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Reviews
4.7
50 Reviews
Tell people what you think
Jimmy Hyde
· September 20, 2017
For a place that charges a ridiculous amount of money, they did an ok job. Ya i got my comp back and it worked fine, but...... they added a bunch of crap to my computer that actually slowed it down. ... they basically have kids with no actual IT training working in there, now i have to take my comp to someone else to have it restored to it's original state with out all the BS that the young kids added to it. Thanks for nothing. See More
Karen Binder Barton
· January 25, 2018
I took my laptop in to put new keyboard in. When I got it back, the corner hinge is broke and the system fan is not operating correctly. There was nothing wrong with the laptop except two keys were br...oken. I unplugged the laptop and took it in and was working fine when I left it. They did give me a discount on the repair price, but I feel like they broke it even though Jim said otherwise. Now they refuse to fix the laptop even though it was not working when I got it home. I would not take anything to them unless it is a virus issue. See More
Melissa Jenkins
· September 11, 2017
I brought my son's laptop in because it was running super slow. I was given a price range and a guarantee it would be running as fast as when I first purchased it when they were done. The price came... in slightly lower and it is running like it is brand new!
I have another laptop that I will be taking in now.
I highly recommend them!
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Shirley Haupert
· December 16, 2017
They did a fantastic job getting our computer in tip-top shape and what they charged is very respectable. I highly recommend 600Monkeys if you are in need of computer work of all types.

Thanks again....

Gary and Shirley Haupert
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Kevin Stillman
· November 7, 2017
I dropped my laptop and I thought it was unrepairable. Jim took the time to discuss my options with me so that I had a clear understanding what to expect. His team did a fantastic job to deliver the b...est result for me in less than a day. I couldn’t be happier. See More
Kenzie Wiskus
· September 5, 2017
I am very pleased with their service. Their customer service is outstanding and they completely fixed the virus on my computer for a fair amount. Once they were done with my computer, they thoroughly ...explained how I can avoid any future issues. Thank you 600Monkeys!!! See More
Rhonda Hedgecock
· October 21, 2017
600 monkeys is amazing!!! They care about their customers, they stayed late to get the information off our hard drive that crashed!! I would advise every one with a computer or gaming problems to go s...ee Him at 600 Monkeys!!! See More
Jimmy Ho
· March 14, 2017
They couldn't figure out what was wrong with my laptop. I still had to pay them and the best advice I received was to call the manufacturer. I basically paid for them to tell me they didn't know what ...the issue was. I consider myself somewhat fairly knowledgeable with tech. I sent my laptop in with them hoping they could figure out why it was running abnormally slow(which they acknowledged it was). They claim to guarantee that you will get your device back from them faster or just as fast as brand new. As much as I had hoped, this was not the case. I persisted with them to see if I could find any guidance to help me troubleshoot further, but to no avail. Customer service made me feel as if they truly did not care about my problem nor want my business, while all I wanted was to solve an issue. It felt like they couldn't figure it out and weren't willing to, so they took some money from me for trying and told me good luck. Pretty terrible experience. Hopefully they shape things up. If you have any complex issues with your device I would recommend starting somewhere else first and save yourself the money on information you could have gathered on your own. I'm sure they can be nice guys, just gave me a very rough experience as I'm currently still scrambling to solve the issue. See More
MB Mclallen
· August 17, 2017
We were so impressed and grateful for the professionalism, prompt service, and fair price we found at 600 Monkeys! We will absolutely recommend them to anyone who needs help with their computer!
Rick Cowman
· May 18, 2017
I had some issues with my laptop and was referred to 600 Monkeys in Des Moines by a business associate, Jade Handy. Thanks for the referral, Jade...these guys are the best! Professional, courteous, ...and they check out your computer on the spot! Turns out it wasn't a virus but some spam that locked it up. And...wait for it...there was no charge since they didn't do any work! I love these guys! They will definitely have all my business from now on! See More
Diane Harris Graham
· January 20, 2017
took my surface pro 3 due to not being able to get to home screen. Was quote a price range and it was on the lower scale of the price range. they were very knowledgeable and friendly. They even took t...he time to teach me how to avoid downloading a virus in the future. I am very pleased with the results. I will recommend 600 monkeys to my friends and family and I also will return if i have any more issues. See More
Nancy Wallace
· February 12, 2017
My old computer was beyond repair. The folks at 600 suggested specifications about what I might look for in a new computer, suggested places to purchase one, and then offered to set everything up for... me and transfer everything from my old one to the new. This was a Saturday afternoon. I purchased the new one at a nearby store, returned to 600monkeys later that day, and by Monday they called and the work was complete. LOVE the service! See More
Debbie Kaszubowski
· August 8, 2017
We have used their services twice now. People are very knowledgeable. Great customer service and fair prices. A great local independent shop.
Victoria Blake
· August 8, 2017
These people are awesome. They were able to fix my laptop and didn't lose any data.
Aimee Stier
· October 3, 2016
So thankful I brought my laptop into 600 monkeys! It had many problems, and ran super slow!! All problems are solved, and laptop is running faster than when I first got it!! Sean and Jim looked at i...t for free, and gave an estimate before I decided to leave it in their capable hands. Before I took it home, Sean gave me so much helpful information! Their Great customer service has gained a lifelong customer!! Thanks guys!! See More
Elyse Montang
· March 9, 2017
I am in the military and since the moment I got there, they picked out that I was in the service. Every single person at 600 Monkeys was amazing! I have a laptop that was FULL of viruses and could not... even connect the the internet. They had the computer back to new in less than 2 days! I am definitely going back!!! See More
Stacey Naber
· August 14, 2017
Extremely helpful! So much better service than the competition!
Scott Cooper
· October 9, 2014
Great staff, great experience. We have been using Best Buy and although Best Buy has a low cost diagnostic, they work hard to sell you more stuff than you need or tell you you can't reuse your old sof...tware so you will buy new from them. 600 Monkeys fixed everything we have taken 4 computers there and all of them work perfect now. I highly recommend 600 Monkeys See More
Jeffrey Diehl
· September 16, 2016
Don't let their quoted price fool you, it will always be more. They called me once to up the price because the HD was reading bad and then when I checked out it was even more than the 2nd quote. I st...ated I was not told about any other increase and they essentially told me sorry we're not sorry. Some of the insight was helpful, but I will certainly not be back. See More
Phyllis Irish
· September 28, 2016
Could not ask for better people and service. Very satisfied with their work. I've taken computer to others before and this is the first time ever I got my computer back and actually works. Highly re...commended. See More
Videos
Front entrance PowerPoint presentation.
3
Posts

