569 Reviews
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Lindsey Brooks
· February 11, 2018
Update : ( upon writing this review I was at breakfast within 5 mins the front desk came over and addressed the issues and bought our breakfast will up date this to a 4 - as they did it without being ...asked .) I was very excited to come and stay at Andaz it is my favorite hotel chain and I have had good experiences at this one. This time however the customer service from the front desk left me wanting for more. I am a business traveler who became injured on another stay, prior to this stay I repeatedly requested for a paid upgrade and a wheelchair neither of which was addressed or provided. When I arrived I was told I had to book a second accommodation instead of a suite which is what I wanted for my group; this would have been ok however the person at the front desk a nice fellow just didn’t follow up with any of my requests: an upgrade he said he would check and get back to me, recommend a lunch spot and help us to make a dinner reservation after ours was cancelled, he also said that he would look into the wheelchair for us as he had never received that question before, a couple in my group asked for tea to be delivered to the room, we paid a tidy sum for two rooms and not one of these requests was addressed or even accommodated. So that left me feeling quite sad about the stay and service However boutique atmosphere and bar staff, room service and restaurant staff are fantastic; none of them skipped a bit with any request. I think the front desk people need maybe more help, and some more coaching with regard to attention to detail and keeping promises. The design and implementation of the property is quite incredible otherwise. A cool place to see and enjoy if I was entirely handicapped it would have been quite difficult to enjoy it with my cane I was able to get around but it wasn’t as pleasant as stays at other accommodations. See More
Elpepe Roba Ytulosvotas
· January 14, 2018
The best hotel and staff! We stayed just one night but it was the best experience we did yet. We and specially our dog Amara want to say thank you for your hearty hospitality! Now we have our place to... stay in Amsterdam! ❤️ See More
Jamie Roberts
· October 23, 2017
Amazing. Absolutely beautiful. Very unique and interesting decor. Also an amazing garden out back. I love it. I will never stay anywhere else in Amsterdam. Nicest people. Extremely helpful. And also f...ast and efficient. Amazing recommendations on everything. When we arrived they gave us a map and marked all the places they recommended...we hit almost all of them. We ordered all our tickets and booked our tours thru them and they delivered everything to our room. I think they would have done absolutely anything I asked. Every single person was great! Also the restaurant in the hotel was SO good! I recommend trying the the club sandwich...yum...also the butternut soup!!!!!! Highly highly highly recommend this place!!!! Especially for Amsterdam first timers!!! See More
Donna White
· March 11, 2018
Made a birthday very special!! Lovely staff and trendy surroundings.
Food in blue spoon was amazing.
Can’t wait to stay in the sister hotel in Hollywood
Andrius Kai
· February 1, 2018
Amazing design hotel. Great staff, perfect bar with good slextion of drinks. Definitely not so bad restaurant too!
Eszter Szoke
· November 21, 2017
The hotel is breathtaking, the food is amazing and the service is very friendly and personalised. I had a great time. :)
Louise Gilmour
· March 11, 2018
Fabulous hotel, with amazing rooms and food! Made my 40th birthday very special
David Jacob
· November 6, 2017
Beautiful superb i like it very much i would like to refer to my friends, rest room are very user friendly
Ron Magielsen
· January 21, 2018
Beautiful design, good services. I recommended this wonderful hotel. I would like to stay a little bit longer � �
Lizzy Birchall
· September 5, 2017
•little bit of glamour in the heart of amsterdam•
•the staff are all very friendly and attentive•
•such a warm welcome•
•couldn't ask for more•
Nikos Tsaousis
· November 26, 2017
My favorite hotel in Europe ❤️ Great location , amazing staff & service , delicious breakfast !!! Highly recommended
Rosa Bloch
· October 12, 2017
Great staff, the hotel is amazing - art and story behind each piece.
Great location! Very personal experience!
Kristine Evensen
· December 5, 2016
Absolutely fantastic hotel with impeccable service, great breakfast and lovely rooms. The Alice in Wonderland decor ran throughout the hotel with a touch of Holland - loved it! The free wine served in... the library between 5pm and 7pm was just the icing on the cake �And the service minded staff always there to help and assist!

Highly recommended, would definitely come back!
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Keith Lamb
· September 1, 2017
Great hotel with a great staff, especially Esmeè!! She went above and beyond when we needed 2 rooms with no reservations. She should be commended for her customer service and great attitude.
William Lynn
· December 27, 2016
Our Andaz Suite was amazing. It's on the smaller side (for a suite) but the amenities are excellent as are the furnishings. The service is excellent as with other Andaz properties. The location is als...o great- in/near the center but away from all the hustle and bustle. I'm sure there are other great hotels in Amsterdam but this one is just great! See More
Ashley Elness
· July 30, 2017
Incredible hotel with amazing hospitality! We got engaged in Amsterdam while staying at the Andaz this year and they made it even more special for us! Will be returning without a doubt!
Don Pintor
· August 14, 2017
❤️ the brunch, especially the quality and variety of the selections at the buffet tables. The desserts are heavenly. Highly recommended!
Sallyann Taylor
· May 28, 2017
The room had everything we needed and the staff was nice, helpful, and attentive. The breakfast was great including eggs made to order and self-serve pastries, cereal, and yogurt.
Sabinah Kenzi
· December 17, 2016
This is the first time I have stayed at this hotel, just for the weekend ...
I find it simply sublime!
The staff very welcoming and attentive. The hotel itself is incredibly enchanting, no words to de...scribe it! For wine lovers, it is served free (between 5 pm and 7 pm) in addition to a sumptuous library, I do not drink alcohol, I have given my share to others.
We even have books in the rooms, it's a first for me, it's fantastic!
With a beautiful setting and an ideal location, I would recommend it to anyone
Those who come to Amsterdam, you will not regret it ...
My thanks to the staff who look after our comfort and our need.
I would definitely stay again and not just for the weekend.
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Peter Healey
· March 11, 2018
Great hotel and service. Great staff!
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