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So much fun getting to know some of our local Affirm customers at the Betabrand storefront last night. Thanks to all who came out!

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Our initiative to share our core values on our walls is well underway. Just one more to go!

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Reviews
35 Reviews
Tell people what you think
Chris Thompson
· April 24, 2017
There's a reason for this really low rating. I'm none too pleased with this company.

I tried to sign up for an account just as way to buy a relatively low pric...ed item to build up some credit, and I attempted this for an iPad on Gazelle as a start. Unfortunately, for whatever reason, they couldn't seem to "find my identity" after providing legitimate information.
They've basically shut me out from using the service indefinitely. I tried contacting their customer service to see if this could be corrected, and got the same exact response.

I get that this is a startup company attracting some attention and that there will be some hiccups along the way, but not working with your customers who'd like to use your service is a very big mistake. I've seen this company mentioned on ZZPerformance and figured I'd give it a go, but after my experience you've clearly angered me and am not happy.

If the rating system allowed for negative numbers then I'd give the largest amount available. Unbelievable! See More
Nicolas Wright
· March 23, 2017
I had a previous loan with Affirm when I purchased my MacBook from Gazelle and financed it with them. They charged my 30% APR with that loan. While this was a a...n extremely high interest rate I figured since I was first time customer that was probably the reason why. Today, I got on Gazelle looking at possibly purchasing an iPhone 7 Plus and financing with Affirm again. I get to check out and I'm reviewing their terms of this loan and they want to charge me 25% interest. Really? I made every payment on time previously and even paid off the loan early, so excuse me for thinking that I deserve a lower interest rate. I'll save up for the phone and pay in full when I order it. Thanks, but no thanks Affirm. See More
Megan Sanderlin
· March 1, 2017
If I could give this company 0 stars, I would. I've been dealing with their mistake for over a month now. They processed my payment improperly and have now caus...ed me to be paying double for a one time purchase. Now, instead of apologizing and doing the proper thing of reimbursing me for the charges they have caused me, they want to shrug it off and act like it's no big deal. No one should have to take the actions I have to get their money back when it was the company's fault. I am ashamed to have worked with you. See More
Joshua Higginbotham Sr.
· May 25, 2017
They are good until you need to ask customer service something. Their customer service is garbage. They don't even answer your questions. I've had and paid seve...ral loans with them and have never been late. Got denied for a relatively insignificant amount and asked them a question. Instead of answering they just kept telling me that they can reverse it. All I was asking about was the overall amount you can have with them. See More
Carol Lynn Gregg
· December 21, 2016
I desperately needed a new bed, as mine was causing me so much pain! I was thrown from a horse years back and have had multiple procedures on my back to try to ...alleviate some of the pain - from injections in the epidural layer to fusions. Nothing worked for long. My pain management doctor asked about my mattress, saying that he thought one of the new memory foam ones would help give the suppory I needed, but not put pressure on my hips or shoulders (that I also have problems with). After 3 months of research, I found what I thought would be perfect for me - a GhostBed - but because of the holidays, thought I should just hold off. I noticed the Affirm financing offer then and figured "let's see what they offer, if it's a ripoff rate I'll just wait". Well, got approved instantly for my new king size GhostBed and pillows! The payments were just $84 a month for a year, no crazy interest rates or hidden fees, so I coyld easily manage that amount into my budget! I have had my GhostBed for almost 3 months now, and for the very first time in 12 years - I am sleeping without waking up stiff and in pain. In fact, my doctor is now cutting back on the pain meds I have been on for far too long now (YAAAY!) and she is looking into getting herself the same bed! Lol!

Since the process was so fast and easy, the payments and terms pretty straightforward and honest, and it helped me get the bed I needed without spending more time in pain - I have recommended both the bed and Affirm's financing to everyone! My sister, daughter, niece, and best friend are all ordering their beds and using Affirm financing to do so!

I also like the added security of getting a new sign-in pin texted to me each time I log on. It annoys the hubby a bit because he has to bug me for it if he's paying the bills, but I would rather annoy him for a minute than make it easy for someone else to have easy access to my account!