Here's an interesting story about a popular repair tool (We/600Monkeys, while we don't generally use or recommend this product, it's generally perceived as one of the more helpful and legitimate tools available).

600monkeys received a new review — 5 star
600monkeys's photo.
Computer Repair Service · $

Customer service team members - We are looking to hire several positions.

* Customer service/engagement team member
* Computer technician/network engineer.

...

We are looking for self motivated, competent computer repair technicians with an ability to troubleshoot and determine software and hardware problems on desktop and laptop computers, monitors and printers. Prospective team members must have technical knowledge and an ability to work with people. This position will help with customer drop-offs, pick-ups, retail sales, diagnostics and repairs.

Please visit the link below to get started.

See More
600monkeys offers to help with virus, software, hardware, laptops, desktops, printer and networking problems for PC and Apple computers. Call (515) 327-0600
600monkeys.com
The Move Project

It's 'thank you' time! As The Move Project Academy continues to near its grand opening, we wanted to thank Jim and team over at 600monkeys for their donation of... two laptops for the Academy!!
These laptops will help us enroll students, monitor their progress, and provide updates to all those supporting this work.

Join us in a chorus of 'thank you!' to the team at 600 Monkeys!!

See More
600monkeys shared a link.
Is the threat of malware on Android overblown? Yep. But there's more to it than that
androidcentral.com

This is an important story, be VERY careful!

Locky's deadly brood spawns a fresh horror
theregister.co.uk
600monkeys shared a link.
Internet Safety is difficult, yet critical. Here are eight key steps to keep your computer safe on the internet.
askleo.com
Image may contain: one or more people and outdoor
Image may contain: 1 person
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Ruth Bottelson Meyer added 3 new photos — in West Des Moines, Iowa.

A big shout out and thank you to 600monkeys for refurbishing several laptops for Ghana. The students at Kingdom Cares Community School in Asikuma are so thankful

Jim Thalacker added 6 new photosfeeling happy.

Additional progress with the completion of concrete benches .

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Jim Thalacker added 3 new photos.

More 600monkeys new store pictures, We hope to be moved in February.

Here is a helpful perspective on the necessity to test your backup.

Testing your backups is an easy step to overlook, but an important step to take. Make sure your backups will be there when you need them.
askleo.com

CryptoWall Damage 325 Million - FBI says: "Just Pay the Ransom", what do you think? Doesn't sound like a good bet to me.

CyberheistNews Vol #5 #47 CryptoWall Damage 325 Million - FBI says: "Just Pay the Ransom"
blog.knowbe4.com

I talked with Patt Johnson from the Des Moines Register last week and she wrote the article below. It tells of our expansion and new location scheduled for late this year. We'll include plans and more information soon.

The computer repair and service shop 600 Monkeys is moving to a larger location in West Glen Town Center in West Des Moines.
desmoinesregister.com

More troubles for firefox...

This bug can upload files from your computer if you visit the wrong news site. But you can close up the hole by downloading the latest version of the browser.
cnet.com