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3.0
10 Reviews
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Melissa Sanchez
· April 3, 2018
Worst place I've been to for a dress horrible experience. The Owen Amy measured my daughter wrong there fore we waiter 3 months for a dress ended up charging me more to "expedite the dress" and she do...esn't even fit in the dress. my daughter is very petite and the dress fits good everywhere except the rib cage area which that was my concern at time of purchase when Amy ordered the dress. She said she was the expert and knew what she was doing so I trusted her to order the right dress for my daughter... Big mistake!! then I put a down for a new quince dress which at the time of pick up she was trying to charge me more and give me a used dress which later I found out it was a replica! DO NOT GO HERE!! just like my self there were other upset customs in the store complaining about various things she had done to them as well. See More
Stephanie Webb
· October 24, 2017
Worst experience I have ever had!! I picked out a dress that I wanted to have for my bridesmaids in July. First off the lady writes my information and the information of the dress in a spiral notebook..., then tells me there won't be an issue when the girls start coming in to get the dress. Because I did not trust their system and I should of trusted my gut feeling, I took a picture and I wrote all the info down in my phone. I asked over and over again if there wouldnt be issues with the dress orders because the girls won't come in until October. I was reassured there wouldn't be a problem.
Come October one bridesmaid goes to the store and says that they do not have anything about my dresses. I was livid I went up there and had to search in their spirals for my information! I asked why they didn't use an excel sheet and was told that they have a process already in place. I suggested they change it because their spiral notebook process wasn't working. There were pages torn out of the spiral and just shoved in place, and there was apparently two different spiral. One for people just asking for information and one that took information, that did not make any sense! Why would they write my information down if I was just asking for information and when I told them this was the dress?!
Then on top of that I get told that they do not place orders individually, but will place the orders once everyone goes in and orders the dress. I don't understand why I wasn't told this from the get go! I have bridesmaids spread all over Texas. If I knew that then, I would of let the girls know so we can all go in on one day. This place is NOT recommended, not sure how they are still in business.
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Hayley Marie
· May 6, 2017
I called Amy's bridal to see if they had a dress in stock. I have now called a total of 8 times. I called for the first time about a month to a month and a half ago. I called the first time to ask if ...they had the dress in stock and gave them the style number and was told they would call me back. I was never called back, so I called again and went through the same thing again, as well as the next two times I called. I called again and was finally told that they did not have it in stock, they were waiting for it to come in. I called again a few days ago, figuring they might have it in now since it's been about a month and half, i gave them the style number and was told they would call me back again. I was never called back, so I called back today. A man answered the phone and I told him that I wanted to see if they had a dress in stock, he told me I could come up to the store and check. I told him I wanted to check over the phone because I didn't want to come up there unless they had the dress. So he told to give him the style number and they would call me back. I told him that this was the 8th time I was calling to try and find out about the same dress, after I told him that he said that he was in front of a computer so he could look it up now. He looked it up and said that they didn't have it and to have a good day, before he hung I tried to tell him that I was told a month and half ago that they were waiting for it to come in but it should be in soon, so I wanted to see if they had an idea as to when it would come in. But before I could ask him he hung up. I absolutely will not be shopping at this store, after receiving horrible customer service over the phone. If this is how they treat customers on the phone I do not want to see their service in person. See More
Miranda Gallien
· September 6, 2017
Very nice and easy to get exactly what you need. I loved my wedding dress!
Linda Mungia
· April 14, 2015
This place doesn't order what you want and their solution is to buy another. The owner is to busy too talk and come up a solution for their own problem! Never again and definitely don't recommend!!!!
Heather Wade
· January 28, 2015
they have the best most beautiful dresses and great prices
Posts

We're hiring! Looking for bilingual English & Spanish speaking sales person. Full time & Part time available. Call us or drop by our store for more information. 713-397-3406. Amy's Bridal (4950 Spencer Hwy, Pasadena, 77505).

Amy's Bridal posted a job.
March 13
We're hiring! Looking for bilingual English & Spanish speaking sales person. Full time & Part time available. Call us or drop by our store for more information. 713-397-3406. Amy's Bridal (4950 Spencer Hwy, Pasadena, 77505).
Full-time job
Posts

We will be open President’s day, February 19th, to help you find the perfect dress for your prom, wedding, or special occasion from 10am-7pm. Have a wonderful Monday.

Happy Lunar New Year everyone! May this year bring you great joy and fortune.

Check out our extended hours for this prom season.

Amy's Bridal updated their profile picture.
February 16
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We're now in full Prom Season. We're open 7 days a week for your convenience:
-Sunday Noon-5pm
-Mondays-Friday 11am-7pm
-Saturday 10am-6pm

Amy's Bridal added 14 new photos to the album: February 2018 — at Amy's Bridal.
February 16

Some more pictures of our store.

Remember it takes 3-4 months to get a 15 or wedding dress in depending on the company.

Due to the weather change we will be closing at 6 this week.
Thanks!

Have a safe and fun Halloween!
Reminder we will be closed tomorrow.
Reopening on the 4th at 3:30
THANKS

We will be closed November 1
Also we won't open until 3:30 Nov. 4th throu Nov. 7th
November 8th regular hours for our Saturday (10am-6pm)

Come in & see us today. We have a variety of dresses from wedding, quinceanera, homecoming, bridal, and just formal beautiful dress. Thanks have a good day!

Remember it takes 3-4 months for you to receive your wedding or quinceanera dresses in! (depending on the maker)
Keep that in mind! Have a wonderful weekend!

Amy's Bridal updated their profile picture.
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Amy's Bridal added 6 new photos to the album: Braidsmaids Dresses.

Other sizes, styles and colors available for dresses. These are just some we have in our store.

Amy's Bridal added 4 new photos to the album: 1st Communion/Flower Girl Dresses.

Other sizes, styles and colors available for dresses. These are just some we have in our store.