So, thank you Affirm for making it quick, easy, and painless (literally now! Lol!) to get my new bed. I love being able to finally get some sleep and wake up feeling refreshed instead of stiff and in tons of pain! It has made such a huge and unexpected improvement in my quality of life, and I am sure my family appreciates the happier, more active, less grumpy me! ���#myaffirmstorycontest See More
George Grasser
· April 16, 2017
Five fine Swiss Made watches and counting! Interest has always been 30% for me. I compensate by purchasing lower priced Swiss Made watches that sold for Thousands when they first came out and are now selling brand new for hundreds and pay off my loans as fast as I can.
Stephen Shipley
· May 23, 2017
Worst customer service ever! Trying to get money credited from Wayfair that they agreed to do but, can't due to a 120 window. Wayfair and Affirm are crooks! ...This service is awful! Spoke with Joseph in Affirm and had the worst customer service ever! And spoke with Jared with Wayfair! Both are horrible and I can't believe I am the one being shafted! CROOKS! Kept offering me a 10% coupon for future purchases. Are you for real? And AFFIRM kept stating good god! WORST ever! See More
Mizael Chávez
· May 18, 2017
I booked a vacation on Expedia, Affirm took my downpayment and processed my loan. Somehow, expedia was not able to process my booking. Now I have no vacation an...d am stuck with a loan. There's no phone for customer service to resolve this ASAP. Meanwhile, I am possibly missing out on booking flights to a very popular destination and will have to hope there are still plane tickets or find different flights with stops or more expensive ones. Not pleased with my situation. See More
Amanda Hunter
· December 11, 2016
We love Affirm! So simple to make payments! It was nice to be able to get a new tv Stand and not have to go through a rent-to-own place. This time of year (Nove...mber-January) is hard enough... but Affirm made it easy for us to buy something for ourselves without worrying about paying a large amount at once. Thanks Affirm!! #MyAffirmStoryContest See More
Lah Winters
· January 17, 2017
This has been the most complicated & frustrating process I have ever experienced with customer service. I have been calling for 3 days now trying to understand ...my order status with an affiliated company, gazelle. The item I purchased was financed through affirm. I have been transferred to multiple people, none of which have any answers for me. They have been "reaching out" to the merchant for 2 days now & have failed to produce any answers. A "refund" was issued to me, 5 days ago, yet I have failed to see my account reflect that. I was really hopeful about this company as I don't use credit cards, as so many millennials have decided to do. I am so disappointed in the quality of service & also the sense of urgency, or lack there of rather, that this company seems to have in regards to a confused & upset customer. Lesson learned. Trust the tried & true. See More
David Michael
· March 24, 2017
Super disappointed in this company. All in all after very few options with a loan that was used I was disappointed in the structure of the loan. No down payment... options available they make you borrow whatever you qualify for. So I called in canceled the account and restructured my cart to match my wants and needs. The first account they had taken 500 dollars from me for my down payment which was not what I wanted. I wanted to use more. So the next one i just split my order into two orders and payed an extra 2000 for some stuff. The 500 dollars I was told would be debited back to my account in 4-5 business days. 10 days later I attempted to get in touch with them but they would not give me an answer as to where or what happened to my money. They came to the conclusion that I was not allowed to get any information about the account because it was under my Fiance's name AFTER she had called multiple times to let them know that I was allowed to talk to them!! If I didnt work 80-90 hours a week I wouldnt be so pissed but time is limited. Also when I questioned them about their policies in the fine print they run your credit every 6 months. If you can avoid this company do so. I will be contacting my lawyer to take them to small claims court for the bills that I planned to use that money for as well as the money. Do yourself a favor STEER CLEAR OF AFFIRM. I'll also be contacting the BBB See More
Mike Peterson
· December 11, 2016
Nothing but good things to say about Affirm. I'm a small business owner and they helped me get the things I needed to be a professional and provide a quality se...rvice for my clients. I'm on my second loan, and I'm sure I'll be back. More retail companies should use Affirm as a payment option for their customers. See More
Joel Dumot
· May 6, 2017
Cart 1 has items valued at $4100, willing to finance $2500 of it.
Cart 2 has items valued at $2200, for some reason cannot finance it.

Yes, same store and info, just different items in the cart, which for some reason affects the approval outcomes.
Shelley Johnson
· May 23, 2017
Seriously, you can't approve a very low amount for a loan. Don't waste your time with this gimmick and I have a really decent credit rating.
LaCoya Bagley
· May 7, 2017
Terrible! I don't even have the energy to get into the issue. Try Progressive or SNAP if you really need something.
Stephanie Hubert
· December 28, 2016
Love love love Affirm!!! I've been able to get quite a few things I needed for around my apartment without breaking the bank all at once! Easy, low payments, interest isn't outrageous! Absolutely love Affirm!
Marcus Townsend
· November 7, 2016
They have to have the slowest and poorest payment system. while processing one payment, you can't make a payment on their website. I will not be using affirm again.
Steven LeBeau
· March 30, 2017
Terrible company, terrible customer service, tone-deaf, insensitive customer service reps.
Kevin Calhoun
· April 16, 2017
Easiest fastest financing ever. Reasonable fees easy payments. Not one complaint.
Felix Valdez
· April 19, 2017
I'm buying parts for my car and I love it will definitely be use this more #Affirm
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Posts

