofte...n .. other than that gym is pretty good See More
Caryn Wegerbauer
· September 23, 2016
I'm fairly new to this gym and for a public gym, I do give it 5 stars because the women's bathroom is clean, the pool area is clean, the people at the front desk actually acknowledge me when I come an...d go (I guess I've become accustomed to such bad customer service that when I enter or exit places I'm used to not getting a hello / goodbye...) at night there is a security guard available to walk me to my car and the patrons are respectable. I've had a personal trainer for about 10 years and attended small private gyms but had a surgery this year and swimming is about all I can do right now. This place is working out for me! See More
Catherine Sarmiento
· October 4, 2017
Toussaint is training my husband and I, and is Amazing! Never leave the workout with hate but instead, I leave excited for the next session. Don’t let that fool you though, I leave tired and sore th...e next few days! See More
Stay Osborne
· November 7, 2017
This place is positive and ready for your work out.
Eliseo Barriga
· November 30, 2017
That is better if you take Ujam classe instructor Donna shortlad she is awesome I recommended it
Donna Billington
· March 22, 2017
I've only been going 2 months now, but I think it's great. My trainer Steve has been very understanding about my condition and is helping me be more active. The only problem I have is there is always... water on the floor in the women's locker room and I'm afraid someone if not me is going to slip and fall. For the most part it's great. See More
Yulisa Elenes
· November 25, 2016
This gym was upgraded with new cardio equipment a couple of years ago all the all the elliptical machines are now broken and it's taped together kept together with tape masking tape ! Most of the w...eight machines stay broken for months and no one seems to care or attempt to fix them! this gym is so overpriced ! See More
Eddie Ed
· October 8, 2016
I alternate between gyms depending on how I feel on certain days. Some days I go to the 24hour supersport club in Fremont off Automall after I get off work to avoid getting right into traffic. Other... days I go to this gym because it's close to home and I can workout with my boy!! This gym is ok but the men's room can be a little cleaner See More
Robert Edwa II
· October 9, 2016
I've worked out at every 24hour from Livermore(10 stars) Pleasanton (10 stars) alameda(3stars) Oakland on Webster(3stars) Antioch(4stars) San Francisco Castro (3stars) and I must say that this locatio...n is cool but the equipment is too cluttered, and if there is a broken piece of equipment then it needs to be fixed with in a day or two. You can't tell me that a company of this size does not have the money to have a machine maintenance person to drive around in each region to fix the equipment. Also, where are all the different attachments that go onto the smith machines? It's like people steal them. The stationary bikes need the pedals fixed,straps are broken. And most of all, the parking lot needs a roving guard like the alameda high st location has. They have a guard that literally walks the entire parking lot. As far as the staff goes they are really nice. I haven't had any issues with them, although I will say that I think 24hour as a whole needs to a better a job at enforcing dress code on some of their front desk staff. At several locations I've noticed that their staff sag their pants down below their ass and I know it's a fad and the style but at a place of business although it's a gym it's still a place Of business and you should want your company represented a certain way, I mean your employees are a direct reflection of your company and being in customer service I don't think, now I may be wrong, but the first thing you see when you walk through your gym door is a staff members underwear because he's sagging his pants.... really? If I was a new member that would make me question management? Guess they don't care about image, just money! Well image drives revenue. Think about it! See More
Nebur Ayada
· September 11, 2016
most important is we need a permanent janitor to make sure that the bathroom and locker room is always clean and smells good. about the wet area we need to make it seriously policy or rules about peop...le wearing shoes or socks inside the saunna and steamroom because they keep doing it , so i suggest to all branch of 24 fittness to give a verbal warning first offense get their names so 2nd offense supension for one week then 3rd offense one month suspension then on the 4th their out or else in wont stop they need a disciplinary action so that way its fair for everybody whose following the rules not only that sometimes it may cause trouble to argue with them and some people getting tired on them for not appreciating to make the gym nice and clean thanks a lot for giving me a chance to say all this things and i'm hope that im right.wet area needs to be clean at least 3x a week and always leave a FOAM CLEANER for SPA to avoid too much bubbles when it started getting dirty. See More
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