Why today's lending market is "morally outrageous" — and what we're doing to change it:

http://www.pymnts.com/…/max-levchin-and-building-truly-hon…/

Affirm: Building Truly Honest Finance Products | PYMNTS.com
Affirm wants to give consumers an “honest and transparent POS credit product” and retailers a brand- and sales-building tool for their retail arsenal.
pymnts.com

Today, we're celebrating our 1 millionth loan.

Total charged in consumer fees along the way? $0.

yhoo.it/2ooStN5

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Weddings are expensive—and Lake Shore Lady is attending 5 in the next 6 months.

Here's how she used Affirm to help manage her budget: bit.ly/2nCwTUb

Affirm Arizona - Lake Shore Lady
Looking to book a Spring Break trip or flights/hotels for wedding season? Affirm can help you budget all of your expenses, and pay them off over time.
lakeshorelady.com

The average credit union overdraft fee has almost doubled since 2000, via MarketWatch

http://www.marketwatch.com/…/credit-unions-charge-almost-as…

The average Credit Union overdraft fee has almost doubled since 2000
Credit unions charge almost as much as major banks in overdraft fees.
marketwatch.com

41% of travelers surveyed expressed an interest in using installment payments for trips costing $2,000+, via Skift

https://skift.com/…/5-travel-startups-popularizing-installm…

5 Travel Startups Popularizing Installment Payments for Vacations
A wave of companies have gained traction in enabling travelers to pay for their flights, hotels, or tours in monthly installments. The verdict is still out on whether sparing people from having to pay for travel in a lump sum or via their credit card is enough of a problem to justify a business. (In...
skift.com

So glad we were able to help you fit a family getaway into your budget, The Latina Homemaker!

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The Latina Homemaker
March 14

All of this snow has me longing for warm weather! Today on the blog I'm sharing travel tips to help you keep your family’s next adventure stress-free.

Learn more: https://goo.gl/IBcLMV #ad #BuyWithAffirm #BetterWay2Pay Affirm, Inc.

Our Founder & CEO will speak on "Uplifting the Invisible Class" at #HGF17 — April 10-12 in Atlanta

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HOPE Global Forums
March 16

Announcing Max Levchin (PayPal Co-Founder and Founder and CEO of Affirm, Inc. ) as Featured Speaker at the 2017 HOPE Global Forum 🌎 #HGF17

Honesty and transparency make a difference.

Thanks for the shoutout, Fortune!
http://fortune.com/2017/03/10/financial-technology-trends/

What You Can Expect From FinTech in 2017
Blockchain will continue to be hot.
fortune.com

This mom of 5 used Affirm to help her get settled in a new home. Read her story here (thanks, 7 on a Shoestring - Staci Salazar!):

http://7onashoestring.com/getting-settled-affirm/

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Happy #InternationalWomensDay from Affirm HQ! Our staff came decked out in red today to celebrate. 💪

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Ever wonder what happens when you swipe your credit card? Trisha Kothari — Software Engineer here at Affirm — lays it out:

https://tech.affirm.com/deep-dive-payments-60f5d17f6c71…

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Affirm, Inc. added an event.
February 28

Many foreign national employees, entrepreneurs and their employers are deeply concerned about the impact of the recent executive orders and the interior enforcement memos released by the Trump administration.

Join us for a conversation with FWD.US, Silicon Valley's immigration political advocacy group, and Fragomen, the world's largest immigration law firm, to discuss what this all means for you and/or your employees' ability to live and work in the U.S. and how to get invol...ved.

7:00-7:05pm Welcome: Max Levchin, CEO of Affirm
7:05-7:20pm Trump Administration’s 10 Point Immigration Plan
7:20-7:40pm Community & Political Engagement
7:40-8:30pm Q&A

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MAR9
Silicon Valley Immigration Symposium
Thu 7:00 PM PSTAffirm, Inc.San Francisco, CA, United States
Community · 165 people

Our system is officially back up and running! Thanks again for your patience during this outage.

We are currently experiencing a system outage due to a partner issue. Our team is actively working to get this resolved as soon as possible.

We’ll share an ETA for our system's return as soon as we have an update. We apologize for the inconvenience, and appreciate your patience as we work towards a fix.